Quick and easy and they take walk-ins! I needed fingerprints done for a teaching assignment and…read morethey were very helpful!

Experience was quick and easy! The person running the live scan was very courteous and a pleasure…read moreto deal with. I had two live scan's done and it was about $60 more than expected, so probably not the cheapest option but overall positive experience. Would probably use again.

Fast, efficient, and zero hassle. Came here to drop off an Amazon return and was out the door in…read moreunder a minute. They scanned the QR code, took the item, handed me a receipt, and I was done. Highly recommend this location for quick drop-offs!

Store has def turned around! Great service from the ladies who run the store - Laila, Rosemary, and…read moreNary! Thanks for the help with all our many packages.

Very quick service! We did everything via text. Came to my house within a day (on a Saturday) to…read morenotarize some documents needed for my son's school district. It was quick and easy. Pricing is fair. Will definitely use these services again.

Ederlyn was so responsive and service oriented in our communication…read more Although I didn't use her services - the interaction left a lasting impression on me. She is a professional that stands on honesty - I see why she can just keep her business alive just in Alameda! She quoted me prices and offered options and solutions for me. She asked all the right questions so there would be no surprises or time wasted. Next time I am in the market to get any document notarized - this will be it and I will be telling friends. Thank you for your dedication to your customers and potential customers.

did a walk in appointment for Live Scan super great service and thorough work thank you Aisha!read more

Got my Live Scan done here for vocational nursing $87 and the process was smooth from start to…read morefinish! When you arrive, press the button at the front, type in 201, and they'll buzz you in. Head up the stairs or elevator to the second floor. I was helped almost immediately super quick, friendly, and professional. Fingerprints were scanned, I paid right there, and I was out in no time. The building was clean and well-maintained. Great customer service overall I'd highly recommend!

One person operation in the 6th floor of the old Tribune building. Biggest hassle is getting up to…read morethe sixth floor office. Nice lady help me out. Best price in town, saved $20 plus not going to the brown box store, just enough for lunch!

Efficient, polite, professional - all good! I called and there was no one else at the time so I…read morewas able to just walk in and be done in less than 10 minutes

I always prefer coming to Frank for fingerprinting and notary services. Recently, I came to get…read moreeight notarized signatures. I arrived about 3:10 and by 350 we were done. I didn't realize so much time had passed and that's because he's so pleasant to converse with. As we were getting the notaries completed, I had to call an attorney to get a little bit of information. He was so patient and helpful. I love that it's such a comfortable setting on his patio. I highly recommend Frank for any of these type services that you need.

fast and friendly!!!…read more reasonable prices. outside service so no worries about covid

Fast, affordable, and easy notary services! No appointment needed…read more Was able to walk in and out in with my form signed. Easy street parking.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

Super quick! I called and Sunny had me come right away. He already had the form I needed so I…read moredidn't have to worry about printing anything. The price was also the best I've seen. I've had to get fingerprints a lot.

Needing an FDLE approved live scan provider I was glad I came across this one doing a quick Google…read moresearch. They're listed as being the only FDLE live scan in Oakland, and being near downtown was convenient. I called and made an appointment for 12pm, arriving 15 minutes ahead of schedule and was out of there before noon. It was a quick and easy process. It costs roughly $131 - Fl state fee being $36 and the live scan fee being $96. The quality of service was nice - I can't remember the name of the guy who helped me but he texted me the receipt and provided me with the website for where I can check the status of the live scan. Easy and quick process.

I wish I could give it zero stars but 1 will have to do . Awful customer service , zero…read moreprofessionalism and very nasty attitude. After canceling my appointment, I received several harassing text messages. It was honestly quite disturbing ... your better off finding another place to go too );

Call to make a reservation quick professional service. I…read morehad to ask them before hand to print my form since I dont have a printer, they were able to help

Disappointed and frustrated with APD's inaction and unhelpfulness with a crazy-making situation…read morewith a toxic neighbor. I have an upstairs neighbor who has been causing a relentless noise disturbance in my home, using some vibrating sound machine every day and at nearly all hours. Attempts to discuss the issue with the neighbor directly and respectfully have only resulted in her spitefully ramping up the noise assault. It has made for a truly unbearable living situation. My property management company has been useless (see previous review of Drysdale Property Management), so I reached out to APD for help. I called and reported the situation, and an officer called me back a short time later. I explained the situation in detail, stressed the seriousness of matter, and pleaded for any assistance they could provide to put a stop to this. The officer told me he would talk to the neighbor and Drysdale and get back to me. Then... nothing. Not another word about the matter. I called and left a voicemail for the officer asking for a follow-up, and still got nothing. Meanwhile the noise assault continues, and I have been pretty much displaced from my home, as I literally cannot be in my apartment when this noise machine is running, which is all waking hours of every day. The neighbor turns the machine on first thing in the morning and leaves for the day, leaving the noise on, and not turning it off until nighttime. When I called APD for help, it was for a reason. If the situation wasn't serious, or could be handled any other way, I wouldn't be calling. So treat it seriously. APD should have visited my residence, listened to the noise for themselves, then made in-person contact with the offending neighbor and put the neighbor on notice that the noise harassment is unacceptable and needs to stop. A phone call is not an appropriate response in a situation like this. A visit from the police sends a message. A phone call much less so. I still have no idea if the APD even talked to the neighbor, as there has been zero follow-up. This isn't the first time I've noticed passiveness from the APD, especially in recent years. Slow response times (if they respond at all), phone calls instead of in-person visits, and a hands-off approach seem to have become more the rule than the exception, and I'm not the only one in town who has noticed this. I know police departments across the country have experienced major public blow-back for excessive force in the past, but the solution is not going in the extreme opposite direction, and just not intervening in situations that deserve to be handled seriously and promptly. I will give the officer I spoke with credit for advising me how to go about addressing this through the legal system, but I still expected more of an assertive response from the APD themselves. I expected help. This is what we pay taxes for. The only time I see APD reliably showing up these days is in the South Shore shopping center, apprehending shoplifters. Because when it comes to a business' bottom line being affected, they're on it, but when it comes to a crazy neighbor making your life a living hell, you're on your own, and good luck dealing with the clown show known as civil court. Unacceptable.

We are on our own. This has become more and more evident as…read morewe see APD just not handling calls seriously. When someone calls regarding an issue it is serious and should not be taken lightly. Hence, put down your coffee and donut and check out the complaint in person. Find out what is going on. Talk to the parties involved in person not by a phone call. Show up in person. It's amazing the impact an officer at your door has. There is no way to investigate via phone calls. I know, I know dealing with people face to face can be confrontational but that's your job. And if someone needs to be detained then cuff them and haul them off. And if you the police don't intevene in conflicts, the peeps will, and it more than likely is not going to turn out well. I'm not sure when the shift happened but it did. Not too long ago Alameda Police would be showing up promptly, banging on doors, and getting problems solved. Not any more. Not sure if it's part of this upside-down 'criminals and other troublemakers are the victims' mentality, or what. But there has definitely been a shift in how things are handled. I do see a lot of police presence at South Shore though. And there is a lot of crime there but we have criminals and troublemakers in the residential areas also that need to be dealt with. Don't get me wrong. I'm a huge supporter of the police. I have multiple friends on the force in different cities and counties so this isn't random cop bashing. But from what I've seen, APD has abandoned their responsibilities to the law abiding citizens of Alameda and that needs to change now.