People here are rude and disrespectful. Particularly the gentleman at the front desk. He needs better training on customer service. I witnessed him be disrespectful to an older woman who was clearly struggling with understanding him and then he was disrespectful and rude towards me. read more

This is the best therapy place I've ever been to. The staff is amazing at the quality of care they provide for their patients. I came in with severe back pain trying to recover from a herniated disc. Worried if I'll ever get back to the quality of life I had before. Well, they worked their magic on me. I may not be 100%, I'm a hard 85 to 90% better. I still have work to do, but I'm dedicated to doing my home exercises and following their advice. I just can't thank California Hand and Physical Therapy in Oxnard enough for what they've done to help me heal and get better. I appreciate the entire staff for the love and support they have shown me in my healing process. Thank you CHPT Patrice read more

The staff makes you feel comfortable and relaxed. They help you step by step in teaching you exercises to strengthen your injury. This physical therapy office is unique like no other that I have been in ever, they take their time with you and don't rush you out. You should expect to be there longer than the usual 10-30 minutes. They show you what to do and make you do it. That's how we heal. read more

Mayra is beyond every pt! i have pain in my neck, shoulders, back, hips and knees and all the doctors that i went told me to do surgery..she is the only one that she knows more than the doctors and she helped me very much to be better without surgery! Mayra is very wise and she really cares about everyone, with a loving and joyful way and she always make you feel good and with hope. i highly trust her knowledge that is much better than the doctors that i visited, and she help me with pilates and many exercises and many ideas. I visited many pt, in the past, but Mayra is far above all others. i highly recommend her! read more

Hello my father comes in for therapy and told me to write this review for him. All employees are great, he enjoy going for therapy here and appreciates everyone. He mentioned to me how an employee called Juan is very unprofessional towards other people/patients there and would just work out in the gym area. Thanks. read more

I have a simple issue, post trigger finger release. Yet the Physical Therapy assignments were doing absolutely nothing. Appointments for it 3 times a week.. Additionally I was told by the owner, that I have a hand condition that needed immediate attention and to seek an appointment up stairs with another dr.. I took this information to my hand specialist and he said NO my hands do not represent what she sated. ME personally, I believe she is violating state law in her BUDDY referral system.. . At VCMC physical therapy now and in 2 dam weeks my hand is almost back to normal and no more pain. SOLUTION WAS TO AGGRESSIVELY stretch the finger thru hyper extension.. and wow what a difference. No lazy day therapy sessions. The therapy was NOT appropriate for my condition as i went back to my specialist and the surgeon and complained about not gaining use of it yet... they both sent me to the same new facility that is way better. To me this place just is sucking up the money train by not really treating your condition/conditions I was asked by staff why I was canceling my appointments ( at least I did that) and I said when the owner calls me I will explain. Instead 2 days later an employee (same one i spoke to when i left) called me and asked again. I stated the same... Nobody ever called..!. Just fyi, aside from the inappropriate treatment, the therapy staff is great, owner and supervisor/ seem to be money driven not therapy driven, that's my observation and I have had plenty of therapy over the last 30 years due to sport injuries so this isn't my first time at this stuff.. Lastely, when your therapist is WORKING OUT on equipment instead of supervising your session, that is SUPER INAPPROPRIATE! read more

Mayra deserves zero stars! She is one of the worst medical professionals I have encountered. She has no bedside manners. She is a bad listener. She rudely interrupts you as you speak. She throws it in your face that she is a doctor with a condescending tone also while listing her certificate of hand specialist. Her constant disrespectful and condescending tone diminishes my comfort level as a patient. She has no patience! To top it off, she is the owner of this facility and she has the audacity to treat her patients with blatant disregard of their comfort in a vulnerable situation. Just because you are a doctor and the owner, doesn't give Mayra the right to treat people like they are beneath her. The environment is heavy when she is around and she has no accountability. *** 5/5 STARS*** To Eli, Michael, and Elvira. They are friendly, helpful, and respectful. They add to a positive environment. Thank you for all you do! Daniel is an amazing Occupational Therapist. When working with you, he demonstrates great patience and knowledge. He takes the time to get to know you in order to make your individualized exercise plan. You can truly tell he is passionate about his job. Daniel is the epitome of how to treat and care for your patients with dignity and respect. I strongly recommend him for your road to recovery. If it wasn't for Daniel, I would have taken my business elsewhere. read more

Highly recommend CA hand & physical therapy. I have been coming here for years. Everyone is always very professional and knowledgeable. The owner (Mayra) also participates and sees client. She is very knowledgeable and a skilled Therapist. They use hands on therapy which not all therapy places do anymore. They even do Graston massage therapy. This therapy group shows they care about their patients. I have seen them for my hands, back, neck and knee pain and after care from surgeries. I have recommended many friends and family. All have had great experiences. I also love the diversity of therapy they offer. They even have Pilates and a very knowledgeable instructor. This Accelerates the healing and strengthening process. The front office staff is accommodating and efficient. I love everyone in this office. Oh.... And they gave 2 offices. One in Oxnard and Thousand Oaks. read more

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California Hand and Physical Therapy Clinic is great. Their comprehensive care and outstanding customer service create a welcoming and effective healing environment. From the knowledgeable therapists to the warm ambiance, this clinic goes above and beyond. Highly recommended! read more

I took seven therapy sessions (Out of 12 authorized by my insurance). I asked twice (during the 1st and 2nd visit) to Estrella, the receptionist, what my copayment was. I was told that the computer did not show any copayment. So, foolishly, I took 7 session that did nothing for me. When I respectfully let them know that a change in my diet was solving my problems, not their therapy, I was encouraged to assist to one more therapy (to "discharge" me??? more likely to charge me for another session). Anyway, the exercises and the hot pads massages did three things for me: nothing, nothing, and nothing (oh, except to leave me with a bill of $31 per session!) So please people, make sure your copayments are clarified before agreeing to services. read more

I really gave them a chance. At first, I was seeing red flag after red flag with these folks. This is who my Dr recommended so I thought let's just get to know the Dr's and the process, maybe they were just having a few off days. It started with the office staff losing the forms I filled out for them before my first visit. They give you electronic files, with no instructions on how to get it back to them. So, I sent it to the email on the website. Apparently, office staff doesn't have access to that email! Literally weeks of having to explain to different office staff to get this issue resolved, since each time I called the new person I spoke to didn't know about the situation and would tell me I still needed to fill out the forms. Verry frustrating from the start. So, I finally start seeing the Dr's and having physical therapy appointments. Dr Mayra seemed to rub me the wrong way starting from the first appointment. Talking to me in almost an argumentative fashion. Also, I had to explain very simple things to her. On multiple occasions I had to explain to the Dr's and office staff, that I have a job and I have to ask for the time off from that job to make my appointments. I can't just last-minute change my appointment time (for them) because of this. They act like this is very strange and never heard of the concept before. In just a month they wanted to reschedule my appointments twice, on the same day of appointment. Of course, if I canceled my appointment same day they would have charged me a fee, but they cancel without any penalty as if my time is less important than theirs. Not cool. A month later, I was still getting this argumentative and negative talk from the Dr and at this point they had only taught me a few exercises. Basically, the same exercise in different positions (laying down vs sitting ect). I realized this wasn't a fluke or a bad day this is a pattern of behavior. I finally thought if I don't like these people and the way they make me feel, why am I giving them my energy and my hard-earned money, it should be easy to find a company with people that can do better, and it was. I found a great company to go with, that's lightyears different in their ability to take care of people. Moral of the story, don't settle, find yourself the best. You deserve it. read more

Came here for PT for a total knee replacement. Waited more than an hour for my first appointment. Saw Mayra Saborio, who was one of the most egotistical people I've ever met - she discredited what my orthopedic surgeon (Bawa from SCOI) told me about walking as much as I could and said, "No you shouldn't be walking so much. I know - I'M a doctor." No, you're an idiot. I have a very high fitness level (always have as an athlete); despite this, my care plan was cookie-cutter for someone over 60 who never saw the inside of a gym in his/her life. Unacceptable. I gave them a chance and went for a few more visits - only 2 of the assistants were worth going for as far as giving me a few good stretches and tips. On my last visit on a Friday (with two more scheduled), I was told that my insurance only covered 5 visits (wrong!), they had sent in paperwork to the surgeon and insurance to get approval for more visits, and that they cancelled my visits for the following week. What? I saw Dr Bawa (my surgeon) that following week and told him what happened with this PT office in Oxnard. Dr Bawa's office did not receive anything about my progress or approval for further visits from the PT. Furthermore, after a couple phone calls, my insurance company didn't receive anything either. So this office flat out lied to me. Dr. Bawa gave me clear instructions for progression, which I supplemented with online videos, and I'm back at the gym and doing great on my own. I cannot recommend this business whatsoever. read more

Went for PT for my neck, back and shoulders r/t work. Was seen by David. He is amazing! He's very knowledgeable and helps you to understand what's going on with the muscles that are causing the pain. The staff is very friendly and seem to care about what they're doing. I'm glad I found this place! read more

After I finished 31 years as a firefighter the repair work on my body began , hands,elbows,hip,knees and back all improved because one simple reason "they the staff care " read more

Great place for physical therapy. I went for my back. The therapist I worked with, David, I can't say enough about him, is amazing, he has helped me tremendously, I am feeling much better to his credit and I am very grateful. He along with the rest of staff are very knowledgeable, compassionate, helpful, attentive and friendly. Everyone there has a great attitude and you can tell that they enjoy their jobs, and enjoy working with each other, which creates a warm welcoming and inviting atmosphere. Physical therapy can be challenging if you are suffering, but these people really go out of their way to help to heal you and educate you and make the process of healing as pain free as possible. An additional mention is the front staff are great. They work with your schedule and for me have always been very flexible. They also are very knowledgeable about all of the ins and outs of insurance, and if they don't have an answer for you they will get you one. I am very happy that my doctor referred me to this clinic. read more

A wonderful Physical Therapy office, very kind owner and staff. I healed very quickly and am so thankful to the team at California Hand and Physical therapy for it! read more