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    Empire Orthopedic Center - Dr. Gregorius & Dr. Donaldson

    Empire Orthopedic Center

    3.4(32 reviews)
    2.7 mi

    My appointment with Dr. Donaldson was scheduled for 9 a.m. He entered the office between 10:37 and…read more10:42 a.m. At that time, I was in the process of involuntarily committing a client who was considered a danger to themselves and others. When Dr. Donaldson entered, he didn't speak or introduce himself. Instead, he reached out and attempted to disconnect the urgent call I was wrapping up. Rather than continuing with the appointment--one I had been waiting over six months for--he left without seeing me. Junge, Dr. Donaldson's found this to be exceedingly entertaining, or that is what I assumed by his smile and laughter. ***Edited to add:*** Against my better judgment, I allowed Junge to participate in my care today with Dr. Donaldson, despite explicitly informing him beforehand that I do not participate in any educational activities involving bringing others into the session. Junge either lacked awareness or disregarded my boundaries, which is concerning given his stated pursuit of a fellowship following clinical practice--yet he showed no regard for the importance of cultural sensitivity or patient autonomy. His conduct throughout the interaction was unprofessional, characterized by condescension, dismissiveness, and language that suggests underlying racial bias. His behavior was less respectful than expected from a healthcare provider and reflected prejudice rooted in preconceived notions rather than clinical judgment. Notably, Junge labeled me as "combative" based on subjective impressions, revealing a reliance on stereotypes and a failure to understand or respect my concerns. This unprofessional assessment unduly influenced the supervising physician, who accepted these biased characterizations without scrutiny, thus perpetuating unjust and unequal treatment. Additionally, Junge blatantly ignored my clear statement that I did not want to participate in any educational efforts by bringing others into the appointment, demonstrating a lack of respect for my autonomy and boundaries. Such behavior highlights a problematic attitude toward patient rights and diversity. To address these serious issues, Junge would benefit immensely from targeted implicit bias training and cultural competency courses designed to improve interactions with patients of diverse backgrounds. These interventions are crucial to fostering equitable, respectful, and culturally sensitive healthcare practices, and to preventing future instances of discriminatory behavior.

    The physicians & PA are great! But Physical Therapy there is awful since Barry & Steve left. They…read morereally strived to help optimize recovery with various modalities besides exercise. Now there is only 1 person who walks around with the computer doing his note while telling patients what exercises to do. Unfortunately I've been told that the therapists at Outpatient Rehab at East Campus don't do much either. Very disappointing for a Loma Linda facility.

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    Empire Orthopedic Center - Thomas K. Donaldson, MD

    Thomas K. Donaldson, MD

    Empire Orthopedic Center - The Empire Team!

    The Empire Team!

    Empire Orthopedic Center

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    Sports Medicine and Orthopaedic Institute - Leg after surgery

    Sports Medicine and Orthopaedic Institute

    3.4(16 reviews)
    5.7 mi

    Front desk gal Natalia rude & unprofessional on the phone. everytime i call in and they ask for my…read morelast name and i know i ptonojnce it with a hard J, yet they still ask me if it starts with a J or a Y. so i asked her just this one time why they keep asking me that, and she told me because "we have other patients with similar sounding last names". i said no, my last names the only one in the world and she replied back "well i highly doubt that", with a snide tone and attitude. just rude.

    Premier Medicine/Dr Tani would not be a recommendation. My surgery was done on…read more7/1/25 as of today 7/16 they have fail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. They gave me the runaround on the phone all day Monday & Tuesday no one ever called me to schedule my wound care or PT. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these purr fits are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.

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    Sports Medicine and Orthopaedic Institute - Office

    Office

    Sports Medicine and Orthopaedic Institute - Infected knee

    Infected knee

    Sports Medicine and Orthopaedic Institute - My infection that I could even get ahold of doctor about. Then had to go to e r and my regular doctor for. It was very painful.

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    My infection that I could even get ahold of doctor about. Then had to go to e r and my regular doctor for. It was very painful.

    Loma Linda University Medical Center

    Loma Linda University Medical Center

    2.2(540 reviews)
    5.1 mi

    Parking. There's valet available during the week but not on weekends. Handicap parking is a small…read morearea right at the front of the adult hospital. (The new glass building) self park structures take a bit of a walk. There's two I used the lot on the south side of the hospital off Barton Rd and Anderson st. It's across the street off Barton. Multi level covered structure. Take the elevator or stairs to the bridge level, walk across the bridge. Then take elevators or stairs back down to ground level. It'll bring you in between buildings. The adult hospital will be on the right hand side. Gift shop will be at this entrance, follow the hall straight to the front check in area. You'll obtain a wristband to pass thru security desk. Just behind security are the elevators. To the left of the security desk is the cafeteria. All staff were very kind and helpful. While I was wandering around looking for the correct entrance a lovely staff assisted me and continued to walk me in the right direction. Over and beyond helpful always brings an extra comfort when family members are undergoing surgery or recovering. The quality of service here exceeded expectation.

    I can't say enough good things about the care my mother-in-law received at Loma Linda University…read moreMedical Center. Going through cancer treatment is incredibly difficult, but the team here made all the difference. Every nurse we interacted with was kind, attentive, and genuinely compassionate. They didn't just treat her--they cared about her as a person and supported our whole family through such a hard time. The doctors were outstanding as well. A very special thank you to her oncologist, Dr. Kenni. He was not only incredibly knowledgeable, but also patient, reassuring, and truly compassionate. He took the time to explain everything and made sure we always felt informed and supported. The level of care we experienced here was exceptional. We are so grateful to everyone at Loma Linda for the compassion and dedication they showed during such an important time in our lives.

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    Loma Linda University Medical Center
    Loma Linda University Medical Center
    Loma Linda University Medical Center

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    Donaldson K Thomas, MD

    Donaldson K Thomas, MD

    3.1(8 reviews)
    2.7 mi

    Office staff very professional and friendly. I was very nervous about my procedure, but they did…read moreeverything they could to reassure me how this is something very common, and try not to worry. Because of there kindness I felt more at ease. Only once on phone, someone seemed annoyed with me and I felt it. Also, getting called back can be a big issue!

    THIS EVIL BASTARD gave me all sorts of trouble, because I madde an appointment like an idiot before…read moreresearching him. His partners include the monster Ben Childers, who gave me grotesque breast implants and ruined my ability to wear ANYTHING but loose fitting blouses. DONALDSON had fun with me, indeed. He of course during surgery to remove the hardware, had to get to it, and moved all the muscle and tissue in my hip to get to the hardware, then sent me home to walk on it and did NOT USE SURGICAL GLUE TO ARRANGE THE TISSUE BACK IN PLACE before stitching me with wire in tiny spirals from hip to knee. Of course he intended to destroy my chances of recovery, by sending me home instead of keeping me immobilized in the HOSPITAL. Telling me a WALKER would be okay, then the STAFF AT THE OUTPATIENT said I had to be WHEELED OUT TO THE CALL THE CAR in a WHEELCHAIR??? Why??? No crutches, just instructions to use a walker at home. THAT BASTARD, a 'cane is okay'??? Post op 9 days later he admonished me that I should have been on crutches!!!! He hadn't issued me any crutches!!!! HE WAS MOCKING ME!!! NOW GOOD LUCK GETTING THAT TISSUE AND MUSCLE BACK WHERE IT USED TO BE!!! I was in shock. The skin and the huge painful incision scar are PAINFUL still, because there was NO WAY FOR THE AREA TO HEAL PROPERLY and the SKIN IS SEPARATE FROM MY HIP MUSCLE!!!

    Hesseltine Andrew W MD - This is only on part of how many times Ive called.

    Hesseltine Andrew W MD

    2.4(22 reviews)
    3.4 mi

    i went to Inland Pain for 10 years. Dr. Hesseltine is a good doctor, but I started going to…read moreanother one of his locations and I was treated POORLY! The people who answered the phones at the Colton clinic did not return my calls or forward my messages. for all locations you must go thru the Colton office for your calls. They use Physician's Assistants for locations other than the Colton office, which gives them the authority to demoralize you. Staff need to be trained how to deal with people who are in pain, and know that medication only alleviates some of the pain. PA's need to work to be more friendly with patients, as each person has their own challenges on top of fighting through their pain.

    I work two Jobs, Never ever failed a drug test, I got yelled at by some girl who I am sure is half…read moremy age saying that I have to do the drug test or ELSE! I do not fail to so the test, Its just that I have a very tight schedule. I have a chronic illness and have two bulging discs on my spine. I get mild pain medication yet I get treated like I live on the streets using Fentanyl. You have a higher chance of getting attacked by bear than getting someone to answer the phone at this location. No one cares, they also lie. Ive been told "we have a high level of callers" yet all the times I have been there all you hear is the staff speaking about personal things, never saw anyone answer the phone. I have never seen more than two people waiting which Is why I like coming here, Its not a bus office. I guess that is why they are not busy because people leave. Its day 2 plus and still no call back or my received my refill, they make me hate my condition even more. I filed a compliant to MEDICAL BOARD OF CALIFORNIA. I miss two days of work. This is not the first office to ignore patients, at least other places call you back.

    Cal Med - opthamalogists - Updated July 2026

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