4 stars for their price (great price for LA area, unless you go OC), cabinet selections. 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location. read more

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Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets as well as one of the largest countertop selection I've seen. Their showroom is very organized. read more

Jay was amazing and pricing was incredible. Highly recommend this place. Can't wait to see how our new faucets and sinks are going to look on our new restrooms. And kitchen read more

Great customer service and had what I wanted for pick up same day! Definitely recommend!!

Terrible experience. They made me pay full price for a part I received damaged out of the box, and for a paint touch-up marker for cabinets I received damaged, after spending over $3,000. Poor customer service overall. read more

Edward is amazing. Super knowledgeable, friendly, can't beat the prices! Definitely recommend!

Amazing service by Carolyn. She helped me pick out my vanity and hallway cabinet and helped design everything. Super easy extremely great prices. Excited for my new bathrooms. Thank you!! read more

LX Building Materials - Kitchen & Bath Near Me - South El Monte, California

Great customers service and they guide you through the whole process to make it easy! Plenty of stock and same day pick up~ Ask for Edward

Jay and Doris were wonderful to work with. We are completely satisfied by the excellent service and quality of cabinets and installation. Jay was very helpful and patient with all the changes we kept making. BEST prices anywhere, we had multiple estimates and LX beat their prices. I highly recommend this place and will continue to use them for remodeling needs. Thank you Jay and Doris. read more

Great customer service and knowledgeable staff. They really helped us with our project.

Excellent experience. I purchased a quartz vanity top and sink. Definitely the best price and largest selection around, much better than the well known Builder's Surplus in Anaheim. Edward was extremely helpful and patient. Making a decision is never easy and he gave me all the time in the world. Two things to know: there is a 3% added charge for credit card use, and the 48 inch vanity tops really measure 49- which is what you need if you have a 48 inch vanity. Highly recommend this business. read more

great and patient customer service by Doris. the prices and materials are by far the best.

Best prices in town, highly recommend. They have a lot of options and styles to choose from. read more

LX Building Materials - Great prices, my go to place - Kitchen & Bath Near Me - South El Monte, California

Unfortunately bad customer service. Walked into the office had three employees make eye contact with us and not even one of them asked us if we needed help. No communication at all. We decided to walk out and they probably didn't even notice us leave either. If you are not able to treat your customer with respect from the beginning then you can't trust their business at all, it's unfortunate. read more

We had a great shopping experience at LX. The staff is welcoming and the showroom well arranged and comfortable to stroll through. Jay and Edward were both very responsive to our questions. It took us 3 or 4 visits to decide to purchase two vanities and they were very patient with us each time we showed up, reminding us, "we're here to help". True to their word, Jay, Edward and everyone else we spoke with was indeed helpful and pleasant. The vanities are made of high quality wood, the craftsmanship is excellent. The vanity tops and sinks are also very high quality. Prices are quite reasonable. One top and sink was not in stock, we paid in advance (our choice, not necessary). Their estimate of the arrival time was accurate, my patience wore thin, but every time I called to ask if it was in yet, they were never bothered by me. Again reminding me, "we're here to help." By the way, the vanities look great, we're very pleased with them. read more

My neighbors suggested this place after having used them for their remodel bc of their very reasonable pricing and im very glad they did bc i was pretty impressed with the quality of their floor models and excellent customer service. They were quick to approach me and make ordering easy. Also excellent selection. Im very indecisive but was able to quickly find exactly what i was looking for read more

Remodeling my home and I needed some vanities and countertops and this store was recommended to me by a friend, I visited their shop and loved their displays! Their prices were so good aswell compared to other spots, and they had some items that I did not find elsewhere so that was fantastic! Would definitely make this store my primary location for all home needs! read more

This place is horrible! Very misleading. Provides you a quote and charges you a different price. Doesn't provided your order on time and lack communication. Beware! read more

very beautiful mirror looks good and good service. I approve of it. super nice and good slay read more

Good business!! I will buy with this store again. All the item is good quality!! Affordable price for the quality read more

I would give a 0 starts if I could. This place is the worse. The sales reps are very dishonest and doesn't take their customer request seriously at all. I came to ask for a quote for a vanity and the sales rep a young girl I won't say her name gave me all the pricing. I even wrote it down, after it was time for me to come the next week and buy it, she started telling me all this extra fees I had to pay and that she gave me the wrong price for a gray color I picked. We went back and forth about the pricing because it was $400 over what she quoted me, and at the end she still wouldn't honor the price she quoted me, and kept acting like an smart ass this girl. I totally hate dishonest business sales rep. This company has huge potential to lose more clients than earning clients business and trust with all this terrible employees not providing the adequate service to customers. So disappointed. read more

Nope nope nope‼ Traveled from my town to their's (south El Monte) 23 miles apart burning expensive gas to get there to be disrespected. I approached a guy typing on a laptop and asked for assistance. He deferred me to a very disrespectful pimpled faced girl that wouldn't look up and was very dismissive. We looked around the small showroom and was interested in some product. I asked if she had a price list she could print. She indicated that she couldn't print the list because her boss said so. Prior to she wrote down the prices my eyes could not read. I called her out for her lack of customer service and dismissive attitude (Seriously). We left and went directly across the street and was met with respect. This area of El Monte has multiple businesses selling the same products. My dollars will go where I'm appreciated. read more

Great selection of kitchen cabinet and vanity colors, vinyl flooring, and quartz countertops! Kind and helpful staff and fast lead times!

The price is really good. However, you get what you pay for. 1. All the mirrors are 30 inches high. They don't mark it on the tags. 2. Let them know you want to cancel the order instead of rushing. The order will be ready in minutes even it's a special order. read more

LX Building Materials - Price - Kitchen & Bath Near Me - South El Monte, California

Great place for your Stone needs! Rosalia was amazing in giving me all the information and sending pictures before I made the 1 1/2 hr drive. Marlene was laso great she helped with all the details and questions on our purchase! Definitely coming back and recommending! read more

LX Building Materials - Stone we looked at - Kitchen & Bath Near Me - South El Monte, California

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One of the worst places I've had the displeasure of coming to. The costumer service is ABSOLUTELY awful. They refuse to acknowledge you as you walk in, or when you walk by their desks. I tried to give them the benefit of the doubt and write my first bad experience off-- which in hindsight was dumb of me to do. There was one other family in there while I was there, and yet, they still couldn't find the time to talk to me. Them completely ignoring me happened not once, not twice, BUT THREE separate times. After my third and final attempt visiting this location and TRYING to get any type of service from this business, I stopped coming here to look for countertops. Thankfully, they didn't have the countertop in stock that I had originally came here for. Went somewhere else and found out the reason why the countertops here are SO much cheaper at this location is because it's comprised of cheaper material, which after reading several reviews on yelp, will turn yellow on you. And they will not refund you any money or compensation for their cheap products. If you want to be ignored, definitely come here!! I'll make sure NONE of my friends nor family nor neighbors ever shop or buy from here. If I could give a zero star review, I 100% would read more

Alex is incredible! He designed and priced out my kitchen in about an hour. He sat with us and talked us through each step. Not to mention, the prices are great! read more

My husband and I came to design our bathroom. Carla helped us and made the process a lot easier. Keep in mind neither my husband or I have a clue about remodeling and we were in and out with in an hour. Thanks for amazing service. read more

This place is a waste of time. I first saw they're listings on offer up and they have offer 20 listings. They told me to come to the show room so I went. Only to find that they had only SIX styles for bath cabinets. And the staff was very rude. I do not recommend purchasing here read more

Great quality materials and great pricing! One stop shop for all remodel needs. Great customer service

Large selection and a friendly staff (knowledgeable too!) makes for a quality store. You should give them a look.

Eva was super helpful in drawing up a kitchen layout for my project. She was efficient, listened to my needs and was able to come up with what worked best with the shape of my kitchen. I was impressed by her ability to work with the space as well as her customer service. There's quite a few options in the area, so this place is definitely a top contender ! read more

Incredible experience! If you are a contractor they offer great service and prices. Ellena is top notch and will help you take care of your client's project! read more

Best customer service and reasonable prices, good locations easy to find. Kris Hasan Costillo is very helpful. Always wanted to come back to do more business with this stores. read more

Very good quality and amazing customer service! Their products are the best of the best! read more

LX Building Materials - Kitchen & Bath Near Me - South El Monte, California

Purchased a floating vanity and LED mirror for my master bedroom remodel. Everything turned out perfect. My order was ready on time and I received assistance loading my truck. My contractor did the install and I have received so many compliments. You won't find a better price with good customer service. I'm returning to purchase my kitchen cabinets. read more

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I Wish I could give this rating less than 1 star. To say that working with this company was devastating and exhausting would be an understatement. Prices appear to be great until you get the actual product. I redid my entire kitchen and purchased the quartz countertops here, biggest mistake of my remodel. Less then 30 days into the installation the quartz had horrible stains. I contacted Eva the rep that assisted me and I advise the material had horrible staining. Mind you I've remolded 2 of my prior homes, and never seen nor experienced anything like this. Her simple answer was "you did not discuss how you would be using your kitchen". Excuse me, kitchens are used on a daily basis what else is there to consider. They do not stand by their product as they "do not manufacturer it"... If you can't stand by a product you should not be selling it. Well, She eventually agreed to replace it if I paid a new installation fee. Keep in mind that the quartz was purchased about 30 days prior. I agreed because the stains were driving me wild. I even ended up up selling myself and asked for her best product, and agreed to cover the difference in material cost and additional fee for installation however Eva could not guarantee that there would be no staining in the future. The day that installation was supposed to happen the installer advised that he would ruin my backsplash. At that point I was livid, the tile backsplash and installation of my Herringbone tile was way more to redo then the cost of the quartz. I had to say no. The installer even admitted that he'd never seen staining like this and this early into installation. That the product must have been "defective". I called Eva and explained that it was not fair for me to have to pay and additional cost for installation of her quartz and have to pay Entirely new cost for installation of my tile backsplash she offered to compensate me an insulting $100 if I kept my countertop. This was absolutely insulting, I'm taking this $100 as their attempt to keep me from spreading the word on the faulty product this company sells and will not stand by. Please do your research and purchase elsewhere. You may initially save a few dollars but you will absolutely pay more in the long run. DO NOT BUSINESS WITH THIS CHEAP COMPANY!! read more

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Very good service and price is great. We are very happy and feel satisfied with our purchase. We highly recommend this place.

Good quality items with good price. The sales reps are always very helpful. Had came back several times!

After shopping for our new kitchen countertop, we stumbled across kitchen and bath direct USA. Although the selection of quartz and marble is limited, if you're looking for simple but elegant, I suggest you check out kitchen and bath direct. The price is very reasonable compared to other dealers. I highly recommend the friendly staff and ease of doing business. read more