I requested service at 6 PM in Bandon, OR. The car wouldn't start and was at a lodge/airbnb way out in the woods. After several calls from a driver that never showed up and a Triple A employee calling from Lake Oswego, both of whom lied and had rude and dismissive attitudes, a tow truck arrived just after 9:30 P.M. It took an hour or more to get the car on the flatbed and get to the garage in Bandon and for us to drive the 25 miles home from there. It was pouring rain and we were NOT, by the time the tow truck reached us , in a safe place. We were scared witless in the dark and the pouring rain.
Tip: don't use AAA, especially anywhere on 101 or near it. Often your auto insurance has a roadside service included. Check on how that works. AAA does not insure the car it is a MEMBERSHIP, therefore if the MEMBER indicates that she in any way that she is not with the vehicle, which means not 5 minutes away, not 'on the way' AAA won't send a driver. They WILL NOT TELL YOU that you have to call again when you are physically at the vehicle. If they catch wind that anyone but the MEMBER attempted to start the car they may refuse service, claiming the MEMBER was not there when the car " broke down". AAA must be ready to go under because they are desperate to deny service. I was a AAA member for 25 years and when I told them to cancel my membership and pro rate the year's fee, (computed at $28,) I got a huge argument, from several levels of managers, based on the fact that I did, indeed, use their service one awful time. I did not accept their offer. BEWARE read more