I came in to see how much it would be to fix a minor issue with my car. They took it in and fixed…read moreup my car for free in a short period of time. Great staff, really appreciate it!

So here is the deal, I stopped by for a repair job to my rear fender on my truck . I explained to…read morehim the insurance company had already settled with me and i would be paying him cash for the repair. He quickly wanted to see the insurance paperwork on what they had paid me for. He would not even give me any kind of estimate without seeing what they paid me for.After asking him a 3 rd time he refused to give me the estimate . Which told me he wanted to charge me for every penny of the check i had received.On top of all that ,the insurance company told me if there were any more repairs needed after i took it to a shop they would be glad to pay more. So after 4 stops i choice kemp brothers.

I would not recommend this place if you expect a high level detail…read more We chose the "Showroom Detail interior only" for $200. They told us the showroom detail takes 8 hours. I was expecting my vehicle to be pristine (showroom!) and smell nice. The good: It is cleaner than when we brought it in. The bad: There are still dirty, crusty spots on the seats, I can see dust/dirty spots in the cracks/vents, the carpets are still dirty looking, there's still glitter on the dash and inner door panels, and it smells like dirty mop water.

DO NOT go here if you drive a diesel. They charged me $500 for an oil change, new filters and a…read more"detail" but they didn't even do any interior cleaning. I've had the exact same services elsewhere for less than $200. Seriously, this place will SCALP you. Nice workers, but extremely overpriced.

I used to use this place for oil changes and tire changes and stuff on my truck really trusted this…read moreplace cuz you know I never needed much work they worked on my other car done pretty good but you know I've never looked underneath to know anything so I've never been out I recommended them and everything. . I really thought they did good work. But I committed a friend and she said that they messed up her car and they just did an oil change she says that the oil was still dirty inside when she checked it and that it was all over her car like she was having an oil leak and they didn't put enough oil in it. Then I recommended my son before I found out that she had bad damage and they done in his brakes and his transmission and oil change and boy they just made a mess of everything and his brakes are worse now and he's just having a lot of issues with his car so I do not recommend this place due to the damages of these people have had probably if I've looked under my truck and stuff I would have seen the same damages. They leave your car greasy. They put oil all over the steering wheel and they don't keep the oil off their feet so if you don't have good floor mats it's all of your floor

While on a trip from San Antonio, TX my alternator failed (on a Sunday). By the time we got to a…read morehotel the alternator was seizing. I looked for a repair shop that night. Early Monday I called 84 Auto Shop and explained the situation. They said they could help me but the part was in Texarkana and it would take some time to the part. In the meantime we had the SUV towed to their place. Within 10-15 minutes the new alternator showed up. They had pulled the SUV in the bay and were taking the old alternator out. They put the new one in, tested it, done! The mechanic did a great job and the price I paid was what they estimated. I recommend this shop.

Thank you, thank you, thank you!!! We were traveling from Indiana to Texas to visit our son. When…read morewe stopped to fill up with gas, the lid to the gas cap wouldn't open and the emergency release lever wouldn't work either! It was 4:00 pm on New Year's Eve ... we were in trouble! We were 30 miles north of Texarkana so I called Classic Kia to see if they could help. Stormy was EXTREMELY empathetic and helpful and told us to bring it on in. Stormy was waiting for us when we arrived. They took our car back right away and Joe worked his magic and was able to get it open for us. Wow... we were able to get right back on the road AND fill up our gas tank! Thank you Joe and Stormy for the GREAT CUSTOMER SERVICE!

I would rate my experience one star if I had to be honest. My social Club sister bought a vehicle…read morefrom your dealership and had some issues with it. She was supposed to get a call today to get it fixed by tomorrow since she has to leave town. It appears that some customers get better treatment than others. My sister has always spoken highly of Kia, but now I'm not so sure. I'll wait and see if the problem gets fixed, and if not, I'll be back with another review.

Stopped in for oil change in old truck…read more When truck leaves driveway, dogs think that they have to be in it. One is not dangerous, but he is a maniac. Rolled in, no one batted an eye. Changed the oil, no problem. All the while, Lucas making a fool of himself. People were very accommodating of a very unusual set of circumstances. I'll be back.

The serviceman had grease on his hands that he drove my vehicle back to the front. I hand grease…read moreon my hood door steering wheel and inside door. Then to top it off they didn't fill up my windshield wiper fluid

I've used them several times over the years. The work they do have always been excellent. The staff…read moreare polite and have always kept me updated on the status of my vehicle.

Out-damn-standing. On time. Flawless work. Polite staff. Free ride to home and back. And an…read moreexcellent wash job inside and out.

Absolutely the worst experience ever!!! First off, they were…read morevery unfriendly and rude. Second, acted like I should've known all about mufflers ( and talked to me like I was stupid). Thirdly and finally, they broke my emergency brake cable, and he acted like, no big deal. And when I said something about it, he told us to leave before he called the law on us.. Call the law on me??? You just broke my stuff??? Are you serious??? Still trying to decide if I should call the law about him breaking my emergency brake cable.. Absolutely ridiculous and unbelievable!!! Trust me, do not do business with these people!!!!!

Thought I was going to need a hole new muffler and pipes but all I needed was a weld , love the…read morehonesty and they treat you like family

I came in Oct 16, 2025 at 9 am and was not serviced until 11:00. There were 4 cars before me. At an…read moreaverage of 10 minutes per oil change (double the advertised time) and 3 bays I would expect a 20-minute wait AT THE MOST. 2 hours is abhorrent and completely shameful of the company to allow. No discount, no apology for the wait. This is unacceptable.

I needed an oil change & inspection in Texas, came all the way from Memphis, TN to get it done. She…read moretold me on the phone they'd have a spot for me when I came no matter what. Got there and was no wait, never thought I'd leave an oil change place 5 stars but darn they are good. Even when I came in they got off their phone and walked outside as to not disturb a waiting guest. I mean, snap!!!