I felt as though the service was overpriced, as well as he had a tendency to request for more money…read moreat the end of the service on top of the overpriced job. He didn't return to complete the clear coat as he said he would when I asked him repeatedly for a few weeks. I took the car to another shop to get job evaluated and was told that the black paint did not match with manufacturer. I wasn't confident when I saw him grab paint from his car that seemed it ran on empty when I told him I needed black paint and he didn't ask for the year nor make of the car. Overall not satisfied

Awful service and made the damage on my vehicle even worse. They stated they would buff out and not…read morespray paint the scratches. First thing he pulls out is a bottle of spray paint. Scratches are still very visible.

I backed my 2015 Jeep Cherokee Trail hawk into a delivery truck in a congested early morning…read more7-Eleven parking lot (did no damage to the delivery truck thankfully) But my back end/lift-gate took some damage. My 'Trail Hawk' is 'lifted' with bigger tires, and limo tint all around etc. so I was SUPER BUMMED when it happened. But I called Lee Pappas (Don) and within 3 days I had my Trail hawk in his shop and 3 days after that they had it back to me 'better than ever'. Great body shop. Great prices & Fast!! Highly recommended.

Every customer to this shop is important. Quality and Price will be achieved. Lee Pappas Body Shop…read moreis constantly evolving with all the changes occurring in the auto collision repair industry since 1945. This shop thanks everyone for giving them the opportunity to repair their vehicle back to preaccident condition. When the moment arises that you are in need of repairs and guidance through the claims process, Lee Pappas Body Shop is your neighborhood friend.

The quality of the work is outstanding,I couldn't ask for more,paired with the great customer…read moreservice Mr.Russel has a deep understanding of what customers are going through who've been in car accidents and dealing with insurance.This shop priorities is making sure their job is above insurance standards and what's right for the customers well being,very professional upstanding guy Thank you to Ms.Sarah as well for the clarity,time,estimates of the work,followed by great professionalism. Also a big shoutout to all the other employees who did an amazing job there at superior auto body! V/r William Calton

Best service I've received in the 757. Russell is very reliable, kind, & values the work he puts…read moreout. 10/10 experience definitely recommend this place! Thank you so much to this team for getting my car back on the road in mint condition

My car was hit in a parking lot last week and USAA gave me a list of shops I could take it to. I…read morelooked up the reviews for this location and chose this shop to do the repairs. I called on Thursday and they were able to get me in on Friday to do the estimate. I dropped it off on Monday to start the repairs. They are all very friendly and helpful. I was very pleased with their customer service. I tried getting Enterprise to pick me up to get my rental car but they were so busy it would have been a few hours of waiting. So they offered to take me to Enterprise so that I would not have to wait. They completed the repair and detailed my car and I picked it up Tuesday evening. Super fast repair. It comes with a lifetime warranty as well. My bumper looks brand new. I definitely recommend using this shop for your repairs!

Getting hit by a distracted driver sucks. Fortunately, I selected Caliber Collision to do my…read morerepair. I was given an estimate and received frequent updates on the status of my car. Shannon was great in explaining everything to me. The young woman at the front desk was very patient with me when I asked 100 questions. When my repairs were finished, I was able to leave my rental car at the collision repair shop for the rental company to pick up. This was super convenient for me, as I just wanted to take my car home and not have to make another stop. My car looks brand new on the side that was hit. They truly fixed/replaced everything that had a mere scratch in it.

Ok so in 6 months if my paint fades I may change this review but I am very happy with the service I…read moregot. I drive an old Porsche that had some minor bumper cracking. A nice lady hit me and offered to pay cash and I didn't want to run up her bill so I gave these guys a try on a $350 quote. Another body shop wanted to replace the bumper, $1700! These guys did a great job and it looks good as new and matched perfect, not super easy on a Porsche metallic. Nice job.

Got a hood fitted, finished faster than expected…read more 5/5 Told me costs upfront Did the work on my Stealth, which was discontinued so I become impressed when work is done properly

I had such an amazing experience the past few weeks and can't thank Leo enough! I came in with a…read moretough situation after a major mechanical failure of my old vehicle, negative equity to deal with, and a tight schedule with work and kids' sports. I felt like finally the universe was on my side as Leo and his team helped me figure out all the fun financials of a low valued trade in and getting into the new-to-me vehicle that my family and I needed. The genuine kindness from Leo and Danny and Fatima (I'm sorry who else's name I may have forgotten) has restored my faith in car dealerships and I may never go anywhere but RK again. If you are in the market for a new vehicle, please do yourself a good service and go to RK Chevy and ask for Leo. He will literally run from building to building, texting you updates as he works on making things happen. Just don't be surprised if you have to beat down a line of other customers who are there to follow up with him. He's that good. As I said the day he handed me my new keys, "It may only be April, but it's LEO seasonnnn!"

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

This is a wonderful place to do business with! Thank you to Diane, Michelle, and Amy for a nice…read moreexperience when I walked in. And a big thank you to Brian Whitehurst who looked at my Toyota Avalon and gave me an estimate without me having to wait a long time. He could not have been nicer! I was able to leave it that same day, which was a plus. I was very pleased with their friendliness and professionalism and did not feel the need to get another estimate. After a minor fender-bender, my tail light and rear area was messed up pretty bad and my trunk would not close. Wow, was I pleasantly surprised when I picked up my car and couldn't tell that anything had happened to it at all! Joe who brought the car out to me was also very nice. I would definitely recommend London Bridge Motor! (P.S. The car in the photo is not my car.)

They were supposed to fix the brakes and stalling issue on my truck. Their quote was high but the…read moreguy said he'd adjust it for me. When I when to pick up the truck he didn't budge an inch. They overchanged by about 400 dollars. And to top it off the truck stalled almost immediately on the way home. When I confronted Robert, the guy In charge, he gave me all sorts of attitude and insulted me and condescended to me. He acted like it took forever to replace a MAP sensor which is a 15 minute job, maybe 30 with testing. I suggest finding a more reasonable shop or if you're gonna pay premium you should get the service that comes with that.

If you're looking for a no-nonsense dealership that genuinely cares about their customers, RK…read moreSubaru is the place for you! Bought my 4th Subaru from RK last night, there's a reason we keep going back. Nick Wilson, sales manager, was super patient with my indecisiveness, offering different finance and leasing options between different models and trims to get me to my goal of lowering my current car payment. In this situation most dealerships will do just about anything to simply get the deal done, however Nick spent time helping me select a trim most similar to the 2022 Forester Wilderness I was trading in, so I wouldn't lose too many features in the process of saving money on the car payment itself. Anyone else would have focused on just finding me a lower payment so I really appreciated the time he spent with me on this. The sales agents assisting me, David Fanning, John Conrad, and William Link were super helpful in helping me compare models and discussing utility and capabilities as well. These guys even took me out to see the car multiple times to check for included accessories, and determining what I would need to add as well! These guys did a great job helping me make decisions as I was trading in my full sized SUV for the more compact Crosstrek Sport. Their product knowledge really shined here in not just knowing Subaru's lineup, but what options and capabilities come with each model and trim level, and being able to cross compare them. It's also worth noting that I went into the dealership battling a multi-day long migraine, and it was super cool that everyone was considerate of that as well throughout the process! Additionally, lot attendant Rich did a GREAT job on the cleanup for the car as well, he's always SO thorough! And he's even helping me put my crossbars on! The only part of the process that was frustrating was the next day, today, I met with David Fanning to get my new 2024 Crosstrek Sport's windows tinted. My car was dropped off at the tint shop at 0830, RK doesn't open until 09 so this also speaks to these agents commitment to their customers as well. Around 0930, David gets a call from the tint shop that my car is ready to be picked up. At this point, David communicated that before we can pick up the car, some paperwork had to be signed by the sales manager and taken over to the admin office, in order for the tint shop to bill the dealership for the work. And this is what we waited on for almost an hour. It appeared that the manager was in a meeting with owner during this time. David attempted to pick up this paperwork during this meeting and was told to wait. No problem, I had brought my dog with me, we hung out. Around 10, John Conrad called down to the manager's office to inquire again about being by able to pickup this paperwork so I could pickup my car and go home, again was told to wait. This was really frustrating to wait when my car was already done, and all we needed was to be able to just grab 2 pieces of paper from the manager's office. At 1020, finally we called the tint shop, explained the situation and got permission to just come get the car, and submit the paperwork by end of day. I've purchased 4 Subarus from RK, they are genuinely the best dealership in general in Hampton Roads, which is why we continue to come back for vehicles, accessories, service, say hello. I highly recommend this business for their sales staff making the stressful process of buying a car simple!

We had the pleasure of working with David Fanning when looking to purchase a crosstrek 2025. The…read morebest car buying experience I've ever had. David set the deal up completely through text, and got me the numbers I wanted to see for our the door pricing within a day of speaking to me. I came in and he was quick in getting our trade in looked at, and pushing the deal along to financing. All in all I was only in the dealership for a little under two hours. I would highly recommend asking for David F. If you come into this dealership!