The price is high but the customer service is on point…read more If you're there waiting make sure you get a complementary coffee.

AVOID AVOID AVOID…read more Even by used car standards, these guys are easily the biggest liars and scumbags I've ever dealt with. And they are so stupid it's all in writing. First they lied and told me they could sell the extended warranty for $2,900. Then they tried to sell me the same warranty for *$9,000* on a car where they were offering the identical warranty on their own website (same car) for $5,700. They just inflate the prices and try to screw their customers hoping they don't notice. See screenshots below. Then the finance manager claimed it was a "GM manufacturer's warranty" even though that was a blatant lie. It was for a Corvette and he later admitted it was done by Toyota Financial Services. Then they claimed a third party warranty would offer Used fake Chinese parts. Yet another lie. All in writing. Then they promised to reserve the car with a credit card. I told them to send me the info so I could give them credit card for the deposit and book travel. They didn't send it and I followed up three times today. They kept blaming their email system not working and other excuses. He finally sent it as I was walking into a 4PM meeting, and I told him I would sign it when I walked out and call him. I called him as I walked out and he told me that he had someone else coming to see the car and that "they had been trying to get a hold of me all day" - another COMPLETE LIE . I had literally called them FIVE times that day, and had spoken to him less than 90 minutes before. I have the call history to prove it. He also told me they had "30 salespeople competing to sell that car". When's the last time you saw a small town car dealer with *30* salespeople? These idiots wasted hours of my time, and lied repeatedly at every step. (and in case you're wondering, see attached photos where they claimed they were offering a factory GM warranty as a Toyota dealership, as well as the warranty discrepancy) Trust me... Take your business elsewhere.

Had a great experience at Ocean Honda. Mario Castillo was very professional and straight to the…read morepoint. I told him exactly what I wanted and he worked with my numbers. I left with a new car within 2 hours.

Mario Castillo by far exceeded my expectations of good customer service. From beginning to end the…read moreprocess was a walk in the park. Thank you very much. Arturo & Nicole Torres

On my second vehicle with Moon Auto and they never disappoint! They always find the vehicle that…read morebest fits your needs and with an affordable payment as well. No need to wait for hours at the dealership and the car gets delivered to your door. Amazing service!!!

There should never ever be a need to go to a dealership haha . MoonAuto does the job of what would…read morenormally take more than three people at a dealer to do. You only talk to one person you only meet with one person and that one person takes care of all of your needs from before your purchase, during your purchase, and after your purchase and your future purchases, which to me is huge. They're actually there for you, not just to sell you something. I definitely recommend MoonAuto. Very patient and attentive to my needs. Thank you.

NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I honestly have nothing bad to say about this place. The owner is such a genuine, nice, down to…read moreearth guy, and you can tell he really cares about helping people. He was very understanding of my situation and helped me get out of a tough spot when I really needed it, and for that I'm truly grateful. I came in not knowing what to expect, especially with my credit situation, but he gave me a chance and worked with me instead of making me feel judged or pressured. I walked away honestly surprised and extremely happy with how everything worked out. If you're looking for a good, reliable car and want to deal with someone who is honest, understanding, and actually treats you like a person, I definitely recommend giving this place a shot. Even if your credit isn't the best, just go talk to him and see what he can do for you. You might be surprised, because I definitely was. I'm truly thankful for the way I was treated and for all the help I received. I would absolutely recommend this place to anyone looking for a car

Everything went smoothly. Greg and wife are amazing. Also has a great in house mechanic.read more

An experience we would have ever expected. Words can't even describe how they made us feel. We felt…read morelike family. Never did we even feel we were being sold. Zero pressure and amazing service. On top of the incredible service and oh yeah we even found the truck we had been searching so long for. Thank you Guys at Auto World we will recommend everyone we know to you.

John sold me a Jaguar 2011 xj. In bad condition. I fix some off the problem on the cart. He bay…read moreback the card and I have to pay him to take the card back. No he has the car for sale again. If you happen to bay a Jaguar XJ 2011. Be shure to check for steering rack. Need new one. Picture the work order is more then $7000. Don't Buy cars. From AutoWorld Alamo.

I would never recommend anyone here ever the same sales man Juan and the other guy just don't look…read moreout for anyone on deals of it's your first time buying do not buy a car here they will get you in all different ways Apr , financing , lemons , and give you a car with no oil change , no gas in the car , lie in the car fax do not shop here it's a legit scam

GOOD THING THEY ARE CLOSED NOW- bought a 2013 genesis from this dealership took it for a test drive…read morenoticed the tranny a little rough but I was getting the extended warranty anyway. So then tranny went out 2k miles later got it replaced for $100 deductible not bad. Then I go to get a smog and catalytic converter is aftermarket and doesn't pass smog. Now I need to replace cat at my expense. They had the car listed at 15k put 6k down thinking I would lower the amount. Nope. Took my down payment and gave me the loan at 15k. Do not buy here ever.

Danny Yu, the salesman who helped me purchase my vehicle through the Costco Auto Program, was very…read morehelpful through the entire process. Danny provided very good communication with me before I even made my way out to the dealership as I live a distance away. Danny ensured that I not only found the exact vehicle model and color I had been looking for, but was able to provide an offer that beat all the other deals I had been offered at other dealerships. Both Danny and the financing manager Kim were very helpful and understanding through the entire process while also both maintaining a friendly attitude. Definitely worth visiting this dealership for your next car and if you live far from it like I do, it is worth the drive.

I had a great experience working with Carina Chan at Puente Hills Toyota! She was incredibly…read morefriendly. Accommodating, and genuinely made the entire process easy and enjoyable, she has a great personality, takes her job seriously and goes above and beyond to make sure her customers are happy and knowledgeable throughout the process. I truly appreciate all of her help and would absolutely work with her again. I would also highly recommend Carin to anyone looking for a Toyota. I will definitely be referring friends and family to her in the future. Thank you again, Carina and thank your Puente Hills Toyota for hiring such a great talent and giving me a wonderful car buying experience.

The staff at Tesla Montebello were absolutely amazing from start to finish! Even after it was…read moredetermined that my car would have to stay overnight, they went out of their way after hours to make sure I was taken care of and got me into a loaner vehicle. The lead technician, Frankie, was great, along with Kevin, who helped me navigate the process. Jeremy was also extremely helpful and knowledgeable throughout the entire experience. He took the time to explain everything and made the process feel very smooth and stress-free. Huge shoutout to the entire team at Tesla Montebello for going above and beyond. It's clear that they genuinely care about their customers. Definitely one of the better service experiences I've had!

Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.