1. California Collision Center

    1. California Collision Center

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    Ontario, CA

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    California Collision Center

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - California Collision Center

    Bumper repair

    Collision repair

    Dent removal

    California Collision Center Photos

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    6 years ago

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    Quality Collision Center

    Quality Collision Center

    (216 reviews)

    This was my first time ever having to deal with getting my car repaired after an accident, so I was…read morepretty nervous going into the process. Johnny made everything so easy and was great about keeping me updated every step of the way. Communication was clear from start to finish, and he was always happy to answer my many questions. The repair itself turned out amazing. My car honestly looks like nothing ever happened, and I'm so happy with how it came out. Hopefully I won't need collision repairs again anytime soon, but if I do, I know where to go!

    If I could give this business zero stars, I would. I took my car in at the beginning of August for…read moreextensive damage on the right side of the car and minor damage on the left side, and to the best of my recall the bumper had to be removed. When I picked up the car, I immediately noticed scratches on the left side of the hood, 6 inches wide and 3 inches high. I informed Johnny that they were not there when I had taken the car in. He informed me that he had had noticed them prior to any repair on the car. I have had my car for two years and I am meticulous with taking care of it. I am always checking the car for any scratches or damage. He suggested that the scratches had perhaps been caused by car wash brushes. It has always been hand washed. We went back and forth via text. He advised me that he was going to check with his employees and ask them if the scratches were already there when I took the car in. First of all, since he had informed me that he had noticed that the scratches were already there when I dropped of the car, then why is there a need to check with his employees? He was contradicting himself. He left me a message and wanted to speak with me. What was the point? He was just going to continue to deny that they were already there. I did not call him back. I texted him and told him that I was not going to write a review, as I knew that he would respond and continue to deny that the scratches were already there. I took my car to Caliber Collision in Chino and discussed perhaps painting my hood. The manager I spoke with immediately noticed the scratches and informed me that it was obvious that an object had been placed there which had caused the scratches. I have NEVER laid anything on my hood. It was just further confirmation for me that the damage had been the result of carelessness by one of his employees. These scratches can't be buffed out. In addition, he charged me $500 for the repair done of the left side. More than once he kept telling me that he was not making any money as he was going to give the money to his employees. I paid him and as far as I am concerned, he made $500. I don't care what he did with that money. I have learned a very difficult lesson. This experience has taught me the need to take videos and pictures of my car should I ever need repairs in the future. I had told him that I was not going to waste my time and write a review, as he would just continue to deny this issue. However, after the manager at Caliber Collision confirmed that the damage had been done by an object being placed on the hood, it just confirmed what I thought and I decided to write this review. While I already know that in his response, he will continue to deny the damage that was caused by one of his employees, I decided to write this review as a way to inform prospective customers and advise that it is a good idea to video/take pictures of your car prior to any work being done. Accidents happen. It is just frustrating that he would not own up to it.

    Upland Auto Body & Collision - Your vehicle is ready, looking the same or in many cases better than it did before your accident!

    Upland Auto Body & Collision

    (455 reviews)

    Honesty, professionalism and reliability is what you get from here. What more can you ask for?…read moreWhen you hear that your vehicle doesn't need more than other businesses were making you believe it needed, and get it to look just as new, that is where you want to go, and Upland Auto Body is the go-to spot for your 4-wheeled baby. Maribel is extremely kind and super responsive. I messaged her photos of the vehicle via Yelp, and seconds later she responded with the most reassuring & professional approach that made me know I could trust them off-the-bat. A scrape corrected at the best value. Highly recommend! Gonna be referring fam & friends & coming here if my baby ever needs re-beautification!

    This review is long overdue. I finally have a little time and I want to say Thank You to Maribel…read moreand the entire team at upland auto body. My experience was top notch from the very first phone call to this day. I was looking for a place that does quality work yet work with me to stay under a certain price because I didn't want my vehicle to be deemed a total loss. Maribel worked with me and let me tell you, I have no regrets. Customer service is exceptional. This girl will go above and beyond to make sure everything is perfect. The body work on my car is flawless and the paint is quality with a beautiful shine. I appreciate you Maribel. I will refer everyone I know to you and will be a loyal customer forever. For those of you looking for a good collision repair. No need to look any further. This is it.

    California Collision Center - bodyshops - Updated September 2026

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