Valvolien is not an American company anymore it's been bought out by Saud Arabia they blew up 3…read moreengines in the month I was there they hire anyone with no experience what so ever with car's and they force employees to upsell when in reality the work is not needed.. they try to upgrade people from conventional oil to synthetic oil which is a no no ....my advice run away from this company take your car to people who have experience with car's......

I took a fleet car in for an oil change and they absolutely tried to soak the company. I did not…read moreask for a tire rotation but one was done on my car anyway. Wiper blades changed. Air filters changed. A fuel treatment added. I've only had the car for four months. I really perturbed the staff because I kept an eye on what they were doing. They got very grumpy with me because I wanted to watch the work be done. I drove off to find they had over inflated the entire right side of my car by 10 pounds. I would not trust this business at all.

This is the second time I have had an issue with Valvoline…read more This time, I went in for a standard oil change, didn't need anything else but they offered the filter replacement. I got home and noticed a strange smell but thought my neighbor may have been burning something. I told my spouse about it and they checked beneath the car that night when they got home. There was an oil spot. Valvoline was closed and we live about 30 miles away. That morning, spouse checked my oil and it was completely dry and was saturated under the car. I immediately called and reported it to Valvoline. I have a full time job and kids and needed a car that was functioning so we had to get a local mechanic to look at it. He pulled the oil filter that Valvoline had put it in and it was busted/cracked. The air filter box screws were stripped and forced in so he took it off to check the air filter. It was tore up and bent as well. The undercarriage of my car was absolutely covered in oil. Multiple days later, I finally got a call back from Valvoline. I sent them all the pictures and mechanic reports. They decided they would not reimburse for the oil change, the mechanic cost to get my car back running, etc. Minorly - the time before this, I noticed a plastic piece hanging down from the bottom of my car. Told my spouse. He opened the hood and was able to fish it out. It was a filter grabbing/tightening tool. I asked Valvoline if it was theirs, they proudly said they used them during oil filter changes, I told them they left it in my engine. Very very upset at the cost of this mistake and how they are refusing to take responsibility and make it right. Very poor customer care.

They acknowledge you when pulling, keep you posted on what's going. Fast, friendly, and well spoken!read more

The Team was very friendly, efficient and knew what they are doing. I think the thing that…read moreimpressed me the most was they may recommendations without any pressure. I will come back.

First this is my 2 review and I can not phrase the STAFF and professional services that they…read moreoffer. Undra is a real knowledgeable, respectful and has your vehicle needs . I have 6 vehicles ALL personal to myself and wife which will only be served by 5 minutes from this day on. Mobile 1 is a perfect choice oil and all services offered is reasonable price for the A-1 service.

My tire was losing pressure. I checked and there was a screw stuck in it. I was driving past Jiffy…read moreLube and decided to give it a try. They got me fixed up quickly. Bryan is excellent! I will be back for sure.

I year ago yall were the best but a couple months ago I had struts put on my car and they sent it…read moreback missing a hubcap and its a camry and a used hubcap is 38 dollars when I called them 1st they tried to deny it then they very rudely said they ordered me a used one and would call me when it came and they've never called.i had all my work done there but because of the way they treated me made and how it made me feel I won't be using them again

Made an appointment to have a front end alignment done, and was going to have my 6 tires replaced…read morefor my dually. Arrived 15 minutes before my schedule appointment, waited for over 45 minutes and my truck was still not taken back to have the work started so I got my keys and left. I was told it could be 30 minutes to an hour still of a wait. I made an appointment first thing in the morning so I would not have to wait two hours to have an alignment done. Customer service is horrible.

I've dealt with Jack Sims and Chad Jordan on several different occasions, and I can honestly say…read morethat every single time they have gone above and beyond! I've literally called at noon on a Friday and was able to pick up a new truck by 4pm that same day. They are a joy to work with and make the customer feel appreciated. When it comes to customer service, the whole staff is TOP NOTCH! From checking in to see how the vehicle is working out to contacting their other reps to find out what scent of air freshener is used in their dealership because I requested that information (probably the oddest request they've ever had)! I have not been let down one time and I know 100% I never will. Thank you for taking care of my needs!

We were passing through from California and had a mechanical problem with our Diesel F250 pick up…read more Ben Butler immediately ordered the part...it came in the next morning and we were on the road by 10:30 a.m. The service was excellent...thank you so much Ben Butler!!!

They work on my wife car . Did it that day . We have not had any problems working fine.read more

Trevin has helped me many times over the years. I've always been able to count on him to fix what…read morewas needed, and communicate to me which parts were needed to do so. He picked up parts for me and let me know what they cost beforehand. I've never had any issues with any work he's done. I would literally refer anyone I know to go see him.