First time I've ever been there, just wanted a quick oil change. Will never return! For a place…read morecalled take five with signs all over advertising how quick they are this place was an absolute joke. There was one car in each bay (three bays), so I only had one car in front of me. It quite literally took 30 minutes to get pulled into the bay and then I sat there for over five minutes waiting for somebody to come over to me. I finally told them guide me out. I'm leaving and I did. If you're looking for a fast oil change like this company advertises then don't waste your time here.

Went for an oil change in April that took way longer than normal, the tech had issues putting clips…read moreback on my car. One of the other even asked why it was taking him so long. The next day I hear a noise that I hadn't before. I go back to Take 5 the tech checks underneath tells me it's fine, but my motor mount needs to replaced. I drive a Nissan so I go to the dealership, they found nothing wrong with my motor mount, but there were clips missing! $233 for Take 5s negligence! I've spoken to 4 manager's who assured me I'd be refunded and have yet to see any refund! I will NEVER go back to this place again.

Just took my Toyota Camry to them did a wonderful job fast friendly and will be back price is fair…read moreand best around i would trust them any time

Had a wonderful first experience with Costa Oil today. Bill and Paul were professional, friendly,…read moreand efficient, taking care of my oil change and replacing my cabin filter within 15 min. I will absolutely use Costa Oil in the future.

So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

Genesis was such an amazing rep! Called yesterday because I found a nail in my tire. After trying…read moremultiple places, he was able to help me. Him and another member of the team waited for me to arrive and take care of that nail. The plug took a bit of time and I was very grateful for their help.

Stranded 300 miles from home, the Firestone team came up with a solution that helped me get home as…read moresafely and efficiently as possible! Good people working at this location!

Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!

DO NOT GO TO THIS PLACE!!!! Went here to get my car worked on and now I have to buy a new car…read more Almost ended up in the hospital and thank God I didn't hurt anyone else around me. If there was a zero star option, I would have pick that. Do not trust these individuals, they will take your money and not take responsibility for the work they do. They are scammers. Edit: This is my reply to the store's comment below. My husband tried to consult with you all at your shop and your employees did not want to take responsibility for the work they provided. After telling him that the newest employee was the one that worked on the car.... We simply wanted a refund because the car is in worse shape than when it arrived but your employees wanted to argue instead of help so we will not contact you guys again unless you plan to give us our money back. You can contact him, it's Cody B. in your system.

I'm not sure why, but there really isn't a culture of helpfulness there. Scheduling is…read morearbitrary--maybe you schedule an oil change for 2pm on a Tuesday (or whenever). Buddy, you will be waiting FOREVER for them to even get to your vehicle. And then it'll take FOREVER to actually do the service. And then a sullen mechanic who doesn't enjoy people-ing and I'll toss some papers and some keys on the counter without a word. It's fine that a mechanic doesn't particularly want to talk to customers. I get it. Other staff are ostensibly present to handle these human vs shop interactions, but usually they're not. And when they are there, what you'll get is a big helping of "tough luck" or a story about work you need done on your car and scoffing indifference if you refuse. They've repeatedly been unable to help me in a timely manner, and I am not alone. I don't know why these folks don't care... in general... they just seem ornery and apathetic. So. Avoid this place. Unless they undergo a massive transformation. Until then, this place will just make your soul tired.

Can't recommend as they don't know how to work on "European cars." Did not think I'd ever face such…read morean issue.

They were amazing. I called them on Wednesday morning, my car's brakes were making a squeaking…read morenoise, and I needed my brake pads changed. They were able to have them done by the end of the day. The guys were extremely kind and honest. Also gave me a truly incredible price.

Outstanding service these men take care of you from start to finish highly recommend to anyoneread more

GO TO WALMART, I'm a college student, went to go to gee an oil change. The worker was obviously…read moredoing something sneaky constantly walking back and forth to the other guy in the shop. He told me it was going to be 150$, I said wtf that's ridiculous and he made up some. Went to Walmart and got same thing for 70$ don't mess with these losers trying to scam good people

Do not come here unless you want to get scammed. Absolutely overcharge for every service and they…read morewill make some problems sound far more urgent than they really are just to try and get you to spend your money. Even when they do work on your car, do not expect it to last. I stupidly had them replace 4 of my ignition coils for so much money, and they had issues only 3 years (20k miles) later. They had a warrantee, but it was only for a measly 1 year. They do not care about helping you they just want your money. There are so many other shops do not come here.

I wouldn't go anywhere except to these guys. Helped me out a ton, saved me a ton of money, and…read moresaved my car's ass when Ford wouldn't.

There aren't enough stars for what this place is/does. Joe the manager here is a honest,…read morekind-hearted man. And the staff here is amazing too! I came here in desperate need of an oil change. Like emergency. My love in haste put antifreeze in where the oil goes. Oops. He was full up on cars and appointments, however said if I would wait around (it was about 4pm) until they close at 6pm he would do it then. AFTER THEY CLOSED! Already so awesome!!! BUT.... While I was waiting, there was an older woman there. He spent over 3 hrs working to fix/fabricate something for her window. But was only going to charge her $40! She had forgot her bank card and only had $20 on her and he said. Thanks! And have a nice day! And accepted only $20 for that work and smiled and was happy to help her!!! Please. Please. If you need anything for your car. COME HERE!!! Don't go down to corporate Jiffy Lube down the street. Bring Joe your business. Btw. He didn't even charge me for the oil change. He said, shit happens. Hopefully this eases your wife's heart for the mistake. I still tipped him ;-) Good man Joe. Good man. If I'm ever back around this way you'll have my business.

I set an appointment online for a simple oil change and tire rotation. When I brought my car in for…read morethe appointment, I was told it would be a few minutes because they were running behind. 3 hours later and they were still bringing in other cars into the garage, with mine still sitting in the parking lot. Customer service was horrible and they did nothing to compensate for the fact that I sat waiting for 3 hours for an oil change. I will take my car to someplace else after this experience.