1. California Coolers

    1. California Coolers

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    Oceanport, NJ

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    California Coolers

    5.0 (6 reviews)
    Closed 7:00 am - 7:00 pm

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    Brown's Heating, Cooling & Plumbing

    Brown's Heating, Cooling & Plumbing

    3.3
    (67 reviews)

    On Dec 28th, my landlord/roommate's furnace was looked at by NJNG, she had her yearly maintenance…read morescheduled with them, and the tech told her that her furnace(we live in a mobile home...) was dangerous as the heater exchange was cracked, and he redflagged it..so we were without heat. My landlord decided to contact her warranty company,they sent out the most obnoxious guy who said NJNG did not know what they were talking about and he claimed he fixed it. Two days later the furnace rattled, whistled and popped. So again our heat had to be turned off. Then the warranty co had these two guys who didn't speak English, did not know where to look for the problem, and promptly said, "no good".I, in frustration went on my FB page, saw Brown's Heating, Cooling and Plumbing and wrote them explaining the situation. That SAME day, I got a response from Doug Brown who put me in touch with Paul Keator, who then came over THAT afternoon, and looked at it and agreed with NJNG....he told us we could have a new furnace in 2 days, which as of today has come true. Their quote and cost was even $1000 less than NJNG's quote. The techs came at 9am this morning, they were professional, courteous and very knowledgeable. Thank you to Doug for replying to my cry for help and for Paul and his help, and to the techs who came out today.....you all are great and you deserve an A+ rating.

    Did Brown's come over and misdiagnose the problem and solution several times and leave me and my…read morefamily without heat and hot water for a week in March? Yes. They also charged a cleaning fee on a part that needed replacing. When I went in person to ask for a refund for the cleaning fee they said they would take care of it. I never heard from them again. I had to make a claim with my CC but since nothing was itemized in the receipt I could not get the cleaning fee back. The total job that I paid for was about $1900. My landlord also paid them for services. DO NOT USE Browns

    California Coolers - hvac - Updated July 2026

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