Mr. Tim McMurray has expertly resolved three auto body cases for me over the past fifteen years…read more I've known Tim for over forty years, and his skills, both interpersonal and craftsmanship, are the best. Roy Hutchens Concord, TN

Courtesy Body Works exceeded my expectations. Caitlynn managed communications flawlessly, keeping…read moreme in the loop throughout the repair process. They worked with the insurance company covering the damage and had me good to go within 4 days of dropping off my truck. The front bumper had to be replaced and the crew did a fantastic job. Highly recommend. Thank you guys for getting my truck back to me in such a timely manner, better than how I left it!

My Toyota 2009 Yaris driver's side door was 'crunched in' by a motorist while in Dothan, Al. After…read morean ordeal (almost one month) dealing with the other driver's insurance company (which wasn't very 'progressive') to repair my car, Peter at Mr. Cool's Collision immediately got to work restoring the door ! I'm very impressed with their time table, and taking care of getting my only car back to normal --- actually they made it better than it was before the accident ! Incredibly, super-satisfied with their performance and customer relations treatment toward me first of all, and toward restoring my vehicle.Not just doing what is generally expected by a repair center, they (Peter and JR) went beyond all my expectations ! They even cleaned my car outside and INSIDE ! Such service in today's world is extremely rare, and wonderful. Sincerely, Croxton

Had a car rear end me and their insurance sent me to Mr Cool Collision. I have been back six times…read moreand the problems still are not fixed. They are totally incompetent and lie about what they do to the car. The problems were caused by them and they are throwing bandages on the problem.

I've needed a couple of collision damage repairs over the past year. Both of these were completed…read moreat Caliber. As I was paying for them myself, I shopped the Knoxville market and found the estimates at Caliber were the most competitive. End result: Both repairs were completed on-time and the cars look fantastic. Factory new condition. Even better, not only were the initial quotes lower than the competition, the final invoices were lower than the initial quote. No bait and switch. I'd like to give a special shout out to my Service Advisor, Ashley Brumbalough. She was very empathetic and knowledgeable at the initial inspection, taking time to listen to our situation. She then followed up with me daily throughout the restoration process, keeping me updated on progress. When the repair was complete, she was there waiting for me as I inspected and picked up the car and made sure everything was to my satisfaction. Ashley was so good on our first repair, I knew who I was calling on the second. I hope I don't need to see her in the near future, but I know who will get my first call if I need it.

I had my car fixed here. They were great at keeping me up to date with the repairs. That kept me…read moreinformed and made the pick up easy. My car looks like new again. I would recommend this place to anyone needing a body shop.

A++++, five stars, AMAZING job. I needed my windshield replaced on my 2018 Tesla 3, they were…read moreamazing, the communication was spot on and I had no worries with them having my car. Everything was on the up and up, not one worry on my end. I received the car back, washed and the windshield replaced and the camera calibrated to factory specs. I hope to never use them again, but if I have to, they will be my first choice for body shop and glass replacement for my Tesla.

Dalton Collision-Powell was an amazing company to work with!! Angela and Jeff kept me updated…read moredaily on my cars progress, which was awesome. Angela was so very kind when I dropped my car off and when I picked it up. Jeff was also great to work with. Also, Amanda, the lady who detailed my car after the repair work was done did an amazing job... the inside of my car has been neglected, and when I picked it up, it was spotless! Thank you to all of you - Angela, Jeff, and Amanda

The Collision Center was excellent in repairing my crushed front bumper. I got an estimate…read moreimmediately, and it was about half the cost of the other two estimates. They started the job on Tuesday and it was ready to go on Friday, the day they promised! They replaced the bumper and did some paint touchups. It looks brand new. They even cleaned my car including the tires! The staff were very helpful, knowledgeable and polite. I highly recommend them.

Superb repairs and customer care. They really take pride in their work. My car looks brand new!…read moreKept me informed of the progress and expected completion date. Even went beyond expectations with post collision repairs with an electrical issues that needed attention. Can't thank them enough and highly recommend them for your repairs.

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.

Just don't waste your time with these folks. My vehicle was there for 60+ days for MINIMAL repairs…read more I had to reach out for updates. Vehicle returned to me FILTHY inside and out. As a matter of fact, someone apparently took it for a drive and spilled coffee/tea all over the front. Dash board, doors, white leather seats, floor board, back seat. Escalated my complaint only to be told, "I'm not that smart. I'm a car guy. ​I wasn't expecting a complaint of this kind, I was thinking a 10 minute call about an alignment problem." Here's the real fun part.....management screams at me, "ARE YOU BLAMING US?" If you decide to use this shop (or any others this group owns) be prepared to walk away feeling less than a human.

After an accident that heavily damaged the driver's door of my 2026 Range Rover Velar, we went to…read moreBodyWerks for repairs. Since the car was new, a replacement door wasn't available for over 2 months. During that time Theresa kept us informed about all her efforts coordinating with the parts supplier and the insurance company. Her attention to every detail and her caring customer service was exceptional. We are very satisfied with the repair results. We would highly recommend BodyWerks.