Great job. I had a fuel door on my Celica that was about to fall off. They got the part / painted it and called me in a week later and in 20 minutes had the thing fixed. yes it was a simple job but they did well. (and they have an english bulldog puppy in the office). read more

I had an excellent experience at San Jose Collision! They so kindly responded to my Yelp inquiry with a quote. The staff was so helpful and friendly!! My car part arrived to their shop and was painted quickly. Once ready for repair, they called me in for installation. The installation took about 15 minutes and the Job was done professionally! Shout out to a Chandy - she's a sweetheart and really took a lot of stress out of the process! I had been in communication with a couple of other collision centers, and they gave me the runaround. Chandy was clear and concise; her team shopped around for an affordable replacement for my mirror. I'm very pleased with my service at SJC! read more

Hit a tire carcass on I-95 and snapped the bumber clips and moved front bumper out of alignment . They quoted $250 for parts and 3hrs of labor to fix it. An hour later the job was done, they said they did the best they could straightening out a bent bumper attachment(hmm no mention to using those parts I paid for??). The end result was marginally better than before I brought vehicle to them. I sent before and after photos to the owner asking if this was the best they could do, but they didn't reply. Vehicle is a 2020 Nissan Rogue, and very clean with no previous accidents. Bottom line, if you have a lease car and insurance sends you to these guys, they are fine. If you are looking for real craftsmanship, I would not recommend them. read more

We were referred to this auto place by our mechanic, Norman brothers. It was a 2 day process. I left my car on Sunday. I need my under carriage put back in place. The staff was friendly My car was done in 2 days. I paid with cash but never got a receipt. This is the only down fall to this business. Other than, the service was prompt and now I can get my oil change done read more

San Jose Collision, Inc. - The spot - Body Shops Near Me - Jacksonville, Florida

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I was involved in a pretty big accident and they did a wonderful job getting the car back to such perfect condition you could barely tell the car was involved in any accident. Paint matched perfect. Blended great & body lines lined up. It's family run and Ronnie is absolutely an amazing guy. Highly recommend read more

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Came in here for a quote on my car after a small fender bender, they were extremely nice and friendly at the front. Really competitive price, thought they gave me a fair quote. I go to get my car fixed next week now! read more

I'll be taking my car here from now on anytime I have body repairs. They efficient and cheaper than everyone else. The car looks like it never got damaged read more

horrible place don't go unless you want to get ripped off and cheated they tried to charge me 4 grand for a dash alone after eddies refurnishing was going to charge me 5 grand to fix the whole car go to eddies refurnished over these people any day a good collision shop works with you not against you read more

Highly recommend San Jose Collision. Had several dents and an under carriage plate fixed. Their estimate was the best of three. They took the car in on the following Monday and it was finished on Friday. They kept me informed of progress. The car looks great! Thanks, San Jose! read more

I have had good recommendations for San Jose and they did repairs on family members vehicles in the past. When I was involved in a minor accident I took it to San Jose. It was finished fairly quickly and looked good initially. As I was detailing the car I noticed several imperfections in the paint. Took it in and it was corrected. Over the next week I found a few more imperfections which they did correct. But it did take 3 tries. This morning I was doing an interior detail and found paint overspray on the door jambs and door rubber. I'll be correcting this myself. Bottom line the attention to detail is lacking. The office staff was great as was communication. However having to have such a minor repair corrected several times is unacceptable to me. read more

Brought my car in for Drivers Door Damage to be repaired from an Insurance Claim my neighbor backed into it. In addition, I had them paint the passengers door side from a keyed mark and bumper out of my pocket (repaint door and blend it in back quarter (just clearcoat) ($1700). The front staff was very friendly and personable 5 stars. My car is a 2006 mustang (cream puff). Apparently, Door handles are not part of the door and an alacarte item that you must request ON BOTH SIDES insurance claim or not, so the paint blended in well but the door handles look like crap. The timing of the work was efficient but this is very very disappointing. It was an Oops, "guess I will start mentioning that in my quotes in the future". Moral of the story, Don't assume the obvious because now it's an aggravation I will have to look at and be reminded of for years. read more

My experience here was painless and fast. Shandy and Brandon were so helpful in walking me through the insurance parts and my car (which had significant damage to the quarter panel, rear door, rear bumper, and rim) was fixed so quickly! The techs are very skilled and everyone is so nice. I'd recommend SJC for any repair needs!! read more

Stopped in for an estimate without an appt. The team at San Jose Collision was polite, helpful, and looked at my truck immediately. As it turned out the paint was not damaged and with some solvent they were quickly able to clear what appeared to be paint damage like it was brand new. No quote needed for repair and no charge. These are great people who do right by their customers. I highly recommend. read more

Outstanding workmanship. Detailed and painted to match. Lifetime warranty very please with the job done on my Tundra.

While working on my van I got updates. I got updates on when parts arrived, when they finally work on it and how long it was going to take, update on the last few things that needed to be done, and updates on when it was going to be ready. And I really like that part. The communication that they had with me was awesome. I would definitely recommend this place. And they did a great job with everything. read more

San Jose Collision is the very BEST. They are working on my car now. I've used them before-nothing short of excellent. They are fair, honest, professional with excellent customer service. I would recommended them to anyone who is in need of collision/body work for their car!!!!! THANK YOU SAN JOSE COLLISION. YOU ARE NOTHING SHORT OF AWESOME read more

I damaged the front of my 2019 Tahoe for the second time -- took it to San Jose Collision on 13 November 2023. (My excuse for causing the damage is that it is difficult to judge how close the front right side of the Tahoe is to the garage opening.) As in the case of the repairs made in 2022, I am very pleased with the end results of the repairs. All damage was addressed and the paint was a perfect match. Kudos to Matt for his excellent work. Thanks to the staff, especially Mike and Taylor. Throughout the entire process, the staff was very congenial. I would highly recommend San Jose Collision to anyone needing vehicle repairs. I have graded their effort and the end result a 5 out of 5 on Google. Del Johnson Fruit Cove read more

your typical run of the mill work for the insurance company body shop, how cheap they can get it fixed to save the insurance company money is what they do. read more

Great work repairing our car. They went above and beyond, even buffing and polishing the headlight that didn't need to be replaced. Now they match! Definitely will recommend this company to anyone needing to repair damage to their car. read more

San Jose Collision is the best!! Jennifer and Suzanne were awesome.....and the car looks great. They told me 14 days and I got it back in 8! Highly recommend. Margaret C. read more

David and his team are very professional, courteous, and efficient. This is a family run business and know how to get it done, right the first time. read more

The worst customer service I have Experienced . AUTUMN the receptionist was so rude and un kind . That alone I will take my business elsewhere . Don't bother saying thank you because she will say mmm hmmm and hang up on you . I understand that you may be new to Jacksonville but you also work for a company that you should be a little more informed of your information. There was no need for the rudeness on the phone. Then a manager calls me to try to fix the situation at hand . I tell him how my experience was and didn't say a thing but let her talk in the back ground . And also hung up the phone. This business better get it together or they won't be in business. read more

Customer service was awesome, the only reason I gave them three out of five is because they got paint on my leather seats. Not sure why paint was on the driver side, when the passenger side door was being painted. read more

We had a scratch and chip in the paint on our 1971 Dodge Challenger. SJC did an amazing job in color matching the custom paint color. They were very professional and took extra care of her since she was a classic car in the lot. Kept her indoors at night. They even went above and beyond by bugging some surface rust off of the bumpers. Only negative was that the trunk trim wasn't installed when a rain storm came through causing water to leak into the trunk. Care was detailed and tires shined to look like new when she was ready for pick up. read more

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I have taking my vehicle to Suzanne and her shop a number of times over the past couple years and the service is always excellent. The work is always of the finest quality and they do a great job of communicating to you What repairs need to be done, what the estimate will be, and help you with the insurance. Can't ask for anything more. read more

Went in for an estimate on my vehicle today. Was very quick and they were upfront on what needed to be done or what extenuating damages their could be. Went on a lunch break from work and dealt with Sean who prepared the estimate. Took about 10 minutes, and he conveniently emailed me the estimate shortly after. Haven't had any work done on my vehicle yet, but they were efficient and fast. read more

Had to go twice for two different accidents and both times Jen offered great service. One repair took a long time, but it was because of a delay in getting parts and they were backlogged in the service area. But, they kept in touch and communication was excellent. read more

Finally found a terrific vehicle repair company!! These folks are superior craftsmen. They stand behind their work and have many years of experience. Ethical, professional, with standards of excellence others can only strive achieve, take you damaged vehicle th San Jose Collision ... you won't be sorry! read more

My car was hit by a lawn service working in my neighborhood. The lawn service only paid me for the initial estimate. I took my car to San Jose Collision and they took care of me! They knew I was worried I would pay more than the estimate but they were able to fix my car a week earlier as well as save me money! My car looks great and I would highly recommend them! read more

I brought my Tesla for repair on the bumper, picked it up a week later and the front windshield was cracked down the middle. Was put on hold for 10 mins and no one came to the phone to answer what will be done . read more

I would give San Jose Collision a 6 star if, available. My experience with every employee was great. Very professional, kind and helpful. In my first visit Jennifer helped me out tremendously, by explaining the whole process; in a very kind way after having a not so nice automobile collision. My car is from 2020 and I thought I had lost the enjoyment of my suv from the accident. When I picked my SUV was amazed how beautiful it was again looks like new. What can I say I was very pleased with taking my car to San Jose Collision and would recommend it to anyone. read more

I went there to get an estimate for oxidation on hood and roof of my 2003 Tacoma. Their bid was 3 times what others have bid to fix. I believe they mostly do insurance claims, but it was within $300 of getting my whole truck painted. It almost seems like they just didn't want to do it. They were professional and courteous, but i can't speak about their quality as I am going somewhere else. read more

Nice and kind staff before, during and after fixing my car! Super clean place! Thanks for fixing my car in two days and painting it with color perfectly matched. I wish not to having to paint the car ever again but if I have to do it it will be in this place. read more

Hit a shredded tire on 95. Front bumper on my Soul Red 2014 Mazda was badly damaged. SJC did an incredible bumper replacement and paint match. Had my headlights buffed too. They had my car done in 2 days. I highly recommend Suzanne and SJC. read more

5 years ago SJC took my crushed Miata and made it look brand new! Last week I insisted my insurance company allow me to take my new Toyota Camry there to repair a large dent caused by a falling tree limb. I was thrilled to see that Suzanne was still the person coordinating the professional services. My car is more gorgeous then it was pre-tree and now has a warranty on its paint & body! read more

they have given me the run around three times. they couldn't get the bumper to fit so they recommended glue. charged over $1500 and couldn't complete the job correctly and then offered to glue the bumper back. and on top of that they report to carfax. If you're thinking about using them for repairs, don't. may be cheaper but it isn't worth it. I recommend Gerber collision. read more

Not good - TERRIBLE. I cannot overstate how awful my over three month experience with them has been. Original estimate in Feb was for around $4600...now, more than three months later, they just submitted a fourth supplement - damage they didn't include in the first estimate...pushing the total over $13,000. They promised phone calls they didn't return, they promised email statuses they didn't provide. They told me three different times my car "might be ready today or tomorrow" and it wasn't. When I finally got my car back, JUST OVER THREE MONTHS LATER, the windshield wiper arms were literally reversed, the interior door panel was scratched and damaged, and the passenger door won't open if the window is rolled down. They told me they'd order the parts to fix that...TWO WEEKS AGO. They submitted a supplement four days after I picked the car up, and I assumed it was to fix those things, but no, they JUST NOW submitted a supplement because I followed up AGAIN. I would think if I sent a car home that wasn't right I'd make sure I ordered the parts and got it taken care of promptly. I wanted to use a local company and they came recommended and with good reviews, but I hope no one EVER has to go through what I have. read more

If you're wondering where to take your car, look no further. This is the place. They were very detailed with their free estimate & the job turned out perfect. PLUS my car came back clean. So very pleased with the all around services here. I hope we're never a part of another collision, but if anything happens, we'll be going to San Jose Collision. read more

I've been a customer of San Jose Collision for several years -- and unfortunately too many times. But Suzanne and her team always make the unpleasant experience of getting auto body work done as pleasant as possible. They've always done a great job of presenting all available options for repairs and parts, and completing their work with the highest quality and timeliness. read more

i had to bring my camaro back 4x after a minor accident. during the process of repair, my a/c stopped working and they refuse to fix it. the hood is crooked, and they had to re-bend the exhaust twice. read more