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    Caliber Collision

    5.0 (1 review)
    Closed Closed
    Updated 1 week ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

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    1 year ago

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    Conway Collision Center

    Conway Collision Center

    (6 reviews)

    If you are looking for customer service and a business that values their customers, don't choose…read moreConway Collision Center. I find it no surprise that Conway Collision Center's last good review was in 2020. As a preface to this review, my vehicle was not worked on at this location. From what I can gather, I wasn't important enough or the job wasn't easy enough for them to even return my calls. I booked an appointment with them on an early Wednesday morning and spoke with someone (Todd?) about an insurance repair and additional repairs to the vehicle which I was going to pay out of pocket. I had to take off work for this appointment. Todd assured me that he was going to put together my quote, give me a call, then email me. A few days later, no call. I don't know what their work load is or how long it takes to put together an estimate so I called a few days later, was put on hold, and was told that Todd was busy doing payroll. I was told that he would call me back. Again, days have passed and no call. It has now been a week. I work in a service oriented business and to not follow up with a customer within this time is amateur. Not only that, but I completely wasted my time going to a business that doesn't value my time. My advice is to be careful booking an appointment with Conway Collision Center. Conway Collision Center obviously does not have any consideration for the customer's time. If this is how they treat people, just imagine how they will treat your vehicle. Real businesses that care, return calls, follow up, or at least have the courtesy to tell a customer that they don't want to do the job. That is just the professional thing to do and their professionalism is heavily lacking.

    Wonderful service! Personal attention!! AND my new car was restored to it's glory. You cannot tell…read moreI'd been hit at all. Scott even made sure there was no wax left in the grooves and creases. I recommend them 100%

    Steve's Auto Center

    Steve's Auto Center

    (25 reviews)

    TRACY, at Steve's Auto guided me through a rear-end collision of my beloved vintage 2002 qx4…read moreinfinity. Parts, now hard to find because of the age of the auto were found, at a reasonable price and when they arrived they turned the car around in two days-including a fantastic paint match up. Kind, courteous, competent. Hope I don't need them ever again but if do, they are the way to go! jeffkelley

    I would have left less than one star for Tracy's Terror Towing but that wasn't an option. Do…read moreyourself a favor and never give your business to Steve's Auto Center. The "owner" is a vile excuse of a human who feeds off of the misfortune of others. Said owner goes out of her way to make someone's horrible day even worse. I was in a near fatal accident, no fault of my own, didn't choose to use this so-called company. I 'm not from this town and knew nothing of the services provided. Owner literally yelled at me after my car had been on their lot for 1 day (After I left the hospital in my home town and contacted the company inquiring on the next steps). Again, I'm not from Conway, nor do I live in Conway but I sure hope this is not how the natives actually treat people in general. Owner did everything in her power to make paying for my tow service and having my totaled car removed more painful than the actual 5-time roll crash itself. She most likely needs Jesus. When you show the owner the same level of respect that she has shown to you while she's hiding behind her phone, but you offer your respect more genuinely in person, she tucks her tail between her legs and hides in her office, sending others out to do her work because I guess she doesn't want to play anymore. This company requires their customers to come in person and pay for the release of their vehicle with cash so she says, (regardless if the customer lives three hours away and attempts to pay over the phone and has scheduled a pick up) when their website clearly states that Steve's accept cards. Probably because they charge $60 a day storage until you can get back to this town in person and pay with cash and be there the exact same time as the tow company removing it from Steve's trashy lot...I suppose it's a plot to make more money and much easier to pocket cash from the price gauging than it is to pocket the credit card slip, huh Trace?! For those following along, my vehicle was on this lot for less than 1 week from the time of incident and I paid $1,167. 00 in cash with the receipt clearly showing the towing fee was $200. That's suspect . If you or a loved one has been bullied by, belittled or taken advantage of by this sham of a company, contact the Arkansas State Tow Board and file a complaint. Also, reach out to the Arkansas State Police in effort to get Steve's contract revoked. Somewhere along the line Tracy became self-important and a bit too big for her britches but YOU AS A CUSTOMER DO HAVE A CHOICE what businesses your money supports. Choose not to support this atrocious scheme. Thank you for your time.

    Caliber Collision - bodyshops - Updated August 2026

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