The Brower Mechanical representative Showed up on time and provided Great customer service

We have used Brower Mechanical for decades. Most recently they installed a heat pump on our primary residence and a heat pump water heater at a rental property. We have their Signature Plan maintenance program for these two locations. On an annual routine maintenance for our rental property A/C unit. There was some question about a possible system leak of refrigerant. Nick performed an extensive series of leak tests and found none leaks. He did what we've come to expect from Brower, i.e. be honest on the performance of our HVAC and don't try to upsell us on expensive repairs or replacement until it is truly necessary. Thank you, Nick! read more

I have signed up with Brower on an annual contract that provides two visits per year for maintenance. Mark came out today for a preventive maintenance visit. He was great. He arrived early, took care of both HVAC systems, and the heat pump hot water heater. He replaced a capacitor, and discovered a leak which he fixed. A return visit will be necessary soon, because he did not have enough refrigerant to recharge that system. read more

Jon came out for my six-month checkup. He was thorough, professional, and even managed to make my doxies think he was their new best friend! Broward, formerly Maki Air, has been servicing my equipment for years, and I always feel confident in their work. read more

We want to give a shoutout to tecnician Daniel. We had questions and requested a visit from a technician. Janine responded immediately and sent Daniel to our home straightaway. Daniel was knowledgeable, respectful, and answered all of our questions. Thank you! read more

I had Andre from Brower come out and do my tuneup on my air conditioner. This work was very professional and timely. Thank you Andre.

Nick came out and was able to make it early to the appointment. He was thorough in his diagnostic assessment and I'm confident the issue to be fixed was determined. Happen for moving forward makes sense and I'm looking forward to seeing the full estimate for the work. Thus far I would highly recommend Brower Mechanical and Nick P.! read more

The tech was on time and did a very thorough job. Brower has been our heating and AC company for over 20 years and I would highly recommend them. read more

AC unit compressor not coming on. $92 Diagnostic fee is an little high but normal. Additional $346 to change a $25 capacitor that was already diagnosed and disconnected is high, and higher than Rocklin heating and air. Very quick response, which offsets the high price. Jose, the tech was experienced and honest. Very personable. read more

Brower Mechanical - Old Dual motor capacitor. - Solar Installation Near Me - Rocklin, California

After being away from the house all day, I came home to my AC not cooling. The unit was set to 70 and reading 79. I don't usually call after hours service but being a Saturday evening in Sacramento during the summer, I needed to have it looked at. I found Brower Mechanical and called for a service call. The gal on the phone was so nice and explained after hours rates and getting a tech out asap. Honestly, the after hours rates are very reasonable. I scheduled the service and waited for the tech to call me. Christopher Ambler called me and gave me a 25-30 minute eta. I explained what was going on and in no time he was at the house. He came fully prepared to inspect the unit. Very nice and explained what was going on. Unfortunately it ended up being a bad breaker on my panel but he took the time to check everything over and cleaned everything up upon leaving. I was given options for payment and could either pay at the time or wait on the invoice to be emailed. For simplicity, we paid at completion and he had a card reader with him. He went over the maintenance program they offer and left information. I highly recommend Brower Mechanical. They seem to be a smaller family owed type of establishment which in my opinion is always the better option. Pricing was fair, tech was very nice and professional. I will certainly call them again in the future read more

Sonny was amazing!!! He didn't know this but I just went through cancer and due to surgery am new to awful hot flashes. My air Conditioners went out.... Right at the start of Sacramento summer and only a few weeks after my surgery.... Ahhhhh am I right?!?.... my house felt 10000 degree. Sonny was still working at 9pm. Got to and analyzed the situation quickly. Figured out what was wrong and fixed it so I could stop feeling like I was gonna die of a heat stroke. Thank you to this company and specifically to Sonny!!! You didn't know, but you literally saved me! Thank you for coming out so late my air conditioner! Normally, I would mention price. But you can't put a price on somebody working that late to help fix something that important. I would've paid three times as much show up o'clock at night to help me. This company is a gem. Sonny an angel. read more

I can not recommend Brower Mechanical enough. Jose Arreola, our repair technician came out and fixed our air conditioning unit after we had five people come to our house. The first three were from a different company and they were trying to push a brand new system. When Jose came out, he was able to figure out a solution and I am happy to say it is up and running. He worked diligently and was very thorough with checking the whole system. He was very knowledgeable, patient and courteous. He explained the situation with my husband and I and offered a solution. I would highly recommend Brower Mechanical. read more

Gabriel was great! He checked out the system for any problems, tested everything, and gave some great suggestions for the best performance of my HVAC system. Thank you! read more

Great customer service, reasonable pricing and service staff. Came back to them because of their quality.

Service person Nick Porter was Very Professional. Fixed the unit quickly. Very polite. Great service, very clean.

Technician was very knowledgeable and thorough. Came for routine maintenance and checked very carefully to make sure everything was working properly. Also did a good job of letting me know when he would be arriving and was very friendly. read more

I had a brand new coil installed on my HVAC system today. Jose did an excellent job with the installation and provided a detailed explanation on everything that was done and the tests he completed. I appreciate his thoroughness and attention to detail. My HVAC is now running like new. Thank you Jose! read more

The technician was very knowledgeable and helpful in explaining how my system performing. He was also very helpful and explaining additional options I was interested in.. I really appreciated his time. read more

First and foremost.I appreciate the call-ahead. I appreciate Pete for the work he performed on my a/c. He kept me informed of what he was checking and what was wrong. My a/c is working great.YAY! read more

Great service as usual. Ruben got us up and running fixed an issue we had with our swamp cooler and walked us through some recommendations for the future. We will pass on them since we do plan to upgrade to central heat pump system in the future. read more

Nick was an amazing technician. He came out to fix our radiant floor system which he did pretty immediately. He inspected the entire system and called out the proper preventative maintenance items and provided a quote. This is the magical part = incredible value - since he was here I had him provide second opinion on non functioning furnace. Not only did he fix it with parts from his truck in less than 20 minutes but he saved us thousands of dollars from buying a new system we didn't need. I would give Nick 10 out of 5 stars if I could. read more

Jeremy is a fantastic service technician. At my recent six month service, he was very knowledgeable and flexible as to moving between my garage., inside my house, and into the backyard due to my two dogs and where they needed to be in order to complete the service call. He also helped me to reset my thermostat which is a Nest and can sometimes be tricky for me to reset. read more

Excellent service for more than 15 years. Always prompt and efficient. Pricing a bit more, but you get what you pay for.

First time HVAC service with Jose Arreola with Brower Mechanical and I would highly recommend him. Jose was courteous and very informative. He patiently took the time to explain everything he was doing. When I asked about replacing another older HVAC unit, he was knowledgeable on all the different options available. If Jose is representative of the rest of the staff at Brower, you can't go wrong with using them for servicing your HVAC unit. read more

Sonny showed up right on schedule and was super !! Even helped by checking my carbon monoxide detector. Made sure the filter I have is the correct one for the next change, wrote on the box size and date to replace. He was patient with my kitten that followed him right up the ladder ! Not to mention he did not fall through the ceiling! Hooray ! my house has a bit of bad luck with that! Sonny was fantastic ! Thank you !! read more

Very pleased with Mark's service today. He is knowledgeable, friendly, and inspires confidence in the Brower Company. Thank you.

Always amazing service from Brower. Ryan Walter's professionalism is top notch and provided additional information for my future projects. Ryan was here for my regular scheduled maintenance on the heater. The value they provide is great and will keep going back to them for my future projects. read more

Travis showed up to check my condenser that was dripping. When he called to say he was on his way I thought he was the guy coming to quote a new system so I didn't think twice until he knocked on my door and then I realized that I no longer needed his services because another technician had come out at the request of my roofing contractor. All I can say is Travis was very nice and respectful and I will definitely keep Brower in mind for any future need or troubleshooting because they got someone out here quickly. read more

Gabe did a fantastic job repairing our AC system & replacing the thermostat today. Thank you.

I hired Brower to install an energy-efficient small-tank heater in my house in place of a very hold tank heater in the middle of the house. After mocking the previous company that refused to do the job, they mistakenly put the new heater in a cupboard in the middle of the house. The directions clearly say they need to be situated outside. Brower took that heater out and without flushing it beforehand returned the 40-year-old water heater to its place, which then flushed massive amounts of debris into my plumbing system ruining 9 faucets in the house, the refrigerator water filter and the under-sink kitchen water filter. I asked them to fix their mistake; they said they would do it at the end of the job. They then refused to run hot water lines under the house as we originally agreed and without my authorization ran them THROUGH THE ATTIC. When they finished the installation, they left without fixing the damage they had done. They sent a tech back out, but when he discovered all the faucets and filters that needed to be completely replaced, he left and never returned. I spoke to Brower twice to get them to come back out and fix all the damage they caused - and rerun the hot water line appropriately where the old line had been. They said they would. They didn't. They then called to collect final payment from me every 3 months for 18 months, and each time I reminded them to look at their notes and that they needed to fix all the damage they'd done and replace faucets/lines/etc. Each time they said they would get back to me and didn't. I stopped hearing from them, and now they have affected my credit rating by sending the case to collections. Avoid Brower. They were arrogant, uncooperative, did not follow initial plans, and refused to fix their mistakes. And then chose to screw a client over instead of resolving the problems they caused. read more

we have trusted Brower for our heat pump system services for years. Casey did an excellent job servicing our unit again this year. we find that Spring and Fall annual services keep everything going. with no surprises. read more

yearly service call, Brower Mechanical's tech Mike Mathis did such a great job for us. His attention to detail is awesome! We asked that they mark him down for our service calls. Brower has done such a wonderful job for us over the years and we trust them. We will continue to use Brower Mechanical for all our HVAC needs. Thank you! read more

The tech was polite and efficient. Would recommend to anyone needing repairs or maintenance.

Brower has been servicing my new construction home for years after my AC went out on a 114 degree day. They were able to come out quickly assess and repair the issue for a reasonable price. They didn't push unnecessary upgrades or components. They even caught a gas leak and issues caused by the original contractors. I highly recommend Brower mechanical, their technicians who come out for our routine maintenance, have been great and knowledgeable. read more

Jose Areolla was the mechanic that came to my home to review the issue. He responded to my call earlier than expected. He was knowledgeable and quickly inspected the equipment , explained what had happened to me , and submitted the work survey for approval as it was covered on the warranty . It was approved and scheduled for a crew to come out to make the needed repairs . Jose was very pleasant and professional as was the Brower employee who contacted me to schedule the work . Wonderful company !! read more

Travis came out to help me with my heater. Turned out sensor was not in place. A quick fix. He was punctual, and efficient. Also appreciated him putting on booties to prevent tracking dirt into my house. Thanks for responding ASAP. read more

Love Brower! The always friendly & timely service is joy! They took care of my dad & mom's heating/cooling for 40 yrs! Now it's my house & still using Brower. 12 yrs ago they put in our ground mount solar. Loved it from the start! Last year they installed a new furnace at our Tahoe Donner home. All's great n toasty in winter. Ryan & Casey are great technicians! They re-leveled the unit with out a question, easy peasy! Thank you! Liz read more

Had a great AC check up and filter change by a very professional and knowledgeable technician, Bryce Amyx. He was thorough, and he answered all my questions, and was extremely courteous and thoughtful. read more

Highly recommend Thomas. He is great with explaining everything going on with our unit and what's needed for repairs etc. Super friendly. We request him every time. read more

Ryan was right on time, located the problem, and was on his way. He was courteous and professional..