*****THIS IS A LONG READ*****…read more This was my first time staying at this hotel, and I must say, my check-in experience was horrible! This is my birthday weekend, so I came alone for a little R&R and self-care. I did not expect to be treated as horribly as I was! I arrived about 3:30 and went to the kiosk for express check-in, only to realize I had left my wallet in my car. I went over to the bell hop desk, where I was nicely greeted by Mario, to ask if I could leave my belongings there while I went to retrieve my wallet. Mario explained to me that he could hold my things, but had to grab a cart for them and give me a ticket as standard protocol. While I waited for him to return, the most RUDE, NASTY, ARROGANT, IMPOLITE, IGNORANT male comes to me yelling, "MA'AM YOU CAN'T LEAVE YOUR STUFF HERE!" I told him to calm down and stop talking to me like that! I then tried explaining the situation to him, and what Mario told me, but before I could finish, he cut me off and yells... "Well he's new! That's why he told you to leave your stuff here! I'M THE BELL CAPTAIN! HE SHOULD'VE CAME AND GOT ME! YOU CAN'T JUST LEAVE YOUR STUFF HERE, YOU NEED A TICKET!" I asked him why he was yelling! There was no need for that, especially if I'm not speaking to him that way! He replies while flailing his arms around, "OH HERE WE GO! HERRRRRE WE GO!" I tried again to explain that Mario had already told me that, but Mr. "Bell Captain" who I later found out name is Saleem, was so bent on letting me know his position that he couldn't even hear what I was saying. Mario then comes back with the cart, and he proceeds to yell at Mario! "DON'T EVER DO THAT AGAIN! WHO AM I??? WHO AM I ??" Mario and another Bellman quietly says, "Bell Captain." He then says, "YEAH SO THAT'S WHY Y'ALL CHECK WITH ME FIRST!" I stepped in and told him that if he's a real leader, he doesn't have to blast who he is, (not to mention it was on his name tag) and he should not be embarrassing his employees publicly. He could have talked to him in the back and let him know what he did wrong. I didn't need to see that! I also told him, I'm not sure if he's having a bad day, but there was no reason for him to behave this way! He starts yelling...again...."I'M GREAT! ALL MY BILLS ARE PAID! I GOT MONEY IN THE BANK! I'M GOOD!" I don't understand what that had to do with anything but whatever. He then went back to yelling about him being the Bell Captain and what the protocol was for me leaving my stuff there. CLEARLY he missed that Mario did the right thing from the beginning! Mr. Bell Captain just felt the need to power trip in that moment for whatever reason. I told him he needed to listen and not interrupt when someone is speaking because he would have known that it was handled correctly! He put his hand up and says, I'M NOT TALKING TO YOU!" I looked at Mario, thanked him for helping me and told him he did nothing wrong. This situation made me so angry that I burst into tears! To add insult to injury, after all the drama, I was waiting for over an hour to get my belongings because SOMEONE put the incorrect room number in the system. I found that out because I had to go back down to the lobby to see what was going on with my things. I was late for my dinner reservation, and my night was pretty much ruined. I couldn't fully enjoy my dinner the way I'd hoped to. I actually cried while at the restaurant because I was still so frustrated with how everything had gone. Not only did I come here to rest and relax, I came her to try and release some of my grief from the loss of my Baby Brother. Hopefully my spa experience will be much better. Shout out to "T" whom I believe was the Operations Manager. He helped me calm down and agreed to address Saleem and the issue. However, I wanted this situation to be documented. NOBODY should ever be able to get away with mistreating ANYONE no matter their position. I WILL be pursuing this further until I'm satisfied with the outcome.

This place is such a scam. My family and I were kind of forced to stay here due to a dance…read morecompetition in Harrahs ballrooms. 7 days is a long time to stay in a hotel/casino made for adults. Nickel and dimed the entire stay. Card was charged for over $500 for "resort fees" which we didn't even use because we were there for dancing not gambling and partying. Room was only cleaned once during our entire stay. Toilet was clogged. Room was OK. Common areas like the elevators were disgusting. Hand prints, garbage, etc in elevators. Starbucks is twice the amount of money than normal. Most places to eat are not healthy and you pay a premium price for French fries and a burger. Check in guy was nice. But there is a lot of miscommunication within team members at this place. Some say one thing, and others say the opposite.

The rooms are worse for wear but I really like the "Old Havana" shopping and restaurant pavilion…read more The atmosphere is well done and easily navigable without the hinterland location and over the top glitz at Borgata. Gambling isn't my thing but for a quick getaway featuring a nice meal and a quality show or two, the Trop still rates. Four solid stars.

Absolutely disgusting stairwells in the parking garage. Pools close at 6pm which is annoying when…read moretrying to fit it in after daytime activities. Rooms were clean but room service was not great, though i got a $50 food and beverage credit for the inconvenience. The number one issue I had with this hotel was accessibility and ADA compliance. We requested the havana tower, which is much closer to the parking garage. Instead we were given the chelsea tower clear on the opposite side of the hotel from the parking garage. As a result, my disabled partner and I had to carry our several bags 10 minutes one way to our rooms. There are parking spaces outside of chelsea but they are not owned by the hotel and rely on regular street parking prices. Parking is $15 every time you take the car out, they want you to stay in the hotel. If you never leave the hotel you'll only pay the $15. You can get a voucher from the casino for signing up for rewards that gives you free parking for one exit.

This casino is part of Caesar's and right next door. You can walk straight in from the boardwalk or…read morefrom the parking garage at Caesar's. It has a huge Sportsbook section with plenty of seats and huge screens. During regular hours there's a windows too to place sports bets. There's also a restaurant here as well. Mostly slot machines here too. Not many table games. It also connects to Balleys as well as Casesrs.

I feel the timing was off when I visited since it was smack dab in the middle of a snow storm that…read morekept everyone away from the board walk. I think during the summer this might be the place to be. The machines were on the older side and not typically the games I like to play. They have a bar and food down here and and on certain nights they have a dj with dance floor and a bull iykyk. Not many table games but they have a few select ones. And it was really dark and Erie but like I said most people were home because of the snow. I will give it another in the warmer months

This was my first time staying at the Oceans in Atlantic City and it did not disappoint. We spent…read moretwo nights here. There was plenty of stuff to do some of the highlights was the pool, the beach, the boardwalk and the casino. There is an insane amount of things to do and I think honestly every day you can experience something different. The carnival is cool and all the shops along the boardwalk. They have little trolleys to take you from each side of the boardwalks because you can definitely walk a lot throughout the day. It was a fun and exciting trip that I will almost remember. I recommend you being some water bottles in your luggage so you have them as the room is not stocked. All the gifts shops are a bit expensive. Also make sure you bring beach stuff if you do plan on going to the beach! Enjoy your trip.

As a Prime reward member for 3 consecutive years, I came with high expectations. Having spent…read moreconsiderable time in Monte Carlo's gaming salons and the premier resorts of Las Vegas, I understand what truly distinguishes luxury hospitality from merely expensive hospitality. The hotel itself is comfortable, well-appointed, and enjoyable. However, it falls well short of the level of refinement, anticipation, and impeccable service found at the finest properties, such as the Encore in Las Vegas. Luxury isn't about the décor alone--it's about making every guest feel valued through flawless execution. The greatest disappointment, however, has been the VIP Online Casino service. A VIP relationship should be built on responsiveness and professionalism. Instead, inquiries often go unanswered for days, creating an experience that feels inattentive and, frankly, inconsistent with the standards expected of a premium loyalty program. ( that's for you James M.) There is tremendous potential here, but premium status should deliver a premium experience--not just in name, but in every interaction. Until the service reflects that philosophy, this property will remain a step behind the world's truly exceptional casino resorts.

Esq and I have spent countless hours at the Golden Nugget and not because we are degenerate…read moregamblers, but because our boat was docked across the street at Farley State Marina for 7 years. Our marina community enjoyed the convenience of this hotel/casino. Pros: * Nice marina views from the Chart House. Solid happy hour. * Vic and Anthony's Steak House is always consistent. Order their burger! * Great people-watching at the outdoor H20 pool (6th floor) * Lillie's is one of the best Asian restaurants around! Open late on the weekends. * Renovations are underway. New carpets in the lobby and updated guest rooms/hallways. Nice! * The Deck Bar (outdoor bar) - the only non-private bar on the water in Atlantic City * Strong wi-fi in guest rooms Cons: * This is the SMOKIEST casino in Atlantic City. Your hair will reek. * In-room dining only available on Friday, Saturday, and Sunday. * Aged clientele (lots of seniors). * Barn-style guest room bathroom door that offers zero sound privacy. * The Deck Bar (yes, this is both a pro and con). The bands (and their music) are redundant year after year. You will not get lost in here. The casino floor is relatively small, but that's not necessarily a bad thing! The Golden Nugget will always hold a special place in our boater hearts.

Golden Nugget has free self parking!…read more Brought back great memories of my cousin's wedding celebration after party at the Rush Bar! Live music and drinks! Today just passed through to have dinner at the Chart House! Don't care for the smoke odor :( Enjoy the beautiful art installations and paintings!!

Bus trip to Altantic City Ceasar's Casino. Received a $15.00 voucher to play the slot machines…read more Alot of walking variety of restaurants and shops. You have Morton's steak house, Gordon Ramsey pub, Hell's kitchen, Starbucks, Nobu etc. Wide variety of slot machines, some of the machines have wireless charging. I like to watch the roulette table games. I am not much of a gambler but I did enjoy the casino.

Having to pay $95+ per person to use the pool as a hotel guest is despicable!! Extremely…read moredisappointed!!

Bally's was honestly beyond my expectations. We stayed in one of the renovated towers, and the room…read morewas very clean, comfortable, and much nicer than I expected. I'm usually very picky about hotels, but everything felt clean and well kept. The bathroom was especially nice--honestly nicer than my own bathroom. Everyone we dealt with was friendly and helpful. The location is also extremely convenient, with direct access to the boardwalk and so many restaurants and shops within a short walk. We were mainly there to eat out and go to a concert, and Bally's was perfect for that. Parking was paid using an honors system. We didn't have a ticket, you just tell the attendant how long you stayed. We did show an email we had of confirmation of our stay. Ten dollar parking! This was probably our third time staying in Atlantic City, and this was the nicest hotel experience we've had there. The price was reasonable too. We were very pleased and would definitely stay again. Five stars.

First off let me say that I was a Big fan of the Bally's Hotel and Casino…read more that said I did come here for over a year I was gambling at the Mohegan Sun Casino which is a much shorter ride for me. I decided to come to AC today on a Monday because the traffic wasn't bad at all. I first went to the Hard Rock Casino,which was very lively and had lot's of table games open, had a great meal and went to Bally's for old time sake. Wow very dreary and sad not many tables open at all. Not that many people there either. Hard Rock was Glitz and Glamor and Bally's was just sad... I'm saddened to say that I most likely will not be back therein the future. Unlike the Hard Rock Casino there was no fun vibes at all... and I really tried to love the place again..But sadly I can't :(

We stayed here and had a great experience. The rooms are very clean and have everything you need!…read moreWe enjoyed having so many restaurants available, although our group did not need the casino. The tough part of staying here is the place is HUGE--it takes quite a bit of walking to get from the parking garage to your room, to the restaurants, etc. We got used to it, but it is confusing to navigate--they do provide maps for this reason. Staff was friendly, and our room remained clean. They did charge a resort fee when we checked in, but this was quoted in the original price we booked online. So overall we felt it was a good deal to stay in a spot with very clean and nice rooms, although wouldn't stay here with a family as we didn't need the Casino and sacrificed convenience for the long walk to our rooms for this.

The former Trump Taj Mahal reborn as the Hard Rock. The overall vibe is Boomer Playground as the…read morereplacement hip crowd ventures out to catch their 1970's rock heroes in all their Tribute Band glory. The casino by AC standards is extremely well done with plenty of tables and slots to satiate even the most opinionated day tripper. Extra credit for a first class buffet. When these geriatric rockers finally shake off their mortal coils you can easily see the property reimagined as the Hard Rap Hotel and Casino. Five neon stars turned up to "11".