Do not buy anything from these people, spent near 10k over a few yrs and they have started to not…read moreservice anything, rude, hang up on you and just plain wont services shit....let them just go out of business

I can't remember receiving such horrible, rude customer service anywhere before today. A service…read moretech from The Depot came to our home to service our fireplace. LAST FEBRUARY!!!! He broke the damper, leaving it open, unable to close, but I call that broken! He said it would take 2 guys and more equipment to fix it and it would be when the season quieted down. OK we understand, we can wait! Months go by, no call, nothing. Finally in August my husband and I decided maybe they forgot so I call. Guy says our work order is on the board, but no date. So we wait. And wait and wait! About 3 weeks ago I started calling again. We'll call you back, no call. I call again, same thing, no call back. Stopped in the store on a Monday. Manager/owner says maybe Friday, I will call you Wednesday. No call back Wed, Thu, Fri. IS IT THAT HARD TO RETURN A PHONE CALL??? I call again and ask for manager. He will call you back. Yeah I bet. Nope. So today I stopped again. Manager/owner comes out TALKING AT ME, OBVIOUSLY ANGRY AND IT WENT DOWNHILL FROM THERE. I KEPT TRYING TO SAY THAT I WANT A DATE FOR REPAIR. He continuously interrupted and overtalked me, would only say he was too busy and didn't have any guys over there, and he would get it when he could, shorthanded, AND he told me that storming in here and yelling (EXCUSE ME? WHO IS STORMING AND YELLING), is definitely not going to help. It went around a little more and he said he was done talking about it walked off.

Country Carpentry did an excellent job on a difficult floor joist repair. I am very happy with…read morethe work they performed.

From my mother: Ok…read more I did not want to blast the company that is doing my siding on social media, but after trying to have a conversation with the new "foreman" that just showed up today, I changed my mind. He is an arrogant man!!! FYI - we signed a contract March 21st and paid half the money down to have 1 window (which we had already bought), a front door w/storm door and a back door (which we also already had), siding and gutters put on our house. Not cheap. This company had put a new roof on neighbor's house a couple of years ago. Thought they did a good job. They told us color was special order and would be 3-4 weeks before they started. Fast forward to May 28th - when they actually started. I was already upset that it wasn't done. We got 2 guys as a crew. The foreman that had lots of years as a carpenter but had only sided 3 or 4 houses, and a 25 year old kid that thinks he knows everything because his Dad is the arrogant "foreman " that showed up today. I went out to point out some things, again, that we are not happy with. He basically blew me off, said things weren't going to be perfect and implied we were nitpicking. He said he was there to do a job and not socialize and walked off. So..... DO NOT EVER CALL COUNTRY CARPENTRY OUT OF WESTVILLE!!!!! MARTIN LIPA IS THE OWNER'S NAME !!!!! I believe the biggest complaints would be: 1. The behavior of the new foreman, which you have failed to address in your reply. As a representative of your company in the field, he should be displaying the utmost respect for your clients. His treatment of my mother today is both disgusting and angering. A customer paying as much as my parents should not have to point out the numerous faults in workmanship to your crew (mostly attributed to the "new" foreman's son). Furthermore, they should not be reprimanded for pointing out these faults (poor workmanship which should not be occurring in the first place). Finally, THREATENING TO WALK OFF THE JOB and walking away from a paying customer should not be a practice your employees engage in. Simply rude, and can't believe as an owner you would allow this. You recommend that we contact your office this leads me to the next point. 2. Ownership does not return calls in a timely manner.

Reliable & helpful service! Locally owned and honest company. I requested service for my property…read moreoutside Champaign and ABC quickly diagnosed the issue and we determined that a new furnace was needed. I feel very happy with the value and overall service offered. I'm so happy with my new furnace and the install was done very quickly. The whole team was helpful and I appreciated the quick service. I've used ABC for years and I'm a service agreement member to maintain my furnace. Highly recommend ABC!

Installed a furnace against code and even dangerously. CO2 alarms go off when wind is from south…read morewest to north west. Exhaust is next to gas meter and under our bay windows. Furnace is approx 66,000 btu for a two story 2000 plus home. Other company's have said the furnace is dangerous because it was not installed correctly and needs to be at least 118,000 btu. Wont heat home above 60 degrees when it is below 20 degrees, then it runs constantly. Took them approx 1 year to order a furnace part and install it when it was readily available. Furnace stopped running when it was -6 degrees. The service tech refused to come out because I told him about all the problems. He talked down to me and was extremely disrespectful. The company says there is nothing wrong with the installation or service.

I LOVE my new countertops!! Matt and his employees were great to work with! I couldn't have asked…read morefor a better experience! Amazing service from beginning to end, with the added benefit of supporting a local business! Highly recommend!

From the owner: Kitchen and Bathroom Countertop Installation Granite,…read moreMarble, Quartz & Quartzite Products: Quartz: MSI, Silestone, HanStone, Vicostone, Viatera and Caesarstone Marble Granite Quartzite Other Natural Stones. Services: Fabrication Installation Fireplace Surround Shower Walls Solid Surfaces Kitchen, Bathroom and Basement Remodeling New Construction Available by Appointment Only. Location Facts: Just off of I-57 and I-72.

You know those annoying things in reviewing, right? Like... "I'd give this place NO stars, if I…read morecould" or "I'd give them ALL the stars." The overzealousness can sometimes read amatuer, less-than-thorough, so I get it, I do! Problem is... if I could, after working with Jon, I'd give Finest Home Inspection, Jon Ellis, owner, and his gorgeous wife, Jennifer ALL. THE. STARS! I'm buying a home as a newly divorce woman returning to Champaign after 12 years away! Part of the problem is that I'm doing this sight unseen. The other part? I've only ever purchased property with another human being! A compulsive, drill-down-fact-checker who basically built life to fit the way he wanted to live! Nothing wrong with that in theory, it just kinda left me without a ton of tools to do this on my own. First thing I learned in this process -- you CAN'T depend on anyone but yourself to do the legwork! My real estate agent, a fine enough person, said he'd hook me up with all his best people. I fell into the routing I lived for years pre-divorce! I let him make the decisions, let him set the appointments, and just got along to get along. The issues started when I got the first quote from his home inspector -- $600 to inspect a 1500 sq ft condo! That sounded high to me, so I went to everyone's best friend -- Google! -- and looked for awesome home inspectors in the Champaign area. I'll the truthful, there are plenty. But there's only ONE Finest Home Inspection. Only ONE Jon Ellis! So, the reviews (glowing as they are!) weren't wrong. For less than almost every other single home inspector (almost $200 less!), Jon went out to my property, went EVERYWHERE, took pictures EVERYWHERE, sent me a report that knocked my socks off (and did so in like... less than a day!), and then... offered to go over every single page of the 40+ he sent me so I understood all terminology, all requirements, all spaces and all his notes! Clearly this is my first home report on my own! If it wasn't obvious from the earlier read, with a pretty tightly controlling ex, this was my first chance to see the depth and breadth of everything that goes into choosing a home, buying a home, maintaining a home. I was concerned, immediately, when the report came back with a laundry list of fixes. But, later, when Jon and I spoke on the phone, he put my mind thoroughly at ease! Telling me that the repairs portion of a report usually looks like that -- or WORSE, MUCH WORSE! -- and so we went over the things I might wanna mention and the things I might just want to have a go with on my own, and Jon was nothing but kind, patient, understanding, and educational! You can tell that he was a home builder before he was a home inspector! And that's such a great thing I'm wearing out the !!! key. I also had the privilege of talking to Jon's wife, Jennifer. She's the other half of Finest Home Inspection. She was insightful, informative, generous with her time, and genuinely sweet. If she's got room for a new BFF, I mean! ;D There's still work to be done, for sure, but after the prior owner makes the adjustments and changes necessary, I'm happily spending the -- and yes, get this! -- less than $100 to have Jon go out and reinspect! One thing I know for sure in this process is this... I've never been so happy to spend like $450 (and that's all in, inspection AND reinspection with a report that came in less than 24 hours!) in my life! As a newly minted person, on a new path, with a new adventure ahead, I'm really looking forward to picking Jon's brain about making changes to my new home. Jon's like one of those all purpose tools you pass up your wrench, your screw driver, your hammer for! He's the whole package, like one of the most valuable members of your team. I promise if you trust him, you won't go wrong! =D

We used Finest Home Inspection for our recent home purchase in Champaign, Illinois and they were…read moregreat. Professional, thorough, competent and knowledgeable. Jon contacted us quickly to go over our inspection report and the inspection report told us so much more than just what needed to be repaired. We could not be happier with Finest Home Inspection and would recommend them to anyone who needs a home inspection done now and in the future!

They came promptly. They messaged a picture of the repairman in advance. He identified the problem…read moreand removed the bird nest blockage from my tankless hot water on demand exhaust vent. The cost was reasonable and the whole experience was a great relief. He stayed to make sure we had hot water!!!

I was able to get a same day (in fact within a few hours of my calling) appointment for ac repair…read more I like that I received a text and picture of the repairman when he was on his way. He was very polite and friendly. He seemed thorough in checking things out and doing repairs. My ac was running in no time. Payment process was simple and the email received of all he had done was a plus. I highly recommend Aire Serve!

We were extremely pleased with the positive and cheerful attitude of the crew members who moved us…read more The crew arrived right on time, working efficiently and carefully. All our items arrived intact and were placed exactly as we requested. The care with which the move was carried out was definitely worth the reasonable charge.

These guys did a wonderful job moving the fixtures of my record store…read more There estimate was right on and did not go over. It was an all day job and not an easy one but they were cheerful and hard working. I would highly recommend these guys because they are professionals and honest and hard working. Everything went smoothly and there were no surprises.