We had morning visits from this couple. Our cottage was a few feet from the beach. Very quiet.read more

To me these cottages are great…read more I'm in 1610. It looks like it's been renovated since most of the Yelp Reviews. It's a 2 bedroom 1 bath with a sitting area and a dining table. It's advertised as a full kitchen but be prepared you get a single pan, toaster, random cookware, and a grill. If you read the occupancy its mentions 6 or maybe 7 can stay here? I have no idea how that would be possible as I am here with my wife, daughter, and mother in law and daughter is sleeping on the couch. All this aside it's still decent for the price. I am giving 2 stars mainly for the housekeeping people. They come at random times and maybe not at all? I have taken my own trash out several days because ants are common in Hawaii. I was stationed here and gave my family the info on that. The main issue is we have had 4 towels for our stay and these housekeepers have not changed them for a days. We even left them on the floor in a bundle in an attempt to make it more obvious they need changing and they still disregarded providing fresh towels. They have also provided 2 rolls of toilet paper for a 14 day stay. I expect things to not be provided by virtue of spending a career with Marines so we preemptively bought toilet paper at 9 pm on the way back from day adventures and thankfully we did or we would be out of luck because housekeepers didn't check that. We also have not had our sheets changed once in over a week of staying here. We were able to book the 7 days for myself (active duty) and my wife got her 7 day stay (also active duty). When the housekeeper crew shows up while we are here and knock on the door, I politely answer with "hey good morning come on in" And the lady looks at me like I'm some Kind of jerk off. Gives me a sense that she expects me to hand her the trash rather than coming in and getting it (like she would do if I weren't in the unit anyway). I think these units being further from the base gives the cleaning crew a "out of sight, out of mind" feeling? Or possibly that the price point on the unit becomes a "well you get what you pay for" type service. I have no idea. I'm looking forward to speaking with the front desk when it opens in the AM. Maybe it will be resolved.

Top notch service. Very informed and educational staff. Great portfolio of rental homes.read more

I never usually do reviews but I want to warn homeowners to avoid this company. I am a property…read moreowner who had Private Homes manage my home. They understated my rental income, overcharged renters and neglected my home. There are many reputable property managers on Oahu. This is not one of them.

This was the best deal on the island for military families. However, they changed the pricing as of…read moreFEB 2025. The new leisure rate is $225, it used to be $175 just like TDY and PCS rates. The new policy also states that leisure reservations can be canceled anytime to accommodate TDY and PCS reservations. The facilities are still great and the staff are the best but the new pricing and policy will have you considering other alternatives.

Stayed 3 nights at the Cabanas. Great if you don't mind using military showers and head…read more Accommodations fit my needs. Location is right on the beach. Still feels weird having to drive across an active taxiway and runway to get to the cabanas but a Marine was posted to make sure you don't get into trouble with runway incursions. Read the signs before crossing.

Not trustworthy! My husband booked a place for us as we look for longer term housing. A while after…read morebooking and getting confirmation, they sent an email. It's a holiday weekend and they demanded a response the same day. We replied the following morning but were told they already cancelled our reservation. Wouldn't we just book again at their new price that's $1,500 more? Talking to them to try and resolve, it was clear they just wanted more money. There was no urgent issue, they never called, they just decided they could get more money than our reservation. So be warned if you reserve with them... they may leave you hanging. EDIT: The owner left a response citing verification processes. We completed everything asked for on booking and NEVER received any communications on August 28 or 29. I have the message receipts and can gladly share. Our only message was Aug. 30 and we responded within a day, despite the holiday weekend! The property was still available. They just wanted to jack the price over $1k.

Earlier this year, we decided, on a whim, to have a beach day and called up last minute to rent…read moresome chairs, umbrellas, and a cooler. The staff could not have been kinder or more accommodating. They immediately set us up with everything we needed for a relaxing day by the water and even offered us a discount, which was such a thoughtful touch. They delivered everything right to our resort and later came back to pick it all up, making the experience effortless from beginning to end. The owner was especially wonderful--warm, genuine, and full of great recommendations for local spots to eat and explore. It was such a beautiful reminder of the true aloha spirit we love so much. As someone who grew up on the island of Guam--another beautiful but farther-to-reach Pacific gem--returning to Hawaii always fills my spirit with that same island way of life: generous, easygoing, deeply rooted in community and kindness. I'm so grateful for places and people like this who make you feel right at home, wherever you are in the world.

Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.

Thomas had such great reviews that he was the first person I called to list my rental. I am in the…read morecountry on the Windward side in Kaaawa and he basically told me he was not interested in my property because it did not fit into his "portfolio." Never bothered to even come and look at my beautiful rental. He would give me no further explanation. Also, he did state that he did not like to lease properties where the owner was on site. Thomas replied to my review. Apparently, he did not listen to understand what it is that I was renting. I said that it was on the ground floor and that we live on the second floor. It is a 500 square-foot one bedroom apartment. Not a room in our home.

Amazing experience! I have 5 units with Taylor! Her and her team does such an amazing job from…read morestart to finish! The company name literally describes her service. From advising me and my wife which locations can rent for the highest revenue to renovations to furnishing to renting it out for us! I can't explain how helpful her service is. Being from California I know nothing about Hawaii. Taylor as a local is always so responsive and responsible. It felt like she manages my properties better than my own home! I can't tell you how easy the process is with Taylor! If you're ever looking to invest into Hawaii look no further! Your experience will be taylored made to you!

I rarely ever write reviews but I had to after my stay with Tailored Management. I had a month stay…read moreand my family and I had the most unforgettable time at her place. Everything from check-in, throughout our stay, checkout was seamless. Her home it was well kept, beautiful and comfortable. Would definitely stay with her company again.

Would absolutely recommend, our two tour guides, David and Eden(sorry if I spelled her name wrong)…read more Made our UTV tour so wonderful, had all the information you need, answered all of our questions with no hesitation. Very family friendly, and brought out the most of our tour. 10/10 would recommend.

Kualoa Ranch was one of the highlights of our Hawaii trip. We booked the 2-hour UTV raptor tour,…read moreand it was such a fun way to experience the ranch's incredible scenery. The route takes you through some breathtaking landscapes, with panoramic views of the Ko'olau Mountains and the ocean. It's easy to see why so many movies and TV shows have been filmed here - every stop feels like a postcard. Along the way, our guides, Iven and Van, were knowledgeable, friendly, and always happy to answer questions while sharing stories about the ranch's history and famous filming locations. A couple tips: it gets very hot during the summer, and the trails can be quite dusty, so wear clothes you don't mind getting dirty. It's all part of the adventure! Overall, this was an unforgettable experience and one I'd highly recommend to anyone visiting Oahu. Just be sure to book your tour early, as popular time slots tend to sell out in advance.

They managed my condo for me They suddenly changed ownership…read moreand everything is messed up

My landlord, Josephine, entered my home without giving me 48 hrs notice of HER needing to enter the…read morehome. Instead of scheduling a time frame or passing the information of the company to the tenants. After her not communicating with me a time frame or giving me the number of the maintenance personnel so that I could give the information to the person that was to let them into the home. She then called me to berate me for information she did not pass on.