The Doctors are Aok i can neverget an app. the front staff some days great most days not so greatread more

Dr. Mutch and Dr Helen is always nice. But the front desk Sandy is so bitchy. Not accommodating…read more Why work at the front desk if you don't even smile for a simple inquiry and asking help what to do next? Sandy should find a better job fitting for her or be better on your customer service. Not all people are well knowledge on the process at your office. I do saw her smile at white people do. I don't wanna raise racist card here but am brown. So when I saw her accommodating to white people it made me feel like she's being racist.

Doc Gus botched my sons circumcision. This lead to having to have my month old baby go under and…read morehave surgery to fix his penis. It was completely screwed up, and looked like it would exploded. We had multiple emergency appointments and ultimately surgery. On top of this, when we had our appointment for the botched circ, we told them we didnt want to be in the room and the nurse helper woman still tried to make me help with pre procedure things. She also trapped my husband in there for the procedure. The whole thing was a horrible experience and they didnt even do it right. Don't take your kids there unless you want a big disaster to be their first experience with doctors.

From the owner: dGreat Lakes Family Care, located in Cadillac, Mich., provides health care services to its…read moreresidents. Its specialties include family practice, internal medicine and pediatrics. The services provided by the organization include radiology, case management, vaccinations, employment physicals, and vision and alcohol testing. The organization s services also include X-ray, and osteoporosis treatment and prevention. In addition, it offers a wide range of services, such as cardiopulmonary resuscitation, and health education and training. Great Lakes Family Care undertakes a variety of screening programs that include cholesterol, glucose, hypertension, men's health, osteoporosis and stroke. It accepts health and insurance plans from BlueShield of Michigan, Medicaid, Medicare and preferred choice providers.

My husband went in to be seen by Dr diener instead of helping him get on insurance as promised they…read moregave a bill close to thousand dollars. The doctor barely examined him as if he's scared to look or touch a male patient didn't refer him to a urologist only suggest it. We stated our concern was cancer we didn't get taken seriously he ordered blood test we asked for a cancer screening to be included that didn't happen I talked to office manager he was highly unhelpful now a year later guess what a office who has brains unlike this one found cancer in him. Good luck trusting your health to these people my husband had a notable tumor you could see and feel at the time too. Oh after my call they still only cared about money and covering there ass. My husband's blood is on there hands

I wasn't feeling well and could not find anyone to see in my area while staying in West Branch. A…read morefriend suggested East Bay Medical Center. I got in the same day and saw nurse practitioner Suzanne Blanchard. She was a god send, providing the advice and medication that I needed. She was very professional, a good listener and clearly understood what the next step was. No appointments are necessary on Fridays.

Just had the rudest interaction with a patient 'advocate' at this office. (Beth) She was short,…read morerude, and impatient. I cannot remember the last time I've been spoken to in such a rude manner. Switching doctors immediately.

This is no longer a "family" practice, rather than another business hungry provider. After 5 days…read moreof asking a question about a medication refill and being completely ignored, I finally received a "no" with an extremely passive aggressive and degrading phone conversation with a medical assistant. I have had multiple occasions of passive aggressive communication or no communication at all with this provider. After struggling with light-headedness and migraines for a week, I went in for a 5 minute conversation with no tests or solutions. The doctor insisted it was a "hangover" when I've never really drank alcohol in my life. I wasn't informed on my insurance coverage change, and this 5 minute conversation was $60. I had an odd physical injury being hit with a golfball, and I could hear nurses speaking about my situation and laughing outside the room. Made me feel bad and uncomfortable for asking for a female doctor for my first Pap smear. I schedule visits only to be seen weeks later, and never with my primary doctor. My entire family, friends, and co workers have all switched from this provider as these experiences are widespread. This practice has turned into a money-focused business. There is no family-feel when receiving care.

I love seeing Krystal Auernhamer at this office. The wait is never long and the staff are always…read morefriendly! Whenever I have a health issue, which is quite often in my case, it is addressed right away! I have found a doctor I plan to stay with as long as possible. We have a great relationship and it helps to be able to have open discussions about my health care!

From the owner: Partners in Health is a multi-provider Patient Centered Medical Home specializing in Preventative…read moreand Wellness Medicine. If you are seeking a female provider in Traverse City, Partners in Health is the right place! Angela Pohl, DO is our Internal Medicine doc, and we have two PA's focusing on Family Medicine, Christy Alexander, PA-C and Kirsten Crosby, PA-C. Our newest provider Krystal Auernhamer, PA-C started in January 2018. Krystal is also a Family Medicine practitioner with a strong focus on Diabetes. We are currently accepting new patients and participate with most payers.

Every year I go to their office for my physical that is supposed to not have a copay, I always…read moreinform the staff and the doctor that I am there for a physical only and they still charge me a copay. Trying to work with billing is pointless, I will be taking my family to a new practice.

We have been patients of Dr Frye for many years and have always found he and his staff to be…read moreexcellent. We now are forced to change due to insurance changes..will miss them.

We are so happy to have moved north and found a great primary care! The facility has a lab, xray,…read moredental and pharmacy! We love our provider and the staff. Within the first week of becoming a patient, we used the xray, lab and pharmacy. This is super convenient. The ONLY reason we gave them a 4 was because the Patient Portal is kind of clunky.

Terrible staff, especially the receptionists! The first people you speak to when you enter this…read morefacility are the very worst! They are rude, they speak over you, they treat you like less than human beings. It only gets worse from there! Avoid this place unless there is absolutely no other option. I would literally drive a hundred miles out of my way to not have to go there again. I wish I could give ZERO stars because that is what I think of the unacceptable behavior that I fell prey to! Don't even get me started on the disaster that is their facility, the wait times or the quality of care.