I have worked with Jim on couple of my vacations over the last 2 years. Excellent service and…read moreinvaluable insight into local activities and highlights at exotic destinations. Jim always works hard to keep the cost down while ensuring a great and exotic experience. Will definitely use for my next trip. FYI, Jim only works on countries he has personally been to/has expertise in.

Do not use Jim Harlan for your vacation! I recently cancelled a trip with him, with plenty of…read morenotice, and we are now in a dispute over refunds. He refuses to communicate with me and seems hellbent on keeping all of my over $8,000! He even sent bogus information to my CC company in an attempt to keep all of the money. Please don't make the same mistake I did. This guy is NOT to be trusted. Meredith F Oakland

This review is for the ship AmaDara and the cruise "The Charms of the Mekong" which we did in…read moreSeptember 2026. This was my first river cruise and first times in Vietnam and Cambodia. We did the pre and post cruise land packages as well. The spouse reached out to Ama for booking but was instead contacted by a third party travel agent. Communication and booking accuracy could've been better. A lot of personal homework was needed on our end. PRE-CRUISE: 2 nights in Ho Chi Minh City at the beautiful Reverie Hotel and shore excursions. AMADARA: The ship seems older but well kept. Creaking teak flooring throughout. Three floors of rooms including 2 restaurants, lounge, small gym, massage room, pool deck with bar, lounge chairs, sofas and tables. STATEROOM: We stayed in a suite on level 3 which had a bit more real estate that included a jetted tub, more room on either side of the bed and an additional desk area space compared to a standard room. Amenities included wireless ear pieces for your excursions, safe, stocked mini refrigerator, robes, slippers, bath products, hair dryer. Power outlets are few and are type A. EXCURSIONS: Bring an umbrella because it's hot with unpredictable rain. I didn't use sunblock at all. Excursions happen twice daily with varying intensity levels, all-inclusive and are easy to change at the last minute. It definitely feels like you're always on the go if you do them all. Bring either USD or local currency to tip bus, tuk tuk and rickshaw drivers. All tour guides were excellent and spoke English well. SERVICE: I've been on a few ocean cruises with Carnival and Celebrity. Needless to say, because of my Asian heritage, I've been mistaken as being staff BY the staff on each ocean cruise. Not here. Everyone, I mean EVERYONE was next-level. So gracious, professional and from the heart. From ship staff to tour guides. Hands down, THE best in the business. Special shoutout to cruise director Mr. Tung, tour guides Rose, Fin, Thomas, Punloeu & Tek. Bar staff Narong, Det, Lucky & Tuna who kept us well "hydrated". Restaurant staff Maria, Jacky, Sophea, Nop and everyone else were on top of everything and remembered our names. The spouse had a birthday while on cruise with mine a few days later during post cruise. He got a clever towel "cake" and a card in the stateroom and a cake/singing at one of the dinners. I received a cake at a shore hotel and another at a shore restaurant. Thank you! PROS: - High end hotel stays - Small ship meant short walks everywhere - All rooms are exterior-facing with balconies - WiFi throughout the vessel - Daily cleaning and nightly turndown - Included health classes (tai chi, etc.) - Beer, most mixed drinks, soft drinks and coffees were included - Food was good, especially the seafood, noodles, eggs & cheeseburgers - Multi option coffee machine, cookies & fruits available 24/7 - Specialty dining at The Chef's Table is limited to once per stateroom - For-fee laundry service available until your last full day; slightly pricey - Cell service was good everywhere except for Halong Bay CONS: - No elevator - Food hours were limited to one seating time and open for just an hour for lunch & dinner (breakfast is two hours) - No 24-hour food options - Wines were horrible and odd-tasting - Salad dressings were weak & watery - Main dining room had just two tables for couples - The specialty dining, The Chef's Table, is right above the ship's engine room so there was a constant humming throughout dinner - More power outlets are needed - No medical staff onboard - No airport transfer unless air is booked through Ama NEUTRAL: - Spotty WiFi when sailing - TV has a good selection of channels and streaming platforms - Disregard the 11pm curfew in Phnom Penh; as long as you take a tuk tuk, the driver will get you in past the guard - Entertainment at night isn't a strong point but the crew talent show and farewell night was worth checking out POST CRUISE: 2 nights at Sofitel Angkor in Siam Reap, 2 nights at Metropole Hotel in Hanoi, 1 night aboard the Paradise Elegance 2 ship in Halong Bay, all with shore excursions. OVERALL: Recommended.

This was my second cruise with AMA, the first at startup after Covid I gave them benefit of doubt…read more This one on the Rhine was during the drought. I get that. We should have been offered the opportunity to cancel for future travel. They did not. We were forced to sail. 7 days prior they gave an alternative to sail the canals then board a bus for a relatively short distance then re-embark. Fine plan but once onboard they changed it then they changed it again. Result - the first 4 days of the cruise we spend less than 9 hours in any port. To give you a glimpse at how bad it was on our "bus" day they did not provide lunch or restroom compensation except for money we had to use in their gift shop! To make it worse we were on a bus where the "guide" showed up an hour late so there would be no stops for pictures or anything. I was in a suite. I never met a butler - so forget that. They did not even make up my room6 for the first 36 hours even after I requested directly to the hotel manager. I had to go find a maid to get my room made up. Never once during this whole cruise was I addressed by name, not once. I am sugar free. What was served as a dessert were embarrassments. A glob of chia pudding with a strawberry on top and that was at the chef's table. Other things presented to me as sugar free were tasted and left for the garbage. They had no enrichment talks - not one. They had a solo musician as the entertainment onboard and he was the ONLY entertainment, no games, no talks, nothing. They had one night of "cultural " entertainment and that was good. They had one tours were walking tours and since we had no set itinerary often were quickly put together spiels. The one tour we enjoyed was a bus trip where we planned our own day. We have sailed for decades and with many lines and many, many cruises. This is the first time I can say this cruise line is not a good choice . I cannot recommend.

Negative experience…read more Got Stuck downtown bc they gave me the wrong pick up times _bus driver told me the last pick up for a transfer bus back to DTLA was at 5:30 _when i called to confirm, jasmine on customer service said: The bus driver gave me the wrong time & the bus had already left _Told me there was nothing they could do Weren't willing to help remedy their error Really unprofessional Wouldn't recommend

I am so tired after a long day in L.A. But I feel compelled to hurry up and write a review. I am…read moresad to see so many negative reviews of Starline Tours. Today, they stepped up to the plate twice for us. We are staying at The Garland and they pick up passengers from this hotel. Well, this morning my Mom and two Aussies we befriended were waiting for the bus. It was late. We were getting antsy but the hotel informed us the driver had an emergency and Starline was sending an Uber for us. One minute late later, the Polestar arrived to pick us up Now the ride is tricky on the bus. There is traffic. This is L.A. Overall we were not exactly late for stops. Maybe a few minutes but no big deal. The drivers were nice and gave useful recommendations. The bus was comfortable and riding on the top deck of a double decker bus is one of my favorite things to do in a city I am visiting. The weather was perfect. I was happy. The stops are hit and miss. Some are well worth visiting such as Santa Monica Pier, Venice Beach, The Grove, Pink's, Olvera Avenue, Melrose Avenue, and really I could go for quite a bit. Others make me go hmm...like the Four Seasons and some unknown streets. Something for everyone. Now to make a long story short we hopped from the red to the yellow back to the red line. This is time consuming and I called telling the lady, Yasmine, I believe that we would not meet the deadline for the last drop-off at Dolby Theater to take us back to The Garland. She spoke with her supervisor, I believe it was Lisa. No problem.....Solomon will take you back to The Garland. Well, let me tell you. Solomon was right there as promised. And guess what? He drove us in his brand new Tesla! No joke. We took a scenic route and saw amazing views of Downtown L.A., the Hollywood sign and through one of the canyons, I forget which one. Solomon was so, so nice. He is a true asset to the company. Now, things did not go 100% smoothly but when does it? Starline Tours stepped up and did right by us. I will recommend them to anyone wanting to see fun L.A. spots without the absolute hassle of driving. And yes, the headset worked on every bus we were on.

Took my friend Jason there today for his first lesson and he LOVED IT! Julie was so professional,…read moreanswered all our questions, they had snacks and AC. She was so friendly and made everyone feel at ease. His instructor Henrik was so thorough and helpful and took his time with Jason. The flight was smooth and they bonded so well. Jason can't wait for his next lesson! Parking was plentiful and bathrooms were clean. Prices were great. Tons of merch to buy. THE BEST! Thank you!

Took my bride for a 60-minute (well, more like 52-min. Engine start/stop) Air Tour in one of the…read morecompany's Cessna 172S's. Pilot Martin S. was fantastic -- great host, excellent flying. We enjoyed views of the SFV, Universal Studios, Hollywood and Griffith Park, Dodger Stadium, DTLA, Santa Monica, and the Malibu coastline before flying high above the Santa Monica Mountains en route to VNY. Overall, great flight and service from start to finish (reservation to exit).

My wife and I were really surprised how great our trip to Cuba was with Exclusive Expeditions!…read more Randi and Rhonda have thought of everything from start to finish. We flew to Miami where our trip started. R and R hosted a wine and cheese party so everyone could get acquainted with each other. The next day we took the short flight over to Cuba. Once in Cuba we met our Cuban guide, Manny, who stayed with us for the duration of the trip. Manny's knowledge of Cuban history was very impressive. The trip included all hotels, transportation, tours and most meals. We started in Havana and loved our Hotel, the Malia Cohiba. R and R had activities planned for us around the clock. We toured a Cuban cigar factory (I bought a few cigars...), went to a couple of the local synagogues in Havana, brought needed items to donate to the local pharmacies and then I went to a baseball game. We stayed in Havana for a few glorious days and then boarded our air conditioned motor coach and went to Cien Fuegos. This city is on a bay so of course the ladies planned a bay cruise with cocktails and cigars, it was great! We then went to Trinidad, the oldest city in Cuba. Trinidad is frozen in time with cobblestone roads and the people still use horse and buggies. We were then taken to where the Bay of Pigs invasion took place. It was eye opening. This is just a brief review as I don't have space to write everything. Thank you Randi and Rhonda for giving us the trip of a lifetime. it was fantastic!!!

I was fortunate to travel to Cuba with Rhonda and Randi last March, and it was a fabulous trip,…read morefrom start to finish. The itinerary was packed with great activities, great sites and historical information. When were weren't doing a group activity, R and R had a comprehensive list of other ideas. Lovely country, you will leave there with many memories of good times and great people.

Had an absolutely fantastic experience at Joyride Bike Hire! Nico runs the shop and he is a…read moregenuinely great, helpful guy who makes the whole process a breeze. I actually lost track of time and brought my bike back an hour late, but he was incredibly understanding and gracious. Top-tier customer service--highly recommend renting from here if you are in Santa Monica!

I rented a bike from JoyRide yesterday, and I had to take a moment to write a review about my…read moreexperience! The gentleman who helped me was incredibly accommodating. He adjusted my seat, made sure I was comfortable, and took the time to explain how the electric bike worked so I felt confident before heading out on my ride. I had such a great experience that I can't wait to go back this weekend with my friends and rent bikes again. It was truly a joy riding... a JoyRide! Thank you, JoyRide! You guys rock! I'll definitely be back!

Worked with other agencies before but this experience was a cut above. Could not have asked for a…read morebetter experience booking this trip w/ the best deals. Will definitely be in touch soon to book other upcoming adventures.

Thank you Alfonso, for thr disney cruise you where awesome for the deals. We got a disney cruise to…read moremexico.

My friend and I had a great time with Miles, the tour guide. He was extremely knowledgeable and it…read morewas a very fun time. It was nice and balmy out and my friend even had an experience! When Miles was talking about a ghost's strong smelling perfume, she immediately smelled it and then it went away. So we had a great time! Thank you so much.

To reply to your message, Candace, yes we did join your tour. Probably not the smartest idea to…read morethrough my real name out to write honest reviews, but people really do need to know. I can recall your memory by telling you that we had 6 people in our group, and 3 of them walk out half way, making me feel terrible for having them pay that much for some terrible dad jokes and a sad excuse for "factual" stories. Now I do apologize and will remove this post if I am indeed mistaken. Here's the dishonest review site that was emailed to me after the tour, and below is my email confirmation with purchase ID removed. https://pro.peek.com/reviews/sample/5907ae6893d2da304f00005b/1 Email confirmation: Thank you for making a purchase with Santa Monica Tour Company on 2017-10-18. Here is a receipt for your order. Please note that a separate confirmation email which includes details about the activity you booked will be sent separately. ORDER DETAILS: Purchase ID: xxxxxxxx Order Summary: Haunted Santa Monica Ghost Tours (6x Adults) Subtotal: $210.00 Taxes & Fees: $15.28 Discounts: $0.00 Total: $225.28 Thanks, Jeb --------------------------- This tour was run by Zack and Candace, two really friendly people. Zack is super energenic, threw dad jokes, and would be an awesome person for regular tours (not haunted tours), and Candace helped tell half the stories. Not sure how this averaged 5-stars. I would give it 0-stars if possible. Biggest disappointment and waste of money. Our group of 10 people all felt scammed. Wasn't what we expected at all. The places we went to were just too crowded to set the mood. Most of the "facts" that were described weren't delivered well to draw us into the stories. Good information on the buildings, but all the haunting stories didn't have any emotions behind it to create the atmosphere. That coupled with the noise and crowdedness of the entire tour just took everyone completely out of it. The whole tour was missing the Mystery aspect of a haunted tour. Delivery of the stories using "factual" statements such as "EMF" and "Séances" does not make it scary, mysterious, or convincing. Not even drugs or alcohol would make it close to what you would expect (Not to say there was any of that involved). TLDR; If your not doing this for your 5 year old kids, don't waste your money or time. Additionally, the tour sent me an email asking to rate my review from 1-5 stars. If you pick anything below 5-stars you get sent to a fake reviewing site that doesn't allow you to submit; Clicking 5-stars sends you to this Yelp page. That's just terrible. https://pro.peek.com/reviews/sample/5907ae6893d2da304f00005b/1

Book our first fishing trip. Took my father and son and they both loved it. We all had a great…read moretime. Highly recommend! Very professional and we leaned a lot.

Booked a second lesson with Lorenzo for my 12 year old son. This time he took us out on his boat to…read moreLake Castaic. It was a beautiful day. Lorenzo was patient, experienced and fun. He encouraged my son and we had an excellent day. He caught more than 10 fish under Lorenzo's tutelage! I would recommend Lorenzo to anyone looking to learn the craft of fishing from someone professional with passion and kindness. He does not disappoint! We will be booking another lesson soon!