Avoid this shop. B&W Transmission replaced my rear main seal years ago, and I recently found that…read morethe transmission crossmember was installed with the wrongs bolts. They broke the bolts on the transfer case housing adapter on one side and cross threaded the other and did not secure the bolt. They never disclosed the damage they caused to the transfer case housing, and when confronted, they denied everything. Their sloppy work cost me $900 to fix and left my truck unsafe. Very disappointing workmanship and zero accountability.

Worst customer service I've ever experienced. I called and asked for a pricing for a service and…read morethe lady was very rude. Instead of answering the question she says "Well I don't even have the man power to do that." Then proceeded to ask why I needed that service. I got 4 words out and she cut me off and said the service I asked for wouldn't fix my problem. She also didn't offer for me to bring my car in for a diagnostic to confirm the service I was asking for, even though one has already been done and I know what I need. She said because she has been there for 20 years she already knew. How can you know based off of a phone conversation that lasted less than a minute and without seeing the car? I'm glad I did not spend my money here and would not recommend anybody else does.

Great shop. They've done anything and everything to the mess of vehicles I've brought in over the…read moreyears. Never had any issues with their work and the prices are fair.

The employees here give excellent service. Everyone is well knowledge and trained in their job. I…read morehope that I do not have to come back with a car that has been collided into but would pick this place if I had to.

Dropped off my work truck to get a diagnostic for a noise from the bell housing and to change rear…read moremain seal . I was call 3x to pick up and was told it's leaking transmission fluid so I could not get vehicle . They pulled out transmission to replace flex plate and rear main seal . So 3 xs I could not get business truck and lost a lot of money . Then get truck back to have rear main seal leaking . Bring to shop to be told we are waiting on lifts. Then brought back on the 11 Sept to get truck looked at and was told on the 12 Sept they are behind . I arrived on September 12 to find my truck ram sacked and items missing and yet the truck was locked . I lost a lot of money and time due to this shops doings.

I knew something was wrong with my 2013 Ford Escapes transmission. It sometimes slow shifted and…read moreoccasionally clunked but was fully functional and drove to the shop with little issue. I was hoping to head off a problem before it became major. The next day they told me the transmission was shot and needed replacing and they had located a rebuilt one. The price seemed high so I said I would take it home and weigh my options. Immediately I noticed it would barely go into reverse. This was not an issue before. At first it would not go into 1st but eventually did. I barely got the it back home. They say they just did external diagnostic and nothing with the mechanics. I know there were issues but the before and after was astonishing. I can't be 100% but I also can't rule out that they made sure I would need a rebuild. Also I asked why they could not rebuild in house and they said they are only capable to do 4 speed not my 6 speed automatic. This place left me with a very bad feeling. Another thing after they realized they were not getting the work they told me that they would suggest scraping the vehicle due to some smoke from tailpipe on starting cold. This was never the recommendation when they thought that they were getting the job.

Don't waste your time here. I went to see what was wrong with my ac and three different times they…read moretold me they would call me to update me. Every single time, I had to call them first. Finally, they claimed a part was broken, but could not tell me when they would be able to find said part and they would call me tomorrow. At that point, I decided I did not trust what they were telling me and told them I will come pick my car up. Upon getting into my car, i noticed they left trash, dirt on my carpet and inside of drivers side door, and animal hair on my seat covers (I do not have a pet). They do not appear honest, my car was left a mess, and I still had to pay $160.

If you're reading this, do not do not take your car into the shop. They will offer to do whatever…read moreyou asked them to fix, but then they will relate you to another issue on your vehicle that they were overcharged you for. I went in for a simple splash guard fix but instead they told me I needed to axle. They tried to charge over $1400 after I explained my situation. Went to my personal mechanic and he only charged me $175 to replace the axle they overcharge. Not worth the headache.

I made a few calls last week just trying to find a convenient place to get my car inspected. I'm so…read moreglad I came across Carter's Corner. And it's right down the street. I didn't get any pictures because I was engulfed in conversation instead. I was lucky enough to meet an owner and another patron. Such lovely people. From the moment I walked in, I was greeted by the lady at the desk. She was nice. Funny too. The office is neat and has chairs to sit and wait, drinks and candy. Way better than most shops I've been to. I'm so happy I ventured here. It is local and the staff is wonderful. I definitely found a place where I will take my car for repairs, upkeep etc. Highly recommend!!

Robin was always fair,did good work and treated me and other customers fairly and with respect.read more

Though my first experience at this AAMCO location several years ago started out poorly, with the…read moreinitial repair not resolving my transmission issue, their Manager, Dave, handled it so well that I made the decision to take another car to them a few years later. Unfortunately, I had an identical unpleasant experience this time as I had with the previous vehicle when the first AAMCO repair did not resolve the problem. However unlike the first vehicle, the second repair on this vehicle didn't fix the transmission problem either. Nor did the third AAMCO repair- each one taking a week or more, requiring me to find alternate transport, etc. In exasperation, I finally told them I would like to just take my car to another (non-AAMOC) shop. They agreed and ended up paying for the repair there which was done right the first time. (Shocking!) AAMCO -- Never again.

i should have sued, brought my car in told them i had just had a new trans put in the year prior…read moreand juuust went out of warranty so i wanted a rebuild (7k oookay not too bad) ...3 months later, they kept my car for 3 months, they stole birth cert out of my car, my rims lug lock, a lot of other things, they took my new trans shell and put a "rebuilt one" in...they shorted the ECU some how?? said they couldnt get it to start and had to get a tech involved and i got the car back no power to the stereo took it right back like 5mins after i got it, right back. next day got it again realized months later they left my amp and subs disconnected, and they honest to god drilled a screw through the negative post and lead in my battery. broke my console...just yeh i should have sued and they are lucky im a better person than some people out there

I wish I could give zero stars! on January 26th, I took my son's truck here to have the…read moretransmission rebuilt. Ronnie Hanson assured me that he could rebuild the transmission and he even pulled the "God" card. Told me that God was looking out for me and he could do it for $2,400.00. I fell for it hook line and sinker. The day the truck arrived at McCarty's, the price jumped to $3,000.00. That should have been my first red flag. He told me it would take 5-6 days. A month later, he released the truck back to us and watched my 18 year old son drive off in a VERY UNSAFE vehicle. He told my son that the transmission needed to reprogram itself and it would take about a week and to NOT worry about it jerking into gear. On the way home, every light in the dash board came on. I took it to another shop and spent an additional $600.00 to fix a problem that was not there when we took the truck to McCartys. The mechanic that fixed this issue, said that he did not feel comfortable with an 18 year old boy driving the truck that way, so he, the new Mechanic drove it back to McCarty's where is sat for 6 months. Every day, Ronnie would lie to me, my boyfriend and even my brother in law and say that he was working on it or waiting on parts. We asked for our money back and and the truck back and he would not give it to us. On July 11th, I received a call from Hampton Chevrolet asking what I wanted done to my truck. The truck was completely dead. Ronnie had the truck towed there and dropped off after hours without ever speaking to anyone. After that, and over night, he sold everything in his shop that wasn't bolted to the ground, shut the doors and went into hiding. WHAT A COWARD! I filed a civil suit and a judgement was ordered against him. I advise all of you that were scammed by this "God loving man" to do the same! At some point, it should turn into a criminal suit! Ronnie Hanson, you are a con artist and I don't know how you sleep at night. I have personally spoke to 5 other people that have been scammed out of thousands of dollars by him! I don't have to worry about anyone else taking your vehicles to McCarty's since he closed up shop. But I can pray everyone does their research and doesn't fall for the Ronnie Hanson scam if he starts doing business on the side or God forbid, opens another business! On the occasions I saw Ronnie in person, he smelled of alcohol. Be careful!

Has had our Jeep for 8 months. We dropped it off to have the transmission rebuilt in September…read more2022. Supposedly ready November 2022. Picked it up and paid and then it was having the same issues with shifting as we were having before we dropped it off. The owner told us we needed to take it to the Jeep dealership to get it flashed. Paid the dealership $200 and it didn't fix the problem. Took it back to the shop. Owner said the new torque converter went bad. Finally ready for pick up April 2022. On the way home from the shop on the James River Bridge the transmission starts smoking and completely stops working leaving me stranded on the bridge. Have it towed back to the transmission shop. Owner says he needs to put a different transmission in it . Every day we call he promises it will be done and gives some excuse why it isn't. Last week he said it was ready and that he was taking it to the Jeep dealership in Hampton and gave us the name of the service representative he's working with. Spoke to the owner yesterday and he said he hasn't heard from the dealership yet and that's why it's not ready. Called the dealership and they said the jeep has never been there and they haven't done business with him since 2022. Shop phone has been disconnected and he hasn't answered his cell phone. I do not believe anything he says. I doubt the transmission was ever rebuilt or replaced to being with. He has our jeep and $3000 we paid for the transmission. Please do not use this shop. We are going to have to get legal involved. Dishonest, unprofessional and doesn't know how to fix transmissions. I wish I had read his reviews before I ever took the Jeep there to begin with. It looks like I'm not the only one this has happened to. :(

Great service and honest. I take all my cars there to be worked on including my vehicles for my…read morebusiness. You can trust them to do only the work that is needed and the prices are great. W. Hill

I went and got my car fixed at this shop two days later I start smelling a burnt wire smell. They…read moretry to tell me it was my Cadillac converter and they wanted 1100 dollars to fix it so I went to another shop for a second opinion and come to find out It was a plastic bag wrapped around my exhaust pip and I feel like transmission repair put it there to get more money out of me better watch out for these shops because I damn sure enough almost got scammed by this one

Had my corvette in for new rear tires and as always excellent service and on time . Thanks to Jeff…read moreand the team. And they've never scared me off with the price the price is always right certainly for a great Tire. Thanks Keith

All I needed today was a oil and filter change. They took care of it promptly, even as I had gone…read moreto get this done in the middle of the afternoon. It's not my only dealings with them. It's just one more reason I'll return.