He gets it done. Saw me as a new patient on the same day. That was a relief because I had back discomfort. He did everything I asked. Back, necks and ribs. His office is in uniquely nice space with a great entrance patio. read more

Dr. Franceschi adjusted me every visit after a few weeks of adjustments and shock therapy I could feel the difference. I may have even gotten taller. Alex really got my spine aligned. He discovered that I had a pinched nerve and that's why I would get the tingling in my feet and hands. It's all gone now. The massage therapist Kara was phenomenal with her soft hands. And the nice music playing in the background. She put me to sleep every time. I definitely recommend this place. :) read more

Dr Alex is one of the few chiropractors in the SOMA neighborhood. Especially one who accepts Kaiser Permanente's Insurance. The office is located right by the freeway entrance to the Bay Bridge and down the street of the Giants Stadium so I highly recommend walking or biking to the office. On game days, or just rush hour traffic, it can take a long time to get to your appointment so plan accordingly. Free street parking is available on Stillman Street which is great for a quick office visit. Please read all street signs. I first went to Dr Alex in March for my Plantar Fasciitis. It had been 4 months of not being able work out, trying physical therapy, and limiting my walking because even walking was so painful. It was time to try something different. I've been to chiropractors before for my back issues so I decided to see if this would work for my foot. With the help of Dr Alex, I've slowly regained my walking stance. It's the noticeable lack of pain when I step and the fact that it is not getting worse, it's feeling better. Adding alternative medical practices like chiropractic and acupuncture, I feel like myself again. With age, love of working out, being outdoors, you have to keep your body healthy and aligned. I would highly recommend seeing a chiropractor and getting acupuncture. Progress will happen with chiropractic treatments, mindful mobility exercises at home and acupuncture services. Healing is possible. read more

Only went for massage, which was average. My back is also scratched with broken skin. Was hopping for a deep tissue massage. The Thai massages in SF are significantly stronger. Overall, responsive and easy to schedule. read more

Where to begin... by far the most odd and unsettling "doctors" appointment I've ever experienced. I can't believe no more of these reviews reveal the fact that this guy is performing chiropractic care in AN APARTMENT. This is not a doctors office. It is a loft apartment with no doors except the front door. Your entire appt will be overheard by anyone sitting in the lobby, which is in the "hallway" of his apartment. The tables are in the "living room". This is a complete disregard for patient privacy, talk about HIPPA violation. I am a director of a medical facility and I know the rules, this place made me feel unsafe, uncomfortable, and unclean. It is filled with dingy rugs and weird decor like Star Wars figurines and dog posters. The chiropractor was late to the office, took me back 28 minutes later after booking 2 people at 10am and taking the other first. Made excuses about being "held up at the post office." He never introduced himself, and neither his credentials or his business license is anywhere to be found. No receptionist, no other staff. So now I'm trapped in some dudes apartment with no one else there. As a young woman, this is a nightmare waiting to happen kind of situation. Getting into the actual appointment, he talked on and on and on about chiropractic care, anatomy, his other patients and their experiences, like every single detail to me after I had mentioned I had gone to chiropractors before. He never once paused to ask if I had any questions, just talked and talked and talked... all the way across the room. I think he was concerned about germs? But everytime he would do an adjustment, he would walk all the way to the opposite side of the room, and then shout at me for another 10 minutes with information I couldn't care less about. Just wear a mask... The adjustment seemed fairly kosher, but he was very harsh about everything. You will see lots of people writing about the payment process. He demands to take all of your money up front and doesn't bill insurance. I called my insurance company the next day and they were appalled and in fact told me that this was illegal. He was listed as an in network provider covered by insurance and I should have only had to pay my co-pay. I woke up feeling 10x worse and now worried that I got completely scammed. Do yourself a favor and stay away. There are many better docs out there. read more

Been coming here 2 years....great place. Dr. Alex gets you in and out very quick and always does a great job. Another bonus is the massage service available which can be covered by insurance if your plan allows it. Highly recommend! read more

I came in with persistent lower back pain and later developed upper back pain from overdoing workouts. From day one, Dr. Alex impressed me with how thoroughly he asked questions to pinpoint the root cause, rather than just treating the symptoms. He explained the "why" behind every step of chiropractic treatment in a way that made sense, which built a lot of trust. Insurance checks were handled smoothly without me lifting a finger, and scheduling was flawless--I always knew my next appointment, never had trouble booking, and he wouldn't let me miss a session. The results have been amazing: my lower back feels strong, my overall mobility has improved, I can work out without hesitation, and I'm back to enjoying long walks, which I love. On top of his skill and professionalism, Dr. Alex is genuinely fun to be around, making every visit a positive experience. Highly recommend! read more

I went to Dr. Alex because, in the lead up to hip replacement surgery, my back started hurting because I was limping so much. Dr. Alex was very careful when adjusting me to take into account my compromised hip. He also recommended home self treatment including certain exercises and ice therapy, and all of this combined decreased my pain level dramatically within the first couple of weeks. I'm very grateful to him for helping me get through the wait for my hip surgery (approximately 5 weeks) much more comfortably. Making appointments and billing were all very seamless and the office is clean, bright, and comfortable. read more

Knowledge, bedside manner, treatment plan and care were tremendous by both the chiropractic doctor and the massage staff. Highly recommend. Very compassionate in addressing my pain during treatment. read more

I don't recommend coming here as a patient I felt worse after. I was seen by Alex Franceschi. He doesn't listen, he interrupts you when you talk, doesn't take the time for your needs, he wants you out of the office as fast as possible. He did one adjustment he said, "you're done" so quickly after. I mentioned another problem area, he adjusted and he said "you're done" like he just wanted to get you out of the office. It showed me he does the bare minimum. I was displeased with the customer service and as a patient stand point. I explained one reason why I was displeased and he kept talking and talking, doesn't listen to you. Theres more but you have the idea. Added onto the review: I read other reviews with low stars and funny how the experiences they had are the similar to mine. In addition, yes you do feel rush, the adjustments are painful because even though you don't let your breath out all the way he'll do the adjustment and it hurts. & I did feel the business first patient second attitude. Horrible chiropractor.unprofessional read more

Dr. Alex fixed my back/neck pain. He is very friendly and professional, highly recommend it!

Warning: If you write a negative review, you may receive multiple lengthy, condescending emails and a voicemail asking you to change your review. For example, "...believe it or not some people do work and are busy. 6 new patients takes 6 hours of my day and the other three is filled with treatments and I only had 25m for lunch" After asking multiple times, I was not charged the 80 cancellation fee. However, I still leave a one star review due to the lack of consideration/tact and poor manner in which this situation was handled. read more

Dr. Alex is super kind and professional! He helped me get flexibility back in my shoulder and neck. Could not recommend him enough! read more

Due to a change in management at my company, my health insurance plan changed from Anthem Blue Shield to Cigna. Since Cigna is not accepted here, I had to find another chiropractor, which is a bummer because Dr. Alex really helped with my neck pain and made me more aware of habits that contributed to it, and I'll always appreciate him for that! I highly recommend him. read more

I'm using the alias because I don't want to receive angry phone calls or voice mails from the practice like the other reviews suggested. I also don't leave negative reviews often but decide to do so because I hope others don't have negative experiences as I do. I've seen him only a few times, so can't tell you how good he is if you decide to see him long-term. But his demeanor was very off-putting. First, he refuses to wear a mask during his consultation, saying that he thinks it's okay for him to speak without a mask if people can dine at a restaurant together. Granted He was not that close to me while he was speaking without a mask, but I've never encountered a medical professional who behaved this way... He sounds very condescending. He'd lecture you on chiropractic for 20-30 minutes talking by himself..I always appreciate medical professionals explaining specifics to me but it's impossible to have a conversation with them. He doesn't expect a single word or reaction from you or asks a question. He just goes on and on. It's impossible to build a personal connection with the guy. Also, he asks "okay?" at the end of the sentence every time which I find very annoying as if I wouldn't understand what he's saying. And he's not looking for your answer or response. He also says things like patients are wasting their money trying to get their x-rays or seek advice from orthopedics and end up coming back to him, which I highly doubt. He also complains a lot - about patients who arrive early or late, how many patients he has a day, and how patients don't get better because they don't follow his treatment plans. This may be true but is also a lot of unnecessary negative energy. At the end of the day, you're seeking an alternative treatment because you want to feel more relaxed and healthy. This place doesn't do that. read more

I had 3 visits, and it was my first time to a chiropractic office. I was seen promptly, and each visit was straightforward, with some preventative tips and physical adjustments. Each office visit was about 15 minutes, which I appreciated so I could go before work or quickly on a day off. I felt better after working with Alex. read more

Dr. Qasem Alsawad at California Chiropractic helped me recover from bad neck pain in just a couple months, much quicker than with other chiropractors I started seeing for this issue the previous year. Qasem is an excellent listener and is able to zero in on causes of pain symptoms quickly and create easy-to-follow home exercises to complement his in-person adjustments. I aslso appreciated that he picked up on and helped me with some knee/ankle joint compression that I wasn't fully aware of. Highly recommended!! read more

Left on my lunch break to establish care after moving and straining my back. I spent an hour mostly listening to the chiropractor complain about how many consults he had to see that day and how he was going to lose his voice. He went on to lecture me about chiropractic care, I say lecture because I couldn't get a word in about my specific pain. He was not gentle with my body even after explaining that my pain was an 8/10. He forcefully adjusted my back and I walk out worse than I came in. His charges to my insurance were over the top and he collected more than my 50% responsibility after reviewing what he charged to my insurance. Overall would not recommend to anyone. read more

The ultimate measure of satisfaction could be based on the willingness to refer a business. I referred many. Was in pain when I met them. Now pain free. They use the state of the art tech to accomplish such expedient and predictable outcomes. read more

Easily the worst experience I've had in looking for any medical professional. In hindsight, I wished I read these reviews before I actually went to my first appointment at California Chiropractic Center. Initially, I was not sure if I even had an appointment since no one from California Chiropractic returned my emails or phone calls to confirm until the day of my appointment. I didn't think of it at the time, but there was also no mention of insurance. Upon walking into the office, I immediately felt the unprofessionalism as Dr. Alex Franceschi was conducting an interview on his cell phone pausing only to instruct me to complete the initial consultation paperwork. Is there no administrative staff to help with basic office protocol? Is this also why no one confirmed my appointment ahead of time? After I finished, Dr. Franceschi asked me about insurance, so I provided him with my information. He then tells me I have to pay the first-time cash visit fee of $125; however, he will reimburse me if I am in fact covered. Uh, no thanks...I don't want to pay a $125 fee in addition to my co-pay. And what then is the point of asking for my insurance? Dr. Franceshi contradicts himself by telling me insurance coverage is irrelevant because I would have to pay for the first consultation regardless. He then volunteers an unnecessary explanation on how his business works while stressing his contempt in dealing with HMOs. He doesn't comprehend that I, likely along with most patients, am not interested in hearing how he can maximize his practice's profits. I'm more interested in hearing how he can HELP THE PATIENT. Dr. Franceschi attempts to change my mind by telling me I really should have my back examined for fear I could be hurting. How could he know this already? My understanding was today is an initial consultation, and the office would also be looking into my insurance. Ultimately, Dr. Franceshi treated me rudely and unprofessionally, and I did not feel comfortable from the moment I walked in to when I left. It felt like I was haggling for a used car. I've never had a more frustrating experience in a doctor's office, but what really got to me was when he told me, "this was a waste of my time." Well, you can say that again, Dr. read more

Had my first chiropractic appointment and it was a bit disappointing. I scheduled my appointment for 12p and wasn't seen until 12:20/12:30. I believe they were having issues with their computer system being down, but it felt a bit unprofessional to just be left sitting there while they lamented about technical issues. When the appointment finally began the entire visit felt rushed, I was finished before 1p, when his next appointment was. I found it ironic that he said that a portion of the service we pay for is time (the time for him to explain or inspect without actually being adjusted) when I felt that my time had been a bit wasted. He also had a strange attitude about his mask. During the portion that he was asking questions about my medical history, he started by saying that he's 6 feet away and that he won't be wearing a mask for the discussion portion because he does this all day and needs to speak fast and a lot. As someone who's worn a mask for 7+ hours in a day, that seemed like a poor excuse. He did wear a mask during the (very brief) adjustment and whenever he was within 6 feet. I appreciate that he may have been short on time or I may have caught him on a bad day, but I'll be finding a different chiropractor. read more

During the first appointment Dr. Alex Franceschi knew I had Chiropractic Care for over 40 years and I had worked for them as well. He treated me like I knew nothing whatsoever about Chiropractic, repeating things multiple times like I was really naive or he didn't remember he had told me at least 4 times in that hour the same things over and over (he did this at ALL my visits). At my second appointment I was expected to watch a video - and I didn't. He explained he can't assume because I've had care before that the previous doctors explained Chiropractic Care correctly - please - 40 years of being seen by Chiropractors and working for them - give me a break. He does not really listen to you and what your concerns are about your back he'll just adjust you anyway even if you've asked for something specific - you'll just be ignored. He collects too much money up front for your appointments (even if ALL of your deductible is met) and then you'll need to be refunded after he bills your insurance company. I had to pay for my first visit in full - yes and he had already called my insurance company to see what my benefits were and he's a participating provider. This is why doctors offices get your insurance information ahead of time so you don't over pay. This was Not necessary and he made me feel uncomfortable when I asked for my refund and I shouldn't have had to ask. He lacks professionalism, being late twice (I was the first appointment of the day) and the other 3 or 4 visits I had I was told what room to go in and I was left sitting in a treatment room waiting for him or his front desk person to come in (she also did massage and she didn't dare come in the room before he told her to). At times 10 minutes or just over that while he was chatting with front desk person, taking phone calls or doing paperwork and there were no other patients waiting besides me. I understand a doctor can run late at times but this was every appointment and he was a little arrogant about it. His adjustment technique is Forceful and Painful. Again being a person who has had Chiropractic care since 8th grade I would know what forceful and painful is and it's not necessary when getting adjusted unless you've never been adjusted, just injured (inflammation in soft tissues around those areas) or it's been forever since your last adjustment and you're very tight. This was not my case I sought treatment for maintenance. I went to his office on a Saturday for my massage. When I arrived the door was locked and no note. I called the office number and he answered and said he didn't know why she wasn't there, he would call her and call me right back. I waited 10 minutes and he said he couldn't get a hold of her when if fact she no longer worked there because he let her go. He never had the decency to call me to cancel my appointment BEFORE I went there on a Saturday. I know he was dishonest because I ran into the massage therapist and she kindly told me what happened - that he let he go and he NEVER called her on that Saturday like he said he was going to because she was no longer employed. She had wanted to call me but did not have access to my number or email to let me know not to come in - is this professional - you decide. I think I've written enough to give you a Synopsis. Choose wisely! read more

I believed in Chiropractic before I went here. I no longer believe. Reasons why my experience here was unpleasant 1) bad pro propoganda chiropractic video 2) being rushed into different rooms because office was busy, on more than one visit 3) feeling like i am being manipulated. (not my spine) i'm not going to say he was manipulative, but the feeling was not premeditated, and absolutely overwhelming. 4) charged me more than once for the same procedure on my bill 5) massage therapist played depressing donnie darko song during massage Positive notes: office was nice on the inside phone calls are returned promptly dr absolutely gave an effort to be friendly read more

Dr Alex is great! He really knows what he is doing and has helped me tremendously in less than a month. His offices are really nice and conveniently located in SF as well. read more

Excellent experience working with this company - they are fully professional from start to finish. They always answer the phone and email anytime I need something. I will recommend them to any of my friends or associates. read more

Took me a while to find this place - now I know it's immediately behind Jack Falstaff on Brannan - there's actually a piece of paper in the window above the doors with the address on it. Fortunately, someone let me in - not sure how I would have done it otherwise. I arrived 5 mins early to fill out paperwork, etc.. My acupuncturist arrived ten minutes late. I'm on my lunch hour here. The first visit is really quite comprehensive, as he will tell you. Also, surprised to find out only chiropractic care is "in network" and acupuncture is $50 a session, regardless of what your individual insurance company will contribute. Overall I left feeling relaxed and at ease, although different than any treatments I've received elsewhere. Still undecided as to which I prefer and which is more effective. Update: He called a couple days after to check on me....it was sweet. read more

Im aaaallllliiiiivee! The monster is aaaliiiive.... Had my first visit yesterday with Dr. Yasi at CCC and couldnt be more pleased. I sometimes get a "crick in my neck" from either stress or sleeping wrong and it has seemed to happen more frequently and severely in the last few months. It makes me feel stiff like Frankenstein's monster and I cant move my head around without pain. Always a bit scared of chiropractic work, I have been resistant to it and it is difficult for me to relax and be adjusted. But Dr. Yasi was calming, understanding and caring. She explained what she was doing and helped me relax. She combines skills and bedside manner to make her truly an exceptional healer. I was able to be adjusted for the first time ever and am already feeling better. She helped me understand that I wasn't a monster, but had built up scar tissue and was getting nerve blockages. She set me on a program of massage and adjustments to help this not happen in the future. I am looking forward to being able to not just fix the symptoms but the causes and improve my well being! I also look forward to more visits with Dr. Yasi as, unlike Dr. Frankenstein and his monster, she is exceptionally warm and caring and an absolute pleasure to be around. Hopefully, I will still be able to terrify the neighborhood children. Muaahahahaha... read more

3C Chiropractic is great. Dr. Alex is super friendly and awesome at what he does. He takes a very thorough approach to diagnosing and help fix your issues. There hasn't been a time I went to him that I didn't start feeling relief within a day or two. read more

Dr. Yasi is my go-to chiropractor for monthly maintenance, and I couldn't be happier. She keeps my desk monkey symptoms (strained neck and upper back, lower back pains) in check and I always leave her office feeling an inch taller. Her "bedside manner," is also A+ -- I've always felt secure and looked after in her presence. Dr. Yasi is not one of those five-minute chiropractors who will adjust one or two things and call it a day. She will do a series of assessments at each meeting before launching into her adjustments, and I appreciate her going the extra mile. Definitely check her out, especially if your office is in SoMa, like mine. read more

My cousin and I came to California Chiropractic for wellness care with Dr.Yasi and was initially overcome with her warmth and vibrant presence. She was very receptive while speaking to her about our care and also very helpful in explaining Chiropractic to my cousin, whom had never seen a Chiropractor before. She had great energy and instantly made me feel relaxed and at ease (as I tend to tense up with cervical adjustments). I felt like the circuit and conduction of my nervous system was turned on fully after her adjustments. She also provided great at home exercises and ergonomic education that we could use and maintain on our own. I highly recommend Dr.Serafi if you want to experience optimal Chiropractic care with much comfort and ease. read more

Dr. Alex is awesome. He always tries to explain everything without adding any fluff, and is always prepared to respond to my questions (yes, even at 9pm). He's always gotten my back in perfect shape, and is currently adjusting my foot. The foot is slowly healing, but he's explained that the foot takes a while. Victoria B. is also pretty good on the massage table. Magic hands. read more

After going to couple other chiropractors, a spine clinic and a couple physical therapists, I have finally found some progressive relief in my lower back pain. The best and most surprising thing about Dr. Alex was that he didn't promise anything. He derived the logical truth of how my case was going to be and how I could improve it. The treatment was not very complicated. However, it definitely worked, because three weeks in - I am not feeling any pain. Fun fact: he shares good recommendations about food around SOMA and standup comics. read more

After falling of a 15 ft boulder in the rock gym, I hurt my back. I went to one chiropractic center and never went back. Then I found Dr. Alex and now my back is healed. His office is great about missed (oops!) and about rescheduling appointments. Dr. Alex was very informational, personable and great at what he does. I always felt comfortable and he really listened to my needs. Marty is a great complement and great at going through stretching exercises (relaxing). The doggie's are also a cute addition if your a dog lover. I finished my treatment plan but I will definitely be back for maintenance. read more

Alex does a good job. He's been treating me for 3 years. I don't have any specific injuries but just want to keep in top shape He gets me in and out quickly which works great with my crazy work schedule. The price is very fair. The place is clean and the front desk staff is friendly. read more

I've been to a handful of chiropractors in my time, usually after I do something to injure myself. (I do regular maintenance treatments as frequently as possible.) My visits with Dr. Alex so far have been nothing but fantastic. He is extraordinarily well-informed about the human body, and what we do to get ourselves into poor physical shape. As a personal trainer, I am particular about who I work with- I want someone who understands the ways I manage to abuse my body, and that I can potentially send clients too. (Ever heard of repeat-use injuries? He has!) Even without a receptionist, he managed to be prompt about reminding me for all appointments and easily scheduling me for future sessions. He carefully explained all his findings to me, and how he came up with my treatment plan. (Far more reasonable than chiropractors I've worked with before.) He is extremely compassionate about making sure people can function as well as possible. He didn't adjust me the first day I came in, because he wanted to take the time to figure out how to specifically treat me, rather than causing those popping noises and sending me out the door. So when I went in for my actual adjustment, I was completely confident he would adjust me how I best needed it. People, if you're looking for a "quick fix"- it doesn't exist. Not with chiropractic work, massage, or even weight loss. You invested a lot of time screwing up your body, and whatever your concern, it will take a while before it gets to optimal. I can guarantee that I'm going to keep coming here, because he understands this and gives you a program that will help keep you living a healthy, mobile life. Thanks!! read more

Dr. Alex saw me for shoulder and neck injury. He makes the whole process of insurance easy and takes care of everything. Scheduling time with him is also easy. He takes the time to explain everything and answers questions. read more

My first visit with Dr. Alex, and I went for the TRIFECTA. First was my exam and adjustment with the good doctor himself. A couple of twists and pops and I felt blood rushing back to all my favorite parts....this is good. Next stop, Tina the acupuncturist; she is a superbly smart and warm gal who encouraged me to get my snore on (I haven't slept that well in MONTHS). Finished it all off with a no-nonsense muscle-resetting massage by Lawrence. If there was any video of me leaving the building, there would be proof that a human can FLOAT ON AIR. I've gotten all these treatments at other places.....separately. To have it all in one location? Pure genius. read more

I was dealing with some neck and back pain, and went to see Dr. Alex. He was great at helping me to understand how my habits and lifestyle were contributing to my pain. He doesn't just do adjustments. He wants to consult with his patients to help them feel better for the long term, not just the day they come in to see him. Once I woke up with an awful pain in my back (probably a rib out of alignment), and called Dr. Alex. He saw me within 20 minutes. I was feeling better w/in an hour of his adjustment. Now that's service! I would highly recommend Dr. Alex to anyone seeking a competent and caring chiropractor! read more

An absolutely wonderful experience. As a Chiropractor myself I am always looking for talent Chiropractors to take care of me. And Dr Sarafi is absolutely amazing. She was able to figure out what the cause of my problems were and get them corrected. She was also great at making me feel totally comfortable and her command of Chiropractic is impressive. She is incredibly knowledgeable and gives a great adjustment. The office is really gorgeous and is in a great location. An all around great experience! read more

I have been to a few chiropractors and Dr. Alex is hands down the best. He explains everything thoroughly and tells it exactly as it is. His direct approach works for me because there's no reading between the lines. You'll always know where he stands and more importantly, will tell you what is best for you even when it does not benefit him. On one occasion, I called him because my back tightened up and I needed an adjustment. I didn't have an appointment and although he was booked that entire day, he made time to squeeze me in - and it was after his work hours. What a guy! His Branham office is really close to AT&T Park and Caltrain Station. I used to see him, watch a game then jump on the train! I've since moved to Orange County but still see Dr. Alex whenever I'm in The Bay. Over the years, Yelp and CitySearch have recognized Dr. Alex as one of the city's best chiropractors. I recommend you give him a shot. You definitely will not regret it. read more