The problem when shopping for cabinets and tiles for home remodeling, is that there's such a wide spectrum of places to choose, with often many having the same or similar items (some I imagine are all white label / private labeled from generic goods coming from the same manufacturer in China) at around the same prices, give or take a few cents or dollars.
Make sure you look at your "all-in" costs of whether it includes delivery. If there's any upcharges based on geography (or if you live above a 1st floor residence). Does it include installation. Do they only accept cash, or can you pay with a credit card (a huge benefit for some to defer payment and earn bonus points). Is there a cash discount. Is there a discount for tying different purchases together as one big buy?
It's always something shoppers are paranoid about when going to places that are not structured like Home Depot or Lowes. Usually, when encountering Asian, Latin and Middle Eastern vendors, it feels like prices are negotiable, and they often are. So, you always have the seeds of doubt on whether you got a good deal, the best deal or over-charged. You'll drive yourself crazy trying to optimize the pennies and even dollars. That's where you have to do your own research, and also figure out what your budget is. Also, it doesn't hurt to ask negotiation themed questions, the worst they can say is "no"
So, the other aspect, a sometimes overlooked x-factor, is the integrity of the company and vibe you get from the staff on whether they'll provide you with good solid customer service. Too often, people will tell you what you want to hear and even stretch the truth to you in the name of the sale, but once they have your money, the relationship can quickly turn adversarial if you encounter any problems with the product or service. Use your gut intuition. First off, if you feel the least bit comfortable with the staff, and that's when they should be at their best, trying to earn the business and close the sale, then you know it's going to be downhill from there if you commit and encounter any issues.
I'll say this, the guy here, ANDREW was very welcoming, friendly and polite as well as helpful.
I'd have to rank him high on his disposition and presentation, as well as lacking any hard core sales tactics to try to coerce a sale with any high pressure.
For that reason, I'd say visit Cabinet King and talk to Andrew, you'll get instilled with confidence and a good sense of endurance of customer care. read more