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Cache Valley Medical Group

5.0 (1 review)
Closed • Closed

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11 years ago

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Alpine Orthopaedic Specialists - Cool view of the mtn right out the window

Alpine Orthopaedic Specialists

3.0(2 reviews)
0.1 mi

I probably should not be reviewing this practice. They told me that I was the first person in the…read morehistory of their practice that could not input all of their medical data, prescriptions, surgeries, history, family history, etc with 100% accuracy on the tablet. I have been to many medical facilities in the past three years and it is the first time I was asked to be the medical records clerk for myself. I use a smart phone and a laptop, but not a tablet. My husband tried to help but we could not get the correct info input. Everywhere else, someone took my info and they input it into the system that they know well and were trained on. I am to get an injection in my neck. When I expressed my apprehension to get the procedure when my medical information was incomplete, I was told to "Take it or leave it". "The info does not matter anyway." Gives them an out if there is a problem, right? It was my responsibility to get all relevant information into their system, not them. I am all for progress but when it comes to medical issues, their data collection needs to be user friendly. They have to know that patient inputted data has to be at high risk of being inaccurate. Apparently they do not care about accuracy. How does that impact care at this facility?

Greg is the best. I hurt my knee and the PA said I wouldn't be able to do anything for 6-8 weeks. I…read morequestioned again, he said only household activities. Then I went to PT and Greg got me straightened around and doing all kinds of things, biking 100+ miles a week and doing incremental drills and exercises. Step by step week by week things are getting better. Greg is patient but not afraid to have me try the next drill and will either recommend I go for it or hold off another week. And while I still can't run, I know exactly which hurdles I still have to get over and am excited to get back to full health!

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Alpine Orthopaedic Specialists - Great exercise equipment!

Great exercise equipment!

Alpine Orthopaedic Specialists

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Living Tree Medical Group

Living Tree Medical Group

1.0(1 review)
1.0 mi

I went in because of a broken foot. Dr. Drew was nice to work with, and they x-rayed my foot and…read moredetermined it was broken. The problem came when they provided me with a boot to wear. It was oversized and loose on my foot. In order to help me, it had to be snug without being painful. They also asked me my height, 5 feet 9 inches. They gave me crutches, which at their smallest setting, were for someone 6 feet tall. They told me both were what I needed, so I accepted them, trusting them. Later, I was contacted by Living Tree Medical, and they told me I had to pay for the boot and crutches because insurance wouldn't cover them. I paid them $73.00 over the phone. The next day, I went to Alpine Orthepedics, where they told me to go, and they gave me another boot. This one fit and provided me with the structure to hold my foot in place while it healed. I contacted Living Tree, even went back into the office, but they would not take their oversized boot back. I had worn it, loosely, for all of one day, but they said they wouldn't take it back, regardless of the fact it was the wrong boot to give me in the first place. The doctors at Alpine thought it was ridiculous to have given me that boot. In the end, I paid Alpine for the correct boot, essentially paying twice for a boot that would work properly. Now the kicker. I received a bill recently for $73.00. I called today about the bill. They (Livingtree) told me it was for the boot and crutches. I told them I had already paid for the boot and crutches. They had called and had me pay over the phone. She told me that I had indeed paid them that day over the phone, but that the money had been applied to a bill I owed them earlier. I was told specifically that the payment I made was for the boot and crutches. Now they want me to pay again!! Essentially, a third time. Sorry, but this won't do!!

From the owner: At Living Tree Medical Group in Logan, Utah, we care for you like family. Our experienced doctors…read moreprovide everything from routine checkups and preventive care to urgent care for minor injuries and illnesses. With same-day appointments and walk-in availability, we make it easy to get the care you need without the long wait. As a trusted family doctor and primary care clinic in Logan, we’re dedicated to helping our Cache Valley community stay healthy with friendly, personalized care for every stage of life.

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Living Tree Medical Group
Living Tree Medical Group
Living Tree Medical Group

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Cache Valley Medical Group - physicians - Updated June 2026

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