Sorry for the lengthy review, but I cannot say or share enough good things about Ken... quick to call back, professional, knowledgeable, willing to explain and share information, efficient and focused on getting the job done right. The PEX under our house came under attack from rodents, forcing us to turn off the water to our house. It was clear that DIY was beyond both my skills and desires, so I jumped online and called literally every number I could find. Ken was the only person who would come quickly; many gave a timeframe of a week (or more), never called back, or just told me NO. Ken arrived when he said he would, was courteous and gracious with explanations and sharing information, and got the job done quicker than I would have thought possible. Sadly, our lines were chewed through TWO MORE times over the stretch of 10 days across the Holidays. In each instance, Ken called me back quickly, came out when he said he would, and solved the issue faster than I would have estimated. Ken will always be my first call moving forward for any plumbing needs, and I will be sure to recommend Ken as often as possible. !! THANK YOU KEN !! read more

Multiple times Ken and his son have provided timely service, from unplugging drains to replacing water heater. Highly recommend for their timely response and positive results. read more

I woke up on a workday to a gurgling from the water heater closet. Steam and water spewing everywhere. I called Ken and he came with his son Trevor. They replaced my 20 year old water heater, and hauled the old one away in less than 3 hours. Super friendly - great service! read more

There are five star reviews and then there are glowing five star reviews. Caico's Plumbing falls in the latter. Literally within minutes of leaving a message on a weekend, Ken made arrangements to replace to broken water heater. Ken is professional, friendly and was able to install my fathers broken water heater quickly and efficiently. He also hauled away the old heater for a small free which made this business transaction even easier. I have no problem giving my full five star recommendation and will continue to call on Ken for all our plumbing needs. read more

Ken Caico is professional, caring and knowledgeable: an all-around great plumber. He replaced my water heater and constantly communicated with me during the process. He was kind and respectful! read more

Ken Caico was awesome! I had a broken pipe in my backyard. Water was gushing out everywhere.He was over here in no time. He had to leave to get the part but he was literally right back at my house. I had 2 leaks on 2 of my backyard faucets and he fixed them. He did all this in just barely over an hour. He knows what he's doing I could see. I will definitely be using him if I have any other plumbing issues. Yes I definitely recommend him!! He is a very nice man and he made sure he had his face mask on. Thank you Ken read more

I realized I haven't left a review for Ken for awhile even though he is always there when we need him. Ken is a great plumber, a very honest man, and a kind person. It's been years since the first time I needed Ken for a plumbing issue and I've never gone to anyone else since. Thanks Ken for all the help over the years including the water timer pipe leaks just the other day! Erica S. read more

I am so grateful to Ken. I called about a leak. He came out, found the leak and fixed it quickly and professionally. Impressive. I can highly recommend him. Leak is gone! Give him a call if you need plumbing work. read more

Ken was fantastic to work with! He came right up a few hours after I called him he gave me a quote for new hot water heater came up the next day to install it . He was very nice polite and did a great job . I definitely recommend him ! read more

Caico's Plumbing was fantastic, he returned my call promptly and helped me out when I had a leak under my house. I had called 2 other plumbers who either wanted to charge me to look at the problem or never returned my calls. I am a huge fan now of Caico;s and will only use Ron for all my plumbing needs in the future. If you have a need make just one call to Ron Caico. read more

Ever have one of those days when inanimate objects fight back? Well, Ken did at our old house installing a replacement tankless water heater outside and replacing the kitchen faucet. He found fittings that were different sizes, lengths of tubing were wrong and on top of that he sustained two bloody cuts on his fingers. But Ken pushed through, and finished the jobs with precision and professionalism, and a good sense of humor. It was a long day for Ken, lol. Everything he repaired now works perfectly! We will certainly call him again for our plumbing needs. We highly recommend Ken Caico Plumbing. read more

I found a moisture line along my home and needed someone to help. I found Ken on Yelp and am absolutely thrilled I called him. He came over and identified the issue quickly. He replaced my old water heater and solved our problems. Aside from being capable and efficient, he was kind and friendly. He even checked in later that evening to make sure everything was going well. We will be calling Ken again if needed! read more

I was in need of a plumber, so I picked the highest rated service on Yelp...apparently that was a mistake. I left 2 messages for Caico's plumbing (I gave the benefit of the doubt after my first call wasn't returned), never received a call back. Needless to say I went elsewhere, and will continue to do so from now on. read more

A fabulous plumber! Ken was flexible, friendly and professional. Clean, knowledgeable and very trustworthy. Thank you, Ken!

We were so lucky to find Ken, owner of Caico's Plumbing. Not only is he an excellent plumber he is very professional. He was able to take care of the job in a timely manner and leave us with smiles all around. We will call him again if we experience any more problems in this old house. We highly recommend Caico's Plumbing! read more

Amazing customer service and really helpful! Ken knows what he is doing and fast too! So reliable and handy for all things pluming! Would recommend Ken to everyone in need of a plummer! read more

I called Ken earlier this week about a problem with my electric water heater. I am not from the area and was finding it hard to find someone that I knew I could trust. Ken answered the phone at his son's baseball game and let me know he could swing by the very next day. He answered alot of my questions and did some troubleshooting over the phone so that I knew he would make the trek to Hopland with everything he would need (so not to take extra time searching for parts and charging me extra money). He showed up on time, did the work quick, and even answered some smaller plumbing questions I had about the house. He was thorough, friendly, and the price seemed right. He even followed up the next day to make certain everything was working. read more

Ken did a great job installing my new dishwasher. He is friendly and professional. I highly recommend him.

Just got ripped off by Ken. I have a place in Westport. I called him Anne discussed the scope of what I wanted done. He said he would be able to help me, but I would have to pay him $85.00 to look at and for him to give me a bid. I agreed to pay him the $85.00. He came over here on his way to Las Vegas. Spent a half hour talking to me about what I wanted done. He said he'd give me a bid when he got back from his trip. I thanked him, paid him the $85.00. He cashed the check right away. Today he sent me a message saying he cannot do the job, did not give me a bid as he said he would and told me to find someone else. Be careful with this smooth talker. Find someone else. Don't waste your time and money with him read more

I called at 7:30am on Tuesday about an issue with our hot water and Ken called me back by 8:30. He explained that he would not be able to get to me until Friday because of a few jobs and a family event on one day. He was very kind on the phone and gave me some information on how I can do a bit of trouble shooting on my own. He also gave me the number of another plumber in town that he said does good work and that he highly respects. I am hoping to get someone in sooner so will be looking elsewhere but was greatly impressed by the professionalism of this man. read more

Ken Caico was quick to call me back after my initial contact. He answered my many questions on the phone, and came when he said he would to install my new hot water heater. He was fast, courteous, and did a great job with the install. Thanks Ken! I'll definitely be calling you for my future plumbing needs! read more

Ken was quick to call back after I left my SOS message. It was very much appreciated as water was spewing from my laundry room wall! Ken talked me through the scenario and helped me triage the problem until he could get to us. Arrived on time and with a plan. Found him professional and very trustworthy. The issue was not easily solved and it brought me peace of mind that Ken was determined to find the root of the cause and not just put a band-aid on it. After returning with the heavy-duty artillery, we were back in business! Work is guaranteed for 30 days. Happy to know their is a honest, reliable, and all around good guy if we ever run into an issue in future. read more

Great reviews made us think we had found someone we could count on. After two phone calls and an email were not returned we gave up on this business. Disappointing because we were looking for a good plumber who was reliable. read more

Ken got here quickly, took care of the problem very quickly very friendly and professional. Would use him again in a heartbeat.

Ken was very helpful. When we had an emergency water leak, he was the first plumber who could come. Even though he couldn't come until the next morning, it was still much sooner than anyone else. He was very nice, professional, and did a good job replacing our water main. He gave us all our options and helped us to weigh the pros and cons of each option. I don't know a lot about plumbing but I believe his rates were very reasonable as well. Would use him again. read more