Dr. Neumann is a very competent, highly-experienced and caring veterinarian who specializes in eye…read morecare but looks at her patients' whole health situation. In a time of myopic medicine, when doctors don't look beyond their specialty, she is a valuable resource for the health and welling of your animal companion.
My vet referred me to Dr. Neumann's main office in Santa Rosa (look for the office phone and address on-line) when EmmaCoon, my 17-year old Maine Coon cat went blind in January 2011. Dr. Neumann did a thorough exam including blood chemistry and blood pressure (try that on a cat! - three people required) and found partial retinal detachments. She was cautious in prescribing medications because certain ones could make the underlying condition worse. Within a few days, Emma's sight improved and over time her retinas reattached. Over the next seven months, Emma lost her sight again and we restored it with drug therapy three more times. She was sighted during her final three months, and her quality of life was good thanks to Dr. Neumann.
While the cause of Emma's blindness was not determined, although Dr. Neumann and my vet suspected a neurological tumor, given Emma's age and heart condition Dr. Neumann recommended against expensive, risky, and possibly inconclusive tests. But, she also ruled out the more likely causes (e.g., hypertension, kidney disease, etc.) and prescribed a course of treatment that achieved the best-possible results.
Throughout Emma's illness and treatment, Dr. Neumann was supportive and caring. She would hug and pet Emma when she came to visit the office, and there was a genuine bond of caring and kindness between them. Dr. Neumann would call me to find out how Emma was doing if I hadn't checked in between visits. When Emma passed away in August, Dr. Neumann sent me a very touching handwritten note with photos she took of us together.
When Emma's successor, Cimarron, developed a persistent eye and mouth infection, my general practice vet was not able to treat it and, in fact, misdiagnosed it (as calici virus). I knew the treatment wasn't working, so I took Cimarron to Dr. Neumann. During Cimarron's eye exam, Dr. Neumann recognized some tiny ulcers and swollen gums in Cimarron's mouth. She recommended a suite of blood tests to rule out various systemic diseases and infectious agents. Cimarron was treated successfully with the appropriate antibiotic that cleared up both her eye infection and her mouth problems. There has been no recurrence of either. Dr. Neumann also informed my vet that the steroidal compound he recommended for Cimarron's eyes can cause a fatal anaphylactic reaction in some cats and urged him not to use it.
As with Emma, Cimarron got rubs, hugs, and a caring reception every time she visited from both Dr. Neumann and her staff. She is very highly-regarded by my general practice vet. Her service to her patients and their guardians goes well beyond expectations in terms of follow-through, genuine kindness, and concern for the well-being of animals and people. Of all the veterinarians I have known, she is absolutely outstanding. And, she is supported by a competent staff as well.
I give Dr. Neumann my highest recommendation and will never hesitate to place the health and well-being of my animal companions in her care.