Based on my recent experience with Caliber Collision, I would highly recommend this body shop for anyone in need of car repairs. The team members who assisted me, Thomas and Richie, were incredibly helpful and communicative throughout the entire process. From the moment I walked in after my accident, they were on top of things and made sure I was well taken care of. Richie was especially helpful in getting me set up with a rental car so that I could go about my daily life while my car was being repaired. And Thomas called me regularly to provide updates on the status of the repairs, which gave me peace of mind and helped me plan accordingly. Overall, I couldn't have asked for a better experience with Caliber Collision. Their dedication to customer service and quality workmanship is truly impressive, and I wouldn't hesitate to recommend them to anyone in need of car repairs. read more

My fiancé got our brand new BMW hit while parked at downtown Tracy. We took our vehicle to Caliber Collision to get a quote, as well as two other places. In the end we decided with East Caliber Collision. We got a quote from them on a Friday and they had us in the shop Monday morning. The repairs went exactly as explained and we got our vehicle back by Wednesday afternoon. The girls at the front were very friendly that I felt welcomed each time I walked in. The staff in general was really easy to work with and kept me updated throughout the whole process. I would definitely recommend Caliber Collision for any body work and would take my car back if any other repairs were needed. Great Work, Good Pricing , Great Communication and overall great experience read more

I had my car dropped off after a repair and later discovered that someone had turned on a fart noise for my lock sound. This isn't a harmless mistake, it's blatantly immature, disrespectful, and incredibly unprofessional. As a female customer, it feels especially inappropriate to have someone tamper with a feature I've never used and would never choose to activate. It's unsettling to realize that staff felt comfortable enough to make unnecessary changes to a customer's settings for their own entertainment. It genuinely makes me question the level of professionalism and seriousness that went into the repair itself. I hope management addresses this immediately. Customers deserve better than childish pranks when trusting a shop with their vehicle. read more

I recently visited Caliber Collision without an appointment to address a warranty claim, and Thomas went above and beyond to help me. He took the time to walk me through the entire process, clearly explaining every step and breaking down what to expect next. His knowledge was impressive, and he even shared some helpful tips and tricks for minor repairs I could do myself. Despite being busy, Thomas made me feel valued and never rushed through our conversation. His positive attitude, expertise, and welcoming demeanor made a big difference in my experience. I'll definitely be coming back thanks to his excellent service! Thank you Thomas! read more

My experience with Caliber Collision was great. My car needed minimal repair work on a back fender from a parking lot hit and run. I was able to get it in right away for the estimate and brought it back to be fixed the next day. I worked with Sarah regarding all details. She gave me a delivery time and met it within reason. After 2 days she called with an update which surprisingly was just that, no extra charge surprises! She even brought my car to me when she understood my problem picking it up. Due to her professionalism, attention to detail and kindness, I will continue to use Caliber Collision in the future. read more

i was shopping at a grocery store and i walked out to my car and i had noticed someone had hit my bumper and i had called a few shops in town to get a quote they were all busy. decided to go to caliber collision as soon i walked in i was greeted by the sweet front desk reps i asked them if they can take a look at my vehicle and they were able look at my vehicle and right up an estimate for me same day even though i didn't plan on going through my insurance. estimator was a great guy they were all so professional and polite. defiantly recommend checking them out. read more

HIGHLY RECOMMEND!!! From the front office to the technicians in back they all do amazing job. Color matching wasn't a problem at all. Carlos was very helpful and made my repairs process the easiest by far. He and his colleague Vanessa kept me informed on every process and had my vehicle in and out in a timely manner. Vanessa also was able to stay late for me just so I can pick up my vehicle. Talk about great service! If you are needed to get your vehicle repaired are even just an estimate this is the shop to go to. You're not going to regret it! read more

Definitely recommending Caliber Collision. Alejandra was SO helpful, and guided me through what could have been a long, stressful process if it wasn't for her help. She really went above and beyond. Carlos answered all my questions and doubts about the actual damage and repairs they would be making. I left confident in the choice I had made. Now my car looks like nothing ever happened. Thank you to everyone at Caliber Collision read more

A big rig without mud flaps flung multiple rocks at my and dented my hood and cracked my windshield. I took my car into caliber collision through my insurance and happy to say It was the right decision. The person I dealt with is Michelle and she is awesome! They drove me home and made sure I was always updated. As you can see from the picture, my car looks brand new again! Thank you Caliber Collision. read more

HIGHLY RECOMMEND I visited this location to get an estimate on a repair. Estimator carlos my go to guy was off and in his place juan took the time to answer all my questions, gave me the estimate. Juan and carlos are an asset that to this location that will contto earn my business do i live in stockton the drive is worth it, when you are treated with respect, courtesy and understanding. Thanks guys read more

I recently got into a fender bender and was told I needed to get an estimate from several repair shops. Upon entry I was quickly greeted by the shop manager and he was extremely professional. His team took a look at my car and was able to provide a fair estimate that beat the one I had previously received from another shop. Great experience and I plan on using them in the future. read more

I had an awesome experience, it was my first time getting my car fixed thru them, and everything went smoothly. I was recommended by a friend and upon arriving it was amazing. Jennifer helped me with everything and honestly made my life super easy. I highly recommend this place. Amazing friendly staff and awesome work. Thank you Jennifer read more

They help me right when I showed up, they took care of me and explained everything to me in detail. Their work was exceptional, and my car looked brand new when completed. They are very hospitable and I experience nothing but great customer service. I will recommend them to anybody who has a car that needs repaired. Thanks again everyone read more

This review is for Juan who went above and beyond to give my family excellent service. Recently dad took his car in to have a few repairs done. He not only made his experience swift and easy, but he also was able to give him an unbeatable price. We definitely recommend Caliber Collision for anyone needing vehicle repairs. read more

Jennifer @ the front desk was very professional and friendly. She was very helpful when I went to go and get an estimate on my vehicle. She was very knowledgeable as well professional. Overall a great experience thanks to Jennifer. I definitely will be referring friends to Caliber East and to speak with Jennifer. read more

Good customer service. Even when they put the wrong part in my car and I noticed it a couple of months later, I was able to bring back and get the correct part put in. I even noted some other issues that I had with the repair, they didn't give me any hassle and just fixed the issues. Also, Jen is awesome. read more

Just went in today and Natalie Sandoval at the front desk was so incredibly helpful considering the stressful situation I was in. She was patient and helped explain things so that I understood and knew what I was getting. I will be coming back to Caliber for all my automotive needs! read more

Great experience over all with this shop. Came in for an estimate and staff was very attentive. As soon I walk in the door the office staff greeted me with smiles. As well and the estimator was quick to over my car to get back to my day . Looking forward to get my vehicle repaired. read more

my vehicle was in a fender bender and all collision shops were booked up went into caliber collision and there were able to take me in with great customer service there estimators made the process simple and easy I highly recommend read more