Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of expectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this. read more

I reached out to George the moment my husband's parked truck got hit in front of our house. The driver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!! read more

The roof of our Mach-E had paint peeling off, exposing metal underneath. Since the dealership claimed this wasn't under warranty, we took it to California Collision for out of pocket repair. George gave us a fair quote, did a bunch of research to make the job as affordable as possible, and sent the car home in beautiful condition - we are very happy with the results! read more

CA Collision saved me. I dinged my brand car car, and paid out of pocket for my tire moldings to be replaced. CA Collision not only gave me an unbeatable price for parts and labor, but they provided superb service. They communicated so well with me via phone, text, email. They were very transparent, speedy in the quality work they gave, but also a family-run business. Jorge has been running this body shop on his own for 15 years, and his children Gio and Angelina are such a pleasure to work with. I will always come here for any body work I need in the future, and so will my friends and family. read more

California Collision - After - Body Shops Near Me - Pleasanton, California

See all

George and his crew are fantastic. Great customer service on top of great work. This is a local family owned and operated business, and it shows when you walk through the door to a friendly welcome and prompt attention. The work done on my Honda CRV was excellent. Will I support them with my business again? Absolutely. Will I recommend them to friends and family? With confidence. Will I write a positive online review? You're looking at it! Thank you to George and the California Collision team for your quality work and service. read more

California Collision in Pleasanton absolutely deserves every bit of praise I can give. After my late father's Dodge Challenger was stolen from my driveway and later found crashed in another city, I was devastated. The car holds enormous sentimental value for me, and the thought of it being destroyed was heartbreaking. It quickly became clear that restoring the car was a much bigger task than any of us initially realized--but George took it on without hesitation and committed to seeing it through. He knew what the car meant to me and went above and beyond, working tirelessly with insurance and managing every challenge that came up along the way. George's communication, professionalism, and genuine empathy made an incredibly difficult situation so much easier to navigate. Thanks to him and the entire team at California Collision, my father's Challenger looks as good as new--something I honestly didn't think would be possible. Their craftsmanship, dedication, and heart are unmatched. If you're looking for a shop that truly cares, this is the place. I'm forever grateful. read more

See all

This is a long overdue review, but I am here to give this business the homage it deserves. Throughout the span of 5 years I have had to bring two separate cars in for repairs about five times (very unlucky). The staff at California Collision have exemplified excellent customer service, and their auto body technicians have demonstrated competency in their skills with the end results. Each time my car has come out of this collision center it looks as good as new. So the next time you have an insurance claim like I've had in the past ask them if California Collision is in their insurance network. California Collision will certainly take care of you and ensure their work is satisfactory before and after you leave the collision center. Thanks California Collision for being an exception in a service market that is often plagued by greed and dishonesty. I hope you're around as long as I am! I'd like to shoutout Giovanni at California Collision who has also been a tremendous help with each insurance claim. Thank you for all of your efforts it has kept me coming back. read more

California Collision - Body Shops Near Me - Pleasanton, California

See all

I had a great experience with California Collision. George and the Angelina were both very welcoming and helpful from the start. I had some scratches and dents on my car, and George went above and beyond by fixing it for free. Really appreciate the kindness and excellent service. Highly recommend! read more

California Collision - Before - Body Shops Near Me - Pleasanton, California

See all

I brought my car to California Collision after putting an annoying scratch on the roof of the car. I can't say enough good things about California Collision! From start to finish, their customer service was superb. George responded to my inquiry right away. When I picked up my car, I couldn't even tell where the scratch had been. It's rare to find a shop that combines great customer service, prompt turnaround, and top-quality work like this. Highly recommend California Collision to anyone who wants their car looking brand new again! read more

California Collision - Body Shops Near Me - Pleasanton, California

Huge shout out to this family run business in Pleasanton. This team over delivered expectations on the repair and nailed the communication piece each step of the way. High five to the office team Angelina and Gio for keeping connected with the insurance company and the car rental company so that I didn't have too! I dropped a dirty Tundra off for a bumper repair and got a show room ready truck back! Boom! I explained to the owner how I couldn't see at night and so he took the oxidation off my lights! Now my family of 5 is a little safer! Thank you! Highly recommend this business! read more

California Collision - Body Shops Near Me - Pleasanton, California

George and his staff did an amazing job being very adamant that the adjuster got to my claim on time and approved it within a timely manner. George and all of his staff were very good at communication. There was never a day that went by that I didn't have an update. Not only is their shop and office very clean, but everyone's attitude was very positive and cheery even though I was stressed out about my vehicle they made me feel like everything was gonna be OK and thankfully everything ended up being great. read more

Five star service again by California Collision! I've done business with California Collision for years. Their staff is always top notch and always one of the biggest advocates for all their customers. This time was no different. They painted one of my cars for me and with this new purchase of a used car that was infested with dog hair and barnyard smell and random stains. They brought her back to life. George suggested some other specialty treatments for the car to neutralize the smell and I don't smell anything like when it first got to his shop in the capable hands of his technicians. He even gave me advices with this car because he knows his car so well, he gave me a lot of great advice to get things checked out before they ever go wrong because it's such a good car and he knows I want to keep the car for a long time. It's great seeing a true family business in the valley. Take care of its entire community. Thanks again, California Collision . read more

California Collision - This area was covered in twigs and dirt and smell of a pet. Now you can't even tell. - Body Shops Near Me - Pleasanton, California

Good, responsive customer service. Was also really simple to set up an appointment & I'm satisfied with the repair job :)

George did a perfect job repairing a gouge on our bumper for 20% of the price of what others wanted. Even delivered our car after the job was complete. Everyone else wanted to completely remove the bumper which was a lot of labor and recalibrating, etc. George was able to repair in place and I cannot tell anymore where the repair was needed. read more

Second time here. 1st time- School Bus hit my car and 2nd time-damage to front sensor and bumper from flying debris off another vehicle on freeway. Walking distance to Enterprise. Service is excellent...hopefully I won't need their services in the future but if I do, this will be my go to collision repair shop in the EB. They make the process painless and stress free! Car is back to pre-damage condition. read more

See all

We were referred to California Collision by our mechanic after a fender bender. I made an appointment for my car to be inspected. George came out to greet me. He explained his repair process and gave me a tour of the shop. I booked the repairs. They used factory parts, kept me updated every step of the way, and the car was back to new within a week. No one wants to deal with car repairs, but the experience was so good, it wasn't a burden at all. George was great, his staff was great, and I would highly recommend their shop. read more

Jorge & Giovanni and their team is consistently providing the best quality services for me and my friends. Jorge goes above and beyond to bring the authentic look for my 1991 Mazda. They spent 4 extra hours to restore my car without additional cost. Blessings to the Team! read more

California Collision - Freedom - Body Shops Near Me - Pleasanton, California

I have meant to write this review for months. Without going into too much detail, I ran into a major issue with my vehicle that was gonna cost an insane amount of money to repair. Jorge (sp?) was extremely helpful and knowledgeable and helped us save a lot of money. I cannot recommend this business enough. I took another vehicle there before and that's why I returned and anytime I need a vehicle checked out or worked on this will be my first stop. If you need any work done on your vehicle this is the place to go to feel like you're getting the best treatment possible. read more

Had a great experience at California Collision. George and Angelina were friendly and welcoming, and George took care of the scratches and dents on my car without any hassle. Really appreciated the helpfulness and kindness. Would definitely recommend! read more

California Collision - Body Shops Near Me - Pleasanton, California

See all

I had a really great experience with California Collision. I came in with a lot of concerns and questions, and from the very beginning George and Giovanni took the time to truly listen to me and address everything thoughtfully. They were patient, honest, and made sure I understood what was going on instead of brushing me off--which meant a lot. Although they weren't able to fix my car themselves, they didn't just send me on my way. They referred me to an amazing shop in the area that could better help with my specific issue, and that level of integrity says everything about their business. It's rare to find a shop that genuinely cares, listens, and prioritizes doing the right thing for the customer. I'm incredibly grateful for their help and guidance during a stressful situation. Highly recommend California Collision for honest, caring, and trustworthy service. read more

I am beyond happy with my experience with California Collision. They quickly replied to my first inquiry and provided an estimate for a full repainting fix for my car scratches. This matched the quote experience I had with other providers, but they went above and beyond and provided an alternative solution that solved 99% of the problem without me having to go through my insurance. In addition, they were very through explaining the procedure they would use and even gave me a full tour of their facilities. I highly recommended their service! read more

California Collision - After fix - Body Shops Near Me - Pleasanton, California

See all

Reasonable, great service, quick and easy-very happy thanks!! I will use CC for all my personal and company vehicles...

This place is above 5 Stars.I am so impressed with the whole experience.They took care of all my problems from dealing with the insurance company to doing the repair to perfection and getting us a rental car at no cost to us. The workmanship on the repair impressed me the most.I am a perfectionist about details and not to many people impress me with their work . They nailed it! George and his family are all about service.If your looking for a shop for repair your missing something if you don't use them. read more

Thank you California Collision for another job well done. We previously brought another car in a few years ago and were happy with the results , so when my car was recently involved in an accident, my husband chose them again despite them not being on the list of approved shops for the other insurance company. This obviously creates more issues with getting approvals, possibly paying out-of-pocket ,etc.. but taking that risk speaks volumes for the quality of work they do and the service they provide. Angelina spent quite a bit of time on the phone with the other insurance company getting my car rental approved and ensuring I had a car available asap. Angelina and Giovanni were great with updates on the status of the repairs and they along with George are some of the most personable people you'll ever come across. The car looks brand new again. 100% recommend!! Thank you!! read more

BLUF: I highly recommend California Collision I can't speak to whether or not these guys are a deal because I'm not constantly getting cars fixed and don't really have any context for what pricing should be, so let's get that out of the way. Speaking ignorantly, I felt like the price was fair for the oem replacement and painting of a skirt panel on my car. George and team were responsive and detailed in communication, they were clear about timelines and what you would be charged and they answered all my questions without making me feel like I was a nuisance or an idiot. George was always friendly, patient and even cheerful. My particular repair was done very quickly and they explained in detail what was going to be done. They finished a little bit ahead of the proposed schedule and a quick walk through the shop leaves no mystery about why. The shop is very organized and clean. There's a lot of room for maneuvering whatever number of cars they're working on to different stations. The repair crew looked neat as well. I think George takes pride in his shop and has a high bar for his team (which, from my experience, they live up to). Thanks guys! read more

These guys are great. Super nice and they did a great job at a reasonable price. I highly recommend them.

Want to express our gratitude to George Osorio and his team for the great service, quality job and professionalism in repairing our Mercedes Benz. We would recommend California Collision to everyone. Thank you very much! Martin and Jenny Aiello read more

had my car repaired recently with California Collusion - and experienced nothing but the best in service, good communication each step of the way & excellent repair and quality when completed. read more

Had a side panel dent repair on my new Hyundai Santa Fe - the team was very responsive, always kept me up to date on the repair status, and did a great job repairing my car - looks like the accident never happened? A big shout out to George who was professional and only interested in making sure that i was 100% satisfied!! Highly recommend these folks. read more

Thank you George, great experience, communication, and service provided. Was desperate for a fix for my truck and the value he provided with his explanations to me via phone and email he alleviated all of my concern. Will absolutely be bringing my family vehicles here in the future read more

Quotes $6k for minor scratch repair for a $16k car. Not reasonable at all. It clearly shows they have know practical knowledge and responsibility. read more

With all previous positive reviews from Yelp, I wanted to drop by this Auto Body shop. The experience of getting the initial estimate started positive, taking a few pictures, checking vehicle detailed damages, even giving a tour of the shop, around 20mins total, it seems to OK. Then the adviser proposed an option to drop off to drop off the vehicle for 3-4 hours that day to get a complete damage estimate. but it would cost you up front for few hours spent by the shop and be deducted from the total repair cost if the client decides to use the shop. He seemed to insist for this option, I felt he was quite pushy as typical salesman tactic. I declined and chose the typical Initial estimate of the front-end damage. Here is the issue: 1) The estimate misses 1 big obvious item like headlight complete module. He response didn't know the reason it was left out. Then the estimate was re-vised, and update, it was still wrong with generic item, with lower estimate. 2) No reply call even the message was left through the front office lady. He claimed didn't get the message. It seems there is a disconnect within this Auto Body shop. 3) After a few days, there is a 0 call or email following up the initial estimate. Either the management has been changed from previous years claimed as family owned, or it seems the company operation is complete different reflecting from all previous feedback. With that I gave other shop the opportunity that they would care the relationship with clients instead of 1 time big transaction business. read more

As a fellow small business owner, I can appreciate the Osorio's personal approach to handling their customer's situation from start to finish. The attention to detail and unwavering commitment to get the job done make them an ideal Shop to meet your auto body repair needs! read more

This is the second time I've brought my vehicle to George, and his team have always been very responsive. George has kept me updated throughout the process, and did not push me to try to go through my insurance. If you're looking for honest, quick, and reliable service, George and the team are the way to go! read more

Had them replace my rear bumper after getting tapped while parked. They're a very responsive group and did an excellent job. Had a little snafu with GEICO payments but not their fault. All in all an excellent experience. read more

Omg, Giovanni is a life saver and the most caring honest person in the industry. He helped us jump my.mom's car after hours and was genuinely happy.to help!! Michelle appreciated and highly recommend him ! If you need an honest quote for car repairs or paint ask for Giovanni!! read more

Giovanni and the team were super attentive and kind. From my first call, they walked me through everything and made getting a quote easy. When I arrived for my appointment, I was seen on time and everything was clearly explained. The process was smooth, and my touch-up looks good. I highly recommend this place. read more

George provided an initial estimate that was impressively accurate just based on photos -- some other body shops even missed damage that needed to be repaired. More importantly, his willingness to explore lower-cost options (without compromising quality) literally saved me thousands. Other shops insisted on "like new" repairs with expensive paint options, but George listened when I explained I was hoping to pay out of pocket and asked if there were any ways to lower the cost. He suggested a way to get the paint "90% matching" for half the price and even offered to show me a sample before moving forward. Honestly, the paint match came out so close that I can't even tell the difference between the new door and the rest of the car. I'm really glad I went with California Collision -- great communication, great service, and an overall excellent experience. read more

I've used California Collision twice for the same vehicle. They have done an amazing job on my vehicle and are very diligent on taking care of their customers. They have great customer service I will use them every time I need a good body shop. Happy Customer, Donny Larmour read more

Absolutely amazing company. The customer service is top tier and my car looks as good as new! They go above and beyond to make you feel comfortable and keep you informed throughout the entire process. Highly recommend! read more