HUGE shoutout to Adam Cuéllar for making my Toyota Camry purchase an absolute WIN!…read more What really sets Adam apart is how he goes Above and beyond. He made the whole process smooth, fast, and actually enjoyable (which says a lot when buying a car ). I left feeling confident, taken care of, and 100% happy with my decision. If you're in the market for a car, don't even think twice --go see Adam Cuéllar

Thank you and shoutout to Tony for the help on picking out a new ride Super excited to get on the…read moreroad

Here is my second review and long time coming. I apologize Krystal. We took out Honda pilot again…read morebecause we were having trouble with the light not turning on inside the car. Krystal made sure those lights turn back on and we had our car back the same day. Thank you Krystal for your amazing customer service and satisfaction!

SERVICE on a battery swap…read more I scheduled an appointment for a battery replacement and had a disappointing experience with one service representative, ALEX. He came across as rude and dismissive, lacked basic customer service skills, and made me feel as though my concerns were not valid. He did not make eye contact and did not make me feel valued as a customer. HE WAS COCKY In contrast, LUIGI provided outstanding service. He was polite, professional, and very helpful. He took the time to answer all of my questions, made sure I felt heard, and went above and beyond to ensure my experience was a positive one. His attitude and dedication truly made a difference and reflect the level of service I would expect from Honda.

On my second vehicle with Moon Auto and they never disappoint! They always find the vehicle that…read morebest fits your needs and with an affordable payment as well. No need to wait for hours at the dealership and the car gets delivered to your door. Amazing service!!!

There should never ever be a need to go to a dealership haha . MoonAuto does the job of what would…read morenormally take more than three people at a dealer to do. You only talk to one person you only meet with one person and that one person takes care of all of your needs from before your purchase, during your purchase, and after your purchase and your future purchases, which to me is huge. They're actually there for you, not just to sell you something. I definitely recommend MoonAuto. Very patient and attentive to my needs. Thank you.

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

They were very attentive and were able to work around my schedule. Ivan who came to clean my cars…read moredid an amazing job and my car was filthy. Over all they did a great job at an affordable price.

Hands down one of the best dealerships I've ever worked with. Greg is honest, reliable, and…read moregenuinely looks out for you throughout the entire process. Any problems or concerns I had with the vehicle I selected were fixed. Thank you Greg, I truly appreciate it!

I recently purchased a vehicle from this used car dealership, and overall, my experience was very…read morepositive. From the moment I arrived, I was greeted by Greg who was friendly, approachable, and not overly pushy, which made a big difference compared to other dealerships I've visited.The selection of vehicles was solid, with a variety of options at different price points. The car I ended up choosing was clean, well maintained. I appreciated that they allowed me to take my time inspecting the vehicle and didn't rush me through the process. One of the highlights of my experience was the transparency. The salesperson was upfront about the vehicle's history, provided a full report, and answered all of my questions honestly. They also walked me through the financing options clearly, making sure I understood everything before moving forward. There were no surprise fees or last minute changes, which I really valued. The buying process itself was smooth and relatively quick. The paperwork was handled efficiently, and Greg made sure I was comfortable every step of the way. They also made an effort to ensure the car was ready to go before I drove off the lot. In the end, I felt confident in my purchase and appreciated the professionalism and honesty shown. I would definitely consider returning in the future and would recommend this dealership to others looking for a reliable used car and a straightforward buying experience.

John sold me a Jaguar 2011 xj. In bad condition. I fix some off the problem on the cart. He bay…read moreback the card and I have to pay him to take the card back. No he has the car for sale again. If you happen to bay a Jaguar XJ 2011. Be shure to check for steering rack. Need new one. Picture the work order is more then $7000. Don't Buy cars. From AutoWorld Alamo.

An experience we would have ever expected. Words can't even describe how they made us feel. We felt…read morelike family. Never did we even feel we were being sold. Zero pressure and amazing service. On top of the incredible service and oh yeah we even found the truck we had been searching so long for. Thank you Guys at Auto World we will recommend everyone we know to you.

I would never recommend anyone here ever the same sales man Juan and the other guy just don't look…read moreout for anyone on deals of it's your first time buying do not buy a car here they will get you in all different ways Apr , financing , lemons , and give you a car with no oil change , no gas in the car , lie in the car fax do not shop here it's a legit scam

Horrible service went in 11/1 to look at a car told us a price and said he would fix the couple…read morethings that were wrong with it. Came to pick it up 11/5 and nothing was fixed when we went to signs the document the price went up by a lot !!!! he told us he would respect that price the day before when we test drove it ! When we tried talking to him about it he had attitude about it and walked away. If you're looking to get a car don't come here. They closed the last dealer for bad service I tried giving them the benifit of the doubt but never again. Don't waste your time or money

I brought my Toyota to this location for the first time since moving to La Puente, and was…read morethoroughly pleased with the experience that they'll be a mainstay hereafter. One thing I found to be really convenient was the shuttle service that'll pick up and drop off within a 10-mile radius, so of course I took advantage of that. There are several pick up and drop off times within an hour of each other, so be sure to check with your service advisor and the rental department after your vehicle gets checked in for the next available shuttle. Another cool amenity is the theater, located inside just off to the side of the general waiting area; I don't know any other dealership that has one for their customers! And of course, there's a cafe with free coffee and water, as well as an assortment of snacks for purchase. Lastly, i'd like to thank Raymond, a seasoned service advisor, who was very helpful throughout the entire process. I'll definitely be returning for any service, and possibly sales, in the future.

Their online price for 0W20 QT is $5.83 but at their Parts shop/department/center is $9.89 and my…read moreoil filter online is $4.72 but at their Parts shop it's $6.99. I don't understand why it's done this way. It's disappointing.

I've now visited three different Tesla locations, and Tesla Montebello has hands down been my best…read moreexperience. My very first Tesla interaction was a test drive at the Inglewood location. While I appreciated the opportunity to test the vehicle, the experience itself was honestly a bit meh. It felt rushed and transactional, and the agents seemed eager to move on to the next customer. It didn't leave a strong impression and didn't quite match what I expected from the Tesla brand. My second experience completely reset my expectations. I picked up my Model Y at the Long Beach location, and it was exactly how a Tesla delivery should be. The representative who helped me, Adrian Espinoza, was absolutely amazing. He was patient, thorough, welcoming, and genuinely invested in making sure I felt confident with my new car. That experience set the precedent for how I anticipated my future interactions with Tesla to feel. Then came my first service appointment, which led me to Tesla Montebello. I'll be honest. When I initially saw in the Tesla app that the earliest available appointment was about seven days out, the day after New Year's Day, and required driving a bit farther from downtown LA, I was slightly annoyed. Now I can confidently say I'm incredibly grateful that things worked out exactly this way. The Tesla Montebello location is beautifully tucked away in its own quiet corner, and the entire environment feels calm, serene, and thoughtfully organized. As someone with Southern roots who truly appreciates peaceful, welcoming spaces, this immediately stood out. Everything, from the exterior to the interior, was spotless, neat, and well-run. I arrived about 15 minutes early and was warmly welcomed by the customer service team, who invited me to get settled in the waiting area. I barely had time to sit down before they came to ask if I was ready. My wait time was maybe two minutes total. The team walked out to my car with me and patiently answered questions that were likely covered in the user manual. They helped me locate alert and report history, showed me how to schedule morning warm-ups before heading to the gym, pointed out where my windshield wiper fluid container is, and even assisted me with obtaining a physical key while I was on site. Every interaction felt kind, unhurried, and genuinely helpful. The only hiccup during my appointment had nothing to do with the Montebello service team at all. It seemed to be related to the backend messaging architecture within the Tesla mobile app. While the service estimate was shared within the message thread, the button itself wasn't tappable from that section, so I had to navigate to a different area of the app to view the estimate. Once I found it, everything was clear. I mention this only as constructive feedback, because the team on-site handled everything flawlessly. And as a very busy person, I have to mention this. The Wi-Fi at the Tesla Montebello service center was excellent. Guest Wi-Fi is usually unreliable, but this was fast, seamless, and made it easy for me to get work done while I waited. I spend a lot of time in Tesla lounges, and while there is consistency across locations, Montebello truly stood out. Overall, this was a 10 out of 10 experience. Tesla Montebello exceeded my expectations and reinforced the level of service I came to expect after my Long Beach delivery experience. I will absolutely be scheduling all future service appointments here. Thank you to the entire Montebello team for such a smooth, calm, and genuinely positive experience.

Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.