Needed to find a place for mom to recoop from a bad fall, So thankful I found GTHC, they ate close…read moreto home, clean and everyone there is so sweet, my mom was very pleased with her stay, the PT, therapists, nurses, food. I would definitely recommend if you have a loved one who needs care, it was such a relief to find a place so close to home, that I knew my mom was safe and well taken care of.

The care my brother is receiving and the support our family is receiving have been above and beyond…read moreour expectarions. You can tell they enjoy their jobs. But Lucy Salaki has made this difficult situation bearable. She made sure we understood every step along the way. Answered a million questions, always returned phone calls as soon as possible. I never felt rushed or insignificant. I highly recommend this facility if your loved ones need a great skilled nursing facility.

Amazing care, I love how much they truly appreciate you sharing your story with them that way they…read moretruly understand and they do acknowledge it and it actually has made accomplishments unlike my other experiences. Thank you so much San Manuel!!!!

Dentures I'll fitting - constant pain with every bite. Lost 20 lbs because of inability to chew…read morefood without excruciating pain . They made adjustments several times that didn't work. Sores on gums all the time. No recommendation for them. Took months and months to be fitted with dentures. Over 6 months.

I'm so happy to find out that the nurse Jesslyn Sanchez is not longer there she was so rude she…read morealso judges people's health problems I would recommend this place they also do phone call appointments if you need one the doctors are very helpful and other staff members Thanks to God

I have received amazing one on one care from all the staff. They go out of their way to help you…read morewith your immediate needs. I was recently hospitalized for high blood sugar and they immediately provided a health care plan that in two weeks cut my sugar level in half! I'm on the mend for sure! I have hope! Their follow up care is awesome and sincere. Thank you for helping me and the constant care!

PA Kenrick at the Mt Vernon Clinic has taken care of my and my family's medical visits and…read morereferrals for years. I know he is very conscientious and approaches his medicine scientifically and perhaps that is why he may have less "bedside manner," since he focuses on the history and physical complaints of each patient, reviewing the files carefully and is not so chatty. Sometimes the office is a bit crowded, but usually I am in and out of there within an hour total. I like this place; he and his assistant, Margie, know what they're doing and I'd rather have that than a chatty GP.

Stay as far away from this place as you can! I chose this office from the IEHP Directory & regret…read moreit. I was pleasantly surprised that I got an appointment rather quickly but when I got there, I had to wait quite awhile to get in a room then waited awhile there as well. When someone finally came in, it was a PA by the name of Kenrick Bourne - he was SO rude & uncaring. He never introduced himself (I was a 1st time patient) & just looked down at his note pad the whole time he asked me questions about what my visit was for. His cold, uncaring interaction was such a shock to me! When I was leaving I asked to speak with the office manager, Esperanza Franco, & she refused to come up to speak with me! I still can't believe how I was treated here & want people to know about this experience. I needed medical help & empathy - I did NOT receive it here & will be choosing another office to go to in the future. They have a Patient's Bill of Rights hanging on the wall yet they do not abide by it!

the employee simply does not listen. appointment cancelled, and rescheduled to a 240pm with a PA,…read morewhen a MD is needed. Rescheduling was a nightmare.

There is a lot to complain about regarding the whole Optum care system (previously Beaver)…read more However there are some amazing people working at all of the offices. So any positive experiences are due to individual persons and their work ethic and dedication, but not the company they work for. Physicians have said to me that they are frustrated at how limited they are at being able to care for their patients. It is also very sad and discouraging to see how many good providers have left Optum in the past year. Beaver wasn't perfect, but it offered more choices than Optum.

I work in Healthcare as a Physician Assistant. I had to bring my little brother here because he…read morepassed out at work and required to be seen at this specific location. The nurses in the front were nice. But when it came to making sure I knew the plan for my brother the nurse (Kim) in the back was very rude. Not professional at all and wearing a Cowboys jersey. I have never seen that kind of attire accepted anywhere in healthcare. Only 1 doctor seeing one patient every 45 minutes to an hour. We had to wait over 3 hours to even be seen for the doctor to look at him for 5 minutes and tell he is good to go once he fills out the paperwork. I would not bring my loved ones here if you don't have to.

I waited 2 hours to be called, only to have to wait another hour for a room and still another hour…read morefor the doc to see me. The nurse had to tell the doc she had patients waiting even though she could see me from where she was sitting. I am normally very patient but I got very frustrated after the 3rd hour.

I went for my toddler alone without my husband; which is hard for me but Sandra was so loving and…read morecaring with my son and made my visit fast and efficient. Her customers service was amazing. You don't get good customer service often it's nice to come across people like her and her colleagues. This visit was worth every penny and will always go back just because of the positive environment.

First and foremost I wanted to thank Samantha she is a blessing her customer service is 10/10 I…read moredefinitely recommend this place clean , nice and respectful also Mark you were also great I appreciate you guys for making my day ! Samantha care quality is like a Mothers touch .

Worst doctors office EVER!! I've been waiting for my medicine for over 2 weeks now. Not only is it…read moreridiculous but absolutely unprofessional. I've spoken with 3 different assistants and Mr. SYMONETT himself and yet I'm still not started my prescription. I've also been put on hold for longer than 20mins at a time. WORST DOCTORS OFFICE!!

Dr starts you in the best n healthiest path possible to a new you…read more Staff is AWESOME!

Unprofessional receptionist , short-ended answers regarding my treatment plan.. limited eye contact…read more Dr.Lynch is arrogant with horrible bedside manners.. Didn't properly review my paperwork because he did not even know I had planar fasciitis prior to evaluating me..

The receptionist and medical assistant at the clinic were exceptionally nice and helpful during my…read morevisit. From the moment I walked in, they greeted me with warm smile and made me feel comfortable. The receptionist patiently answered all my questions and efficiently handled my paperwork, while the medical assistant provided clear explanations and support throughout my appointment. Their friendly demeanor and professionalism made a stressful situation much more pleasant. I truly appreciated their kindness and dedication, which made my experience amazing.