Reason for 5 star: *…read moreSimple qualification process, if you work with them they work with you ( Mike was great!) * Impeccable location, literally just feet away from the freeway and the beautiful downtown area. * Peaceful and friendly complex * Great square footage for the price (especially in WC!) nearby apartments were asking for $500 more in rent and with 200 sq ft less! Highy recommend!

I've lived here for almost 3 years. The onsite staff is extremely nice and very speedy at helping…read more Carol, Suzanne, Mike and Ben run a great business here! Very friendly people live onsite, there's a hot tub and pool, laundry, close to the freeway but it's not loud, and it's also close to downtown. Nice place, highly recommend!

Arshak in the leasing office helped us with virtually viewing an apartment right away. This gave us…read morethe peace of mind we were moving into the right apartment for us. Thank yo

BEWARE! Just got notice of rent increase of almost $400 per month! The advertised rental prices…read moreare just to get you in ... then BAM! Theft / vandalism ... Our auto window was smashed in while parked in the underground garage (which has an electric gate). It also appears that another car had a window smashed a week ago in the same garage. When notified the management of what happened we were told parking is "at your own risk". OK - I get that. But when we asked if they would install security cameras in the parking garage - were told no. New security systems are very affordable - just look up prices at Costco, Fry's, etc. Don't understand why the owners do not want to make this investment as an added layer of security for their residen. Not feeling very safe.

I've lived here over two years. My first two years in a loft were great! Beautiful floorplan,…read moreconvenient location, and our maintenance guy Eddie is always kind, personable, and truly the face of the community. Unfortunately, my recent experience has been very discouraging. After transferring into a flat unit, I experienced issues almost immediately. I filed complaints and had to follow up multiple times before finally getting a response weeks later. Lease renewals have also been mishandled several times, creating unnecessary stress. Overall, communication is poor, issues go unresolved, and I've noticed a high turnover rate. Most reviews are from a while ago, so I want future renters to know what's happening now. Be cautious, especially if considering a flat unit. Ask very specific questions and tour that specific unit before signing.

This post is longer overdue. We've lived here for about a year now and the overall experience has…read morebeen good! First off, Eddie, the on-site maintenance guy, is FANTASTIC!! Probably underpaid, as he's the sole maintenance personnel on-site, but he keeps the place clean like it's his own. He's super responsive, always helpful, and considerate when he has to enter your space. He's honestly the ONLY reason we're considering staying at this apartment complex. Now, for the "bad." The reviews about the Leasing office/management are somewhat true. For instance, when we moved into the apartment, it wasn't move-in ready. That's on the Leasing office. I would think once they know the deal has gone through, it's THEIR responsibility/job to ensure the apartment is move-in ready. It wasn't. The original washing machine reeked of sulfur-- they eventually replaced it, but again, not move-in ready. Something the Leasing Agent should've noticed because the entire laundry room/closet smelt foul because of the sulfury washing machine. Overall, this is a good place to live. People are friendly enough, Eddie keeps it VERY tidy, and no one breaks into your cars. The kitchen cabinetry is straight out of the '70s, as is the bathroom, but it works. It's close enough to everything, and walkable to downtown Pleasant Hill.

I came with my best friend for a tour & even though my best friend ended up buying a house i was…read morereally impressed with management & the property after reading the reviews prior to the tour. The manager Vanessa was a breath of fresh air compared to what we read about Ray. I would definitely recommend the complex to anyone looking to rent in the Walnut Creek area.

Had to move out after one lease. Lab dog was living above…read moreus so we heard stomping at 2am and it would pee off the porch and made our porch smell like pee. Dogs should stay on the first floor. Someone tried to break into my car the first month and left scratches around the windows where they tried to break through. Summer comes with bad ant problems. Not enough parking, would have to park down the street. Water would be turned off almost weekly. Dryer ruined my clothes. Outdated and price only keeps rising. But great location!

A true hidden gem. I've been here going on 7 months and absolutely love the area (walking distance…read moreto downtown and target) and wonderful service this complex offers. The hallways are always so clean and events are happening all the time which is nice if you like to meet your neighbors. I haven't got to use the gym yet but it looks very nice and clean. Highly recommend this place!

Recently moved into Vaya and it has been such a great experience thus far! Norla and Mary in the…read moreleasing office are very sweet and plan a lot of resident events. It's been nice getting to know my neighbors through these events. Proximity to BART, Freeway and downtown is just the cherry on top. Would recommend Vaya to everyone!

We lived here for 10 months, and those 10 months were the happiest period of our lives…read more Management Team: The entire management team (Misty,Alyssa,Daniel and Victor)demonstrated their professionalism and enthusiasm. They took into account many aspects we hadn't considered and helped us resolve issues. Misty personally called the management team of the apartment my daughter was renting in Berkeley to help us maximize our rights when she vacated the apartment. Alyssa always provided excellent service, and whenever we reached out to her, she promptly resolved any issues. Daniel quickly responded to a blocked sewer pipe and performed the necessary repairs, saving us from a major problem. Victor stepped in when Daniel was on medical leave to help us complete the pre-inspection at an opportune time. Thank you, Lyric Apartment management team, you are the best! Apartment selection: When choosing an apartment, we also looked at many options in the surrounding area. Ultimately, we chose Lyric because it had an exceptionally large island counter, the 1B1B layout offered the largest space, and the interior amenities were relatively modern. Particularly, the resident club was fantastic; my daughter and I enjoyed studying there. The environment was excellent, and the view from the windows was beautiful. My daughter loved it. The WC downtown area is very safe, with numerous restaurants, making it a great place for a stroll after dinner every day. After all that's been said, suffice it to say that we are grateful to the Lyric Apartment management team. It was thanks to you that we had a wonderful 10-month stay. If we ever have the chance to return to the Bay Area, Lyric Apartment will undoubtedly be our only choice!

We've been living at Lyric in Walnut Creek for six months now, and that's given us a solid sense of…read morehow everything works here--and overall, it's been a very positive experience. Safety hasn't been an issue at all for our family, which was a major priority for us when moving in. Downtown WC simply doesn't endure the typical Bay Area plaques like mentally unstable homeless or constant car break-ins. It's jarring how normal it is. The Lyric team (Misty + Alyssa + Daniel), has done an excellent job keeping residents in the loop with clear and timely community-wide announcements. They're thorough, responsive (and if not, I don't hesitate to simply bump up the email threads etc), and genuinely care about maintaining a well-run property. As I mentioned in a previous review, our unit's windows weren't clean upon move-in due to a heavy calcium buildup that was especially noticeable in direct sunlight. While resolving this took longer than expected, the team at Lyric was *extremely* transparent and communicative throughout the process. In the end, they pushed for a fair solution, and we felt heard and respected. That level of integrity goes a long way when it's time to consider if one should renew their lease. We also appreciate the variety of discounts and partnerships Lyric has with the retail businesses on the ground floor--it's a nice touch that adds value to being a resident here. [!] One thing to watch out for: we noticed a recurring $16 monthly charge from a service called RentPlus, which reports your on-time rent payments to the credit bureaus. While that might sound useful, it feels like a bit of a money grab--especially since anyone approved for a Lyric lease likely already has solid credit. We were able to opt out and request a refund, but if we hadn't caught it, we would've ended up paying over $200 over a year for a service we didn't need. That said, we're still happy to give Lyric 5 stars. The management is responsive, the building is secure, and the overall experience continues to meet our expectations.

My wife and I moved here about a month ago. We love the location and potential of this place and…read moreboth Marsha and Debbie are super nice and quick to respond. Manny, the day porter is very nice as well. It's obvious Goldrich Kest is investing time and money into 100 Boyd (Previously Pleasant Hill Village). Here's what we like about living here: It's a nice place with modern appliances; the kitchen is huge for a 1 bedroom and has plenty of cabinet space; the overall place is well lit; our ground floor patio is nice and spacious; the new gym looks pretty legit too. As far as cons/areas of improvements go: the overall cleanliness could be more consistent and thorough in the following areas. (1) The hallway floors seem to be dirty. I don't know if they've been mopped since we have been here as I see the same stains and debris. (2) The same goes for the glass doors on the side entrances. (3) Laundry room: at least 2 washers have been out of order and this area could be cleaned daily as well (4) Garbage: Coming from SF, I get that parts of the Eastbay are a little behind on recycling and compost. I'm not sure if recycling comes to pick up daily, but the single recycling bin on our side of the building is hard to get to and seems to be always full. There are 2 compost bins that have been full for over a week, maybe even more. We were told that 100 Boyd doesn't compost yet there are 2 stinky bins overflowing on the property. (5) Parking: Not bad, but could be better once we get our spot. I don't mind walking, but yes, it would be nice to have a parking spot for ~2K/month in rent. May I suggest the following: (1) Have a day porter or anyone clean daily and thoroughly. I was told that there isn't one on Sundays and Mondays. Coming from the restaurant industry and recruiting for essential workers during the pandemic (janitors, day porters, etc.), this is money well spent and I would suggest not to cut corners on cleaning. Hence, which is why we probably had an insect issue, which has been taken care of - thank you Deb for coordinating with pest control! (2) I think we need a better solution with the garbage, especially once the construction begins with the new parking lot. Construction displaces animals/insects so you may want to get ahead of this curve before that starts. Overall - we are happy with the quality of life here. There are just a few small holes in the boat that need pluggin'!

If I could give this place 0 stars I absolutely would. I was a tenant here with my toddler for a…read morelittle over 2 years. While I was pregnant and raising a toddler, the managers here repeatedly ignored my maintenance requests about BLACK MOLD growing continuously in our apartment. Every ticket I submitted was canceled -- putting my family at serious risk. When I first moved in I waited over a year just for a parking spot. I had to park across the street or in the movie theatre parking lot where my car was broken into about 3 times ( even tho I had nothing inside my car ) which resulted in me having to pay to get my window fixed. There's NEVER a manager in the office during office hours and if they are they basically just shrug you off. Their maintained workers seem like some kids that just graduated high school and don't know AT ALL what they were doing. let's not talk about the beetles and ROACHES continuously roaming through the halls all day long. My rent was 2195$ for a 1 bed 1 bathroom apartment. NOT including utilities that change monthly. So even tho they advertise your rent to be 1 price expect to pay at least another 100-200$ on top of that! Their washers and dryers are always broken and just to be able to pay your rent online you have to pay another 65$ fee. Then, when I moved out, they charged me over $1,000 for "cleaning and repairs" -- even though I spent an entire week deep cleaning, and nothing was damaged. This is not just unethical -- it's dangerous and exploitative. DO NOT LIVE HERE. This play is a sorry excuse for a business !

My wife and I have been living at Lincoln Terrace for about two and a half years now and we love it…read morehere. The apartments are very nice, the common areas are always clean, and the location is great! We plan on staying here for the foreseeable future. One of the main reasons we are so happy with Lincoln Terrace is the manager, Glen. I remember the day we met Glen on our tour and he had us laughing and smiling within minutes. He was very patient with us as we asked a handful of questions and showed us a few different options before we settled on the apartment we are still currently living in. Since that day Glen has been everything we could have hoped for, and more, from a property manager. He always answers our calls and texts promptly, even on weekends and late at night, and we have never had an issue that he didn't fix right away. Also, he takes great pride in the complex and I constantly see him cleaning stuff off the sidewalk in front of the building, and fixing things throughout. Perhaps most importantly, my wife and I have always felt extremely safe at Lincoln Terrace, and that is directly tied to Glen's presence at the building. It has been a pleasure living at Lincoln Terrace, and we are looking forward to continuing our stay.

This review is long overdue. I've been a Terrace resident for three years; first at Lincoln…read moreTerrace (where I lived at two different units) and now at Walnut Terrace. What prompted my review was a close friend who lives in the city who is having major issues with her current landlord over a broken water pipe in her bathroom. Basically a huge nightmare...sucks for her obviously but it got me thinking about how much I appreciate how great the Terraces have been! First of all, the main reason I've been so happy living here has been because of the apt & maintenance manager Glen Fraga. Glen was actually the reason I moved in in the first place back in 2013. He is also the main reason I came back to Walnut Creek after a year away (living in Novato and then SF). I came back to the Terraces because I wanted to be in a community where I felt safe and where my apartment manager treated me like a real person and not just another check or worse an inconvenience. Glen has always taken great care of me as a resident and handled any issues whether maintenance, security, parking or apartment searching with sincere professionalism. You can tell that he cares about the properties and the well-being of the residents, which is somewhat of a rarity these days (as my friend is currently experiencing in SF). Anyway, I just wanted to say how much I appreciate Glen and the work he has done to make sure that I am happy in my home. He has really made the Terraces stand out for me as a resident and I highly recommend any of the Terrace properties to anyone looking for a great place to call home!