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    Cadman Karen A, MD

    4.0 (12 reviews)

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    Clancy Medical Group - Experienced Husband-Wife team treating patients​ for over 6 years together

    Clancy Medical Group

    3.4(51 reviews)
    1.6 mi

    Very good medical center where I went to interpret a few days ago. As others have noted, they run…read morethe office very efficiently. The nurse that helped the person I was interpreting for was super funny while being professional. The young doctor was very nice to work with. The office is very clean and climatized and there is plenty of parking outside.

    I rarely write negative reviews, but after repeated experiences with Dr. John Clancy, I feel…read moreobligated to share what happened, particularly because elderly patients and patients who are not fluent in English deserve to be treated with dignity and respect. My 74-year-old mother recently moved from Canada to San Diego, and we have been rebuilding her medical care here from scratch. English is not her first language, and I routinely accompany her to appointments to make sure she understands her medical care and can communicate her concerns properly. We have seen Dr. Clancy multiple times, so this review is not based on one unpleasant encounter. Unfortunately, we have repeatedly experienced the same dismissive and unwelcoming behavior. Our appointments have felt extremely rushed, often lasting only approximately 5-10 minutes. When we ask questions, we have experienced sighing, visible frustration, eye-rolling, and responses that made both my mother and me feel as though we were an inconvenience rather than patients seeking medical care. Today's appointment crossed a line for me. My mother was trying her best to explain an issue concerning her daily blood-pressure medication. During the conversation, Dr. Clancy rolled his eyes, removed his glasses, looked directly at me and, referring to my mother's English, said words to the effect of: "When she speaks English, it makes me frustrated and I don't understand." I found this extraordinarily disrespectful and humiliating. A 74-year-old woman struggling to communicate in her second language should never be made to feel embarrassed for trying to explain a medical concern to her physician. There are professional and compassionate ways to handle a language barrier. Showing visible irritation toward an elderly patient is not one of them. What makes this more concerning is that today's experience was not isolated. We have left previous appointments feeling rushed, uncomfortable and unwelcome as well. Today simply reached the point where I could no longer remain silent. We will be finding my mother another primary-care physician. I also intend to formally report our experience through the appropriate channels because I believe elderly patients, immigrants, and people with limited English proficiency should be able to seek medical care without being made to feel ashamed or burdensome. I strongly encourage families, especially those caring for an elderly parent who may need additional patience or help communicating to consider our experience when deciding whether this practice is the right fit for them. Respect and compassion should be the absolute minimum a patient receives in a doctor's office.

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    Perlman Clinic - San Marcos

    Perlman Clinic - San Marcos

    4.6(92 reviews)
    3.7 mi

    Blood work, urine specimen. Shot. Dr Charles definitely goes…read morethe extra mile. I told him today that if he evet leaves, I will be very angry.

    1 Star -- Extremely Disappointing and Heartless Experience…read more My 90-year-old wheelchair-bound mother, my husband, and I have all been patients of Perlman Clinic. After what happened today, all three of us will be leaving the practice. I had an 11:00 AM appointment for my mother, but the office called and changed it to 10:40 AM, insisting she needed a 40-minute appointment. I explained that we did not need 40 minutes, but they insisted. Getting my 90-year-old mother out of the house is extremely difficult. I drove 30 minutes to pick her up, helped get her into the car, and then drove another 25 minutes to the clinic. Knowing I would be late, I called the office ahead of time to let them know. I arrived approximately 15 minutes late. My mother was still sitting in the car while I went inside to get help transferring her into a wheelchair. I explained the situation, that she was in pain and needed to see a doctor, and pleaded with them to please see her. They refused. What was most upsetting was the complete lack of compassion toward a 90-year-old, wheelchair-bound patient. The staff's response felt cold, dismissive, and aggressive. There was no attempt to accommodate the situation or show understanding of what it took to get my elderly mother to that appointment. My mother had been a patient of the medical practice Perlman took over for approximately 50 years. After decades as a patient, this is how she was treated. This is also not my first frustrating experience. I have personally waited 20-30 minutes beyond my scheduled appointment time at this practice, yet there was no flexibility when an elderly patient arrived 15 minutes late after her appointment had been changed by the office. I have also been disappointed by what I perceive as a lack of continuity and experience among some of the providers I've encountered, as well as frequent referrals to outside specialists rather than having concerns addressed directly. The front-office experience has been particularly disappointing. I have witnessed behavior that I consider unprofessional, including staff chatting about personal matters in the waiting area. Two employees, Gavin and Cezon, were particularly rude and aggressive during today's interaction. Healthcare should involve more than policies and appointment times. It should involve compassion, especially when dealing with elderly and vulnerable patients. Perlman Clinic failed my mother today. After this experience, I no longer have confidence in this practice. All three of us will be finding healthcare elsewhere.

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    Cadman Karen A, MD - internalmed - Updated September 2026

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