I bought a Precor Amt 835 online and it showed up not working properly. I found Jeff and yelp under California Fitness source. He immediately called me back after trying to contact him and diagnose the issue over the phone. After ordering the part he came to my house and fixed The machine perfectly. He's a real gentleman! Even my dog liked him. If you need your fitness equipment fixed, don't call anybody else. Jeff is your guy! read more

Jeff and California Fitness Source was great. We called and, it turned out, Jeff was in our area--he came that afternoon. He was pleasant, knowledgeable, and efficient. He diagnosed our problem from our description and knew the fix. We wish all our service people were as nice as Jeff. read more

Jeff was at my house within 2 hours of my call. Not only did he take care of the issue with my treadmill, he showed me how to do some of the easier functions on my own to save some $$. Would absolutely recommend! read more

Jeff and his crew did a great job of delivering and setting up my Precor elliptical. They were professional, courteous, and efficient. Most impressive was the care they took in getting this unwieldy 500+ pound machine down two flights of stairs with narrow turns and corners, without damaging anything or even touching any of the walls. They also removed my old Precor, probably even a bigger challenge because that involved getting a huge and heavy machine upstairs. This was a difficult job, but these guys are professionals who obviously take pride in doing things right. Will use them again. read more

Jeff did a great job at trouble shooting the issue with my new (to me) arc trainer. He was prompt, very nice guy and was able to order the parts needed quickly and ultimately fix the issue with a smile. Prices are fair. Very satisfied with their work. read more

I completely recommend California Fitness Source for repairs. They got back to me immediately, came out and diagnosed the problem and got all parts and did repair quickly. They know what they are doing and explain everything clearly. You can tell by watching them work that they have done these repairs before and can get everything working properly without unnecessary hassle. They are a pleasure to work with and I will use them again as needed. read more

Fantastic service! Spoke to Jeff on a Saturday morning and he was at my place in an hour. He clearly is an expert when it comes to Precor elliptical machines and had mine up and running in about a half hour (if that). Will use him any time my machine needs servicing in the future. Again, Jeff made this a very painfree service call and provided us with an A+ experience!! read more

I am very impressed with the knowledge of these guys. They have a lot of experience in diagnosing and fixing all sorts of exercise equipment. I refer all of my clients to Tim and Jeff. They even have a stock of parts in their warehouse. If they don't have it, they can get it quick. They are not cheap, but a company can not be cheap with trained technicians, insurance and all the rest that needs to be compliant in Los Angeles. Very happy with their service, and would recommend them at any time. read more

I cannot say enough about Jeff and his company. From the first moment I reached out to him for assistance with my troubled treadmill, he was exceptionally helpful. He went above and beyond - educating me on my equipment, aiding me in securing new parts, and scheduling me immediately for repair. His work was impeccable. But I was most impressed and appreciative with his customer service. In today's competitive landscape, how you treat and service your clients can really set you apart. And that is EXACTLY why I think Jeff's company is so successful. Highly recommend working with him. read more

Jeff came today to diagnose and rehab our very old treadmill. He was fantastic! He diagnosed the problem, corrected the problem, and gave us an accounting of what to expect This is a highly competent group, Jeff is HIGHLY competent and we give 5 plus stars to this company read more

We want to give high accolades to Jeff who is the consummate professional. He is honorable, knowledgeable and delivered us a quality fitness product that we love. We would highly recommend him as your resource for home fitness equipment. read more

Beware! these guys aren't legit. don't have a website or even way to contact them. no one ever answers the phone. I have left 6 messages and not a single returned call. They have come out to fix my elliptical 3 times. Have charged me over $500 and still not working. I am writing this review in hopes that someone will contact me. please call me at 818-262-0842 read more

The bottom bracket on my Star Trac Spinner Elite 6900 broke and I needed it replaced. I called California Fitness Source and spoke to Tim, the owner, a very nice and pleasant guy. He promptly sent a repair person, Jim. Because the bottom bracket was wedged in very tightly, Jim was unable to remove it. He used his torque wrench, but only managed to strip the bottom bracket threads. He offered no alternative methods, ideas, or suggestions on how to remove it, except for saying he would return on another day with another wrench that might give him more leverage. Additionally, the threads in the right crank would not accept his removing tool so he was unable to remove the piece of the bottom bracket that had broken off inside the crank. His solution was to get a new crank set. Essentially, he did not fix anything and left after charging me $57.50. He returned a few days later with a larger torque wrench, but was unsuccessful in removing the bottom bracket. He just further stripped the threads, and then just gave up. I then called various repair shops and explained my problem, including the now stripped threads on my bottom bracket. I found another company that said they could fix both problems.They came over and used several different techniques to eventually successfully remove the wedged bottom bracket and remove the broken piece inside the right crank, without having to buy a crank set. They were actually less expensive than California Fitness Source. Their experience in the industry and solving problems really showed when compared to Jim. It was night and day. If your job is difficult and needs thinking outside the box, I would have some reservations about using Jim and this company. If your job is straight forward and simple, like I said, Tim was a very nice guy. read more

These guys were awesome. Called me right back. Set up appointment. Called that morning to let me know they were on their way. Showed up on time. I hired them to disassemble my elliptical and reassemble in another location downstairs. They brought drop cloths to protect my floors. They helped me disassemble a desk to fit in the space (at no extra charge) and they serviced the Elliptical (which was not part of the original quote). I have very high expectations and usually I am disappointed. These guys were fantastic. read more

We are extremely satisfied customers who have been doing business with California Fitness Source for almost 15 years. They are GREAT! We have purchased many different fitness machines from them, all of which have functioned perfectly, exactly as promised. They have also provided excellent equipment purchasing advice and impeccable, routine maintenance that has kept our equipment purring happily. They are honest, trustworthy and incredibly prompt. We would give them 10 stars if we could. read more

Finding a great technician in this area can be extremely challenging. They are NOT all created equal. My family has been using CA fitness Source for years. Simply put, they are the best. Jeff is an expert in this field, he is knowledgeable, efficient expedient & honest. Their customer service is bar none. read more

Top notch company when it comes to experience, knowledge, and customer service. Jeff went above and beyond in repair of our elliptical machine. He quickly diagnosed the problem, yet had to get creative and showed great persistence in completing the job right. I highly recommend this service. read more

I contacted Precor to get the name of their service reps in my area to service my elliptical machine. They gave me two names and California Fitness Source called me back first. They explained their fees and I made an appointment for them to service my elliptical machine. The service person came while I was away from my home and left an invoice for approx $115 indicating that they needed to come back for another service visit to replace the battery which was another $125.70-$70 for just the battery with shipping which i believe I could have bought for less than $20 on Amazon. I was outraged that I needed to pay for another service fee just to replace the battery which should have been done on the first service visit. I'm sure that often the issue when repairing these machines is a dead battery and the fact that they don't arrive with standard batteries and then charge for another service visit seems like a scam to me. I WOULDN'T EVER USE THIS BUSINESS AGAIN! Finally, when I complained to the owner Jeff-he threatened me, cursed at me-all pretty shocking behavior towards a customer. I'll be contacting Precor too to let them know about my experience with their "approved service" company. read more

Great experience. California Fitness Source cleaned up another techs mess up. They were extremely knowledgeable, and very reasonable price-wise. The customer service also was excellent. They also quickly returned my calls, answered my many questions and were extremely reliable. I am thrilled and my equipment is in perfect working order again. Thank you Jeff and Tim! read more

Great experience with Jeff who serviced our Cybex upright bike. Friendly, knowledgeable, very good customer service attitude. I would definitely recommend this business and will keep his card on file for future reference. read more

California Fitness Source was one of many local service repair companies recommended and approved by PRECOR's corporate offices. I contacted many listed by the company and California Fitness Source was the first to respond. They were able to accommodate my schedule, came to our home, serviced our PRECOR EFX in a timely manner and very cost effective. From the time of our initial call to California Fitness Source to the date of service was less than one week. Job well done and much appreciated !!! Thank you to California Fitness Source ! read more

This company is very good at what they do. They came and serviced my equipment at my house and they knew what they were doing. They were courteous and clean. I would highly recommend this company to fix and maintain your gym equipment . read more

I hired this company at the recommendation of Gym World to fix my treadmill. A service technician came out and spent an hour checking it out and then told me that I would need a new touch pad and that he would order one for me. He charged me $115.00. I asked him what the fee was for since he didn't fix anything. He said he cleaned it. I told him I didn't want it cleaned, I wanted it fixed. He said he didn't have the equipment, would order it and call me in a week. He never called. So I called and left a message. A week later, I called and left a message - neither call was returned. 2 weeks after that the owner called. He told me that my treadmill was too old and that they no longer have the pads needed. I asked for a refund given my machine was in exactly the same state as when I first called only now I'm out $115.00. He said no, because I never told them what model it was. Had they known they could have told me it was too old to fix (so.. over the phone they'd have known immediately, but when the technician saw the treadmill in person, he had no clue?) this company is not reputable and I would highly advise not using them if you want good, reliable service. read more