I only take my vehicles to Caliber. they do a fantastic job! they always take care and make my car like new! they're quick and efficient and make the process so easy! they even cleaned the inside and it's sparkling! thank you all for being awesome! read more

Top notch SEAMLESS service from beginning to end! Very professional with a side of my kind of humor - thanks to Angie (best front desk person ever!!!) and Charles. I would highly recommend them to anyone and everyone needing repair work! They also seemed to beat the prices of several other shops that my insurance company requested quotes on. read more

Had an accident and they got my vehicle fixed up super quick and even gave it to me cleaner than it was when I dropped it off! Customer service was great too. My main point of contact there was Katelyn, and she was great...nice and very professional. I would recommend this place to anyone! read more

Caliber Collision - Body Shops Near Me - Bardstown, Kentucky

Caliber Collision (Bardstown shop) had my truck for 3.5 MONTHS! In February, the new estimator informed me parts hadn't been getting ordered and he'd get the ball rolling. It still took 2 months and multiple updates pushing the completion. When the truck was finally done, I asked that Caliber absorb my $500 deductible to make things right. They said NO. After 3.5 months and admitting they dropped the ball on ordering parts, they refused to make it right by waiving $500. It was a $17,000 repair. Then when I went to pick the truck up, it was filthy. Bird poop all over it, dirt all of it. I went to clean the windshield, no windshield wiper fluid in it. The inside smelled like a chain smoker worked in it, there was so much dust you could see the streaks when I vacuumed it out. It was awful. Then after the 2nd time starting it, it started throwing codes. I took it to the Radcliff shop, he cleared the codes and called the Bardstown office to see if they recalibrated the computer system, turns out they did not and still were not going to do the recalibration. I left the Radcliff office with no appointment and the next time I started the truck; it started throwing codes, again. So now I must take it back to Caliber to get recalibrated when it should have been done before I picked it up. Terrible customer service and terrible management of the whole repair process. I do appreciate the Radcliff office and their efforts to help fix the codes, beyond that, I am very disappointed with my experience. read more

I wish it was a minus button to hit on this Caliber company..... I know I made another review but new stuff has come to our knowledge after my other rant on this scam of a body shop.... A State Farm appraisal met up with my son and the supervisor at Swope Hyundai and found damage that Caliber didn't even fix or make notes about that has to do with the accident..... So now my son will have another round of rental car he will have to pay out of pocket if Caliber isn't willing to pay it..... Because this car is NOT going back to this place.... If you want your car fixed after an accident, and don't want the headache of fighting with insurance and Caliber, ending up with having to hire lawyers to get Caliber to pay for the damage they creates...... TAKE YOUR CAR SOMEWHERE ELSE!!!!!!!!!!! Look what this one year old car look like coming out of this so called body shop!!!!!!! read more