Complaint: On 03/25/25, I was referred to Cala Hills Endo for a root canal. The assistant took an x-ray, and then Dr. Hari Priya Chebrolu walked into my room. When I tried to ask her about my tooth, she ignored me and then told me I may lose my tooth. She was very abrupt with my concerns. She told be to lay back and then she started injecting me with the anesthetic while pushing harder and harder on the needle. I was in so much pain, that I tried to slide my body upward to avoid the pain. She yelled at me to move my tongue and to sit still. I was in excruciating pain! I turned to he assistant after the Dr. Chebrolu left the room, and I asked her if the dr. knew what she was doing. Her assistant told me to "follow my gut". I sat up, and then I asked the assistant if I should leave, and she moved her head up and down. When Dr. Chebrolu walked back in, I told her that I was in pain from her shot, and that I wanted to leave, and she said fine and walked out. Her assistant walked me to the front and told then front desk person I was leaving. When I was driving home there were areas of my mouth in pain and areas that were so numb. When the anesthetic wore off that evening, I could feel the pain where the dr. injected me. The next day the pain got worse.. Early that afternoon, I received a call from the manager from Cala Hills Endo-Bobby, who apologized for what I went through, and said to me that this was no excuse, but that "Dr. Chebrolu dog had just died" and she was feeling bad. I told Bobby that there was no excuse for her to jam a needle into my mouth to cause that much pain. I told her she should have taken some time off, instead of taking it out on a helpless patient who entrusts the dr. with their body. Bobby, again apologized and said that was no excuse. I had went back to my previous dr.in IL. who said to me that I probably had PTSD because I was afraid and nervous to have anymore work done on my mouth. He was very gentle with me, but he even noticed where the Dr. Chebrolu injected me and said it was very red. He told me that he will be sure to stay way from those areas. I'm writing this complaint so that this Dr. Hari Priya Chebrolu will be investigated, so that this will not happen to anyone else. read more