I requested service at 6 PM in Bandon, OR. The car wouldn't start and was at a lodge/airbnb way…read moreout in the woods. After several calls from a driver that never showed up and a Triple A employee calling from Lake Oswego, both of whom lied and had rude and dismissive attitudes, a tow truck arrived just after 9:30 P.M. It took an hour or more to get the car on the flatbed and get to the garage in Bandon and for us to drive the 25 miles home from there. It was pouring rain and we were NOT, by the time the tow truck reached us , in a safe place. We were scared witless in the dark and the pouring rain. Tip: don't use AAA, especially anywhere on 101 or near it. Often your auto insurance has a roadside service included. Check on how that works. AAA does not insure the car it is a MEMBERSHIP, therefore if the MEMBER indicates that she in any way that she is not with the vehicle, which means not 5 minutes away, not 'on the way' AAA won't send a driver. They WILL NOT TELL YOU that you have to call again when you are physically at the vehicle. If they catch wind that anyone but the MEMBER attempted to start the car they may refuse service, claiming the MEMBER was not there when the car " broke down". AAA must be ready to go under because they are desperate to deny service. I was a AAA member for 25 years and when I told them to cancel my membership and pro rate the year's fee, (computed at $28,) I got a huge argument, from several levels of managers, based on the fact that I did, indeed, use their service one awful time. I did not accept their offer. BEWARE

I bought my home and auto insurance through a local AAA agent here in Coos Bay after being…read morefrustrated with Farmers and having to tell them a dozen times my husband died. So I thought a nice local agent from the well trusted AAA would be a good option. Wrong!!! The policy was good and reasonable on paper and then I had a pipe break behind a wall and cause major flooding damage to my home. My agent/broker encouraged me not to make a claim and then has not responded to any of my emails or calls since. CSAA is who my policy is actually through via AAA and working with them has been a nightmare! They act as if this is my fault and have straight up told me I don't have coverage for items that are clearly covered. I read every word of my policy and pamphlet after being treated so poorly and am still struggling to get everything owed to me. My home is uninhabitable as they had to tear out kitchen, cabinets, bathroom, and living room floors etc. My home is down to sub floor and open walls. I'm absolutely devastated and furious that my own agent hasn't checked in with me or responded to any of my communication. He should be helping me and acting as my advocate through this process. Instead I'm having to fight every step of the way and defend myself when I purchased a very comprehensive home owners policy. I understand it is their job to try and pay out as little as possible but it is also their job to protect their customers and support us in our time of need. Friends and family have stories of how easy it was to work with their insurance companies who said of course -do what needs to be done-in similar situations. Instead mine delayed the mitigation and dry out process for 6 weeks and treated me like a criminal. I reported the incident the second I noticed water under my foot and had the city turn off my water. Got a plumber out immediately-which is a miracle in Coos Bay-and it took him 2 hours to figure out where it was coming from behind the sink wall. Clearly not my fault. So frustrating! Do not recommend AAA insurance. Still very happy with my AAA membership for roadside assistance but don't be fooled like I was-that doesn't mean their insurance gives the same customer service!

This is a tiny regional airport with one baggage claim carousel, two small rental counters -…read moreEnterprise and Hertz, and a few vending machines with water and snacks. The spaces are immaculate. I've never been in a cleaner airport! The TSA staff was exceptionally friendly and efficient. Our flight departed on time and the weather was clear and sunny...perfect for walking across the tarmac to board the plane. My only minor complaint is the lack of a dining or coffee option. This is definitely a convenient airport for the coast and beats driving two hours to Eugene!

This airport is small and very easy! Today, I accidentally left my phone on the plane and airport…read moreemployee, Mark was so accommodating as he went down to retrieve it for me. I feel he went out of his way to make sure I received my phone. Very friendly and helpful employees! I was very appreciative.

I loved the Itty Bitty Inn so much!!!…read more This is easily the best motel that I have ever stayed at - or even heard of, for that matter. It is, in fact, so much better than the second-best motel that I don't even know what the second-best motel I've been to is! Not only is the Itty Bitty Inn now a must-stay for me on my next trip up the Oregon Coast, but it is so great that it has dramatically increased the likelihood that I will be driving back up the Coast soon. I'm still shocked that the Lonely Planet guide didn't mention it. Rick (the owner) is the coolest. The first thing that he did was give my friend and I a rundown of Coos Bay hotspots. Then he showed us to our beautifully decorated and upholstered rooms - we had the two Tiki-themed rooms, each of which had too much detail to even be done justice by a picture. He proceeded to then pour us complementary beers and directed us to the outdoor patio for lounging and decompression after our trip. I felt like the King of France! I now absolutely need to stay in every one of the rooms for at least a night (there are 5 total, each with a different theme). This is no trivial feat, as apparently new complete redesigns are always in the planning stages. I can't wait to see the place next time I'm in town!!!

Rik the owner made us feel so welcome. Rooms were cute and clean. The only negative, which can't be…read morehelped, was the noise from the cars driving by, while trying to sleep since it's right by the road.

So glad our group used Aviation on a recent trip to Bandon Dunes. While any service can get you…read morefrom point A to B when things go smooth, where Aviation absolutely shined is when things got very dynamic with the airlines cancelling & rescheduling flights. I even heard proactively about these changes from Aviation well before United even notified me. Further more, we had several itineraries change mid-trip and Aviation graciously accommodated them with ease. Our driver, Sorin (sp?), was incredibly welcoming and expertly got us and our luggage both checked-in and out with ease. I give them my highest recommendation if you need transportation in the Bandon area.

Terra is the best. We've been using Aviation Transportation since 2009 and they always take care of…read moreus. #1 to Bandon Dunes!

We stayed at the hotel, which was clean and comfortable. The restaurant serves huge donuts and we…read morehad a great breakfast of chicken fried steak and the Denver scramble. The fruit was delicious too, even as off season in the winter! They have lots of options and you can take it back to your room too. Staff were all extra friendly.

Wow, my wife and I had a great experience at Ko Kwel. We stayed for five days and enjoyed our stay…read more We had a room in the Tower with an excellent view. It started with Brandy who took our reservation. Extremely nice and gave us some great tips about the area. We were visiting for the first time. It was a total chill experience. Easy to go down the elevator and hit the casino. We went to a Billy Nation concert at the casino. They are a cover band for Billy Joel. The guy sounded better than Billy Joel! Ate at the Timber restaurant three times for breakfast and it was very good. Clean place. Pool is really nice and has two hot tubs. There is a walkway out the back door with a beautiful view of the water. I got my steps in walking down the promenade. Joe, the guy who maintains the lobby is a hell of a nice guy. Always had a "Hi Mike" to me and asked if I needed anything. Joe is extremely proud of his job and had nothing but good things to say about his employment there. 19 years and the guy is still happy going to work. That's the kind of stuff that makes me feel good about people. Great guy. Laura who works in housekeeping took care of us. She knows her job and isn't afraid to step in and help. Great work ethic. Our kids and their friends go to the Oregon Dunes to ride their Can-Ams and quads. We decided to leave our camper home and stay at Ko Kwel. So happy we did.

I love this hotel!!! Is it dated? Yes but they have started the slow process of of remodeling…read morewhich we all know is very expensive. Our room is large with a fridge and microwave. My bed was so comfortable and I'm use to a heated, waveless waterbed. I slept soundly. The view is killer. Right out on the bay. Every room has a great view and can watch nice sunsets. The grounds are well cared for. I've stayed here one other time and was fortunate to get a reservation. They book up quick. I'll be back because it's a great place and the staff are very friendly and helpful.

You pay for what you get…read more In our situation, booking 3 months in advance for the 2-day 4th of July Holiday when rates will be at a premium. Our Priceline Pre-paid price for 2 nights was $169. Pictures attached pretty much describe our dinky room. 1. Our beautiful view of the bay from the bathroom. Unfortunately the fan didn't work so our exquisite views were horribly limited. 2. A mirror over the sink designed for short people. The mirror is functional as it does reflect just fine. You just have to bend over. 3. A circa... perhaps1972 gorgeous vintage chair most likely refurbished with gorilla tape...perhaps in 1994? I now realize I could have paid a bit more and reserved that luxurious "queen room with sea view" and even gotten a bit more space to walk around the bed. Check-in went smooth. I walked in the small lobby looking for a bell but there is none. Within a minute a dude walked in and gave me an actual metal key. The dude is also the housekeeper and seemed to be out of breath. But he was a nice guy. There was some gagging and coughing from someone next door. Other than that, the main noise was from cars and trucks along highway 101. Thankfully, there were no drunken fights, screams, known drug deals or cops called during our 2-night stay. So why the 2 stars when honestly nothing really went wrong? I suppose I expected a bit more. No...not more like Days Inn or Travel Lodge quality. But a bit more like maybe consider the clientele doesn't value that vintage 1970s taped up chair? The room smell was just...creepy. Like a bad smell where no spray is going to work. Actually, that is why our room doors were open when we arrived LOL. Or maybe consider re-setting the bathroom mirror so anyone over 5'7 doesn't have to bend over? Oh yeah...when you sit on the toilet it reminds me of sitting on my chair in 1st grade. My guess is that this is a vintage toilet from the late 60s. Entertainment: You could probably take a hike up to the top of the McCullough Bridge and watch a ship pass under the bridge or maybe the Coos Bay Railroad swing span bridge that rotates 90 degrees to allow 3 trains-a-week train traffic over the bay. Grub: Hilltop House is nice, but I haven't dinned there since the 80s so take caution. Moms Kitchen is a better bet for breakfast or lunch. Be prepared to wait... If you can't wait, then I suggest the Pancake Mill.

Five stars! They are part of the "Charm Trail" a scavenger hunt of places that sell small charms as…read moresouvenirs. Very cute. In the area & need information about the local area? Get in here! Julie & Kathleen will help you out.

Interested in ancient history? -- Read about Sir Francis…read moreDrake's journey to Coos Bay and Cape Arago in 1579 on the plaque on the north side of the building. How about modern history? -- Visit the bronze likeness of native son, and Oregon legend, Steve Prefontaine, on the south side of building. Or do you just need to seek shelter from the inclement weather and plan your itinerary? -- Head inside the building. The Visitor Center is filled with brochures for attractions throughout the entire state and into California. Maps, guidebooks and recreation passes are all available.