Request Jamie, he is top of the line service. Whatever you need, he will get your car serviced and…read moreout of the garage in no time. By far, his quality customer service is excellent! If you have questions, his years of expertise and knowledge about your model and make will be rewarded. Hands down I have enjoyed all of my experiences at Hendrick Chrysler Keep FIAT every time (at least 10x visits) and highly recommend taking your trusted vehicle to best in town! They also have competitive and affordable rates for everyone.

This service department is literally why I support manufacturer direct to consumer... $250…read morediagnostic fee for apparently nothing. A visit or so ago was going to be almost $250 dollars to replace a dang fuse... This is also why I will never buy another Jeep again, and I have been buying jeeps for years. Granted the desk folks are always nice, but that's about the end of the discussion.... Oh, need I forget $2100 for tires...

Rafael at Hendrick CDJR Wilmington went above and beyond--replaced both batteries under warranty…read moreand even arranged delivery back to our rental 33 miles away. Truly exceptional service!

Good experience buying a 2021 GMC Sierra. Salesman was Chris Noyes, he did a great job. 100%…read moresatisfied.

I had a fantastic experience working with Marquis! Buying a car can be stressful, but he made the…read moreentire process smooth, straightforward, and pressure-free. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed. Marquis genuinely listened to what I was looking for and helped me find the right vehicle instead of trying to sell me something I didn't need. His professionalism, honesty, and great attitude made all the difference. If you're looking for a car salesman who truly cares about his customers, I highly recommend asking for Marquis. Thanks again for making this such an easy and enjoyable experience!

My boyfriend and I were looking at a used Prius at this location and were NOT happy with the…read moreexperience. The salesperson was very nice and pleasant but we could tell that he was somewhat new in the position and couldn't give as much information about the history of the care as we'd like. Perhaps the MOST disappointing part of the visit was the supervisor. He was sent over to us after we were concerned with the tightness of the steering wheel (we were told that's how new steering wheels work and you had to "break them in"--fun fact, not how steering wheels work. The supervisor dismissed our concerns and essentially said that he would sell the car to someone either way so we could either take it or leave it. My boyfriend works on cars and was patronized when he explained why a tight and just replaced steering wheel is concerning. We were very disappointed by this encounter. It is very bad business and ethically problematic when a dealership is not transparent or open to essential questions about the stability and integrity of power steering.

I went to the dealership because my sister has purchased from here and had a great experience. I…read morewas looking for a used car and was not in a hurry, but I found my car that day!! We worked with Rumor Campbell, who was wonderful to work with! He's calm and applies no pressure. They should lose a star because finalizing the paperwork is always so stupidly slow! It's not just this dealer - it's always so slow. The guy we worked with was great, though.

Reach to your customer, even if you don't or can't find them a vehicle. Poor customer service…read moreleads to no money. When the sales manager call he tries to push a vehicle that we did not want or the specific vehicle we wanted. We drove an hour away to get the vehicle we wanted. Still from a hendrick dealership one that was willing to work with us.

I coordinated a service and maintenance appointment for my sons vehicle. I made the appointment…read moreonline through the Toyota app. We arrived in the service bay at the time of our appointment and Austin checked us in. After a short conversation we left our vehicle and went to lunch. I received texts, emails, and a phone call about the inspection with recommendations on what should be done. Most of the items on the list actually needed servicing and maintenance. One thing that stood out was the tires. The set of tires on the vehicle are high mileage tires that are not near the rating. They kept texting and making sure I didn't want new tires. Other than the back and forth about tires, everything went well and the price range was right around what I expected. This is the dealership where we purchased the vehicle new in 2012. Between here and Jacksonville Toyota all the vehicle maintenance history can be retrieved if needed. I would recommend this dealership for vehicle maintenance and service.

Very disappointed. had 60k done in Greensboro Toyota and brought vehicle to Hendrick Toyota odf…read moreWilmington for the first time for an oil change, tire rotation and check bluetooth phone. They charged me for looking at the bluetooth and did not find anything wrong. Also replaced cabin filter and air filter front and rear brakes and battery. I checked the brakes and they had plenty of pad left and battery was fine. Left with a $1800 BILL.

Happy to report the following. A friend Drea next door business recommended this place. I called…read morespoke to Ashley very friendly very informative and superb customer service. I even asked her husband Steve Warren an automotive question, he did not hesitate to answer and offered to look into my possible issues. I had both vehicles service and I'm even bringing one again to change tires...its time. But wait thats not all....they do tire alignments here too booya. I don't think I've ever done a tire alignment on my Tacoma 2015. Soldiers, may be you were a MEPS waiver understand you have to plan ahead. You may have to wait a little. In closing, this has become my goto mechanic/tire shop and I highly recommend it. Thank You. For your haircut needs come see us @ My Barber 5953 Yadkind Rd. Guess what? Cheaper than posr

They wanted to charge labor al.ost what I am financing the transmission for??? I am financing a…read moretransmission for 1900 dollars. To have it installed shouldn't cost almost what I am paying to purchase the part.

The finance manager Eden was amazing! Very transparent and honest about everything thank youread more

Getting your oil changed is a very slow and agonizing experience!!! I purchased the service plan…read moreand don't have the option of dropping it off. They are always too busy and too slow!!!! BEWARE

Dylan was super awesome and super responsive the entire process and made everything super easy. I…read morereally appreciate this mechanic shop.

The work that was done on my vehicle was good. The overall customer support and experience was…read morehorrible. I received calls saying my vehicle would be ready on a certain day and when I arrived to pick up my vehicle it wasn't ready. This happened twice and it was very frustrating. They had my vehicle for over a month.