We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

Our detached garage burnt to the ground in late January 2021. Along with it, the entire back of…read moreour house melted down to the plywood, all windows melted, back door and storm door melted, deck damaged, fence burnt, half of a nearby shed burnt, light fixtures, gutters, soffits, 2 cars, 3 motorcycles and all garage contents with 40 years of tools and equipment all lost. Eastern Diversified Services swooped in to the rescue to clean up all the mess left from the fire. They fixed all the damage: replaced the fence, ripped out burnt shrubberies, removed a HUGE giant 300+ year old oak tree, repaired and re-sided the shed, replaced all the siding, windows and doors, repaired the deck, and completely rebuilt the garage from the foundation up. They even replaced the gravel in the driveway that was damaged from all the heavy equipment that was needed for this job. Yes, it took 10 1/2 months to complete all of this, but considering the COVID pandemic and supply-chain issues, that is perfectly reasonable. Their crews (so many, I lost track!) were all totally professional, efficient, thorough, incredibly hard-working and skillful! They were even friendly to my yappy dog who wanted to "greet" them every time a crew showed up to work that day. I very much appreciate their courtesy and attention to detail. Their boss, Mark Guinther, was always on top of everything going on and kept us informed all along the way with the status of what was to happen next, permits he was securing for all the work, arranging for 3rd parties when needed and hiring an excellent engineer to do the blueprints for the new garage. Even the office staff was top-notch with communications with our insurance company and mortgage company with all the financial details involved. Thank you so very much, EDS for a job well done!

EDS and Matt Ziegler's team are tremendous. They were on site the morning of our house fire and I…read morefeel like they never left our side through the whole entire restoration process and even today. Matt's team, starting with Kerry and her inventory team, was incredibly patient, professional, knowledgeable and gave us the confidence that they would do everything they could for us to guide us through the difficult process. We, as clients, were looking for two main things: communication and work product. Both were exceptional. Matt gave us great comfort as he has always there when we needed him and to answer any question we had. I cannot say enough positives about the job that Matt did for us. When it came to the work product, Matt's team with Dwight, they were better than any contractor I have hired in my 25 years in my residence. Matt, Dwight, Kerry and their teams were all fantastic and I should be your first call for any restoration needs. Wayne & Rebecca - Hatboro PA

When contacting Royal Water Damage and Restoration with questions involving mold testing, I didn't…read moreexpect for someone so cordial, and helpful to answer. Brandon was transparent, informative, and provided me information beyond what was expected. He took the initiative to make two calls on my behalf, and was so thorough, he forwarded me a summary of what we discussed. Brandon's professionalism, knowledge, and attention to detail is indicative of a business I highly recommend, as one of eight Individuals to be acknowledged with an award for Yelp Elite reviews in 2023. Their website provides valuable information, and lists the extensive services they provide. Thank you, Brandon, and Royal Water Damage and Restoration.

Really good experience working with David. They were professional and efficient…read more The basement was a mess. After they did their magic it's just as good as new. Our insurance company paid them and the adjuster said they were very easy to work with. Highly recommend them.

My property recently experienced smoke damages and with the help of Ryan Restoration LLC and his…read moreteam, the property is now odor free. I would recommend them 100% to get rid of any unwanted odors. Their staffs is very nice and they really take their time answerings all my questions/concerns.

Hired Ryan Restoration for smoke damage after a fire and they were wonderful to work with. Everyone…read morewas so professional, friendly and extremely responsive throughout the whole process. I highly recommend this company.

I scheduled a free quote on the Roto-Rooter website on Friday. They sent someone out on a Saturday,…read moreless that 24 hours later. The quote was free and surprisingly there was no trip charge either. Being a Saturday, they could not obtain a replacement for my faulty shower handle cartridge, but they did temorarily disable the cartridge until it could be replaced the following Monday. I had called another company out the previous day, but they left with the faulty cartridge still leaking. So I appreciated that Roto-Rooter made the extra effort to disable the cartridge. They finished the job the following Monday on time and efficiently. I will not hesitate to use them again for my plumbing needs.

Complete rip off, charged for services that were never done, said they verified our insurance…read morecovered things that was a lie. Amount of sq ft claimed to be cleaned was bigger than the whole house, said they cleaned the electric hot water heater, we don't even have one, not even worth the phone call. Run, do not walk away from these people. Zero stars...................

This may be an obvious statement; but I'll start off with it anyway. Water/mold clean up and…read morerestoration service is NOT something you WANT to need. However, these guys are awesome!! Once a again NOT a service you want but what you should want is the LEVEL of service these guys provide. I had a drain pipe issue in an unfinished portion of the basement that carried over to the finished portion of the basement. Total mess. Lots of "water". Called TLC as they came recommended by some contracting buddies of mine. Pat answers the phone. Great job- knew exactly the information he needed from me and took it with amazing speed. The crew, Ryan and Chris showed up when Pat said they would. Rare. Reviewed the situation and my options with me and once we decided how to handle it they got right to work. Awesome. A manager, Jim, even called the following day to check in and make sure I was happy??? Really? Quite amazing. Call this crew now if you're in a similar unfortunate situation to the one I was in.

Called these guys after the initial company I contacted never got back to me, and thankfully they…read moredidn't. I called TLC late in the day and by the next morning they had two guys out evaluating my home. VERY honest assessment to which they had no problems telling me that the issue I had did not need attention when they could have very easily charged me thousands of dollars for work I didn't need. I have no problem recommending them to friends, family, and clients alike. THANK YOU THANK YOU TLC!!

Wonderful customer service. John was able to repair damage from movers that other restorers deemed…read more'unrepairable'. Highly recommended!

They responded to our flood same day, set up fans and dryers, and sent Brian to do an estimate…read more Unfortunately, we had a third party insurance company to deal with. It took 3 weeks to come to an agreement, but after the Wright restoration guys started, it was smooth sailing! One day, Bill came with his 14 year old son Logan, who had gotten his working papers. I can't say enough good things about them. They work all day long, take no breaks, and are super polite and careful. The job turned out beautifully! How much do we admire a dad who teaches his children how to work? Way to go, Bill! Even my husband was telling people" these are the people that you want". He is very hard to impress! Thanks to Sunny and the whole team!