I am very upset with the events that has taken place with one of your vendors at 8500 Thomas Dr. i rented an 8 seater golf cart in good faith only to be accused of running over curbs on Spygrass Dr (which there are not any) and tearing the rear end out of the golf cart. The cart was not running right to begin with but due to the fact i had never driven that particular cart i thought it was just me! I drove it from the Thomas St location back to our rental house at 5113 Beach Rd and then to Wonder World and back to house. It was then driven up Thomas St and back to the house. The next morning i proceeded to go find other family members in the other cart we had rented and as i got to the end of Spygrass Dr i put it in reverse and backed up and then in forward and pulled up and had to back up again and then put back in forward and at that point it would not move. A man working on the house at the end of the street called the number on the cart and proceeded to tell them what was happening and they hug up on him. I tried calling them 15 more times and never could get the calls to go through. We finally called another number and told them what had happened and they sent someone to pick it up. Charlie J called someone and they told him he would need to speak to someone else and that person would call him back. He asked me to come back 30 minutes to an hour. This was around 10:30. We were in town for a family vacation and to watch my great nephew play in the 9U World Series baseball tournament. We had to be back at the ball field at 3 so i waited until 1 to go back by and i was then told he still had not heard from anyone. While at the ballgame i received a text with a bill for $2650 attached. After the game i go back to see Charlie J and he tells me that me or someone stripped the gears on the golf cart! I told him that golf carts do not have gears to be shifted manually!!! He then hands me a card and told me to call or go to the location at 292 Powell Adam's Road. I go to that location, we waited for some blonde to show up and she walks in, never stays a word to any of us, grabs my rental agreement and walks back out the door. We are still waiting and she comes back in, still never acknowledged us, goes to a computer gets on the phone with someone and continued with phone conversation trying to locate GPS footage to prove to me that we tore the rear end out of this golf cart. We went with this for 5-10 minutes and then wanted my email address so they could email me the footage the next day! I threw the marker on the counter and it hit her in the face and things went from bad to worse! All i wanted was my $150 deposit back and some of the rental back and all i got was a bill for $2650 that i will not be paying! This company needs to be shut down! They are bad for your town! I left today 6/22/25 with a very unhappy visit to Panama City Beach. I will be contacting an attorney and file a civil lawsuit against them and try to get the others they have done the same thing to to file with me. THIS SO CALL BUSINESS IS NO GOOD FOR YOUR TOWN!!!! read more

Rented a golf cart from 6:30pm to 10am the next day. $100 for the rental. 12 year old son and I drove a couple miles on the beach road. Turn it in and was told the lamp light was missing. In all honesty, it was but it was not securely attached in my opinion and fell off due to the bumpy road. Was charged my deposit of $100. Attached are the pics of the missing light and what the light looks like on another golf cart. Seems like their secondary business is trying to get the deposit from you. Guy in front of me was charged $180 for a scout on the bumper off the Slingshot he rented. read more

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I have mixed feeling about this shop but overall a good experience. Initially, there is young black guy who is extremely personable that could easily convince you to rent from them. He does not make any decisions about the price, instead he refers you to the guy inside the shop. They advertise scooters for $25 a day or two dollars an hour. However, they do not have any single seat scooters which are the ones that are $25 a day. The double seat scooter is the one that's 2$ an hour. The prices are extremely negotiable which was offputtingly convenient. You can clearly tell they mark up the price just to lower it to make you feel like you're getting a deal. My group and I end up purchasing multiple double seat scooters which is all they had available for scooters. We were able to get the rental all day until 7 PM for $35. You also have to pay a $100 deposit - which is refundable if there is no damage to your scooter. The scooters had a full tank of gas and for the most part ran OK. There was a few times where we had issues cranking them up but eventually they started. Upon return it is expected that although the gas tank is full that you fill it back up to the line in the gas tank. So you need to open the gas tank to see and fill it up to the line. I also found it interesting that the personable guy did not do any of the inspections when the bike was returned. Then inspection was done by the guy inside and he was very detailed. But in the end we did get our deposit back. Overall the quality and the service was good, but the business practice was very shady. I think I got lucky it worked out for us. read more

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The only reason this got one star was for the slingshot, which didn't run great either. Service was horrible. I was first told my appointment would be at 10 then was moved to one. Upon arriving I was told they gave me the wrong address(there are multiple locations btw). Then when I got to the second location at 1, they told me I had to wait until 2 for mechanical issues. Even though the slingshot was a 2020. They don't take care of their vehicles, they aren't organized at all, and customer service was trash. Be careful here or do yourself a favor and go somewhere else! read more

Received my refund back from Amex stating this was fraud from California Cycles!!! Had to put in a star because it wouldn't let me post a negative star!!! read more

DO NOT RENT I REPEAT DO NOT RENT!!! Kicking myself in the a$$! I should have read the reviews first! I had sand on the front bumper of a slingshot I rented and was charged $500 because of it. This place is a scam, the little blonde crack head said I damaged the bumper without even wiping it off! If I could give less stars I would . They are only in business because they are crooks! read more

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HORRIBLE HORRIBLE HORRIBLE I wish I could give this place less than 1 Star They will nickel and dime you for every single detail and charge you for brand new parts on every minor scuff. I would give you advice for when you rent from here but just save yourself and stay far away from this place. The young manager of this store is horrible and extremely dishonest. These guys don't deserve any business Charged me $561 for laying the bike down on the ground. read more

This place is awesome! Don't know how anyone can beg to differ! Ricky and Justin are such great people and very detailed and helpful in assisting you with your rental! Rates are affordable. Thanks Justin and Ricky for making our Wedding Anniversary Amazing and also for your welcoming spirits. We rented the Polaris SlingShot and by all means it was an amazing rental/trip/anniversary/customer service!!!! read more

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When my wife and I got to pcb I told her tomorrow were renting something. We went to 3 different spots and spoke to the guys about what we were looking to do and the first two were sketchy and the rentals didnt didnt look so hot , but this place was awsome from the time we pulled up from the time we dropped the bike and golf cart back off. Bryce and Jerry were the most awsome guys to talk to around here. They sure did know how to make you feel at home. And there wasn't any issues with returning or renting. We will definitely be back to see yall next year. read more

The blonde owner is a bitch attitude. Better take photos of your bike before you take it. You come back with no accident she will say you made the scratches on the handle bar or the logo. When questioning she just stormed out of the store ignoring you. Be careful she will try to hussle you. read more

Awful place! Should have a "scams r us" sign...my son & two of his buddies rented motorcycles from this place and was told two of them were damaged when they were returned, refusing to give them their $200 (each) deposits back! The kids didn't know any better but there were tons of bad reviews for the place. There was even one almost exactly like their situation, leading me to believe they do this often. Hope Karma finds them tenfold! read more

Damaged mopeds , had to return two of them, Broken muffler, poor service , drive down the road for a better place. read more

If I could rate this place 0 stars I would. The owner charged me an extra $100 plus my $100 deposit for a couple of scratches that were there before I rented it. After showing him the pictures that I took of the scratches before I rode off on the mediocre moped, he said that I was wrong. He also blamed me for breaking off of the right mirror even though it was already missing. I caved in and gave him the other $100. I will not ever come back and I would take my business a couple of blocks to any other rental place. PS: The service is awful. The guys were smoking in the rental shop and the other one was playing explicit Lil Wayne rap songs and talking about "Titty Tuesday" which is apparently the day when lap dances are half price. This is not a professional place and I would advise anyone to go find another rental area. read more

They are a rip off company, never, never, never, let your kids rent from them. My son did and he was charged $269 for a small chip on the bike that was most likely already there. When I looked at my credit card,they never refunded the deposit, so they took $369 out of my account for a chip so small you could color it wth a sharpie. When I called to try to resolve this, the manager promised to check into this, but never did. I talked to him 3 time. Talked to a different manager, left may name. Talked to several rude employees. No one will check into this. Read the reviews on Yahoo travel, the same thing has happened to many customers. The employees hang up on you and then take the phone off the hook. I will write in every review I can to the the word to this RIP OFF COMPANY! DO NOT LET YOUR KIDS RENT FROM THEM read more

DO NOT RENT FROM THIS PLACE. THEY WILL FIND A RESON TO KEEP YOUR DEPOSIT. My family rented a golf cart and we rented for a couple hours. This place closes at 8 pm so they told us if we come back after to put the cart back and plug it in to charge. So we came back around 10:30 pm and did exactly what he said. The next morning we returned to get the deposit. Than he told us that we damaged the cart which we didn't. He pointed out a 1/2 in scratch on the wheel which was there before, and said he will keep our deposit for that. It was an excuse to keep the deposit. THIS PLACE IS A SCAM. read more

We were here in August and rented from these guys at a different location, and had a super time!!! I was lucky enough to get Panama City Beach added to my schedule, and what better way to get to work than in a California Cycle coupe car (I call then kiddie cars out of fondness!)! I paid my deposit no problems, Chase thoroughly checked out my little coupe, and off I toodled! Now if you are looking for a luxury ride with AC, bose sound, air shocks, this ain't the ride for you. But if you are looking for some fun, salt wind in your hair, beach kind of fun day, this is for you!!! I returned the coupe as promised, and my deposit was given back, no issues. I am working down there again next month, and I can't wait to get in my kiddie car and make the best of a great day!!!! Will be back to see these guys for sure!!!! read more

We wanted to rent a specific motorcycle so we called ahead. We were told that they have them and quoted a price. Once we got to one of their other locations we were told they dont rent those anymore but they had something like it at their other location. We went there and the woman that greeted us wasnt sure if they had the model we were looking for. When she asked a kid on the phone he claimed that they had "just rented it out" and that he had called their other location that had one and they had rented it out too. He offered to let us rent a slingshot but at that point it was obvious that he was lying to us and we wanted nothing to do with this place. We found a rental just down the street that was reputable and cheaper. Do yourself a favor, keep looking. read more

SCAM. Do not go to this place, i paid $150 dollars for a golf cart i used it for one day only. When i returned they said i scratched the wheel. They Showed me fake/blurry pics. They kept my $100 deposit and made me pay $20 more cash. They charged me for $75 for the wheel and $45 for the labor. Do not go there, unless you wanna be overcharged. Again do not go this place. Check your golf cars before you drive them. And call police if necessary. I did not even drive the car for more than a mile from their location. i had to go to my hotel my wife was sick. I am pretty sure i did not damaged the golf cart. read more

****Scam!!!!***** DO NOT RENT FROM HERE!!! Came to PCB for a nice vacation and of course as tourist you wanna do different things. First off who honestly reads the pamphlet of rules thats the last thing I wanna do when im on vacation. This place is full of tourist and they know it!!!! Came to California cycles to rent two small cars with a $100 deposit. I know you have to put a deposit down that is not my problem. These people were very very unprofessional in handling all paperwork. Didn't even bother or have the courtesy to explain ANYTHING!! They want to scam you so they can keep your deposit and have you find out the hard way!!! Needless to say these people including the owner are complete trash!! Will never ever ever go back or even mention this place to anyone. Highly and extremely do not recommend this place to rent from!!!! read more

Absolutely horrible service. They charged my card a extra 100 thinking I would not catch it. When I went back to talk about it there was another group there for the same reason! I would not recommend this spot to anyone on spring break! If you do make sure you pay everything with CASH AND NOT A CARD! read more

Very bad business ethic they have no integrity they ran out broken scooters and missed lead the customer for refunds and not honoring it very rude very dirty the scooters are piece of crap Do not ever rent here do yourself a favor and save your money and go somewhere else read more

They kept our $100 deposit for pulling over on the shoulder/parking lot for a second while we figured out which way we needed to go. We were trying to be civil and the owner started yelling and cussing at us, dropping F bombs and my 8year old son was right there. Very rude and unprofessional. read more

Take your own pictures. There is no acceptable wear and tear. There was slight marks on the lower bumper probably due to the fact that the streets in Panama Beach are under repair and full of pot holes. When rented, the vehicle had blemishes, a cracked cowling, twenty six thousand miles, check engine light on, smelled like burning oil, and blew hot air into the passenger compartment through a worn out shift boot. We were happy the engine didn't blow up! The manager had the audacity to charge $100 for the tiniest rough spot on the bumper's matte finish which was designed to be rubbed out with a little emery cloth. Do NOT rent from these people! read more

I hope you guys go out of business soon. They dont deserve your money they lie and are very sneaky and tell you false things and will not get your deposit back and will rip you off so beware read more

We dealt with Jenn @ California Cycles and it was great. My 3 boys rented scooters for 24 hours and had a blast!

Terrible place to rent from. The guy that rented us the scooters said he owned the place, then come to find out he only works there. The same guy told us to put 2 dollars in fuel in the scooter when we were done and that would be fine. When we got back another guy said it wasn't enough, so we had to drive back and get more fuel. No communication between the staff. These guys really suck, DO NOT RENT FROM THEM!!!!!!!!!!!! read more

They are scammers. Kept the $100 deposit for uncharged cart even though cart was plugged into their charger outlet at midnight. When returned at 9:30 with key the cart had been turned around which the manager denied. Very unethical! read more

****THEY WILL KEEP YOUR DEPOSIT. Worst place in Panama City beach for scooter/car rentals*** these people will scam you. They will rip you off and give you rental cars that do not work and will blame you. Gave us a car with less than half a tank, gave us direction to a gas station that did not work and then took our deposit for riding the car on the shoulder inside to their location when we were asking for help before running out of gas. They are the worst and are racist. The man had a confederate flag on his hat and didn't bother to explain any of the regulations to us which is how they keep their money. The car given to us did not even have a working speedometer. Many locals have told us that woman that owns this location also owns many of the strip as well and will rip you off!!!! We even called the police and he explained the same thing to us and informed us that they are called frequently to this location and locations tied to this woman. ****+DO NOT RENT FROM THIS LOCATION***SCAM***** read more

!DO NOT PURCHASE, YOU HAVE BEEN WARNED! My son rented a scooter from 12-7 and was told to have it back by 7. My son showed up on time and very conveniently the entire shop was closed down and there was nobody in sight, thus forfeiting his deposit. My son returned to the store the next day 5 minutes before they opened (they could open 5 minutes early but close before time...) and the guy immediately became rude with my son. I came over to have a talk with the store operator and he picked up a baseball bat and threatened me and my son... At this point, my son called the cops and they arrived within minutes as well as the store owner and account manager. It took less than 5 minutes after the owner arrived for my deposit to be returned in my hand. CHECK REVIEWS BEFORE USING ANY BUSINESS. Any 5-star review for this place is posted by someone who works or owns it. Also goes by outlaw cycles... YOU HAVE BEEN WARNED read more

Where do I begin.......we are down for Thunder Rally and decide to rent a scooter from California Cycles. One of our party had a motorcycle accident the evening prior to our arrival. Initially they seemed nice enough. We rented the scooter and came back to our rental. The next morning we get ready to leave only to find the scooter no where in sight. After talking with security in site we find that rental scooters were not allowed on the property. We call California Cycles and are told they have it and we are being charged $100 because the tow truck driver had to pick it up. Now they knew some of the places here don't allow rental scooters but said nothing. Then they were gracious enough to offer the same rental back for an additional $140 and even though they didn't call to say that they had the rental, they still kept $100 of the initial $150 deposit. We were also told there was nothing they could do to help us on the rate since they had to pay the tow truck company but wait......the tow truck company is.....wait for it......California Cycles. That's right they came and picked up their own equipment. While waiting for them to finish the paperwork to get it back the same assclown that said he couldn't do anything to help offered another couple a free day or two on a buggy if they rented it right now. Funny how that works.....Here's what I would say about California Cycles......go to the ATM, take out $120, get yourself a lighter and burn $100. You will get more satisfaction. This particular location cares not about customer service not fair business practices but just the bottom line of profit in any manner, shape, or form. They are dishonest and untrustworthy. On the rip-off scale of 1 - 10, they receive a 12....... read more

Do not I repeat do not use them they do not have the customers do a damage walk through. Then they will claim they have a list which we never saw saying that it had no prior damage before you left? They are scamming people out of their deposits and we called the police to finally get the management to come and make a decision which still ended up with no deposit back! read more

Don't expect a group committed to making sure you have a great customer experience if you rent here. Don't expect any level of professionalism either. These are a bunch of young guys hustling. They are well aware that certain resorts don't allow scooters parked on site overnight. Not that out of the over 800 resorts you'd expect they'd necessarily know each one but this resort was within 2 miles of their site. And what could it hurt their service levels or the client experience if they said, "hey not every resort or HOA is okay with scooters being parked on site. You should verify with the site but know if you break their rules, we may be called to tow the rental". I suppose some folks wouldn't rent if they knew the whole story. Honesty and clarity are not necessarily in their vocabulary. Case in point, when you call to discuss an issue with the GM and you're told he's out for the day. Drive to the site five minutes later and learn he is in fact there and has been all along. The games aren't worth the hassle. Take your hard earned cash elsewhere. read more

DO NOT RENT HERE!! A group of us rented bikes here and after 2 hours a friend wanted her own bike, so we returned to rent another. While waiting, someone walked up and said there was damage on my boyfriends bike!! He said it had not been out of his site the whole time and nothing had happened. They never had us review damage prior to renting, never gave us copies for our rental agreement or anything! After them fighting with us for 30 minutes, they charged us $300 for damage and said he can no longer ride the bike. This is NOT the first report of this on this place! On google many people complained of similar things! They cheated us and took the rest of our vacation money! They will blame you for any "supposed" and charge you $300 for damage read more

These guys were seriously so nice and let us trade out a scoot coupe for another one because it was giving us issues. Super friendly staff and definitely didn't try to rip us off. I would recommend this place to anyone and will definitely be back! read more

Horrible service. They scammed us out of our deposit and charged us an extra $200 for damage that was already on the scooter! Not to mention that the scooter was already a P.O.S. They charged us a total of $300 and that probably could've replaced the entire scooter. The staff is a bunch of rude, old, pieces of shit. Very unprofessional. read more

Had an amazingly fun time scooting around the coast on the red scoot coup. Staff was very friendly and referred to us as Thelma and Louise.

DO NOT RENT FROM THESE PEOPLE. They are rude and dishonest. Worst company I have ever dealt with. I hope the City Council does ban scooters so these people cannot scam another person. Charging peoples credit cards 3 days in a row and you WILL never get your deposit back so save your money. read more

BEWARE!!!! This place is nothing but a scam! DO NOT RENT FROM HERE! My son had a tail light broken, worker didn't write it down. They pulled him in and BIG MIKE (Manager) tried to charge him $300 for it. Mike lied, said he talked to the worker and worker denied it was broken. Luckily I pulled in at that time and we had witnesses. He then called worker "again" and worker agreed it was broken and he forgot to write it down. We caught Mike in his scam and he didn't like it! He was so unprofessional, rude and dishonest! There are several other places to rent from use one of those! The workers were cool but Mike is the scammer. We will be writing the BBB and PCB officials! He especially preys on young adults and people out of town. read more

My grandson and his friends from Louisiana rented a golf cart on two different days from California Cycles and on both occassions they kept the $100 deposit. The man behind the counter said it was because the golf cart battery was recharged. And the people in front of my grandson and his friends were from Louisiana also and they didn't receive their deposit back either. read more

DO NOT RENT FROM THESE PEOPLE! I totally agree with Tammy. Rented a golf cart for the kids.....paid 182.75 for the kids from 2 p.m to 10a.m. the next morning. Drove the cart to Pineapple Willy s to eat and the car was going sooo slow didn't think we were going to make it to plug up. Plugged car in for a solid two hours....would not charge. Needless to say was unable to use car all night! Tried calling all numbers listed on hand out several times with no answer .... Even the number listed for issues and problems! NO ANSWER. Keeping in mind a late fee if not back by 10.00a.m. plus being charged an additional fee for not being fully charge when returned! I wanted to let them know the cart was not charging and was unable to use After charging from 6:00 till 9:00 a.m. the next morning we were able to get it back! Went in and explained to manager of this location by Hammer Head Fred's resturant...explained to him the problem and that we were unable to use cart. Pretty much said TUFF STUFF! Rolled his eyes at me when I went in and ask to speak to him. I only wanted a cycle for a couple of hours for the kids to get something out of the money I spent. No such luck in that store.. .... Called another location and got the owner of the California Cycles and left my number. Needless to say never heard. Called her back....she listened to story and brushed me off and said she would call me back. I was in hopes of a good person but as usual no! Never heard a word from anyone....Did not want my money back just something in use for my money spent with them. However, today I received my credit card bill for $182.75..which i am paying...For anyone going to panama city beach.....stay clear. They are very poor business people, rude and only want your money. It doesn't matter to them whether they scam people or not! All the way to the Owner of the business....Not a person of her word. Now the question ....Do I refuse and send back the charge on my card or pay it and let them answer for all the wrong doings to people they are doing daily? STAY AWAY FROM THEM read more