I never leave reviews but I just have to for this place. I have had so much car damage in the last…read moretwo years and this place has cared for my car every time. Affordable, friendly and reliable, Lambert's won't try to upsell or scam you. They truly care about their work and their customers, and will contact you every step of the way if something more is needed while the original service is being completed. The whole staff is great, but DJ is always so helpful and friendly, and makes things easy to understand even if you know nothing about cars like me. I would recommend this place a thousand times over.

After buying a used vehicle, I noticed what appeared to be peeling topcoat on the door. A neighbor…read morerecommended Lambert's. They fixed the issue at what I thought was a very reasonable price and the customer service was excellent.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

He did a great job taking care of a couple of dings on my wife's car. We went from four to almost…read morenone as three were totally repaired and one he said he would only be able to do so good and then he did great.

I leased a 2022 Chevy Equinox in August, 2022. Two weeks later some asshat slammed his car door…read moreinto mine (while I was in the office at work) and created a dent. Not a big dent, but it was literally a Brand New Car and some idiot decided not only to dent it, but to not leave a note or anything. The dent wasn't, like, huge or anything, but it was on the driver's door, so every time I got in the car I'd see it. After enough time passed and I had enough extra cash, I decided to get it fixed. I drive by the Dent Doctor pretty regularly, so it was a no-brainer. I emailed the Dent Doctor a couple pictures of the dent and they sent me a ballpark quote of $150 to fix it. Easy enough. They generally book a couple weeks out, so when my appoint came along I was there at 8:15 a.m. Kaden was busy working on someone else's car, so I said "Hey, I can just sit and wait". He said there was no need, that the other car could wait, and by 8:25 my car was in the building being worked in. I figured it would take an hour to an hour-and-a-half, but I brought my laptop so I could work while the dent was being tended to. They've got a small waiting room in the lobby with a table and a couple chairs. I didn't need a lot of room to work and that was just fine. Imagine my surprise when, at 8:55, Kaden walked out and said "Ok, you're all set!" Holy WOW! I was not expecting it to be done in, literally, 30 minutes. I settled my $150 repair charge and I was on my way. Total time on site was less than 45 minutes and there is, 100%, no sign of the dent any more (see my Before and After photos). I know it was a 'me' thing more than it was a necessity and didn't impact the care at all, but it tasked me, so I had to do it. Besides, it was only $150 to make the car look like a million bucks again. Thanks, Dent Doctor! I know who I'll be calling on if I need a dent fixed again!

The folks at Conn's were very kind and straightforward about the repairs. The estimate was…read moreincredibly accurate. Kim in the front office is so nice. What a great and friendly manner she has. My car was actually ready one day earlier than it said it would be and they washed my car and vacuumed it out for me! What a great shop. No wonder they're so popular! Everybody should go to Conn's.

Found this business on Yelp. I visited the location in…read moreJTown. I recommend. There's a designated area for estimates, the office runs like a well oiled machine. They called me to remind me of my appointment, and they were ready when I got there. Received an estimate and a realistic time frame when to expect the job to be complete.

A+ from beginning to end. I was given an estimate from Day one and the entire process was great.read more

My husband and I have always had good experiences with Senn's Collision Repair Center on Poplar…read moreLevel Road. Recently, we learned that their customer service is also excellent. I authorized Senn's to replace a fender and provided a deposit to cover the parts. Soon after I learned that my car had an engine problem that would be expensive to fix so that I would likely to trading my car for another. I called Senn's to see if I could cancel the order even if it meant forfeiting my deposit. Not only did they cancel the order, but they refunded my deposit, saying their organization wanted to be good neighbors.

Excellent, quality work by friendly, experienced professionals. I would definitely return to Jim's…read moreBody Job in the future if needed.

Over the years I've had 3 vehicles in at Jim's. So professional, easy access and fast return of any…read morequestions. Terrific work on our mangled cars . They take all the work away from you in dealing with insurance and payments

After a rearend repair in June I noticed a small part in my trunk had dislodged. I called, thinking…read moreI would have to make an appointment. I was told to bring it in at my convenience. Well how about today, I said? The answer was sure...anytime. Life has throw us a devastating curve ball so when you come across a place of business that puts customer service first, it's a real blessing. We thank you so much for your care & compassion!

Very friendly and quick service but my service van that was repaired through insurance after…read more couple of years Is falling apart on the repaired side. Body lines don't line up. Front end ball joints wear constantly. Short cuts were made on paint under replaced fender, unpainted area showing. Rim that was replaced is rusting away, the other 3 oem wheels are still fine. Wouldn't recommend for repairs if you plan to keep the vehicle.