There so much that I want to say about this assisted living facility, but I just want to get this…read morereview up now while I'm here for my second visit. I've been to a number of care facilities and this is the first one that I feel very very comfortable visiting. The grounds are clean and beautifully landscaped and designed, the inside is clean and not smelly, the staff is really relaxed and friendly. And it's very close to some great hiking trails near Canyon and Redwood Road. So after a visit to one of the 94-year-old residents who I'm looking after, I can head out into the beautiful surrounding hills to get grounded in nature

I settled my mom here a year and a half ago after she was no longer able to live completely…read moreindependently. The staff is extraordinarily caring and attentive, the setting is inviting, and the rooms are clean, bright and comfortable -- allowing each resident to decorate and furnish as they are comfortable with. Mealtimes are communal and extended family is always made to feel welcome, with facilities to join a parent or a friend at a private table for a get-together at mealtime. The facility also supports a memory-care unit for residents that require 24-hour supervision and assistance with most daily tasks. My mother needed to move into that unit after a year because of a degenerative illness -- and the continued care there was supportive, gentle, and comprehensive. The facility works well for people across the whole spectrum of abilities and levels of independence. The management team spends time getting to know and understand the needs and particulars of every resident -- something impossible at most larger facilities. I am grateful that there was availability at Moraga Royale -- it is worth waiting for.

I lived here for 3 years, sophomore through senior year while attending SMC…read more Pros: Viola the property manager and maintenance are very responsive and helpful. When I moved out, I couldn't fit my bed through the doorway and maintenance took it apart for me for free which was very nice. This apartment is in a GREAT location. I only had to leave for my classes around 15 minutes before they started. There is nature all around you. Orinda is super close with so many beautiful trails. The top of Ascot has a beautiful trail that connects to so many smaller trails. The rooms are pretty spacious. Cons: My biggest issue with this place was the noise -- my neighbors, fellow SMC students, often blasted their bass-boosted speaker at all hours of the day and night until around 12-1am, even during finals weeks. I sent in multiple complaints to the property management but the noise always continued the next day/hours later. I started spending more and more time on campus because I was unable to relax in my own apartment. The appliances also were pretty outdated, I had to hand wash all my dishes. Overall, I probably would not live here again just because of the noise issue. Ascot Drive itself is an amazing place to live.

Viola is a great property manager... very friendly and helpful! Definitely goes out of her way to…read moremake you feel welcome at this complex! Great location (nice setting with trees and hills surrounding the property) and walking distance to trails that connect to Lafayette reservoir!

Epic stay! The Ave…read moreis perfectly located across the street from a full service (clothing, home goods, grocery and alcohol) Target and walking distance to both BART and downtown Walnut Creek. They have both furnished suites and unfinished long term rental units. Deliveries (Amazon, UPS, FEDEX...etc) and US Postal mail are a breeze. Excellent amenities including outdoor pool, gym, clubhouse, and pet areas. The Staff are all Rockstars! Colleen (Leasing Manager) is the ultimate hostess who will find you the perfect place to stay, while Tiffany (Mgr), Francesca, Mikaela and Anna see to all of your residential needs with a smile that leaves you feeling welcome and at home. I can't wait to return!!!

I lived at the Ave in Walnut Creek for 11 months, after my home was destroyed in a fire, and while…read moreit was being rebuilt. The front office staff is remarkable! Flexible, responsive, friendly, and really easy to work with. The apartments aren't huge (950 sq ft), but they're well furnished, the kitchen is well stocked, they're clean and modern, with all the amenities you need (in-unit washer/dryer, Keurig coffee maker, cable TV, iron and ironing board, plenty of hangers, monthly housekeeping service, etc. Security in the building is top notch. The pool and terrace areas are fantastic, as are the clubhouse, exercise room, and boardroom - which you can reserve for free anytime. The maintenance staff is also friendly and responsive - including coming to my place after midnight when my smoke alarm went off because the battery was dying! In my situation, the Ave was a life-saver! I felt safe, cared for, and welcome. Strongly recommend!

I am extremely and profusely pleased with the service that Sam has provided to me personally in…read moredealing with issues in my unit over the past 5 years that I've resided at a property owned by Sequoia Properties and I cannot say enough great things about his work ethic, consistent willingness to help, and his timely and thoroughness he brings to every job as well. He clearly knows the work and is always professional, kind, and personally supportive and friendly. He's a great asset to your company.

Horrible customer service here. No communication with their tenants and lack any follow up when you…read moreneed support. I'd figure out how to get the office staff in a better place and more aligned with what the community needs are. I've seen people harassed by other tenants consistently and no support from the flora staff. The only good thing about this complex is the maintenance staff. They know how to really support and understand timely needs.

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

We had the pleasure of working with Jill Finn of TANGERINEdesign LLC when our longtime designer was…read moreunavailable -- so she walked into a situation where we were already feeling a bit off balance. But from day one, Jill exceeded our expectations. The project involved tearing down an old, dilapidated screened-in porch that had never really worked for us -- too cold in the winter, too hot in the summer -- and transforming it into a usable interior room. We wanted to keep the light and airy feel of a porch while gaining insulation, comfort, and year-round usability. We also wanted ideas for built-ins: maybe a window seat, maybe bookshelves -- we weren't quite sure. Other contractors over the years had taken one look at the porch and declined to get involved due to its age and condition. Not Jill. She had ideas right away. Jill brings so much energy, creativity, and practical knowledge to the table. Even while juggling big personal commitments (like her son's graduation across the country), she delivered several strong design ideas within a few weeks -- and they were fresh, inspiring, and budget-conscious. She collaborated easily with our civil engineer, adjusting her drawings quickly to meet his needs. She also understands our local codes and regulations really well, and met directly with our contractors to make sure her designs were realistic and executable before we got too far into the process. On top of all that, Jill has a fantastic personality. She made the experience fun and engaging, and she brought a sense of momentum and confidence that really helped us move forward. I can't recommend Jill highly enough -- her creativity, responsiveness, and enthusiasm make her a true gem. If you're considering working with TANGERINEdesign LLC, you're in excellent hands. Karen & Greg Marriner 6/22/25

My fiancee and I met with Jill to explore building an ADU in our backyard from the ground up along…read morewith a home expansion. We were glad that we chose Jill; she brings with her a wealth of knowledge in all facets of the construction phase, and she was very friendly and easy to talk to also! Most of the time we would ask her a question, then just let her talk, as she was very detailed with all of her answers and did a great job teaching. We also appreciated that Jill also has no problem telling you if your idea is a bad idea, but will provide the context and reasoning why. Lastly, we loved tapping her creative mind; she has the ability to look at a space and give you plenty of ideas for it that you might not have even thought of! We would definitely recommend her and would work with her again.

We didn't end up renting here because the unit was a bit small for our needs, but we wanted to drop…read morea review for our experience with the property manager, Priscilla. She was hands-down one of the best property managers we've interacted with! She's incredibly professional, easy to talk to, and absolutely on top of things. The tour was great, and Priscilla was transparent, detailed, and full of helpful tips. She took the time to explain the vibe of the community, gave layout recommendations, and even shared application tips to make the process smoother. She was open and honest, even discussing other apartments with us in a genuine and friendly way. The level of care and attention Priscilla gives makes it clear she really looks out for her tenants. We would've loved to live here, but we found a different place with a bit more space (and a higher price tag). That said, we did love the extremely convenient location in Walnut Creek. It included parking and a fantastic, huge balcony. I highly recommend checking out Newell Vista if it fits your needs, you're single, and you need a convenient, relatively affordable spot in downtown Walnut Creek. You'll be in great hands with Priscilla!

This used to be a great place to live until the new property management company took over. Unless…read moreyou enjoy random, unexplained charges every month and an infuriating lack of communication from the property manager, rent elsewhere.

Thank you for replacing a 'Washing Machine' a few days ago, but I am still waiting for a drying…read moremachine which was fallen on the floor due to a tremendous vibration when the washing machine was spinning. I am looking forward to hearing from your department soon. I have enjoyed my living so far.

I recently toured this apt and it was a really nice. It's very close to a shopping center with a…read moreSafeway and Starbucks. It's close to the freeway which is wonderful for my early morning commute. The lady who I had the tour with was very nice.

I have been living at Town Center Apartments for 5 years and I love it. The location is perfect…read morebecause it is walking distance to four different grocery stores, drug stores, restaurants and bars, boutique shops, schools and a leisurely 8-10 minutes walk to the BART station. The building manager Claudia, and the maintenance staff Dave and Miguel, do a wonderful job responding to our issues, repair or replacement requests, and they do a great job maintaining the appearance of the apartment complex, community spaces and grounds. I stay in a top unit which have a high vaulted ceiling and a fireplace, and it is nice to be able to listen to the Happy Valley Creek, and look at trees out from my windows, and sometimes I see deers. I think all the units are equipped with central heart and air conditioning (which you need here in Lafayette), and a full size washer and dryer. There is a newly remodeled BBQ area, patio area with a nice view, and amenity spaces. I feel safe and happy here, and I would recommend this place.

I am writing this review to share my experience trying to rent an apartment at Town Center…read moreApartments in Lafayette. My wife and I were initially drawn to the property because of its location near BART, but the entire application process turned into one of the most frustrating rental experiences we've ever had. The first red flag was communication. We were never able to speak with anyone at the leasing office by phone. Every interaction was either through text messages with someone who wasn't on-site or with an overseas representative, making it nearly impossible to get straightforward answers. After our self-guided tour, we decided to apply for a two-bedroom, one-bath unit. Right before submitting our application, we were informed that the unit we wanted was not renovated. Nowhere on the website was it disclosed that some units were renovated while the available units were not. The apartments shown during the tour gave a completely different impression than what was actually available, which felt misleading. Despite that, we moved forward with the application. Because I am self-employed, I was repeatedly asked to provide additional documentation that was never listed as part of the application requirements. Every time I submitted what was requested, another request followed. It felt like the requirements kept changing as we went along. We spent nearly a month going back and forth with Rajshree, submitting document after document, even though we clearly demonstrated that we were financially qualified, including current bank statements showing well over ten times the monthly rent in available funds. I repeatedly asked to speak with someone by phone so we could discuss the situation and find a solution, but those requests were ignored. Eventually, we were told we needed a co-signer, but even then the requirements were never clearly explained. The same cycle continued, with vague requests for more documentation and no clear guidance on what was actually needed. After wasting nearly a month, paying over $180 in application fees for three applicants, and getting nowhere, we finally gave up and rented elsewhere. When I eventually spoke with Rajshree by phone, there was no apology or acknowledgment of how poorly the process had been handled. Instead, she claimed they had called us and that we never returned the calls, which is simply not true. We genuinely wanted to lease here because of the location, and we made every effort to work with them. What I still can't understand is why a property with multiple vacant units would choose to turn away applicants who were financially qualified, willing to sign a one-year lease, and even willing to pay the entire lease amount upfront. Instead of working with us to resolve what should have been a straightforward application, they allowed the process to drag on until we gave up. It left me questioning whether their priorities are really centered on filling apartments and providing good customer service, because that certainly wasn't our experience. To make matters worse, it took approximately six weeks to receive our deposit refund, and we had to follow up multiple times before the check was finally sent. Don't let the recent positive reviews fool you. If this is how difficult it is to communicate with management before you've even signed a lease, I can only imagine how frustrating it would be if you actually became a tenant and needed help with an issue. Save yourself the time, money, and frustration. There are far more honest, professional, and responsive apartment communities in the area that actually value prospective residents. Based on our experience, I would strongly encourage anyone considering Town Center Apartments to look elsewhere.

I had a very disappointing experience living in this building. The property does not feel secure --…read morepackages are frequently stolen, which was extremely frustrating. The laundry facilities are often very dirty and poorly maintained. Additionally, the apartment was not properly cleaned before move-in, which was unacceptable. Another major concern is pricing transparency. The costs presented initially were not consistent, and additional charges kept appearing, making it difficult to trust the management. Overall, there were constant issues throughout my stay. For the price they charge, I expected a much higher standard of service and professionalism. Unfortunately, I would not recommend this property to anyone looking for a safe and well-managed place to live.

Do not rent at this place!!!! 3263 Apt 201 has cockroaches as well as other apartments. A lot of…read moremaintenance issues and they don't care about the tenants. The utility bill keeps going up! All the smells from near by apartments creep up. Laundry room machines take your money and the washers smell like standing water.