From start to finish, Caliber Collision was great to work with. Derick was professional along with the entire staff, they kept us apprised of the status of our truck. I'm glad our insurance company recommended Caliber, as the work came out excellent. I'd definitely would recommend Caliber Collision, and if I ever needed service again would not hesitate to go there. read more

Chad, Josh, and the woman at the front desk. One delayed and told me three times when the part was coming in. Then they lied and said that when they told me the part was coming in on the 28th. When I called on the 29th to confirm if they had received the part they said they never told me that it was coming in on the 28th. They don't work on the 28th, which is a Sunday. When I voiced my frustration. The woman at the front desk lied and mischaracterized our interaction. They then fired me as a client after I have waited a month and half. I went to Caliber Collision because at other locations I had an amazing experience. DO NOT GO TO THEM in PASO! ZERO ACCOUNTABILITY AND CUSTOMER SERVICE IS AWFUL WITH ZERO FOLLOW UP. read more

Great service, thank you for making my Yukon look beautiful again! Not only is she back to her previous glory, but the job was done a day ahead of schedule and cheaper than local competitors (I got multiple quotes). Friendly, reliable, fast and affordable repairs and business. Thank you Joe and team! read more

Such a great place to go when you need help. This was my second time using Caliber and they were able to get me in quick. Joe was friendly and quickly resolved a very annoying problem on my car. Thank you Caliber Collision!!! read more

This was second time we've used Caliber, and they just keep getting better. So friendly and efficient. We would highly recommend using them . Jeff Linn read more

I met the staff this morning, and they are professional, friendly and know what they're doing! The repair work will take a few days, and I look forward to recommending this location to others, and, hope I don't need them again! read more

My car was hit on the driver side bumper, paint scraped off and of course, no one left a note. My Insurance Company paid for the repairs. Over $3000! Had to get a rental car for more days than I had planned. I hit a hiccup with this company, but the GM, Chad stepped in and got my issue handled promptly and paid for another rental car, which I really appreciated. I would definitely recommend Caliber Collision. Thank you, Chad for personally taking care of my car. read more

Caliber Collision in Paso Robles on Old River Road is just some of the nicest people you ever wanted to meet they were very helpful they were very thorough in there looking the car over before they took it into work on it and just their entire ability to deal with people who are in distress because their cars bent well you got to love it anyway I appreciate these people and I recommend them read more

They did a great job on my repair. Wasn't anything major but they made my car look like new. I would recommend them to anyone in this area who needs some body repairs. They were decently quick with the repair as well which is always nice. read more

Sent to Caliber collision by other parties insurance company. From when I called them to set up inspection to when I picked the car up, everyone was polite , walked me through the process. They updated me by text , called me back when they said they would . When I picked up the car it had been washed, vacuumed, wiped down inside and they even went to Kia dealership and got a new license plate frame because the original one had been bent in the collision. I wish more companies had such a professional approach in doing business. Thank you to all employees of Caliber Collision ! read more

Thank you so much Caliber Collision for taking care of my car. The staff was so friendly and I appreciate that you guys took the many calls I sent your way to ask about updates on my vehicle. My family has always gone to Caliber Collision for any car needs and I'm happy I chose you guys to care for my car as well. Thank you once again. read more

Caliber Collision is a Texas-based company with shops all over the country. I am reviewing the shop in Paso Robles, CA on N. River Rad.. I can't say enough good things about my experience with Caliber. Jesus and his team were polite, professional and super-easy to work with. The office is clean and comfortable. The repair work done on my truck was fantastic. I figured the aluminum hood would need replacing due to a dent on a body line. "We can recreate the body line". I was unsure about that, but they made me a believer when I picked up the truck. It's perfect The paint color is 'bronze fire metallic', not easy to match I supposed. I was wrong again, their paint match is spot-on. Guys at my work have noticed too, saying it looks good as new. Besides fixing the dent on the hood (ins claim) I paid out of pocket to repair some bushwhacking stripes on both sides of the truck. I didn't expect all of them to come out, but holy smokes was I surprised when they were gone. Good job Caliber! read more

Caliber Collision - Body Shops Near Me - Paso Robles, California

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Working with Caliber was a great experience. My car looks great after it was hit and had to replace the whole back bumper. They really took care of me and my car during the whole process. They were great with communication and sent weekly updates. The process was so easy and even took care of the car rental for me. Thank you, Caliber for everything! read more

insanely helpful staff with very clear communication and down to earth. would absolutely recommend them for any sort of quotes or repairs.

Kaleb and the Caliber team did an excellent job repairing my truck's front end. Some of my parts were no longer being made and Kaleb was able to track down some old stock parts for me. Would highly recommend Caliber Collision !!!! Phil S read more

I highly recommend Caliber Collision in Paso Robles, CA. I had the best experience when bringing my car in for repair. They are excellent at the work that was completed with the best communication and care. This team of professionals far exceeds expectations. You are in very good hands with this outstanding team! Thankful for this amazing team. read more

They have great customer service, they are always quick to answer and help their customers. They repaired my car before the date that was due and informed me about the process while it was getting fixed. Very great place read more

Well, where to start. Been to a competitor and the estimate was through the roof. Caliber was straight forward and to the point. They were ultra friendly and helpful (i.e. checking for rantal car, etc.) The work done was exceptional and timely. We tried them based on a recommendation and we now recommend them strongly to anyone needing body work on their car or truck.. Better than 5 out of 5! read more

This is our second review for Caliber. In our first review, I expressed disappointment in the length of time to give us an estimate. Since that time, Tony Flores has provided the estimate and an explanation of how busy their business was during that time. Totally understandable now that it's been explained. read more

I haven't received such great customer service like I experienced at the Paso Caliber. I dealt with Scott, who was profoundly knowledgeable and very professional. If I need anymore work done I will definitely bring my baby back here. read more

Caliber Collision - Body Shops Near Me - Paso Robles, California

I'm sorry, bad experience with them, lack of communication, and claiming the vehicle couldn't be fixed. 2006 model year Chrysler, stating parts were no longer available, I found them within a 5-minute search. I've taken it to another shop, who will gladly repair the front bumper, replace the fender, and the headlamp. A Deer was in his downward arc of the jump, only a flash from my left eye. Bent the fender, cracked the corner of the bumper, broke the headlamp. Unrepairable?? Give me a break!! read more

I picked my car up just before closing last night and expected to feel rushed because understandably it was end of week and everyone wants to just go home. Was surprised to find that not the case. Tony was so patient and polite. He brought the car around for me to see before the paperwork was ready and it looks great. It is 14 yrs. old and looks like new again . Edwardo was the estimator and he really took the time to explain all and every detail involved for me. You would never know it had been smushed . They also helped with arranging rental from Enterprise and I got a better rate from them because Caliber was working on the car. Thank you all for your very professional help. How does that song go ? " On the road again " Thanks again ! read more

Just got my car back! The team at Caliber Collision were extremely professional and made sure everything got done that needed to be done for my safety on the road. Though it took longer than expected, Caliber Collision went above and beyond to accommodate and moderate the inconvenience of not having a vehicle. I absolutely recommend this place! read more

Caliber Collision was by far the best experience I have ever had with any Bodyshop ever! Friendly, courteous, knowledgeable and professional staff! I was kept up to date on all progress and my vehicle was delivered on time and as clean as a brand new car! read more

Brought my truck in for a new rear bumper and some minor body work. Caliber did a wonderful and amazing job! My expectations were exceeded. Nikki Espinoza kept me well informed through the repair process. I'm an extremely satisfied customer and thanks for giving my truck the attention and TLC deserved. Highly Recommended! read more

Turn signal stopped working a day after picking our vehicle up. This turn signal had worked up until our accident, and had obviously been addressed during the repairs as it was working when we picked the vehicle up. I called Caliber and was told to bring it back to take a look. When I was able to bring it back in they spent more time claiming they hadn't worked on that part during the scope of repairs than they would have just fixing it. Just because it's not in a service quote doesn't mean a well meaning tech didn't push it back together. Had to spend entirely too much effort getting them to address this. Now I'm left to wonder what other aspects of this repair weren't handled correctly, and if Caliber will stand behind their work if further issues arise. read more

My husband is super particular about his truck To the point I don't ever go to repair shops with him out of fear of being embarrassed. When he got home after being at Caliber all he could talk about was how great Kaleb was and he felt completely at ease leaving his truck there. read more

Took vehicle in for minor repairs. Two days turned into 10 days. When I picked it up they said oh it's been ready for a few days. Not very good communication The repairs on this car do look good. l also had my daughter's car in this shop at the same time. It took over a month then they would not release the car because they had not gotten a check from the insurance. I asked if they had pre-approval for the repairs and they said yes but still wouldn't release the car for another day. I pointed out that communicating with the insurance company was there job and they agreeded but still wouldn't release the car. After two - two hour round trips we got the car back. Now a part is loose and when we called they said they would have to check with the insurance company. Poor communication again and not repaired properly. We choose Caliber because of the positive Yelp review. Sad it didn't work out for us. read more

My car looks great! Paint looks like the original. It was a bonus that they washed my car, Thank you! The only complaint I have is the front desk person or the person that set my appointment. She was rude on the phone like she was bothered to make my appointment. While making my appointment over the phone I asked, "do u have available appointments tomorrow?" She answered with an annoyed voice, "what time?, what time?". My daughter also mentioned that while picking up the car, the woman helping located our car, was super nice to my husband but very unfriendly when it came to addressing her. read more

My car was broken and forgotten after being CRASHED! ONLY after Caliber began lt's magic was she made new again. There was much detail, false trips home that, i feel, only CALIBER had the expertise, niceties, going the extra mile above and beyond, the willingness to help more than any other estabishment of its type. I'd b happy 2 escort anyone there if need b...the personnel are top rated, which makes a huge difference when u feel angry, upset, and only praying u get the vehicle back u r giving up 4 who knows how long. My gratefulness 2 all at CALIBER COLLISION!! Txs, Nancy read more

My experience with Caliber Collision was fantastic from beginning to end. The level of ease in getting through the process of fixing my car was really pretty incredible. The paperwork was efficiently handled, getting the rental car was easy, the work was flawless, and I was so grateful for the communication via text with regular updates. I am highly recommending Caliber Collision if you have the unfortunate need to fix your car! read more

I guess making an appointment for an estimate means nothing. Wanted me to leave thee car for several days. I said no, tell me when I can bring it in. So set an appointment for this morning. Sorry the rack is in use. Wasted my time. I won't be going back there read more

Thank to everyone at Caliber Collision here in Paso Robles. Did a wonderful job on my car and helped me with my Rental, even offering to drive me up there. My car looks amazing and they were professional as well as responsive to all my questions. Highly recommend them to others. Thank you all again. read more

I was driving home from work and a rock flew up and hit my window .... I was getting ready to go out of town for the weekend ... I wasn't sure what I should do about getting it fixed in time. I stopped by Caliber Collision in Paso Robles and talked with the service advisor Joe, he said they don't actually do that work here,but he put me in the right direction with a glass guy in town and my window was done in 2 day ! I was so happy that I didn't have to drive with a cracked window ! Thank you Joe for all your help . I would definitely recommend Caliber Collision! read more

Great service overall. Very happy with the outcome of my repair. They even had it completed before the deadline so needed it back by. Complete with a wash and detail! read more

Would highly recommend Caliber! Danielle, Jeff, Noah, and the entire team made the process of getting the repairs done on my truck an absolute breeze. Incredibly communicative and easy to work with are just some of the many great qualities this office holds. The repairs were done in a timely manner and I was kept in the loop of any updates or changes on the repairs by text. Hoping I never have to come back here again, but if I ever need damages fixed on any vehicle, I know I'll be stopping by Caliber Collision here in Paso. read more

Caliber Collision repaired and painted our Honda. It looks like a new car. The staff was friendly, timely and professional. They kept us informed on the progress of completion. We highly recommend them. read more

My parents had there vehicle repaired and were very pleased with not just the customer service but the work that was done. Thank you Caliber Paso!!!! read more

After being rearended I needed my bumper replaced. Caliber Collision was the company my insurance contracted with. CC made the entire experience easy and as pleasant as possible. Their staff was courteous, and took time to explain everything to me. They were amazing at communication, they called and texted to provide updates. They finished the job right on time and to my surprise my car was returned having been washed and vacuumed out. Highly recommend! read more

I had a small claim that needed to be felt with. Our dog got sick in the back seat. The team was great to work with. Very communicative and the car came out looking like new. read more