Terrible experience. They replied to my initial Yelp inquiry and claimed they could do a mobile…read morerepair. My first clue should've been that they were available and virtually no other auto glass company was doing mobile repairs this quickly due to the recent hail storms. They were supposed to be here between 10 and 1 today. I was told I'd get a call/text the day before (Tuesday) to confirm. No call. I messaged them on Yelp today and was told that I would be getting a text when the tech left his previous repair in New Braunfels. At 10:30, I got a text saying he was 20 minutes away. By 11:30, I began to become concerned as to whether they were coming. No replies to texts or calls. After a second call, he told me that he was redoing his last repair and he'd be leaving there in 20-30 minutes and said that repair was not the one in New Braunfels. At this point, I cancelled. This place has more red flags than most online dating sites.

Not to long ago, I had my 2012 Toyota 4Runner windshield replaced and now a few rock chips then…read more"BAM" that happen. Chip turned into a cracked line from the Texas heat. First person in mind, was David Reyes from High Class Auto Glass since he did my previous windshield replacement. I couldn't get Pilkington glass since it has been replaced by TRIVAL with same quality as before. See link below for break down of the different glass companies. http://www.phoenixglass.biz/windshield-and-auto-glass-brands-we-sell.htm Outstanding job and great customer service as always. Highly recommended.

Must have had a chip in the windshield as post the major freeze the windshield spider-ed. Call a…read morefew places and even the shop that does all my repair work and got two recommendations for Absolute. Gave them a call and left a message. Called after not hearing anything and got in touch with someone and got all the details of cost, etc. I told them I call them right back about scheduling. I needed to work with my partner for someone to be home when they showed. Then it was pretty hard to get back in touch with them. Took a few calls. I would honestly would knock a star because of this. However, when I finally got in touch with someone they said they had a family member pass. It is the year of COVID. I get it. Life is too dang hard at the moment and a windshield is nothing compared to death. Got something scheduled. The day of someone called and said his guys were going to stop for breakfast in Oak Hill and then head my way. Two hours later they showed. Again not really cool to take two hours for breakfast. Obviously, they either were far away (Oak Hill is about 15 minutes from me) or did something else. Usually wouldn't be a big deal but we had somewhere to be and needed time to get there. Bad on us for scheduling something three hours post a scheduled time to meet. The two guys that came out were professional and fast. I guess they did a good job as the windshield is in place and hasn't fallen out. They moved the toll and inspection sticker for me. $400ish seems high but when I called around it was about the same price and they come to you. Things cost more than you ever think they should. Overall I would have them improve their communication. Then again maybe I caught them at a bad time. Either way I have a new windshield and didn't have to go anywhere to get it. Do note you can't move the car for about 90 minutes post installing a new windshield. Thankfully, we have multiple cars to drive to our appointment.

It seems impossible to keep rock chips out of your windshield these days. I'm so happy I found…read moreChance, at Absolute Auto Glass. Chance was actually early to my appointment and was able to repair my windshield in no time. He was very friendly and professional. I hope I never have to use a chip repair again, but if I do I know I'm calling Chance at Absolute.

So these guys are great. I had an issue with my Lane Departure Warning System, AEB and he came out…read moreto my house the next day to look at the car. As it turns out, my eztag placement was causing the issue so instead of trying to sell me a costly repair, he just re located where the eztag was placed and solved the issue. He can also help with rocks leaving dents off the windshield. I would use this company again for sure.

Extremely disappointed in the staff and their services. I chose this place based on the reviews but…read moreI shouldn't have high expectations. My passenger window was broken into so it had to be replaced with a new window. The issue is they did not add the tint to my window after I explicitly told them to match the tint to three other windows. They claimed on the phone they would add the tint easily. Now the window looks different from other three windows. I bet they are laughing about it. One star review. I wish it could be a zero.

Very rude front desk guy. So wild. don't take your vehicle to the Plugerville Gerber! I will…read morehappily get my car fixed where people respect the pain Customer and aren't rude

Update: The body shop did reach out to rectify this issue. I have since sold the car however but…read morewill give them a more proper rating for the follow-up.

Nery took a $9,000 deposit from me over two years ago to do a job and never did the work nor has it…read morerefunded me the money. Ignores my phone calls and text messages until I go knock at the door at his parents house and talk to them, then he contacts me immediately and tells me more lies.

Recommended by a friend. A great experience at a good price. Came out the next day to my work, the…read morework was done in about an hour. The new windshield looks and functions great (I like the fact that Nero gave instructions on how and why to help the repair be 100% No question will call again when I need another new windshield - which, in Austin, is all too often

Geo and his crew got me back in my wheels on the same day. I needed my amp and speakers tested and…read morethe team took care of me, even taught me a thing or two.

Read my other CS Burnet review for where these issues originated but this location is possibly even…read moremore inept. In July I got four new speakers put in on my '17 Subaru Impreza. It's not a crazy complicated car.  The right passenger speaker sounded awful, like it had been installed against the metal, but the rest were fine. I planned to take it back in, but after a trip a few days later, I noticed **neither of the passenger side doors had their lock cables attached**, which meant no one could open their doors from the inside. It could have killed someone if we'd been in an accident. I took it to the Fiesta location which is closer, told them both doors weren't attached. When I picked it up I noticed later they'd only done the back door, despite me explicitly saying multiple times and watching Geo write down that it was both doors. I had to take it back AGAIN to get it fixed. Later, after a 12 hour trip where we could barely listen to any music because the PS speaker was so bad, I took it in again and they said it was grounding out on the wires against the metal of the door. They installed some sound dampeners and said it was fixed, even though none of the other speakers needed it. It still didn't sound great, but it was better than it was. Then, to my ABSOLUTE MIND-BLOWING SURPRISE, when my passenger tried to get out a few days later, I found out they hadn't attached the handle AGAIN after they'd put in the dampeners. I brought it back and when it was ready for pick up Geo walked around testing the doors from the outside to show it was all fine. I leaned over and tested just the passenger door from the inside- the one I had told them was broken- and would you possibly believe it? It STILL HADN'T BEEN FIXED. He said repeatedly that he thought it was the back doors, which I had told him in person and on the phone that it was the door on the front passenger speaker that they had JUST worked on a few days ago. His installer came out and said he hadn't properly put it in the clip. For what, the fourth time?? Afterwards I asked Geo if they could refund some ($150) of the original $580 I'd spent on these four speakers because I'd spent dozens on Ubers and hours of time off work over the course of four months driving back and forth to pick up and drop off this car due to their incompetence. He told me and he'd have to talk to his boss to see if they'd "change all the rules for me to get a refund "because I'd had a "little problem" with them when they'd never done that for anyone else before. Are you serious? He also kept saying "Michael Dell brings all of this cars there", like that absolves them of the deficiencies that I've had to deal with every time I bring mine in. If Michael Dell brings his cars to one of the cheapest, worst rated audio shop in town then he's an idiot. Geo got ruder and ruder as I kept trying to explain how frustrating this situation was without accepting any responsibility for the waste of money and time this has caused and said that it seems like I was just there to start an argument. No dude, I just wanted my speakers replaced and to never, ever come here again. At this point, I've probably been back and forth to custom sounds ten times to have them fix issues that NEVER should have happened in the first place but at least should have been fixed ONCE by any member of this store using any reading comprehension or intelligence at all. Before I left Geo said they were the "top store in Austin" which blows my mind cause not a single one of the times I've been here have I experienced a single, minuscule shred of competency. A month after I left from the last door lock fix/sound dampener/whatever they did to this car, the speaker on that side now sounds ***even worse*** and ground out than it ever did during any of this fiasco. I'm going to have to find and pay another shop to fix it cause I'll be damned if I ever go back to this store. Avoid at all costs unless you're "Michael Dell".

So glad I found this company to replace my windshield. They were able to come out the same day,…read morewere reasonable, responsive, and efficient. Everything went smoothly, and I would hire them again.

Glad I shopped local - Thanks Marquis you are a pro. Highest rating service, price and courtesy.read more

Seal A Shield can reinforce a cracked windshield if it is not in the line of vision. For areas that…read moreneed improved vision they are not as good. I approved the $80 repair if it could improve vision. The repair failed. There were no cracks and the ding did not exceed the first layer of laminate. Then the scraping of the repair material scratched my glass to 1 inch on both sides of the ding. What would have probably passed inspection became a total loss. The new window had to be replaced by Charles Maund Toyota for $1,650. The window alone was $1,016. It had heads up display and lane camera alignment features. Local companies could not do the alignment and test properly.

FANTASTIC SERVICE!!! I got same day service, communication was great, and overall a very fair…read moreprice! Ernest was beyond kind and my windshield looks great! He had the job done in about 15 minutes and even came "after typical work hours" which is so convenient with my schedule. I really appreciate your service Ernest!