On time, good price and a great job! I can highly recommend this company! They got out a stain…read morethat I had basically given up on. My rugs look great!

D&G Carpet Cleaning for the win! This was an excellent experience. Great professional service at a…read morefantastic rate. I dogsat for my big sister recently. The dog is a Golden Doodle, 26 lbs, and 6 months old. I have never owned a dog, so I just let it have free rein in a never used spare room. BIG mistake. Cairo began marking his territory on top of other mess making activities. Cairo is a puppy but he makes a big boys mess. I had no idea how to get the smell or stains out of the carpet. I only knew I did not want to clean it. I tried my best but I failed. I woke up to the smell/stains being way worse the next day. It was like I hadn't done anything. I tried to Google to figure out the mistakes I made but I got frustrated so I searched Yelp, then started a project on Yelp. Projects on Yelp allowed me to create a service request that I was able to initiate, customize, and manage in real-time. No automated phone answering systems or long wait time or holds! I was able to make immediate contact, explain the request, and receive a quote in a mater of minutes through chat within the Yelp app. I could even provide photos which eliminated the need for a site inspection. I put the description in as carpet cleaning, stain/liquid waste removal and within a few seconds multiple companies reached out to me. D&G sent me a message requesting information first. I spoke directly with the owner. After a few minutes I received a quote, was dispatched a tech, and was booked for a same day appointment only 45 minutes after initial contact. I was directly contacted via text by Ivan D. who provided tracking updates for the request that gave an introduction of the tech I was booked that included name and photo, an ETA of his arrival, and live updates of the job. I was thoroughly impressed. This was very convenient. This was fantastic customer service. I booked Shelton Frey, the man is a wizard! Shelton communicated with me well, was punctual and was very professional. He got the job done efficiently and quickly. He was thorough. The smell was eliminated and the carpet was cleaned and treated. I was even told what to do next time and what errors were made. I spoke with Shelton about other areas because I intend to use D&G for the foreseeable future.

Following Hurricane Ida, I called Duke Restoration to help with the roof damage and prevent further…read moredamage to my home. They responded very quickly, sending someone out with the needed equipment. Since they could get to us quickly, it kept us from having to rip out the entire ceiling in our kitchen where water had gotten in. They brought in dehumidifiers and fans, tarped the roof, and then worked up an estimate for us to submit to the insurance company, which they dealt with more than I did. Once the insurance company approved everything, they completed the repairs. A fantastic value for all of the work they did! Excellent team to work with!

From the owner: Restoring Dreams and Building Relationships.read more

Pablo and his incredible team of 4 guys did a fabulous job cleaning & sealing all my air ducts at…read moremy condo! I love how they used the 40/20 mold resistant paint to coat every air duct!!!! I promise other "air duct" cleaning services will not do this!!!! These guys got here around 7:55am for an 8:00am start and left after 4pm for an 815sqft 1bd/1ba condo!!! They are soooooo detailed & thorough!!!! So friendly & very trustworthy men! Thank you IAQ!!!! Will highly recommend these guys to everyone I know!!!!!

The duct cleaning performed in my home was impeccable - complete attention to detail and care for…read moremy flooring, furniture and belongings. Highly recommended.

We have used Banner twice. Once for a house following a flood from a burst pipe, again on a…read morecommercial church building following Hurricane Ida. Banner knows how to work with the complicated requirements for insurance estimates, as well as permits and inspections. They are straightforward in negotiations, which I personally appreciate. They were willing to work with us on improvements and different things we wanted to do ourselves. They clean up after themselves and their crews and subs do good, thorough work. Ultimately, they finish what they started, which is more than many contractors in the area. They're not cheap, but they are fair and they do things right the first time or they fix it. We will probably work with them again in the future.

We renovated our kitchen and master bath and think BPM did a great job and were very professional…read moreand great to work with. Highly recommend.

Fulfilling my request for quote, got in touch with my RestoreLa team, sent in bid proposal, kept in…read moretouch with them and Me, working within my budget, good communication with scope of work to be done

From the owner: We are General Contractors specializing in residential restorations and rehabs. We can bring your…read moreproperty from any condition to move in ready. Our estimates are free and fully itemized so we can help you decide exactly what needs to be done.

Started my job in Dec. '24. Said it could be finished by Christmas. Did half the job, then has…read moreghosted me since Jan. '25. Don't even feel sure they treated my wood for the mold. Their business number is not accepting calls. And the cell number from the guy who started my job doesn't respond to my texts. I'm debating whether to contact JPSO to have them investigated.

From the owner: Whether it is a natural disaster, a broken pipe, or a Mold problem, our certified restoration…read moreexperts at Strategic Water & Mold Restoration provide comprehensive disaster recovery solutions to restore any property to its pre-loss condition. As a state-certified & licensed mold remediation company in Louisiana, we are experts in the field of water & mold damage restoration, and we serve customers in New Orleans and the entire Southeast Louisiana. Our emergency crews are ready to respond on a 24/7/365 basis and can be on-site at your property in as little as 1 hour for locations throughout Southern Louisiana.

I am so disappointed in the way the technician treated my mom. The intent was to take advantage of…read morean older adult over 80. My mom's toilet leaked, causing water to flood her bathroom and run into her bedroom closet. It was barely an inch of water. They attempted to charge her $3500 to suck up scarcely an inch of water. It was an attempt to take advantage of an older adult--shame on you, servpro, and your staff. I will NEVER use your company again. We found a reputable company that got the water up in less than 45 minutes and only charged $300.00. I am updating my review. I just spoke to the District manager KIM who HUNG UP on me when discussing why or how they came up with the price they gave my mom. This is the leadership servpro employed. Now I understand why they have shady practices; She was pissed because I did this review. She could not clearly explain why my mom was not given an option other than being charged $3500.00 for the work. She was so rude and unprofessional. Ridiculous. Imagine the District Manager hanging up in a customer's face! Like WOW!

From the owner: SERVPRO of New Orleans Uptown & Mid-City is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.