I cannot say enough wonderful things about Dr. Brian K. Machida and his entire staff. My experience…read morewith their office has been exceptional from beginning to end. Dr. Machida performed my deep plane facelift, upper and lower eyelid surgery, full-face laser treatment, and additional CO laser resurfacing around my mouth. Throughout the entire process, I always felt listened to, cared for, and treated with genuine kindness. Dr. Machida is highly skilled, meticulous, and takes the time to answer questions and make sure his patients feel comfortable and informed. What impressed me most was not only the quality of his work, but also the level of support and follow-up I received. Knowing that my surgeon and his team truly cared about my recovery gave me tremendous peace of mind. His staff is absolutely amazing. Everyone is warm, professional, and compassionate. I especially want to recognize Bertha at the front desk. She is simply lovely. Every time I visited, she greeted me with kindness and always sent me off with a cheerful "Safe travels." Those little personal touches mean so much and make you feel like family rather than just another patient. Cosmetic surgery is a big decision, and I am grateful that I chose Dr. Machida and his team. Their skill, compassion, and dedication to their patients are truly outstanding. I wholeheartedly recommend Dr. Brian K. Machida to anyone seeking facial plastic surgery and rejuvenation procedures.

If you are not keen to read a longer review, the headline is DR. MACHIDA IS THE BEST AND I REALLY…read moreCANNOT RECOMMEND HIM ENOUGH! For further detail, keep reading... ...I don't think I have experienced anything in life where I have felt so confident and eager to recommend something with no doubt - I am worried I won't find the words to truly convey how skilled Dr. Machida is as a facelift surgeon (as well as upper blepharoplasty) but I will try my best because I want anyone considering this surgery to visit Dr. Machida for a consultation. I am going to jump ahead and highlight now that my results and recovery were INCREDIBLE (just in case people don't make it to the end because I know this is a bit long) - I am so delighted with both. I had been researching facelift surgery for almost one year and was becoming overwhelmed at what felt like an impossible decision - how could I decide who I could trust to operate on my face?! I explored many surgeons from London in England (where I am from), to many across Los Angeles, including Beverly Hills, attending several consultations, but I just did not feel fully 'sold' on any surgeon I saw. When I came across Dr. Machida online, I felt encouraged but, to be honest, a little sceptical - his reviews were so good, I thought, can this be true?? Honestly, from the moment I called his office and spoke with Bertha, I started to feel excited - this felt different, it sounds silly, but I could just tell that these people knew what they were doing. There was no sales patter, no pressure, just clear information with a warmth that immediately made me feel at ease. This feeling was entirely cemented when I attended the clinic for my consultation. I could write pages and pages but all I will say is, I wish I had met someone like me over a year ago who could tell me that this is the right decision. Of course, you do not know me, you don't know if you can trust me but, believe me, I am fussy, hard to please and will research everything to the most extreme degree. I wasn't willing to scrimp when it came to an operation on my face but, equally, I was not willing to use my life savings for this procedure which is why my research had to be meticulous. Dr. Machida and his staff are too good to be true...except they are not! Dr. Machida is a magician, Sharon is a wonder, her care for me was more than my mother would give, I swear! Norma is a joy and Bertha will leave no stone unturned to help you...she always goes above and beyond to ensure you feel like the most precious patient in the world. As soon as you walk in to the office, you will feel the most genuine warmth and care. My results are perfect, they totally exceeded my expectations, and my 'recovery', the speed of it still amazes me, three months later. I have read so much about others' tough recoveries which, to be honest, I was expecting - I mean it's full face surgery, it seems a big deal, right?! I was expecting the worst BUT...honestly, it was shockingly easy, I experienced very little pain and discomfort. I cleaned my entire house five days after my surgery, it was as though I had only undergone a minor procedure. I don't know how Dr. Machida manages this, like I said, a true magician. To clarify, I had the deep plane face/neck lift, upper blepharoplasty and the full face CO2 laser treatment. At no point was there ANY upsell - I enquired for the upper blepharoplasty, in addition, and Dr. Machida said he did not think it was a necessity but that he could understand my desire and he told me to go away and fully consider whether I really felt I needed it. This is entirely the opposite of any of my other consultations where they all added on recommended procedures which I had not mentioned. You will not regret this decision and, as bonus to the wonderful results you will enjoy, you will meet a special group of people you will never forget.

The front desk girls were very nice, professional. The price was reasonable…read more I recommend this place if you're looking to get Botox

Sadly, I wish Dr. Childers and his staff were kinder, more empathetic, and caring. No worries and…read moreno apologies for mistakes or mishaps. Truly, another disappointment when dealing with the folks in the medical field. And after reviewing other reviews as far back as 2021...I see it's been a problem for others previously as well (regarding stitches that weren't removed properly by staff). Ironically, this place was highly recommended, which made this experience even more disappointing. The doctor lacked bedside manners. He claims that he spent a lot of time with the patient, but that's not true and he can go back and check his time stamps, dates on appointments, or CCTV if he has one. On our first consultation appointment, he was kind of offstandish and rude to me as I was trying to inquire about things to expect post op. After he cut me off because he was assuming what I was going to ask, I responded and said that I wasn't going to ask what he assumed I was going to ask. At the next appointment, it was the procedure day, and that took a little more time since it was the day of the procedure. At the final appointment, the post op appointment, we were in the waiting room for about an hour after our scheduled time, which is ok. The stitch removal took about 2-5 mins, and another 2-5 minutes before the doctor came in. He didn't double-check the stitches, but rather just informed us that the skin sent to the lab was not cancerous and reminded us of aftercare, and we left. So, nowhere did he spend a lot of time with us, so that's a lie. Although he spoke with his team, still no accountability or apologies. I don't care to speak with this doctor or the office any further, and none of the reviews will be removed. What's crazier is he keeps responding. Only now that these comments and experiences are made public. But this was not how he was on the phone brushing me off and being dismissive. Would he still be this way if it wasn't public? Seems like he's talking more to the public in third person. I reached out via internet inquiry box from his website. Then contacted the office a few days later. He was not kind on the phone. No one told him to call me while he was mid-surgery. After being dismissive, I decided to leave a review. He actually ONLY reached out after the damage was already done customer service wise. Would he have reached out genuinely otherwise? Absolutely not. Why would I want to further personally interact?

Deflated Dame After…read morenearly 20 years with my implants, I suddenly found myself dealing with one deflating. It didn't hurt, but it definitely didn't feel right--and I knew deep down I probably should've replaced them years ago. My previous doctor had sadly passed away, so starting over and finding someone new felt overwhelming. After doing a lot of research, my husband and I decided to give this office a try--and I'm so glad we did. They were able to get me in quickly for a consultation in the Temecula office, which immediately put me at ease given my situation. From the moment I met Dr. You, I felt comfortable. She was incredibly knowledgeable, patient, and took the time to explain all my options in detail. Since it had been almost two decades since my original procedure, I had plenty of questions--and she answered every one of them thoroughly. The entire staff was warm, welcoming, and professional. The office itself was clean and inviting, and I never felt like just another patient. Because of my situation, they were able to schedule my surgery quickly, which I really appreciated. What stood out most was the level of care throughout the entire process. Dr. You personally called me the night after surgery to check in, and the follow-up visit the next day was just as reassuring. Months later, I'm healing beautifully--my results look amazing, and the scarring is minimal to almost nonexistent. I truly couldn't be happier. I feel like myself again, and I'm beyond grateful for the care, professionalism, and expertise of this entire team. Highly recommend!

Couldn't be happier with the result! A+ from initial consultation to the 1 year checkup!read more

My experience with heavenly plastic surgery was incredible - I have since recommended them to many…read morefriends! dr nguyen did my explant + lift in sept and it was such a healing experience after my implant surgery with a terrible surgeon. dr Nguyen + the entire staff at heavenly plastic surgery care so deeply for patients + they really go above and beyond to make sure patients are comfortable + cared for. I am so happy with my results + will continue to recommend heavenly plastic surgery!

I can't recommend this practice enough…read more I was an out-of-state patient, and from the very beginning, they made the entire process feel seamless. We were able to do FaceTime consultations along with in-person appointments, which made planning everything so much easier. They also worked with me on financing, which I really appreciated. The office itself is beautiful, clean, and welcoming. Every time I walked in, I felt comfortable and taken care of. The staff is incredibly kind and supportive, and you can tell they genuinely care about their patients. It's worth noting that he is a busy surgeon, so you do need to be patient with scheduling -- but in my opinion, that speaks to how in-demand and trusted he is. One thing that really stood out to me was the environment of the office. It has a strong faith-based presence, and while I'm not personally religious, I found it surprisingly comforting. I was told that during the building process, he would come in and write scripture within the structure of the office, which I thought was such a meaningful and intentional touch. On the day of surgery, I was understandably nervous, but the entire team made me feel at ease. The anesthesiologist was absolutely hilarious and helped lighten the mood right away. Right before surgery, the doctor asked if I would like him to pray with me. Even though I'm not religious, I said yes -- and it ended up being a really grounding, calming moment that I genuinely appreciated. Now, about 14 weeks post-op, I can honestly say I am so happy with my results. I feel confident, comfortable, and like I got exactly what I asked for. I'm still working on scar management, but overall, I love how everything looks. And coming from Las Vegas, I paid a fraction of what I would have locally, which made the experience even better. If you're considering working with him, especially as an out-of-state patient, I highly recommend it. I felt supported, safe, and truly cared for every step of the way.

Im so excited to post my post opp photos of my upper eye lift and lower facelift/neck tightening…read morethat was performed October 28, 2020 by the amazingly talented Dr. Gupta!!!! I waited to post them only because it really does take time to settle in and for all of the swelling to fully disappear and I wanted to give credit where credit is due. My total experience at Loma Linda University plastic surgery with Dr. Gupta and staff was nothing less than perfect, I mean every single aspect of it from the initial consultation thru today and I say that because Ive had to delay my second procedure due to illness and also because I wanted to lose some weight before my tummy tuck is performed to achieve the best results possible. September will be here before I know it. Im super excited and nervous only because Im a chicken about being put to sleep Ill be honest lol. Id like to mention that my eyes and face were performed under local and mild sedation, yes I was awake very calm and I felt nothing. My recovery was also painless. The worst part for me was having to wear the neck/head strap for 6 weeks but I did it. Im 58 yrs young and have 6 grown children, so its my time to do me!!! Ill be sure to follow up here after my procedure to share my results. Thanks again to everyone at Dr. Guptas office.

I had been considering a tummy tuck for about a year. I narrowed down my search and ended up going…read morewith Dr. Hahns Kim. The entire experience has exceeded my expectations. My consultation was extremely thorough and Dr. Kim was completely engaged and generous with his time. After surgery, Dr. Kim was, and continues to be invested in my recovery and available to answer all of my questions. My recovery has been pain free, uneventful and way faster than I anticipated! Georgia, the nurse, is phenomenal. Her knowledge, experience and bedside manner is exactly what everyone needs the day of surgery! She did my Botox at my follow up appointment - and no surprise she excelled here also. I could not be happier with choosing Dr. Kim. He is located 90 minutes away from me, so I had a little hesitation, but it was WELL WORTH the extra drive. I can't wait to go back for phase 2 of my mommy makeover!

I had my breast reduction with Dr. Ku on June 19, 2025, and I can truly say it has been nothing…read moreshort of LIFE CHANGING! From the very first consultation to my recovery, Dr. Ku and his team have been nothing but professional, compassionate, and incredibly skilled. At 41 years old, I feel like my life has just begun since my surgery. My only regret? That I didn't find Dr. Ku YEARS AGO! The results are beyond what I could have imagined -- I feel and look absolutely amazing. Not only has my confidence skyrocketed, but I feel lighter, healthier, and more comfortable in my own body than I ever thought possible. Dr. Ku is a true artist and a perfectionist in the best way. He listened to all of my concerns, answered every question with patience, and delivered results that exceeded my expectations. His bedside manner is warm and reassuring, and you can tell he genuinely cares about his patients' well-being. If you are even thinking about a breast reduction -- stop waiting. Don't put it off like I did. Schedule your consultation with Dr. Ku TODAY. You will not only be in the best hands, but you'll be giving yourself the gift of a brand new chapter in life. Dr. Ku, thank you from the bottom of my heart for giving me my confidence, my comfort, and my life back.

Summary: I regret…read morechoosing Dr Ku to perform my tummy tuck (abdominoplasty) and two separate arm lifts (bracheoplasty). I definitely don't recommend Dr Ku for those procedures. I'm unhappy with the results, detailed below. Details: First in 2022, I had a tummy tuck and an arm lift, both during the same surgery. Tummy Tuck Results: The left and right sides of my stomach didn't match. The stitches were tighter on the left end of the incision, creating a muffin-top effect only on that side. Arm Lift Results: My arms didn't match either. My left arm was itself unevenly proportioned, and it was larger than the right arm. (See photos) At post-op visits, I mentioned these concerns. Dr. Ku repeatedly responded by saying "the body is not naturally symmetrical". I felt like I was being dismissed. In my opinion, it's fair to expect matching arms after plastic surgery. If I were getting breast augmentation, I would absolutely expect my left and right breasts to reasonably match. I expected my arms to reasonably match. About a year later, I paid Dr Ku for a revision surgery. I had another arm lift. And I had abdominal liposuction to blend and smooth things out. The results: My arms still don't match. Also, the second surgery created a new fold on the back of my left arm near the armpit. Dr. Ku said the section had been "over-tightened". (See photo) Worst of all, now I have a very noticeable dog ear on my right elbow. A dog ear is an excess of skin and fatty tissue that pokes out at the end of the stitches. It's very embarrassing to me, I feel like it calls more attention to the scar. (See photos) Dr Ku said that in order to correct the dog ear, he will have to extend the scar further down past my elbow. So that would mean no chance of hiding the scar under short sleeves, which is very upsetting. First, he estimated that he could do the dog ear correction under a local anesthetic for a "few hundred". Later, after he saw the fold on my other arm, he said it would be fully another revision surgery. Well, I just couldn't afford a third surgery at that time. Call me crazy, but I had not anticipated needing two revision surgeries. I asked for an extension on his revision price policy, but Dr Ku said no. I could not understand the issue with giving me more time. We were already two years into this. I had been very patient with him! And I had tried so hard to stay positive! The whole situation felt very unfair to me at that point. I realized it was a bad idea to consider a third surgery with Dr. Ku. I was just blinded by the revision price. Fast forward to now: I seriously regret the arm lifts. Now, my arms are scarred, plus they don't match. I've been wearing long sleeves for three years, even in triple degree summer heat waves. I'm just so embarrassed. And I don't even know when I can afford another surgeon. I wasted so much money, time, risk, stress. Don't risk throwing away your dream surgery. Just choose another surgeon. Two stars because the staff is great, and the facility is nice. I felt safe having surgery there.

No complaints about the medical Procedure, it's the front…read moreoffice staff, very curt. Lack basic customer service skills, will schedule next procedure at a surgery center further away and more welcoming atmosphere

I went to Dr Carli years ago. I first had implants and was happy with the results, later he did a…read morefat transfer and put it on my upper lip the results were horrifying, he did my eyelids and one eye was open wider. He did a terrible job and would not take responsibility for either procedure. He did not care! Horrible doctor!

Ive been a customer for 4 years I'm honestly so in love with my lip filler results Huge thank you…read moreto Haley the whole experience was amazing from start to finish. The staff is the sweetest and I was always greeted and attended to so well. I felt comfortable, listened to, and everything was explained clearly. The results are exactly what I wanted--natural, plump, and perfectly shaped. I can't stop looking at them! Highly recommend if you're thinking about it!

I hate to leave this type of review, but after multiple attempts to resolve this directly with the…read moreoffice, I feel it's important to share my experience. I began hormone replacement therapy (HRT) through the wellness side of Li Surgery in November, with a scheduled follow-up in February for pellet reinsertion. In January, I also enrolled in an additional 3-month program, with a follow-up appointment scheduled for the same February date. On the day of my appointment, I received a call informing me that the wellness center was closing effective immediately. This left me scrambling to find a new HRT provider, which is already a stressful and time-sensitive process. I reached out regarding a refund for the 3-month program I had just started in January. After multiple emails and calls with no response, I was eventually told I would not receive a refund because I had received medication. However, I was only provided a 30-day vial for what was supposed to be a 90-day program. I did not receive additional refills, nor did I receive the follow-up visits that were included in the program services that were canceled by the clinic, not by me. Additionally, the original flyer clearly stated that if the treatment was not a good fit or did not work, a full refund would be issued. Despite this, I have still not received any refund or resolution. Prior to this situation, my experience was positive, staff were friendly and the clinic appeared professional. Unfortunately, the way this closure and billing issue have been handled has been extremely disappointing and has left me without both care and accountability. I hope the office takes responsibility and works toward a fair resolution.