Dropped by to pick up a couple maps. The gal staffing the office was extremely cordial, responsive,…read moreand helpful. She also gave me a really genius soft-sell on some insurance, which was genuinely well-played and not pushy at all. She was really nice and I walked away with a smile on my face.

Saved our collective asses a couple of times. The absolute best! Nancy is a joy to work with. Would…read moregive six stars if possible!!!!

Really work to arrange travel details so clients have a positive experience and great vacation.read more

Five Stars for Bonadventure Travel in Eugene Oregon…read more "Bonnie" at Bonadventure Travel has precisely flown me into and out of many destinations over the years. She always gets me the best seats AND ... arrival times that help me avoid traffic in and out of airports. I have never experienced more attentive care. Let Bonnie get you there. Joe Columbus Smith in Portland, Oregon

From the owner: We are a full service travel agency. We do air, cars, hotels, tours, cruises, local tours, groups,…read morebusiness travel arrangements.

Doug with Premier Travel provides quick, expedient and excellent service. Premier Travel is our "go…read moreto" travel agent.

Doug at Premier Travel booked a work flight and hotel for our company, with a smooth transaction in…read morean amazingly quick turnaround. Thank you.

I was visiting Ashland with 4 friends and contacted Tracy to help plan an afternoon of wine…read moretasting. The responses to my questions were timely, friendly and professional. She showed up right on time, the van was comfortable and clean. We felt we were in good hands. It was a wonderful afternoon!

Amazing experience! Highly recommend. Tracy was incredibly informative, and we learned so much…read moreabout the wineries here in Oregon. This is definitely something worth experiencing. We did the private tour for two, visited three wineries, enjoyed a great lunch, and had plenty of amazing wine. It was a wonderful and memorable day! Thank you!

I requested service at 6 PM in Bandon, OR. The car wouldn't start and was at a lodge/airbnb way…read moreout in the woods. After several calls from a driver that never showed up and a Triple A employee calling from Lake Oswego, both of whom lied and had rude and dismissive attitudes, a tow truck arrived just after 9:30 P.M. It took an hour or more to get the car on the flatbed and get to the garage in Bandon and for us to drive the 25 miles home from there. It was pouring rain and we were NOT, by the time the tow truck reached us , in a safe place. We were scared witless in the dark and the pouring rain. Tip: don't use AAA, especially anywhere on 101 or near it. Often your auto insurance has a roadside service included. Check on how that works. AAA does not insure the car it is a MEMBERSHIP, therefore if the MEMBER indicates that she in any way that she is not with the vehicle, which means not 5 minutes away, not 'on the way' AAA won't send a driver. They WILL NOT TELL YOU that you have to call again when you are physically at the vehicle. If they catch wind that anyone but the MEMBER attempted to start the car they may refuse service, claiming the MEMBER was not there when the car " broke down". AAA must be ready to go under because they are desperate to deny service. I was a AAA member for 25 years and when I told them to cancel my membership and pro rate the year's fee, (computed at $28,) I got a huge argument, from several levels of managers, based on the fact that I did, indeed, use their service one awful time. I did not accept their offer. BEWARE

I bought my home and auto insurance through a local AAA agent here in Coos Bay after being…read morefrustrated with Farmers and having to tell them a dozen times my husband died. So I thought a nice local agent from the well trusted AAA would be a good option. Wrong!!! The policy was good and reasonable on paper and then I had a pipe break behind a wall and cause major flooding damage to my home. My agent/broker encouraged me not to make a claim and then has not responded to any of my emails or calls since. CSAA is who my policy is actually through via AAA and working with them has been a nightmare! They act as if this is my fault and have straight up told me I don't have coverage for items that are clearly covered. I read every word of my policy and pamphlet after being treated so poorly and am still struggling to get everything owed to me. My home is uninhabitable as they had to tear out kitchen, cabinets, bathroom, and living room floors etc. My home is down to sub floor and open walls. I'm absolutely devastated and furious that my own agent hasn't checked in with me or responded to any of my communication. He should be helping me and acting as my advocate through this process. Instead I'm having to fight every step of the way and defend myself when I purchased a very comprehensive home owners policy. I understand it is their job to try and pay out as little as possible but it is also their job to protect their customers and support us in our time of need. Friends and family have stories of how easy it was to work with their insurance companies who said of course -do what needs to be done-in similar situations. Instead mine delayed the mitigation and dry out process for 6 weeks and treated me like a criminal. I reported the incident the second I noticed water under my foot and had the city turn off my water. Got a plumber out immediately-which is a miracle in Coos Bay-and it took him 2 hours to figure out where it was coming from behind the sink wall. Clearly not my fault. So frustrating! Do not recommend AAA insurance. Still very happy with my AAA membership for roadside assistance but don't be fooled like I was-that doesn't mean their insurance gives the same customer service!

Was in Eugene Or and had to drive solo back to AZ. Walked into AAA office and asked for Trip Tic…read more Oh NO - they no longer print them out for you at the office you have to order them 2 weeks to be printed at a remote print location before you drive on a trip and have them delivered to your home!!!!!! Are you kidding? In the middle of Covid, being alone and elderly to drive back to AZ from Oregon solo, this place could not see it's way to actually sit with me and print me a trip tick generated from their system no matter how many times I asked. Been with AAA long time (decades). AAA should look at it's policies. The 2 women working there did not seem very busy. How hard could it be to just help someone out at the last minute? Yes there is an online site I went to print one - it was crappy not the same version as you get from a AAA employee who appears to have access to better system to generate a better Trip Tick. Maybe it's not so worth it anymore to belong to AAA. Shame on you AAA for your policies.

Friendly and helpful staff. I have booked three vacations with them now and they have made it so…read moreeasy. They do passport photos, they can print individualized trip maps, and I have used AAA roadside assistance for years. Godsend to a single girl!

I've been here enough times for different reasons that I want to update my review. While no one…read morewants to go to a governmental agency, this one makes the job easier. We all know the drill-come in, take a number, and wait for your number to be called to a window. Many places feel like the movie Beetlejuice where you sit waiting with your number forever. Not here-they move quickly. The reason is the staff. They have great people who know what they're doing and they help each other make it go faster. I've gotten a driver's license changed to this state, cars and boats and RVs titles and registered in the state. All without difficulty. I've had one issue where the machine registered a cost where it shouldn't because it wasn't approved which could have been a real issue but it was handled with one phone call. Again-staff to the rescue. It's shocking that especially now with cuts to government causing people stress to work there and go there for service, that it could be this good. But, it is and I thank them for making it happen easier and with a smile.

Always best to book an appointment as it does become busy. Booked an appointment for my license and…read morewas in/out in less than 15 mins! Clerks were clear communicators.