I just wanted some information about an estimate and the "receptionist " was very unprofessional,…read moreand asked me three times why I was calling. After telling me she didn't know very much about what I was talking about, or what I was referring to, she asked to put me on hold, she sounded like she was 13 years old. The next person to answer was short and condescending while speaking with me and also very sarcastic and rude. I was really disappointed since I didn't even get to bring in my automobile to get looked at. This is really unfortunate. I'm not sure how they keep a business with such unprofessional and rude interactions. Will not refer! Customer experience -10!!!!!!!

Perfection, Trust, Honesty, Quality, Price, and Friendly staff with awesome customer service are…read moreall key qualities of a great business, and Visual Fx does not disappoint! From the first phone call to the end results all of these qualities were met for me. My car looks fantastic! I would highly recommend Visual Fx to all.

Terrible experience. Every time I get my car back after they "fix" it I end up having to bring it…read moreback because they didn't fix the problem correctly. I've brought my car to them 3 times now to fix my bumper and they can't seem to do it correctly. Very frustrating that this all started back in March and my car still isn't fixed correctly. I would not recommend! Replying to the owner: My vehicle has not been declared a total loss. I was involved in a small rear end accident. You guys just can never seem to put the bumper on correctly.

I brought my car for repair of my fender. They ordered a new fender and I brought the car in on a…read moreMonday. I told them I needed to go out of town and they got the car done right away. On my way to Tampa, my fender started falling off as I was driving on the highway. It turns out they forgot to put the brackets on! I was in a small town and had to wait for a tow truck to take us to another location where they put temporary brackets on and sent me on my way. The whole ordeal set us back almost 5 hours! My mother was visiting and all of this took up her last day in town. I asked if they would compensate me for our inconvenience and Courtney said they would send a gift card but never did. I contacted her about it but she never responded. Very disappointing!

Highly recommend AAA Dent Removal! Pavel replied to my Internet request for a quote almost…read moreimmediately. Multiple companies were contacted and said the dents, especially on the door, were going to be difficult to work on because of the seam. Pavel showed up on time and the results speak for themselves! You can't tell there was any damage!

Absolutely perfect repair!!! The technician delivered an immediate flat rate quote - that was…read moreextremely fair and WAY less than a collision center. He was able to get the repair scheduled within in a couple days and came out to my residence to compete the repair. He quoted as being able to fix/ repair 90%, but looks 100% fixed and that there was never any dents! Difficult job with door removal too!!! HIGHLY RECOMMENDED!!!

Finding a shop you can trust with an older vehicle isn't easy. I brought my Tacoma to Eddie's…read moreSmooth Refinishing for frame preservation and underbody restoration. Eddie was straightforward throughout the process, and the amount of work involved was obvious once I saw that the bed had been removed to access and treat areas properly. What impressed me most wasn't just the work itself, but how they handled a concern afterward. When I found a few areas that I wanted touched up, Eddie immediately acknowledged it and worked with me to get it corrected. No excuses, no runaround. That level of customer service is hard to find today. If you're looking for a shop that takes pride in its work and stands behind it, I wouldn't hesitate to recommend Eddie's Smooth Refinishing.

Eddie and Liz did amazing with my daughte's car! I am so glad I brought it here. I was skeptical…read morebecause it only showed a few reviews but noticed once I messaged them and did some research, this app was actually hiding most of them. They suggested to do the headlights on top of the rear bumper,quarter panel and front bumper to give it a new look and boy did it work! will bring my truck as well. My daughter is very happy and so am I! Here are before and after photos.

Just when I thought customer service is dead it was saved today at out of all places a COLLISION…read moreCENTER. I went to this location frustrated because my car had been damaged and the poor service I received when I reported the damage but meeting Rick Prevatt changed my entire attitude. His sense of urgency and knowledge was top notch. The options he gave me was top tier. In short I came there for an estimate but walked away a long time customer. Whenever I need service I will be going to Gerber at this specific location. You guys rock!

Very pleased with the work done. Customer Service was outstanding from beginning to end. Beat the…read morepromised completion by a day. Picked up my truck and it had been cleaned inside and out. Insurance claim was handled seamlessly. I would highly recommend this location and my estimator Rick Prevatt to anyone needing collision repairs.

Maaco on Blanding Blvd was 10 out of 10. They stay late which is really convenient. The owner and…read morestaff were absolutely friendly, courteous and professional. It is my son's first car so it was nice to give him that experience. They even gave him tips on driving the manual car. This service was excellent and the paint job was just as great!

I would recommend Maaco on Blanding blvd in Orange Park to everyone. From the time I walked in the…read moredoor until days later when my car was done. The young man at the front name Fabrizio was so professional and so helpful and helped to find me the best deal. I am a senior and he was so patient with me and treated me with such kindness. When I picked up my 2009 Red Chevy Colbalt , I was so shocked how good it looked. I will not feel embarrassed driving it anymore. I could see in his face he was so happy for me as well. You have the right person being the first one in line that people deal with when they walk in. He was so professional and helpful and sweet at the same time. Thank you Maaco for the great work. I have been recommending you to everyone since then and also on facebook. God bless you all. thanks, Beverly W.

Took a friend whose 2001 Mercury Sable needed a lot of attention and Charlie and his team…read moredelivered. It looks like a brand new car (other than the headlights her husband had drilled holes into to let out the moisture - those will be replaced with new ones this coming weekend). This car had both rust and hail damage and all of those issues are now gone and she is thrilled with the result. Charlie also replaced the cowling where the windshield wipers come through. The time estimate he gave (at least 10 days) was an accurate reflection of the work that was needed to do the job right. She received a lesser estimate from a place that said it could be done in 3 days - not a chance!!!! The price paid for the value received was truly a bargain and worth the extra time it took to do the job right!!!! Thanks Charlie for the TERRIFIC JOB you did for my friend. It is a true reflection of your professionalism and ethics.

From the owner: Charley's Fender Bender Experts specializes in top-quality auto body repair and paint services. Our…read moreskilled team restores vehicles involved in accidents, ensuring they look and perform like new. From minor fender benders to significant collisions, our technicians handle a wide range of damages. Meticulous attention to detail is given to everything we do. Our skilled painters deliver flawless finishes, seamlessly blending repairs with the original paintwork. Customer satisfaction is our priority. We offer comprehensive detailing and a curated selection of quality pre-owned vehicles. Trust Charley's Fender Bender Experts for exceptional craftsmanship and reliable service.