Fast, reasonable, professional and great communication They were very patient with my limited understanding of plumbing and explained very clearly what they were doing read more

Wiser came the same day I called to repair my water heater. They were quick and errand had the 3 parts on their truck to complete the repair properly. Their final price was reasonable. read more

Good service. Knowledgeable and reliable. They did several jobs for me. All completed efficiently and reasonably priced read more

Fantastic response time and great service. Ryan installed a Moen Flo Shut-off valve at a very reasonable price. I had actually incorrectly influenced placement of valve and came back to correct the installation and wouldn't accept further payment. This is the 2nd job they've done for me, and I highly recommend them. read more

Our hot water heater stopped working. I called American Plumbing to inquire about repairing the existing hot water heater or upgrading to a tankless water heater. Ryan called back within 30-minutes to talk about general pricing for a tankless water heater and electrical upgrades needed. They then offered to stop by my home within 30-minutes to investigate the issue with the existing water heater. Ryan and Kelly showed up promptly. They were friendly and professional. They went down and were able to easily identify the issue and provided a reasonable quote for repair. They had the parts on hand and were able to resolve the issue within about 10-minutes. Ryan and Kelly showed me the issue, while also giving me recommendations for other considerations with my system. They processed payment immediately following the work. This was a seamless process and I am please with this company. I will definitely work with them again! read more

Excellent service from Wiser Plumbing. They showed up and figured out the problem was a leaking garbage disposal. They installed a new garbage disposal and were done in a flash! Very reasonable rates, professional and pleasant! Call them! read more

We had family at our house on Cobb for wedding and our hot water heater would not stay lit. We called Wiser plumbing and they immediately came up diagnosed the problem. They ordered the part needed and got it faster than they even expected. When they got it, they dropped everything, got it installed within hours. Are you kidding me? Incredible! No hot water with extra family would have been a disaster. Thank-you. read more

I called them super late last night, as I was having a septic system back up issue. Kelly and his partner showed up early this morning and dug up the water lines and was able to snake out the clogged water lines. Looks like I'll need some other work done to my septic tank due to old age, however they fixed my issue and everything is back to normal, thanks for coming out and handling business read more

Wiser Plumbing - The Owner Kelly - Plumbing Near Me

UPDATE 3: 9/3/21 (After reading owner's response): Wow! What a lying @#$@$! Stay well clear of American Plumbing - you are warned. Kelly is an outright liar. First, I was not given 2 quotes, just the one quote, a flat rate of $330 with an option to camera for $130 which I did take. The "countless" bags of trash he supposedly moved were 3 small bags about 1 ft tall - see pic, that took him literally 5 seconds to move - I had moved 4 bigger ones and the pallets myself to clear their way and hadn't thought the small ones needed moving. Maybe he can't count past 2? I'm sorry it was such an effort for you. More outright lies re the neighbor who simply wanted to talk to ME - NOT HIM - about weeds that were actually on his property, and getting together to clear some weed debris that was in a dividing joint ditch - see pics - nothing to do w devaluing his property or that my property was a fire hazard, and nothing about any mess because there wasn't any. I mean, like a neighbor is going to approach a plumbing service for help with a property issue. What is Kelly on? And more lies re the smell of dope. Haha, I wish I had dope that smelled that strong it would overpower - like he claimed - supposedly a bathroom full of feces!! (The feces, though they stunk to high heaven, were actually just in a shower basin as you can see from the pics and the tissues were originally dammed against the door to keep the smell in and not to keep the feces from spilling out). And a grow room, drying room? He either hasn't a clue or is deliberately falsely trying to imply something illegal - I've seen grow rooms: they have semi-hard-wired lights hanging from ceilings, multi 100 gallon reservoirs, feeding stations, breaker boxes, etc. Oh and dedicated AC units too. Oh, and live plants too come to think of it! However, he was right that it was a drying room - a room to dry clothes!! All that he actually saw was a PVC hanging frame because my roommate uses that room to hang and dry her clothes when she's finished tie-dying them. She actually shot a video of the room a few weeks ago but since I can't upload a video here, I've taken some stills from it and attached them below. You can see the clothes hanging on the PVC frame in the background in Still #6. If it weren't actually legal to have a grow room, I'd sue him for libel for the implication I'm doing something illegal. And of course we cleaned out the room and moved her clothes because she didn't want them to smell of excrement. Maybe his mind automatically goes to grow rooms because that's what he does on the side, for surely he can't be making any money as a plumber, though he'd need to up his game on both counts. So if the high prices weren't enough to put you off AP, then their dishonesty and retaliation if you give a negative review should (when he called he implicitly threatened to claim I had a grow room). What a piece of work they are. They should be out of business and I will file a complaint with the BBB. Given the above, I also would not believe any of his responses to any other reviews he might make. * * * UPDATE 2, and summary 9/3/21 (before reading owner's response): So AP had originally come out and snaked main line to septic, but refused to do inside snake from shower drain to house outlet because of excrement - charged $460 ($330 + $130 to camera) RR came out to finish the job and not only did the inside snake but cleaned up all excrement in shower basin - $195. (see pic) RR's original quote was 195/hr (plus $100 to camera). If I'd have gone with them in the first place I would have paid a total of $295 ($195, because the whole job would have been less than an hour, plus $100 camera), instead with AP I paid them $460 PLUS I had to pay $195 to finish the job - a total of $655!! * * * Review Update 9/2/21: So AP called to complain about my original review, but there is nothing inaccurate about it. Now to be fair, they did not rip me off in the sense they did quote me ahead of time and I accepted their quote but only because I didn't know any better. Like quoting someone $1,000 to change spark plugs to a non-mechanic. It's just a rip-off price because you can get the same work done a lot cheaper, and actually get the whole job done instead of part because ... they actually didn't do what I thought was included in the price: cleaning out the line from shower basin to outside outlet because they don't deal with the backed up excrement. [EDIT: Another local plumber looked at it and is coming to snake it - seemingly no problem for him - so it'll cost $650 total for 2 different plumbers. Roto-rooter's quote was $195/hr, plus bit extra to camera, and the whole thing would have taken less than hour for a total of $250-$300 for both inside and outside snakes] So sure, AP did what they said they could do - half the job at twice the price! read more

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Kelly and Ryan were great! They installed a tankless water heater for me in no time. I showed them another "project" I wanted done. Four other plumbers said it could be done, but didn't want to do it, (very complicated). Kelly and Ryan checked it out, made a bid, and completed it in a timely manner. They are always on time, and are very very good at what they do. I highly recommend them. read more

We had an issue that required our tankless water heater to be replaced. Ryan came out the same day we called and provided an estimate and returned the next day for the installation. He did a thorough and professional install, and is both friendly and knowledgeable. American Plumbing is our go-to service provider for anything plumbing related. read more

Needed a quote on installation of a propane line. Ryan called back quickly and came out the next day to check out the site. Within minutes i had my quote and it was half the price a local competitor quoted me for the same job. Plus they came out within the same week and did the job. Super courteous and a pleasure to do business with. read more

So I posted a review before, but I am compelled to write again as we use them all the time and in fact just used them for another job today. Let me tell you this, I have used plumbers all my life. I have never, and I mean never found a better plumbing company that I have ever worked with. I lived in Marin County for twenty years and when I moved to Lake County I looked for the best service people. I was so happy when I found these guys that I got from numerous people recommending them. I work with the top fortune 500 companies and celebrities in the world and run the whole business from my home here in Lake County. I mean everyone from Conan O'Brien, Harley-Davidson, The NY Yankees, Jersey Boys on Broadway, etc., etc.. I frequently have to entertain high level folks at the home. So if I am going to work with a plumbing company, I really do want the best. It's not just their skill sets which are at the top. But Kelly and Ryan are great people, good family men, honest, fair, and just a pleasure to have in your home. I saw a review where this fellow gave them one star. I know that story, very well, American Plumbing did not even do any work for them and he even admitted that he had confused them with another company. But even after realizing his mistake, he decided that all plumbers were the same anyway, and would not remove it. Sadly, this is the world we live in today. It breaks my heart as these guys will go the extra mile to take care of any customer large or small. So that's my review and as I said before, this is the kind of company you just love supporting. I could not be happier with them. And by the way, when they were here today, we had a list of like ten things including a broken garbage disposal. One by one, they basically either fixed the issue in five minutes or told us there was nothing needing to be fixed. You want an honest company....these are the guys. When it comes to plumbing, you really want the best. This is not the area in your home to play it fast and loose. For me, these folks are as good as it gets. read more

I called this company and they have an after hours answering company taking all their calls 24 x 7 and is always annoying you can't get any answers. They put me on hold for over 10 minutes then took my information down and said the owner would call me. A few minutes later I get a call from a blocked caller ID and it was the owner with an attitude, not very friendly at all. I asked him if he takes or works with home any home warranties as I have one and if not could he still help me he replies home warranties are a bunch of crooks we don't work with them. He basically needed the conversations didn't ask me about my plumbing issues or how he or his company could help. I myself am a business owner and I don't know how this company is still in business with that kind of customer service. read more

Used 2 times and 100% would recommend! I've never had an emergency and still received next day or 2nd day service. Staff was overly accommodating. read more

Terrible service - VERY HIGH PRICED - repaired failed - totally takes advantage of women ... We hired American plumbing to repair an underground leak at our home in Lakeport in July 2018 just before the long holiday - The charge would be $1000 for about 1 hour and 30 minutes of work and digging a small 18" diameter hole to access and repair the 3/4" copper pipe because he had a specialized tool that would be required to complete the job - My wife was expecting a house of people to arrive in 4 hours and she felt very vulnerable ... the work was completed and the job was paid fo in full! Fast forward 18 months later and his repair job began leaking - we called to have the work warrantied - after the third try the repair began leaking again but this time the owner stated that he would NOT come to repair his faulty work because he was too busy ... Terrible customer service - way over priced for the work that was completed - faulty workmanship - worst customer experience ever from a local contractor !! read more

Wiser Plumbing - 12" hole dug and repair of 3/4" copper pipe - Plumbing Near Me

Far and away the best, they are responsive, professional, and honest. They've helped me through big things (emergency hot water replacement) and small (faucet repair) plus some questions in between. Highly recommend. read more

Talked to Ryan this morning about replacing / repairing an old main house shutoff valve that was leaking. Because of the design, it was going to be a challenge. He gave a best case scenario and a worst case scenario. Ryan said he would be out tomorrow to start working on it. To my surprise, he was able to get the parts and showed up this afternoon and had the job done by the end of the day. Fortunately, it ended up being the best case scenario which meant saving some money and getting the water line back in service faster. Appreciate the quick response and quality work. Definitely recommend. read more

I found this company on here. They were very responsive and professional. Scheduled me quickly. Communicated perfectly. Found the problem and walked me through multiple options including some DIY fixes to save money. All while being kind. Will use this company for every plumbing need from now on. read more

Kelly and Ryan did excellent work under stressful circumstances. They were super professional and fun to work with.

No!! It was the right company. Nice to see the person I talked to couldn't even write there own response and had his secretary respond. You should use this site as constructive criticism. You have poor communication skills. Great job in putting me down twice! read more

My mother used this company, she has raved about them nonstop. So I'm writing a review for her. They were super fast. Replaced a water heater and fixed a leak within two days of calling. Thanks American Plumbing! read more

Are you the person who takes your vehicle to the guy set up in the Autozone parking lot to get your car repaired? Do you have the neighbors 15 year old son design and build the solar power system on your house? If you answered "Yes", go to a shade tree plumber or one of those rotating employee franchise outfits. Franchises like the Golden Arches make one heck of a burger, I'm sure you'll love their plumbing services. If the answer was "No", because you want the best guy for the job to do it correctly the first time, then Kelly is the guy for your plumbing needs. read more

Phone number is updated. Service was good albeit a tad bit pricey for lake county based on other quotes. However, he did show up in time and did the work fairly quickly. It's a newer business with a licensed guy with years of experience. read more

Thank you, Ryan, for working on Saturdays, for getting to my house when you said you would, and for solving the drip making mold in my kitchen once and for all. Very responsive and professional in every aspect. read more

We recently had a leaking water heater that turned my man cave into a swamp,everything on the floor was soakedwe called American plumbing, talked to Kelly! He showed up when he said he would. He explained everything to us, gave us a few quotes. We decided on a tankless water heater. He showed up later that day installed the unit, got us in hot water, cleaned up everything. Very efficient, fast and neat! I wouldn't hesitate to call Kelly if I'm in need of a good plumber Larry Jones, Witter Springs read more

I cannot say enough nice things about this company! I've used them several times, they've done full house plumbing for two homes we've built all they way back to '96. Then we added a granny unit on the property where owner Brad was a tremendous help on very short notice. Now with a phone call and Brad's help we were able to get everything lined up for a full house generator. Co-owner Kelly was able to use his high tech connections to speed things along smoothly. It was super helpful to have Ryan's past propane experience when we hit a slow moving snag along the way. Reliable, prompt, experienced, they've given us seniors peace of mind! Would definitely use again. read more

Outstanding service! Our rental house had 2 leaky toilets. I called American Plumbing and they had Ryan out to the house within the hour. Fixed both toilets in a jiffy and cost me a LOT less than I thought it would! read more

Installed a tankless water heater one day after calling. Great installation and service. Will be our go too plumber from now on!

Had a Water Heater that kept shutting off. It seemed all the other plumbers in the area really didn't want to fix it, until I called American Plumbing and Kelly came out and had everything fixed in no time and a reasonable price. He took the time to explain everything too. 100% recommendation. read more

Kelly and Co. are the best around!!! American Plumbing knows how to go Above and Beyond service. Will use them everytime!!

Yikes had a leak in my on demand water heater! Called American Plumbing fully expecting a long wait and expensive song and dance. Instead, Ryan, the service technician was at my house within 2 hours, replaced a damaged o-ring and then after billing me did a little adjustment to my shower. ( All at a very reasonable price.) Very nice man. Because of him I will no longer fear calling a plumber. read more

I just had a house call he is a super nice guy, hard working and honest. He came to our emergency same day extremely quick. He fixed my problem and gave me advice on how to fix it in the future. I highly recommend him read more

Kelly was reliable and on time for each visit. He found the source of our leak quickly and solved the problem. Very easy to communicate with and a friendly guy. Recommended! read more

American plumbing is great and helped me to fix the issues was having with my water heater! Would recommend them to anyone with plumbing issues not only professional and on time but does all work for a reasonable price! read more

I needed a gas line moved during a kitchen cabinet installation. Kelly was willing to slip my quick job in on short notice, providing quality work with expediency! I'll be having him back for future plumbing needs, for sure. read more

Kelly nice guy pricey had him come out to fix my septic pump and two floaters and charged me what I thought was appropriate for parts but then charged $800 in labor and spent about 1 hour to come diagnose and then 2 hours working on the job. He considers drive time part of the fees. When I asked him why so much, he said it could be a 3 hour job or a 5 hour job just depending on if anything else happens. So when he broke it down he said he expects about $125/hr so he over shot on the quote and when the job was done still charged me what he quoted me instead of coming down on price being that he didn't take as long. Call me old fashioned but when someone breaks it down to you and they expect to make about $125 an hour and only take 2 to get the job done, and I get it he didn't charge to come out and inspect the problem but then tell me what your service fee is and tell me you consider drive time part of your quote especially if you live outside of Lakeport. So $1721 later my problem is fixed. Told him I need to get into plumbing if that is what he charges. read more