1. Cali Auto Sales

    1. Cali Auto Sales

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    Whittier, CA

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    Cali Auto Sales

    3.0 (6 reviews)
    Open 10:00 am - 5:00 pm

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    9 years ago

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    9 years ago

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    Sidney Auto Sales

    Sidney Auto Sales

    4.3
    (52 reviews)

    Hands down one of the best dealerships I've ever worked with. Greg is honest, reliable, and…read moregenuinely looks out for you throughout the entire process. Any problems or concerns I had with the vehicle I selected were fixed. Thank you Greg, I truly appreciate it!

    Over the weekend, my daughter went with her grandparents to look at a car she saw online. Greg, the…read moreowner, said the car needed an oil change and it would be ready by Monday. On Monday it was not ready. On Tuesday it was still not ready. He said if we didn't like his business then we can pick up the deposit and must bring the original receipt. On Wednesday my daughter and her grandfather went to get the deposit back but he refused. He became aggressive and used vulgar language. My daughter then called Downey PD and the officer came out but said he couldn't force Greg to give back the deposit. Greg then tried to talk my daughter into getting a different, more expensive car. Every car he was trying to push on her had some issue that needed fixing. None of the cars he was presenting to her were ready to be sold or test driven! At this point she called me and explained what was going on. I immediately went over there. At first Greg was trying to come off as being nice but he switched up real quick when he was called out on his lies. When I asked why he is not giving back the deposit, he said because my daughter called the police. I told him bottom line we just came to get the deposit back like he said he would give it back the day before. Greg became aggressive once again. He yelled at me, threatened to physically "throw me away" because I was "provoking him." Again, I stated we just wanted the deposit back and did not want to do business with him. He said he did not want us leaving a bad review and how he sued people in the past for writing bad reviews on Yelp and won millions of dollars. He said he would give us back some of the deposit only if we signed a hand written contract saying we would not write a negative review and if we or anyone else we know were to write a bad review he would sue my 18 year old for $15,000. We did not sign anything and lost out on $500 dollars, therefore, do NOT recommend doing business with Sidney Auto Sales based on our terrible experience. And Greg, I know you are going to read this.....It is NOT illegal to leave a honest, negative review of a business, as consumers are protected by free speech and the Consumer Review Fairness Act (CRFA). We, as consumers have the right to share honest, firsthand experience, even if it is critical. If you are worried about negative reviews written about you and how you do business then you NEED to do better.

    Puente Hills Toyota

    Puente Hills Toyota

    3.5
    (1.6k reviews)

    UPDATE: I am updating my review because the dealership ultimately made things right…read more While our initial experience was extremely frustrating. To the dealership's credit, after we escalated the issue with the General Manager, Arturo "Artie", he personally reviewed the situation and honored the original written proposal. He and his team made sure the deal was completed as originally presented. They also matched the financing terms we had secured through our credit union. I also want to recognize Casey, the salesman, who was consistently apologetic about what had happened and also escalated things to his manager Calvin. Lastly, Ted in finance really helped us start to feel good about the purchase again and made the final steps of the process much more positive. The reason I am changing my review is because a business should be judged not only by mistakes that happen, but by how they respond when something goes wrong. While the original experience should never have happened, Artie and the team ultimately stood behind the quoted price and earned back our business. I want to give credit where it's due: Puente Hills Toyota honored the agreed-upon deal and made the situation right in the end. We're now loving our new car!

    Three weeks ago, I went to the Puente Hills Toyota dealership to replace the water pump on my 2013…read moreToyota Prius. I met Assistant Service Manager Isaac Diaz, who was very helpful to me. He saved me several hundred dollars by searching the history of my car and finding out that I had an existing warranty on the water pump. Isaac was knowledgeable, honest, and super friendly. For that reason, I brought back my other car to replace the battery and then the tires. My experience with Isaac showed that he cares about his customers and thinks about what's best for them. If you ever need car service, I strongly recommend you go to the Puente Hills Toyota dealership and look for Isaac Diaz. You won't regret it.

    Tesla

    Tesla

    3.6
    (33 reviews)

    Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.

    Most of the staff here were friendly, but my experience with two employees - Tessa (short hair) and…read moreFred(with a big beard)was extremely disappointing. Tessa ignored me completely because I was not the person purchasing the car. I spoke to her several times and she pretended not to hear me. When I asked to speak with a manager, she brought over Fred, who immediately dismissed my concerns without even listening to my side of the story. Fred also said he would only speak to the buyer and made comments that made me feel disrespected and discriminated against. Every time we visited, Fred would sit there watching us without greeting or assisting us. We always had to walk up to his desk, and his responses were cold and unwilling. There was no sense of customer service or respect. What makes this more disappointing is that I had just purchased a car here last week and already referred two friends to this location because I previously had a good impression of the store with other staffs. After this experience, however, I no longer feel welcome here. As long as these two staffs continue treating customers this way, neither I nor my friends will return.

    Cali Auto Sales - car_dealers - Updated July 2026

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