Donna Nguyen/ Blake Williams, very poor customer service they act like you did something or that…read moreyour the problem, when they over estimated my job for a fender bender, and when I pointed how they were wrong. Now I'm the bad guy!! They are price gougers, even told me it would take 2 to 3 business days to put a grill on WTF you can pop them off in less than 15 minutes!! I would not recommend this business to anyone,

Courtney was my person: the estimate was almost $4500 but almost $8000 when I picked it up…read more 3 weeks out from picking up my car I had to keep putting air in the front driver side tire. Went to tire shop and they put the spare on and said the tire was not fixable as there was a gash on the wall of the tire on the inside. I took it back Just recently I called because my door wasn't locking correctly, like it use to. She told me I had to take it to the dealership. These are the words off my invoice from the dealership: customer cannot lock doors with the vehicle running; it was possible before previous body work done to vehicle removed LF door panel and found door lock actuator electronic connector not connected, speaker disconnected, and door lock key cylinder not aligned properly, connected all connectors properly and found all function to be normal in the LF door after

This guy took 1500 from me and did nothing besides destroy my body panels. No refund because he…read morecouldn't pay rent at the shop he had.

I needed a jump start for my car and they were quick to answer me and quick to come and do the jump…read morestart. They were very polite and also tried to help me determine what was causing the problem. They also charged a very fair reasonable price for the jump start. I definitely recommend them!!

Could not be happier with the work that Duane and his crew did to complete my truck. Unfortunately…read morewe had a few hiccups with delivery and wrong parts arriving which pushed back some deadlines but the end result is more than satisfying and exactly how I wanted my truck to look. Thank you guys for everything. Highly recommend this body shop.

The best auto shop around.... I always take my car here especially after pep boys told me my ball…read morejoint was bad (it was replaced 2 wks prior). I never have felt like I was "getting got" when I have repairs done.

They did a decent job with the repair even added back the pinstripe logo but here's my problem,…read morewhen they took off the front bumper they did something wrong to my right front LED (factory) turn signal when they put it back on cause now it hyper flashes when all the lights work and they won't fix it after MONTHS, for those asking I used the right turn signal worked perfectly normal when I drove there

This is a gem of a business in the heart of the 757. I had some touch up work done and Gene and…read morehis team ensured a result befitting a showroom and showcase standard. Prompt with appointment time and very clear communication. Observed and imparted care for my vehicle. These guys are the real deal in quality care and service!

These folks were extremely dedicated when working with my car. I wasn't the most confident going…read moreinto this business due to some other local businesses recommendation. I am glad I went with these guys and I'm going to have them do some project work for me as I paint my car. Their team was super accommodating, even giving me a ride home. They were informative and knowledgeable about the paint process. The quality of the work begets the value of cost.

Thanks Taylor and the entire Bay Custom Auto team for handling my estimate to fix/secure a front…read morebumper and realign the hood on my 2000 GMC Sonoma SLS. The work accomplished corrected some long-standing issues with my truck, and it was Outstanding! Their team completed the work as promised within a day. I agree with other reviews -- the reception area was clean, neat and professional! The receptionists went out of their way to be friendly and supportive of customer needs! I was impressed with how Taylor, the estimator and my main contact, stayed on top of my work order to ensure the work met or exceeded my expectations! Great job team for outstanding work at a great price! Thank you! Frank R

Don't know what the other review was all about, but I think they got the wrong business…read more I took my Nissan Titan there the other day to get a quote for them to buff out some clear coat scratches. They were very quick to look at it and confirm they could do the work (several other shops sent me to other places). They told me to bring in the truck whenever I could and the work would take about an hour and a half. I brought the truck in earlier today, around Noon. They were very prompt to pull it into the shop, and gave me updates often. The work ended up taking less than an hour. The staff was extremely courteous, and the guy that did the work came with me to look over the vehicle and make sure I was happy. Overall I don't think they could have done anything better. I'd be happy to recommend anyone go there when they need some work done.

Seriously, don't go. They told me 2 of my lug nuts were stripped... And handed me keys to a car…read morewithout 2 lug nuts to drive off their lot. Ridiculous. Also, I had an appointment, but they took 3.5h to change my oil & rotate/balance my tires... Which is funny since when I came back after 2 hours, my car was still parked in the lot, waiting for servicing.

Freddies (Gary) painted my 84 RX7. It looks just like it was new. The paint job was superb and…read moreoutstanding. The body work was flawless and perfect. I have received many complements on the car and how grest it looks. I would never hesitate to recommend them.

Excellent and friendly staff, will definitely come by and visit again if needed. Came in and was…read moreseen to immediately with no hassle and or gimmicks! I definitely recommend for any type of auto body needs

The quality of this place has dramatically decreased. They lost my wheel lock and 1 of my bolts for…read moremy wheel. They replaced the one they lost with a bulky replacement. So now I have one that doesn't match the rest. If they couldn't find one that matched they should've been replaced them all. The body work looked decent, but there were so many other issues that came later. I thought that the tire pressure light came on because it was cold, it turns out I had a slow leak. The button to control the drivers window was broken. I also hear air in my vehicle as if I have a window slightly cracked all the time. Over all I wouldn't go back or recommend this business. The estimate also kept changing, the requested more money from the insurance company several times... The value wasn't there at all