I brought in my original Seiko SKX007, never opened or tampered with since purchase, for a simple…read morecrystal replacement. The elderly man at this shop claimed to be experienced with this exact model and told me it would be ready in a week. After a full week with no updates, I had to call him, only to be told he could not do the job. When I picked up the watch, I was shocked to find several issues. The crystal was not sitting flush and was visibly lopsided. There were fibers and lint inside the case, and the chapter ring was misaligned. None of these problems existed before. This was a factory-sealed, untouched timepiece. When I questioned him, he immediately got defensive, grabbed the watch from my hands, opened it in front of me, and told me to clean it myself. This, after clearly damaging it while it was in his possession. He then had the audacity to ask me for payment. Payment for what, exactly? On the drive home, I noticed condensation forming inside the crystal, a clear sign of moisture intrusion due to improper handling or resealing. To make matters worse, I later discovered the seconds hand is bent. It is not currently catching the other hands, but it absolutely was not like that before. This is not just poor service. This is damage. I entrusted him with a flawless, original watch, and he returned it in worse condition with no accountability. Unprofessional. Dishonest. Careless. Avoid this place at all costs.

We took my antique wall clock to Anatoli for repairs. He opened the front of the clock and told me…read moreit would cost $500.00 to repair. He did not ask anything just gave us the estimate. I was hesitant but I did decide to leave the clock in his care. When we picked up my clock he said everything works perfectly but it will sound different before it chimes. We took my clock home and it worked for less than 24 hours. I called him and said I would bring it back but he said no and that I should pick him up at his workplace and take him our home so he could see the clock at our house. We did this and he said that the clock was not balanced. He balanced the clock only to have it fail that night. This time we returned with the clock to his workplace for yet another repair. This repair did not last and the clock was now making a new and annoying noise before it chimmed. So now we are into yet another trip to him. He had our clock for over a month this time (which any good master clock maker will do) He called and said that the clock was working perfectly. On picking our clock up I asked if he had repaired the noise that we had never heard before and he became furious. Told us to never come back and continued to behave in a loud and unreasonable manner. To say he lost his temper is an understatement. Do yourself a big favour if you have a need of a clockmaker - GO ELSEWHERE! This was a horrible experience and we still have a clock in need of repair. This man is over his head and misrepresents himself as a clock maker. Deeply unprofessional and dishonest.

Not once but six times has Paul fixed, repaired, and refurbished my antique clocks and watches…read more He was able to replace a square crystal for a 1930s ladies watch. Repaired a 100-year-old men's pocket watch. Runs like new. Repaired my modern watches as well, with wristbands and batteries. When you're out of time, go see Paul. Thank you, Bruce

I asked City Time to service my hundred year old pendulum wall clock as it was in dire need. He…read moregot my clock back to me in exactly the amount of time he said he would at the price he estimated. It is back on my wall and has been keeping perfect time. Outstanding service, a very nice man and a reasonable price. Can't ask for more than that.

Great friendly service and very reasonable prices. He fixed my watch when many others had failed…read morepreviously.

Kong is likely the most experienced watch repair person in Calgary. He provides a very high level…read moreof service at a great price. He was able to calibrate my NH35 automatic movement while I waited.

I've been coming here for a very long time. Like at least 20 years. I usually deal with Nurdin the…read moreowner. If he's not around he leaves the store in the capable hands of his female assistant Sharifa, or Male assistant Din. The store has had a couple of remodels since I've started coming here. I come here because they are personable and have got some good prices as compared to their competition. Also here at the warehouse they have a good selection of wrist watches along with some unique wall clocks. If you need a one stop place to get a watch I'd definitely give this place a look. They service watches as well. The ones they don't they can send out for repair. The only thing I wish is that they were closer to me, or that might be a bad thing too. I live in the deep south and they are located in a strip mall off 32nd ave. Just west of Joey's restaurant.

Unfortunately my watch could not be working again after capacitor battery did not restart it - they…read morewere very efficient and tried to get it working but the watch has more trouble inside and is not worth the repair

Asked the very professional technician to check my watch battery and, if so, to replace it. Task…read morewas completed in under 10 minutes for a very reasonable price. Watch was set and works fine now. Very pleased with the outcome. Great location off Mcleod Trail with free parking in front of shop. I would recommend this establishment for watch repairs.

Friendly people, quick service, good repair and good price…read more Everything I was looking for.

We wish we'd read the reviews on Tick Tock before ever calling this guy to fix our wall clock. He…read morecharged us $100 to NOT fix our clock and then would not reply to texts or emails to let him know the clock was still not working and we wanted him to do what we had already paid him to do. Then we found a video on You Tube that showed how simple it was to replace the mechanism with a $10 part from Amazon and fixed it ourselves- obviously a simple fix that was beyond TicTock's owner's expertise.BEWARE OF THIS BUSINESS! Would have given him zero stars if that were possible - expensive lesson.

Brought our cuckoo clock in for repair, and the owner said he "lost" it. Did nothing to reimburse…read moreus. Total crook. I wouldn't even give one star.

Absolutely crooked front end staff. They overcharged from the original drop-off. I used them 4…read moreyears ago when the two gentlemen were running it. They were honest. Now it looks as though there are new owners but with one of the men still working the back. The folks up front are dishonest with their pricing and service. Go to Calgary Jewellery which is the best in town. They are licensed by all the major watch manufacturers. The pricing at this "chop shop" is higher than Calgary Jewellery.

Al and Manu are one of a kind craftsmen. There are very few if any who can match their knowledge…read moreand dedication to their craft. Over the last five years I have learned to trust them implicitly with my quality time pieces and they have literally saved me thousands of dollars. They are fun and easy to deal with, and I am so happy that they are still around. RWR

Definitely a neat place to visit. There is a ton of cool stuff to look at and browse through but…read moreeverything felt wildly expensive. Staff were very friendly.

The staff is amazing , the selection is beyond complete. The way they have everything displayed is…read moreincredible. Got some nice cigar ephemera I have not seen anywhere. Amazing!!